Koryo — koryo customer care services

Address:	Kolkata, West Bengal, 700152
Website:	koryoworld.com

I bought a washing machine and recently facing water logging issues with it. I lodged an complaint[protected] on 1st december. To my surprise it was cancelled on 6th december without any prior intimation. I further a lodged a new complaint # 774579 on 7th december and requested the customer care to look into it by 8th. Being a working person i will not be available at home from mon-fri so requested to get it done on saturday ie.8th. Inspite of repeated reminders and requests, they kept on saying that service engineer has been assigned and it will be get done by 7 pm, 8th dec. Unfortunately no beither any body turned up nor i received any call from the technician. On enquiring the customer care at [protected], on why the earlier service request #[protected] got cancelled, they will be unable to check it and asked me to call the other customer care number at [protected]. I have been trying this number since morning and everytime it says a wrong number. It seems to be a dubious about this organization, which does not even have a proper customer care service and no value of their words.