Kotak Mahindra Bank — amount deducted from my account but it not credit in loan account

Address:

Ashraya layout phase 1, 560048

I have transferred 3761/- amount on 18march19 to hdfc gruh finance loan department but the hdfc says your amount is not credited in out bank.

I have checked there is not amount return by kotak bank.

Hdfc bank member also calling me again and again by saying that your amount is pending we dont know what is happened with your kotak bank.

Could you please help me on this case.

Regards
Ritesh
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