Kotak Mahindra Bak — Kotak has been unconditionally deducting the amount (Rs 561) in the name of maintenance charges (TBMS)

Address:

Gurgaon, Haryana

Sir, Kotak has been unconditionally deducting the amount (Rs 561) in the name of maintenance charges (TBMS). Whenever complained about the same, they says it is a valid deduction without even bothering to check for the request. After forcing them to do so, will apologize and promises to refund it back to the account and this has been happening for 3 months in a row.They deliberately delay the reversal so that it is again deducted the coming month. Above all there is no intimation of deduction nor SMS sent like any other debit or credit is being made on the account. Name: DHARMENDER KUMAR CRN Number: 7744908 A/C Number: [protected] Phone number: [protected] 8 December 2014 Rs 561 1 January 2015 Rs 561 25 january2015 RS 561 25 Feb rs. 28 Total amount 1711