Kotak Mahindra Bank — abusive loan recovery

An agent from kotak bank has called me to repay the loan amount after 14 years which I took from citi finance bank. He used abusive language and told that citi finance bank is now merged with kotak bank. He also told that we have issued a warrant in your name. He tried to frighten me. He told to deposit a particular amount in 2 hours. What should I do? Please suggest.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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I'm also facing the same issue from yesterday, can you help me with the solution provided to you.
Thanks in advance.

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