Kotak Mahindra Bank — about having balance in account and not able to transaction

Website:Kotak Mahindra Bank.com

Hi
I have balance in my account but i am unable to do transaction. Doing mail and calling, they are not giving any response.
This is corporate account and the address of bank is jmd regent square, mehrauli gurgaon road, gurugram, haryana 122002
This is my branch, this is to kindly request to you that please help me instantly because i have no money this time while i have money in my account.
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    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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