Kotak Mahindra Bank — Amount debited but not credited to the beneficiary

I have requested the amount collection to the kotak upi and approved the request amount is debited but on the benificiery it shows payment failed, look into the issue asap...
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Kotak Mahindra Bank customer support has been notified about the posted complaint.
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Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak

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