Kotak Mahindra Bank — amount deducted

Address:	New Delhi, Delhi, 110052
Website:	kotak mahindra bank-transactions issue through ATM

Dear team

I have visited the atm of icici bank for transact some money from my kotak mahindra bank account on 29-sep-2018 around 11:30 am.

I have processed for 10000/-, at that time amount got debit form my account as per message received, but money not received from atm machine, i had done wait there for 20 minutes, but money not received through machine.

Which is really not acceptable. I thought amount will come riverse back automatically in 7 wrking days, but till today i have not received money in my account.

Pls do the needful & give back money in my account as soon as possible.

Transaction ref no[protected]

Pls contact

Alice sharma
[protected]