Kotak Mahindra Bank — atm money not dispensed but deducted from account

Address:500090

Dear sir/madam, this is a l siridhara of crn no:[protected]. On 18/5/2019 i tried to draw rs 1500 from andhra bank atm, refernce given,
(Atl/0959/403362/bachupally, medchalhyd180519/08:20), though the money was not dispensed an amount of rs:1500 was cut from account and still not credited to my account. Pls do the needful and revert the amount. Expecting ur earliest response
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Even though i am maintaining minimum balance still they are charging TBMS but my account is zero balance without an intimation they are charging not even single message

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