Kotak Mahendra Bank — Unwanted Penal Charges even after EMI paid in advance

Kotak Mahendra Bank — Unwanted Penal Charges even after EMI paid in advance

B bharath9190 Feb 16, 2022 Mar 1, 2022 This thread was updated on Mar 1, 2022

My Loan : SPLN[protected], From Jan 2021 till date[protected] I have been charged unwanted charges as Dishonoured, Collection and interest against my loan account when I have made the payment well in advance and I have shared details to kotak employees. Find the calculation sheet which I have attached along with loan statement, where almost 8000 to 9000 penalty charges are charged unwantedly, request you to check and do the needfull at the earliest. When I asked the same question to your employee, I got a reply saying you have cleared the loan now why are thinking of money 9000 or 10000rs pay and clear it, 9000rs or 10000rs does not have value or what? Was this information helpful? No (1) Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint. Mar 01, 2022 Updated by bharath9190 I knew i would get the same reply from kotak, beggers are better then kotak, atleast they beg, but here in return kotak demands or goondaism. I have attached the screen shot of the reply also. I would like to ask a simple question to all human beings who ever reads this. you take a loan for 1000rs and monthly emi would be 100rs with due date on 5th of every month, you pre pay the emi amount on 2nd of every month or on 4th of every month inspite of pre paying the emi you get penal charges by saying delay in payment, still you will repay the charges or fight for it. any human being who understands this simple question or logic may reply or post a comment to what i am saying is right or wrong. I dont want to say anythink more then this, my biggest mistake of lifetime is taking loan in kotak.
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bharath9190

Mar 1, 2022

In very simple words they say it was communicated in your welcome kit, I asked them to recheck it says if not paid all the charges are applicable, if pre-paid what are the charges i did even asked to share a written statement saying doing IMPS will take 5 days to reflect in the account so that i am clarified and repay the all charges. nothing helped me.