[Resolved]  Kotak Mahindra Bank — applied a personal. got a call for documents submission but no one came to collect.

Address:Hyderabad, Andhra Pradesh, 500081

Hi sir/madam,

My name is r. Vishnu vardhan an existed salaried account holder of your bank (Crn[protected]. On the date on 25/07/2017 i have applied for a personal loan through net banking and on the next day i got call from your bank representatives for my details verification and asked me about my comfortable time to submit all the required documents. I said to come saturday i. E. 29/07/2017 but no body came to collect my documents from that date to till date. I was called to customer care number ([protected] and [protected]) several times and these numbers are never connecting, not at all ringing too. When i applied for personal i got a phone number in mail as — saumendra subudhi is your relationship manager for your personal loan (Welcome to the kotak mahindra bank
Wednesday, july 26, 2017
Dear revalapalli vishnu vardhan

Thank you for giving us your confirmation on your personal loan. Your application is now under process and further status updates will be communicated by your sales representative saumendra subudhi, saumendra. [protected]@kotak.com, + [protected].)
When i called to the above relationship manager number, it is saying as the dialed number does not exists. Why these peoples are this much of irresponsible and my the customer care number are not working and not yet all connecting every time.
Please solve my concern asap.

Thanks,
R vishnu vardhan
[protected], [protected]
+3 photos
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Sep 26, 2017
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Kotak Mahindra Bank Customer Care's response
We have forwarded your issue to our concerned department. Will get back as soon as we get any update. ^Team Kotak
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