Kotak Mahindra Bank Complaints & Reviews

I am paying my credit card bill in time or 3-6 days after the dude date in regular.

These collection guys call me 50 times a day even though i tell them i have paid or ill pay by tommrow.

This is becoming a huge stress to me and if im not paying the bill you can take any legal action according to the discamers but speaking like an illitrate is in fair and should be warned.

This to inform you that one credit card as been issued on my pan card to a fraud person by kotak bank, infact it has not been applied by me. Even the no registered is not mine. Even i was not knowing of this incident. I came to know this when i checked the credit score on paisaabazar.com. Than i came to know. About this fraud. I called to custome rcare helpline no but got no response. So kindly do the needful and put a query against this fraud work. This has happened without the knowing actual customer.
Kotak credit card no..[protected] (Not applied by me).
It should be blocked immedialtely and put query on this how this has been issued, and by whom it has been applied and also to whom it has been delivered and whose number has been registered

Hi team,

On 18th dec 2018 i made an transaction of rs 250, 30, and 10 on airtel dish tv account through credit card.

This transaction i had done from kotak mobile application wherein i had done recharge but i have received one pop up that this transaction not done successfully pls try after sometime with reference no and then i checked my credit card limit balance it is showing that it has been added with that amount.

I am not understanding if my transaction was not done then why it was deducted

Further i had spoken to kotak customer care they are saying due to some technical issue it has happened and that recharge has already been settled by airtel company afterwards i spoke to airtel customer care they are saying they did not any amount for the same.

Now please requesting you to please check with the merchant exactly what is the issue and refund my amount.

I hope you will understand my concern and look into this

My email id [protected]@gmail.com
Contact no [protected] / [protected]

Regard
Rizwan shaikh

I have submitted a request for credit card in kotak mahindra bank and also i have a salary account in kotak.
After 3 days they showed the status as disapproved because of the reason that they dont have any branch near my premanent address. But some of my colleagues have also applied and they have got the card.
Is this is a some kind of joke? At the time of opening the account i have given them all the documents. At that time they said yes u r egligible and now they denined. If this is a case i have to tell my organization to change this bank.
My application number is[protected].

I want to complain for late sitting culture in kotak mahindra branch...
Specially for female staffs...
It is not safe for the female employees to sit late in the branch...
I don't know why bt apart from kotak mahindra bank there is no other bank in which there is late sitting culture..
M very disappointed by this working culture of kotak
Please do something if you can because its the company's responsibility to take care of there employees.

Dear rbi,

My name is shobha raghunandan swami. I say in boisar (Mumbai) 401501. My account in kotak mahindra bank at boisar branch.

Last month my account was blocked by kotak, due to aadhaar or pan card some changes. After that all original aadhar card or pan card verified or submitted copy to kotak bank (Boisar branch).

After marriage my name or address are change.

Till date my account was blocked due to aadhar card not valid documents for address proof.

I really horrest from service or customer care number not reachable.

Please help or suggestion.

Any query the same pls mail to rswami. [protected]@gmail.com

I have closed my credit card and have cleared the outstanding bills regarding the same.All i need is a NOC certificate from the bank and the customer care isn't providing me a solution with that. i had actually received a copy of the settlement letter last year, due to unforeseen circumstances i have misplaced the letter and i request for a soft copy regarding the same. The customer care directed me to a card collection centre an agent but he's dodging me since 2 days now saying he'll send the mail. i had very high expectations from kotak i'm also a privy league customer, couldn't believe this experience from this customer service .

Sir namaskar. My account was in your bank since december 1980. Time of vysyabank ltd. Malakeda. After that it becomes ing vysya bank &transfer to alwar.&in 2016 it merge to kotakmahindrabank alwar. My a/c was o. D a/c #[protected] in the name. Brindaban banwarilal&company. My limit renewal was due on 15.12.2018 but we have request to mr. Gauravsethi. Jaipur &mr. Vinod mehata r. M alwar &to hemendar mishra branch head. For enhancement up to 160 lakh. But they have denied completely we have give in writing to shift limit in another bank, &no take over charges will be paid by my firm as in sanction letter dated 15.05.2018 of para no 21. But they torching us. We give dd of 13479636.57.00 on 03.11.2018 but they donot accept dd. On03.11.2018. After that on 15.11.2018 they accept dd in our a/c. But to release our document they make condition of foreclosurecharges rs, 270000.00+gst 18% total 318600.00 &debited my a/c without information on 28.11.2018.. Between these correspondence it feel to us that mr. Gauravsethi of jaipur want some amount, &on 19.11.2018 the bank have change status of our a/c from no freeze to debit freeze at 12.50 pm. We get very mental problem.&again on 30.11.2018 bank debit our a/c of interest &make zero balance, after many efforts bank credited interest in our a/c.&our proprty papers incomplete given on 06.12.2018 &ndc was not given till 10.12.2018 i become very depressed.. Kind request you note my complaint &terminate mr. Gauravsethi state head. Mr. Vinodmehata r. M branch &mr, hemendarmishra branch head. Kindly take action. All three employees as name above have bad intension towards our firm reputation.

Hi m elizabeth, i have tkn a loan n have givn 2 request to cancellation by visiting to branch but d executive hav done only 1 cancellation d other 1 was runing from july month n i hav noticed tat in d month of october n called.manager sana was good n helpful n refunded my money but now in the month of nov n dec also my money was deducted n complaint so today sum lady mngr chandrani frm mumbai called me n was vry rude tone n ws not having politeness twrds customers.she stated tat just coz i dint give u reversal ur saying m rude with u.bleady beggers u ppl r taking money from us n being rude with us.is this ur cust satisfaction?u ppl r taking money from july n eating frm me.morovr ur saying tat ur giving money to me.guys nvr trust this kotak waste ppl they nvr do they wrk properly n raise d voice.

Hi,
I am using kotak mahindra bank, i am having very bad experience while opening account they give all the false statements after that they will detect amount how much they want with out making a call, this is very worst bank i never see like this type of bank, so who are using this bank please care full if possible they will take what ever they want please don't believe kotak mahindra bank, you will suffer like anything.

Dear team,

I have open a current account from kotak mahindra bank swaroop nagar branch kanpur. Branch can bee pos by the phram but we have many charges my current account i have told that branch person we have no issue resolve refunded my money my bank other we have closed two current account i hope resolve my issues

Regards
Jai gangwani

I have transferred rs 2865 through my kotak upi vpa [protected]@kotak to my dbs bank upi vpa [protected]@dbs today at 10:02 am but the transaction failed and amount got deducted from my kotak account and the same hasn't been credited to my dbs account.
Details:
Upi ref no[protected]
Amount deducted from a/c [protected] through upi [protected]@kotak

Here i feel very bad about kotak bank really it's theft bank i did one transaction amount of 2200 on 10/12/2018 transaction reference number :[protected] amount has been debited from my account but beneficiary not received that amount so while contact the customer care they said transaction failed so within 24 to 48 hours it ll return to your account but still now not received it when i am asking now also saying have to wait 2 or 1 working days but am not getting the amount really worst this amount is very important for me because of this i paid fine amount also what the hell your doing bloody # worst bank and worst service
Name : mohammed arif
Contact:[protected]
Mail: [protected]@gmail.com

It's really sad and unfortunate thing to let you know about rude and unprofessional behavior from kotak bank junagadh _gujarat branch's employee (Khyati vekariya) and branch head (Inderjeet mehta) on 28 and 29 november 2018.
It was not at all a pleasant experience to request opening a current account at that branch which probably branch staff seemed to be not interested.
1. To start with the first thing when i requested to open account was the lady khyati asked me to send documents on her whattsapp number to her so she can prepare and print that on letter head which i denied due to privacy reasons and i don't think that's my details are safe on anyone's personal number. I asked for her email address and managed to send one of the doc but the other docs were not going through likley to be the file size issue. She again later requested my personal id and address docs on whatsapp which i denied and later managed to print it out. Staff can always defend themselves giving all this techincal issues but asking for clients personal data on whatsapp or any public social media is unsafe.
2. Secondly, she was not at all knowledgeable and was asking for my mothers name to be filled in mothers maiden name. She even didn't had enough knowledge of product features when asked few questions relation to current ac and all pay payment gateway. I do understand not everyone has knowledge about all products but the basics of current account should be not that difficult when she came is attending client for that specific product.
3. She was continuously forcing me to go for 1lakh aqb account even me asking about the lowest possible aqb and still she pushed for the 1lakh one which was out really pushy and unexpected behavior as its clients choice and not bankers choice to opt for ac.
4. I later opted for 25000 aqb and again same pushy and rude behavior for double ip, why the hell someone has to push a client and give such a bad experience with a simple product of banking.
5. Later there were few docs missing from my end which i requested to get it collected and that lady denied, so being already existing family relationship my dad called up the branch head to get it collected. And branch head was even ruder and spoke quite inappropriately, not at all polite and showing the unprofessional way of dealing with customer and letting us know that there are so many problems with my account opening and it's favor they doing to open account at junagadh branch. That's not expected from a branch head and a team of such a big bank. The level of customer experience you give us that will matter at the end and all this attitude and unethical and rude behavior will be always remembered. Really disappointed with level of service i got from such a reputed bank and i feel like sharing this experience on social media.

I booked a train ticket in irctc through paytm gateway using my kotak online banking on 17th dec, 2018.
The ticket didnt booked but amt.(770.98+770.98) was deducted from my kotat bank account.this inceidence happened two time.
Recently i checked my irctc account, there it is showing rs.770.98 refunded and rs. 770.98 pending from bank end, but in both case amt had not been credited in my kotak bank account.

Following are the transaction details found in irctc account.
Transaction id:[[protected]] Status: ''Not Booked''
Transaction id:[[protected]] Status: ''Not Booked''

Pfa, please check and do the needful.
My name: Deepak Kanjani
Irctc Id : sonu84987
Contact number: +91-[[protected], [protected]].

Please note, on 12 december 2018, i tried to transfer 700rs to another acc using kotak mahindra bank mobile application but transfer has failed, after that i tried again but same issue i found, main problem is my money has been deducted from my acc, i tried to call customer care but call not connected. I have not get refund, so please let me know as soon as possible.
Acct [protected]

I have an kotak 811 lite account. I didn't do full kyc. Some days back all of a sudden my account got freezed. I couldn't do a single transaction after that. I have more than 50000 rs.in that. I conplained to customer care, they told me to go to the branch. The people in branch didn't help me either.

I don't know what to do.. I think i should complain in consumer forum.

Tbms charges applied without my prior information. Request to refund my money back. Other wise i have to complain in my company and have to viral such type of fraud with me. This is request you to credit my 3000 ir back.
I m very unhappy with kotak mahindra services. I will have to think twice to suggest any one to make deals with kotak.

My acc. No-[protected]
Ifcs-kkbk0001367

Hi, i am transfer a personal loan from tata capital to kotak mahindra in the year apr-2017. Till date as of now i have been paying the loan amount. No regrets, but my only concern is i have 1 emi pending which i am unable to pay. And now the agents is really harassing through phone or coming to my home and disturbing my wife mentally. I already told them i will pay. Been a middle class person i have to adjust the amount as it's not too small amount for me. But they are not listening to me. My loan no is spln[protected]. This incident has happened on 11/12/2018 when they entered at my home and start talking aggressively to my wife and then to me on phone.

I booked a cycle 3186311 stationed at my office location & used it for around 15 - 20 minutes, but unable to end trip stating parking is full and end trip at some other station, which also shows the same message. I am being charged for 2nd 30 minutes ride as well. Could you please assist in ending the trip. Kindly have look on issue and help resolving on priority.