[Resolved]  Kotak Mahindra Bank — Atm cw fees-dom charges

Dear kotak mahindra bank,

I have been using this account from last 2 years and my kotak account is CORPORATE EDGE SALARY ACCOUNT but now i have noticed that my account is keep deducting from rs.23.60, 24.00, 29.00 etc. on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transctions are free in a month and i had withdrawl only 2 in january month and i had withdrawal rs.500 on 4th january 2023 and rs. 1000 on 23rd january 2023 but after that transaction i have charged 14 times till 31st of january, your bank is keep charging rupees as the name of CW FEE from my account which is not good.

I just want to know and i need an explanation that why i am keep charging with that nonsense fees. This is total pathetic and that means if i keep my money in the account it will become nill soon from the way you are charging.
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Apr 14, 2023
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2023
Kotak Mahindra Bank Customer Care's response
Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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