Kotak Credit Card — Aginst my dispute form submit to kotak credit card

Address:

Mumbai City, Maharashtra

My complaint is regarding kotak credit card i have been charged a transaction amount of rupees 6999/- by merchant vee ess infosolutions from delhi. In march 2014. I was told it will not be charged and now they have charged me. They are harrasing me to make the payment for which i am not supposed to be paying. They r doing fraud somebody plz help me. I have submitted the dispute forms and done all procedures but still by problem is not resolved.