My savings account has been created automatically when i have been given with credit card of this bank and at that time i was not asked to visit any of the branches or i was not asked to submit any documents. However, now i blocked my credit card paying all my dues and i do not want to continue any of the transaction and hence, want to close the account which was created by default. Account got created because of credit card & i closed credit card however to close the savings account i was asked to visit bank personally & submit the documents which is ridiculous. Hence, i kindly request any of the bank personality to take my complaint and resolve this issue by closing my account.
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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