Kotak Mahindra Bank — amount debited but hotel booking not confirmed

reena vijay

from Jodhpur, Rajasthan

Address:	Jaipur, Rajasthan, 302019
Website:	online.sai.org.in

An amount of rs. 2310 has been debited on dated 27.02.2018 at 21.09hrs from my account-debit card against the room booking in ahmad nagar at saibab44297 jaipur but the booking beas not successful and transaction was failed with showing an error but the amount of rs. 2310 was debited.
As the transaction was failed and amount of rs. 2310 has been debited so it should be refund back to my account but no amount has been credited till yet. So requesting you to refund the said amount as the transaction was failed.

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Kotak Mahindra Bank customer support has been notified about the posted complaint.