Koryo Complaints & Reviews

My tv is not give tha sound

Ac is not working showing e3...

Actually it is in warranty period..

Air conditioner purchased on 14/08/2019 bearing invoice no.[protected].As per the terms and condition the warranty period is up to 14/08/2020.
I lodged a complaint of having problem of AC tripping on 8th Aug. with complain no[protected].The service engineer suggested for gas refilling after observation of the issue.
Although above issue is within my warranty period still I am asking for giving 60% of the total amount of refillng of gas as directed by service center.
As the company has approved only 800/ for gas filling so rest amount should be covered by customer.
So company should look into these issues and do necessary action.
Under warranty period, the customer is not entitled to give any charges for refilling.
On what basis, company can ask for this within warranty period.
Hope the company will consider it .

Bought dishwasher, delivered on 14th august... No one from koryo has come to install, no one picking any toll free number of koryo for 5 days, no response to e mails sent to koryo official id

Please do not buy koryo products in india as post sales service is pathetic

HI i bought a koryo dishwasher with 14 place settings, after the delivery of the product, koryo brand has to provide the installation service, but after contacting the brand toll free number[protected], No one answered for straight continous 4 hours, After publishing a post on face book brand suggested that i should have to drop a mail, after forwarding the required details with purchase bills and product details they are telling that...

This is to provide a complaint against your labour and customers care services.
I called the customer care given to me that is
[protected] and this person said that the price for the uninstallation of AC and installation would charge me Rs 2000.
But the labour charged me Rs 3000 and misbehaved with my mother and me . This is how you provide services to customers I'll make sure I file complaints against this company and their service in consumers forum .

I have purchased koryo washing machine on 24 jan.20. The watching machine is not working properly. It is not taking water from the tap and showing error code e1 indicating that water sensor is not working.

Earlier also a complaint was lodged but mechanic was not deputed due to lockdown in the town.
It is requested to depute the mechanic at the earliest.

Thanks and regards

R k dhawan
Mobile no. [protected]

I have purchase a 32 inch led tv on 15th august 2019

From the past one month, i have been facing problems and raised following complaint no.[protected] and[protected]. After almost 1 month and that also with so many follow ups - the engineer visited and repaired and within 2 days i am again having same light problem, this time lights are visible when switching on the tv. Attaching pictures in the mail
It is very sad... Very bad product in koryo company... And more than that very very worst service.
I request you to please replace the tv immediately and dont cheat indian customers like that.

TV model No:KLE32DLCHN7 bought from Big Bazar Calicut Kerala with extended warranty on[protected] is not working. It's display has stopped turning on. I contacted the seller they told me to contact the electronics department of the store.There I was asked asked to call the customer care service of the company .when I contacted this number after two hours of trying on phone the person there gave me the number [protected] to call and get the product ID .I tried this number all the afternoon today but no one attended. I have been after this for four days please do something for the redressal of my grievance. I would like to get the TV replaced or repaired immediately.

First of all im trying to reach you so many days but no one replied or not responding me what is this behaviour
As soon as possible you changed my remote control because i face a problem because with out remote i dont want watch my tv jaldi jaldi mujhe reply or mera remote change chyia please please

Dear sir,

I have purchase washing machine of koryo. & its not working from 26jun-2020, after that i have complain to customer care but still they are not responding my complain.

Dear koryo team,

This is regarding my complaint no mentioned in subject line. I had registered this complaint regarding my koryo microwave where i had shared all the details like model no, power is working and microwave part is not working etc.
Then a technician suleman, visited at my place, he has discouraged to my father to get it repaired by following comments
1) this will cost you[protected] plus service charge, while microwave cost itself was 2500/-
2) this part is not available if you can arrange it i will change
3) he has charged 500+ rs from him for doing nothing and also not given any receipt for that.

When i had already shared model no and problem at the time reporting the issue, why service request is entertained if company does not have spares and why i have been charged for doing nothing and not even shared the receipt. I hope you will understand this is a crime to do business without proper receipt/bill for registered company.

Dear sir,
Purchased koryo led tv 43 inches, no display is coming, executive came after complaint has been lodged on june 21st with complaint number[protected]. Till august 7th, i called to customer care office but no solution.

Brand new ac stopped cooling in march 2020. Immediately complain was raised, but a technician comes to inspect after 2 months and says remote is the issue, gas is absolutely fine only needs to have a remote. Comes back after 25 days with new remote i paid for same cash.ac still doesnt cool. Technician tells me now, gas is the issue, and confirmed will come back after 2 days with gas to fill in.
It's been more than a month now the technician did not come nor anybody at koryo is ready to take the ownership and responsibility of resolving the issue. Pathetic service.

Mam

My complain no. Is[protected]
Maine ye complain 3month phele likhaya hai lekin abhi tak problem solve nhi hui hai customer care ko call krti hu to wo keh rhe hai wait for 48hr after 48 hrs i called the said again wait for 72 hrs. What's its all. Now i want pls arrange a parts as soon as possible ya change my ac unit.

Product purchased 11 months back. No cooling. 3rd free service is also due within this month u. E. July 2020.

Dear Sir/Mam,

I have raised a complain on 5 July regarding my koryo cooler 70ltr that it is not functioning properly against that a service ticket no. [protected] and was assured that techniques will visit between 48 hrs. When i first Learned of this problem, I contacted Mr. Prahlad (mobile number [protected])one of technician technician of your company, he had conversation with me over phone but when i have asked him that...

Sir mera koryo ka ac nhi chal rha april se maine complain kiya to phele to unhone complain registered hi nhi kiya phr unhone ne 18th of april ko kiya aur abhi tak problem solve nhi hua hai pls isko jaldi kara do bahut problem ho rhi hai

My complaint no is[protected]
My ac is not working still whenever i call to customer care they said wait 2-3 days. But my problem is same till date.
Pls isko replace kara do. Itni garmi hai ghar mai chote chote bache hai.

I have a microwave and its body is getting voltage while operating. This is very critical as anyone can have electricity shock. Product details are as below:-

Model no - kmc2122iam
Serial no-ackmc2122a18i 180304

Please align the engineer for repair the microwave.