Kotak Mahindra Bank — account opening pending for more than 15 days.

Address:

thane, Thane, Maharashtra, 400601

I had called customer care representative gaurav gajaria to send someone at my place to open savings account for my daughter.
He arranged to send ms. Prajakta from thane majiwada branch on 13th may.
She came and collected the documents promising to get the account opened in 4 working days.
Today is 28th may and there is still no update from the branch. Call center numbers just go on ivr and the branch representative doesn't respond to calls.
It has been pathetic service by the bank.