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Kotak Mahindra Bank — account put to freeze and no reasoning post 7 months after opening

Hi there,

I have opened a kotak 811 account some 7 months back. I had completed all kyc requirements then only.

But out of sudden i get an email that my account has been frozen. I am unable to make any transactions.

This is mentally and emotionally distressing.

They say it is a signature/mitc mismatch. Pls help.

I have already send the mitc form duly signed yesterday morning but no updates from bank.
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Mar 20, 2018

Complaint Status

Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Kotak Mahindra Bank
    Customer Care Service
    Customer satisfaction rating
    30%
    Complaints
    3968
    Pending
    0
    Resolved
    1137
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
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