Kotak Mahindra Bank — Amount deducted for not maintaining minimum balance WITHOUT ANY INTIMATION | |||
Hi, I have a salary account with kotak mahindra bank and currently I moved to a different company and my salary account is associated by a different bank now. As I stopped using my kotak account for almost 1 year, Kotak mahindra Bank has charged an amount of around Rs. 800 without prior intimation. I can see SBI and govt banks are much better, they do at least send an SMS to alert the users to maintain a minimum balance. How can a private bank do such things without prior intimation. I called the customer care and enquired, they told its mentioned in the statement. Do everyone check their statements every time. I am not worried for the reason that amount got deducted, I am most worried about why they didn't inform people before they do such activities. Thanks Was this information helpful? | |||
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27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
Deepest apologies for the inconvenience caused. We would be glad to assist you hence we request you to kindly provide your CRN and Contact number to solutions.[protected]@kotak.com enabling us to reach you at the earliest
Assuring you of our best services at all times.
Thanks and regards,
Kotak Team