[Resolved]  Kotak Mahindra Bank — Atm transaction failed and fund is not returned in 12 days

Address:Raigad, Maharashtra, 410208
Website:Kotakbank.com

Hi,
I want to share my worst experience witj kotak mahindra bank. There were two transaction failure from kotak atm on 10th of july. I registered complaint on the same day, they told me that the fund will be retuned within 7 working days. It 12th day today but i have not received my fund.

There were two transaction failure one of 20k and another of 15k.
I have calling customer care everyday but hearing same ans.. 'complaint is in progress, '.

My crn is 66742836
Contact no [protected]
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Aug 6, 2021
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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We have forwarded your issue to our concerned department. Will get back as soon as we get any update. ^Kotak team
Trust your issue is resolved. ^Kotak Team

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