[Resolved]  Kotak Bank — complaints against the charges deducted by Kotak bank inspite of RBI ciculars

Address:Kolkata, West Bengal

Dear We have Four saving acccout with Kotak Bank at APEEJAY HOUSE Park street branch Kolkata having the costumer id 16671600 . In last four year they are continue decuducting the charges even the accounts maintained the minimum balance. In spite of the several reminders they still deducting the charges on monthly Basis . Recently RBI has also circulate a notification that no bank should deduct charges for non maintaintance of minimum balance we therefore request you to kindly help me to refund all the amount deducted by them in all of my four account .Or otherwise help me to get rid of this bank by closing the account with them Thaning you vinay jha [protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Mr. Jha,

Apologies for the inconvenience caused. We would like to inform you that your concerns have been forwarded to the respective team for further investigation.

We assure that you will be in receipt of a revert from them shortly. Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.
Dear Sir

We have not yet received the maintenance charges which have been deducted by bank on monthly basis
from our all the four saving account .

we therefore request you to kindly do the needfull at erliest possible

Your early action will be appreciated

thanking you

vinay kr jha
Dear Mrs. Jha,

Trust you are in receipt of an email communication from us addressing all your concerns.

Assuring you of our best services at all times.

Thanks and regards,
Kotak Team.

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