| Address: 600023 |
| Website: kotakmahindrabank |
Respected sir /madam,
My name is immanuel dcosta, i would like to bring to your notice that i'm having a huge trouble with your bank people at my home, where people are coming and harassing myself and my family. When i have used my credit card for just 15, 000 for a phone and have paid back, i have not known that someone has using my card for the last year and i have given an complain to your customer service department, stating that i have lost my wallet and with my cards in it. And i have'nt receive any message or an e-mail from kotak mahindra bank. And even after payments i get emails from a different a/c from your kotak bank that i need to pay 40, 000 when i have not taken or swiped the credit card. And recently a month back on september 7th 2018 a guy named divakar had collected 9500 rupees and prabhuram had collected 4950 rupees from me and another guy calls by name selvakumar and informed that i have still 40, 000 to pay balance. I would like to know for 15, 000 rupees payments i'm paying every month till today... Its been more that what i have taken, where i'm paying almost to 4 years now.. And i would not your people and your bank, after all my payments i still get people coming to my door step and also calling and said that they are from courier service with your bank name and harassing myself and my family that i should pay, when i call and ask for statements they would say pay the money first and then they will give all the statement. I would like you to solve my problem please.
Kotak Mahindra Bank customer support has been notified about the posted complaint.