Kotak Mahindra Bank — atm withdraw problem

Address:	KUKATPALLY BALAJI NAGAR, 500072
Website:	[email protected]

Dear sir,
iam Bandi Anand account holder of kotak mahindra bank .i was faced with ATM withdrawal problem .i made a transaction 22/04/2019 in ATM of rs 40, 000 first transcation was 20, 000 it was successfull .and the second trancastion was made same from the atm but from account has being debited from my account but there is no amount from the atm i informed to security but hr replied its servor problem .immediately i a raised a complaint in bank but they refused to take the complaint told to inform through online i raised a complaint through online but transcation has done and they took 10 days of time but it almost 50 days over there is no response from the kotak mahindra bank .i wnet to meet bank manager but atlast he said there is no extra amount in the bank how it could possible .its kotak servor problem becoz of them i a facing the problem ima suffering here short age of amount
i kindly request you all to take a severe action against these bank people .
BANDIANAND
[protected]