[Resolved]  Kotak Mahindra Bank — about unwanted charges

Address:New Delhi, Delhi, 110049

Innitially kotak mahindra did not tell about all the hidden charges, but now they are charging like hell and not informing me. But it showing when the bill get generate and appears in statment, moreover when we are trying to contact customer care they dont respond at all.
Tell me please is this the right place to write a complaint or should i contact the rbi india.
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Feb 15, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/2wg92xK
or for immediate assistance you may call @ [protected].^Team Kotak
Complaint comments 

Comments

Hi, I had availed loan from Citi in 2006, I had close the loan but in between Citi was closed for past ten years there was no action suddenly .From past year kotak bank agents are harassing me for adfitional 30000.
I am senior citizen.Please help me .I am going to launch complaint with consumer court.
Anil Oak
[protected]
Dear Team, this is to inform you that someone has stolen rs 10000 from my bank account so request you to pls help

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