Kotak Mahindra Bank — Amount taken without authorisation

Address:Pune, Maharashtra, 411042
Website:Kotak.com

I have been banking with kotak for more than 5 years. I recently spoke to your customer service department and asked about my account. They said I can convert my account into NRI or nro for no charges and my account balance is nil. I also indicated them asking about a negative balance in my account. They told me everything is taken care of and they will send DHL courier guy to collect my documents to convert account into NRI or nro. I recently transferred 3050 from other account and I cannot see the amount in my current account. kindly assist me with the same as I m doing follow up from long time.
Was this information helpful?
No (0)
Yes (0)
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Plz send some excueitive for account opening I m very dispointed. Your bank excuetive always calling me for account opening n taking appointments from me by they r not coming. How you servicing your customer. I m nt satisfying with your service. Thank you.
Kotak Mahindra Bank Customer Care's response, Apr 21, 2017
Verified Support
Hi, apologies for the inconvenience caused. we request you to kindly write to us at solutions.bank@kotak.com with your details or you may reach us at 1860 266 2666 and we would be glad to assist you. ^Team kotak

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Kotak Mahindra Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    29%
    Complaints
    4806
    Pending
    0
    Resolved
    1326
    Kotak Mahindra Bank Address
    27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E), Mumbai, Maharashtra, India - 400051
    View all Kotak Mahindra Bank contact information