Kotak Mahindara Bank — non closure of current account and levying penalties

Address:

New Delhi, Delhi

we had an account no. [protected] in name of "creative wizards infratech pvt ltd" with kotak bank. due to bad customer service and ineffective customer relation service, we closed down our account in may 2013. but the sms and email daily account balance service didnt stop and showed zero balance. on complaint it was assured that they will soon cease. we complained again when a negative balance started appearing. it has since increased to Rs 70000. no one is listening in the bank and inspite of efforts of the bank manager, this menace is growing every day. bank is asking us to deposit Rs 50000 in the account, which we have refused. amit garg director, creative wizards infratech p ltd [protected] [protected] [protected]@creativewizards.in