Kotak Mahindra Bank — Account not opened even after submitting docs and cheque is also cleared

Address:

560103

Hi all - i have given the docs for opening savings account 15 days ago, still now the account is not opened and the executives are not responding properly. My account is already debited with 13k and the executive who has collected the docs is also not responding properly. I spoke to customer care and written mail to nodal officer and there is no reply on that. I have copied vijayana asm [vijayan. [protected]@kotak.Com]of kotak on all e-mails and he also did not respond. Later i have called him regarding this @[protected] and he giggles at me. None of the kotak executives are taking up this issue. I have never seen such a irresponsible reply from any bank. From this i can make out how the service will be after the account is opened. Hence i request kotak higher officials to look into this as high priority and get it resolved.