kotak mahindara bank-Salary account — Need to close my salary account

Address:Chennai, Tamil Nadu, 600 017

When i was opening a salary account, i was told that there will be zero maintenance charge after 6 months of salary being credited. Am using more than 2.5 years. But there was maintenance charges debited for past 4 months. And when i tried to transfer a money outside of country, the transaction got rejected from KOTAK side. If i call customer care, i was told they cant help with it as no issues noticed in my account. Finally when i requested details to close my account through online, i was told that there is no chances to close the account through online. Account number:[protected] Tnagar branch: KKBK0000468
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