Kotak Mahindra Bank — Account not opened on time and misbehaved

Address:	110030
Website:	Www.kotak.com

Dear team,
Around 2 weeks back Mr Debashish Acharya had taken all my documents and a cheque of 15000 for opening an account in addition of that he forced me to open Dmat account and filled application for that too and promised me that account will be opened in next 2-3 days! After 4th day I called him repeatedly and there was just a fake promise that it will be opened soon! But it was not opened and the balance was deducted from my account and account was not yet opened. Then I asked them to reverse my amount and for that too they are making fake promise from last one week! Now Mr Pankaj Gupta Vasant Kunj branch had taken in hand and still no action has been taken. He is Also not answering my call and no response is there from his side too! Is this the way you provide banking to your customers? It is the worst service I had ever faced! I have my current account in your bank and many other accounts and OD account going on! Now with this kind of banking service I would close those account too.
Waiting fir reply!

Thankyou
Sudhanshu Goel
[protected]