[Resolved] Kotak Mahindara Bank — Worst bank Service | |||
Iam sorry to say but Kotak bank service is the worst bank service I have ever experienced. Iam unable to use my kotak bank card since last 7-8 months and everytime I try to use it send me sms that my cad is blocked due to non usage. On calling customer care they every time tell me to do different thing, none of which works..I have tried to make them understand that its blocked but they say card is not shown blocked in the system. Also while trying to unblock using sms banking I get the message that card is already unblock. And when I try to use I get sms card is blocked due to non usage. And even after non usage charges are deducted from my account unnecessarily without any intimation. This is the worst bank service I have ever experienced. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Deepest apologies for the inconvenience caused. We would be glad to assist you hence we request you to kindly provide your CRN and Contact number to solutions.[protected]@kotak.com enabling us to reach you at the earliest
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team