Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Jun 22, 2026
Complaints 4833
Resolved
1327
Unresolved
3506
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 101

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
B
Bhimesh1980
from Chandigarh, Chandigarh
Dec 10, 2018
Report
Copy

Address: Nashik, Maharashtra, 422013
Website: www.kotak.com/en/personal-banking/loans/home-loan.html

Dear Team
I have Switched my home loan account from Kotak mahindra bank to LIC and the Home loan contract terminated on 26th Nov 2018.
Yet I didn’t received my original property papers.
kotak mahindra bank Nashik team is not responding at all

1) Home Loan Account Number HF 37292924
2) Top up Loan Account Number HF 37316726

Regards
Bhimeshwar Pardhi
[protected]
[protected]
=================
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    N
    Nemish Kothari
    from Bengaluru, Karnataka
    Dec 10, 2018
    Report
    Copy

    Address: 560010

    Sir. I am being bombarded with innumerable calls from Kotak Mahindra Bank asking me to avail credit card facility. I have given complaints about such calls to there 24x7 customer service centre and also tweeted them about such unsolicited calls.

    I have been getting calls from different numbers here are few which I have noted.
    [protected],[protected],[protected],
    Though I have registered my mobile number in DNC registery I still get calls from these hunks who care as damn about somebody's privacy or the law
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      N
      from Bengaluru, Karnataka
      Dec 10, 2018
      Report
      Copy

      Address: 560005

      Thank you for using your Debit Card XX4270 for Rs.424 at JFWLTDPAYU on[protected]:35:14. Available balance in A/C XX4920

      Please check on the above message as i did the online transcation on the above mentioned date and timing but Money got deducted from my account but didn't reach merchant above that is domino pizza manager is saying money did not get credited to your account and Please check with the book.need immediate attention on this. Please look into the issue as early as possible.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        D
        diya anand
        from Delhi, Delhi
        Dec 7, 2018
        Report
        Copy

        Address: New Delhi, Delhi

        Today i went to my nearest atm in daryaganj for withdrawing an amount of rs 5000 i have received a mail that the money has been debited from my account [protected] but i haven't received any cash and the atm showed transaction failure kindly look into it and revert as soon as possible
        Name =anita anand
        Account number =[protected]
        Bank name= kotak bank
        Email id=anita. [protected]@gmail.com
        Phone no= [protected]
        [protected]
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          K
          kmsva38
          from Chennai, Tamil Nadu
          Dec 7, 2018
          Report
          Copy

          Address: 609001

          I opened a nri account in kotak mahindra bank, mayiaduthurai branch. While opening my account, they made a mistake and updated my mobile number wrongly in system. Due to that i can't access my bank account.

          After many call to the customer care and branch... No use still haven't update my mobile number after a month time.

          I can't access my account and my minimum balance amount also struck... They need to update my account else close my account.

          Mobile number: +[protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Sir mera credit card ka Sara detail de chuka hu abhi tak aaya nhi h
          Regard
          SOORAJ Maurya
          Mo no [protected]
          Helpful
          Found this helpful?
          1 Comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            N
            Nilesh Patil123
            from Panhala, Maharashtra
            Dec 7, 2018
            Report
            Copy

            Address: Pune, Maharashtra, 411029
            Website: www.kotak.com

            My kotak bank account [protected] yogita ambalal patil we have kotak account two year back, we are not using it but 2 month back we went kotak to activate account & executive told me to convert it into zero balance account we said 1500 debit charges same maintenance fees need to pay,
            Then we done zero balance account. And put 25k cheque but out of it they debit 7k and we told them so they said its charges so no ethical statement kotak bank bhandarkar road pune branch, so they told me we wave off charges so still they return 4200 only, and same days back they against take 3000 as charges
            No ethical statement no services at all so kotak take mine 6000 as charges and they misguide me
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sanjeev Bisht
              from Ambala, Haryana
              Dec 6, 2018
              Resolved
              Report
              Copy
              Resolved

              Address: Chandigarh, Chandigarh, 160101
              Website: www.Kotak Mohindra 811

              I had opened online saving account in kotak mohindra 811 on 15/11/2018 and subsequently transferred rs.1500/- in this account. But when i tried to transfer this amount to some other bank account, it was informed thorough massage that kyc is required. I have submitted all relevant documents (Required for kyc) to the bank's representative on 26/11/2018 but till date they haven't completed the process of kyc and i again received a massage on 06/12/2018 for kyc.
              Jan 11, 2019
              Complaint marked as Resolved 
              The company had telephonically ( through their customer care) intimated that the KYC process will be completed with in 3 days and subsequently through SMS intimated that the KYC process is completed. Thanks for Consumer forum.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                K
                Kamalakanta Pattanaik
                from Rajkot, Gujarat
                Dec 5, 2018
                Report
                Copy

                I have received a notice from the appointed sole arbitrator for initiation of arbitration proceedings in respect of a personal loan for which i am the first guarantor. The arbitration is to take place at Chennai in respect of the personal loan. The arbitration is to take place in chennai, whereas i am based in Ahmedabad . The letter received earlier was from the law firm asking this arbitrator to invoke the arbitration clause, stating that the borrower had failed to pay back the entire loan amount after some emi's were bounced. However after knowing this i had contacted the executives of Kotak Mahindra Bank and as per their response i have paid the due amount regularly from the month of August on behalf of the borrower and got a confirmation from the bank representative that all is well now. And now after four months, i received this letter. Kindly help how to handle the case ?
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  H
                  Hima Himakar
                  from Delhi, Delhi
                  Dec 5, 2018
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560066

                  Hi,
                  I am mendam hemakar customer of kotak mahindra bank working at about india private limited, when i went to atm for cash withdrawal of 2000 rupees it showed me that the transaction was timed out and the money was debited from my kotak account. Can you please look into this issue and refund my money back as soon as possible.

                  Thanks in advance.
                  Hemakar mendam
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Devesh chitkara
                    from Noida, Uttar Pradesh
                    Dec 5, 2018
                    Report
                    Copy

                    Address: New Delhi, Delhi

                    Ad hoc statement charge ₹118 have been deducted on 13-October-2018 from my kotak account account without any information.

                    I haven't asked for any such statements from bank either by visiting branch or through any other way of communication.

                    And when i opened account, bank said their is no charges of online or esttment.

                    So i need clarification from bank or reverse my ₹118 to my account.
                    Withdrawal - ₹ 118.00
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      K
                      KAPIL SIHAG
                      from Siwana, Rajasthan
                      Dec 4, 2018
                      Report
                      Copy

                      Address: 335524

                      On 3rddecember afternoon i tried to transfer 1000rs to one of my friend and 1950rs to my another account using kotak mahindra bank mobile application., i donot know the reason why the transfer has failed since i have done these kind of transfers many a times., after this failed transaction i have noticed that the money has been deducted. I tried contacting the customer care more than 10 times, the call did not connect. There was no email id to support.
                      I need help as soon as possible, since money is important to me.
                      acct no-[protected]
                      UPI id-[protected]@kotak
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        SDas24
                        from Kolkata, West Bengal
                        Dec 3, 2018
                        Report
                        Copy

                        Address: Kolkata, West Bengal, 700070
                        Website: Kotak Mahindra Life Insurance

                        I am getting fake job offer calls from the kotak life insurance, kolkata, west bengal. The address is as follows:

                        'kotak mahindra group.1, shakespeare sarani, 1st floor, ac market, kolkata-700071, the backside of the market near maidan metro station or birla planetarium.'

                        I somehow know about their fake game so i tried to fool them in return! ;)

                        I said ok for the interview and then gathered every detail from the representative who was calling me (I have her name and number). She said that she is the team manager and she is also making recruitment calls. Isn't that funny! Great multitasking skills!

                        I went on inquiring about my job role. The lady said that i will have to do 12 policies in the first three months starting with my family and friends! But in actuality, for meeting their sick sales targets, they are contacting people and offering them fake jobs. They will ask you to purchase policies first (Or for your family or friend).

                        When i told her how she is fooling people and that i can submit her number to the concerned authorities, then she tried playing safe by saying, ' i am not aware of this as i am a fresher! Thank you for making me aware by sharing this information."

                        I also want to mention that i got two different offers from the same company! They are running a fraudulent firm fooling people around.

                        Please beware of such frauds and don't fall victim to them. Just a waste of time and money!!
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Helpful
                        5 other people found this review helpful
                        5 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Kocharla Guru Raghavendra Kumar
                          from Nellore, Andhra Pradesh
                          Dec 3, 2018
                          Report
                          Copy

                          Address: New Delhi, Delhi
                          Website: www.kotak.com

                          Respected sir,

                          I am k. Guru raghavendra kumar from madanapalle, andhra pradesh. Recently from one month the consultancy career support. Online from delhi called me and took interview in phone for branch operations manager in kotak mahindra bank. 4 rounds were taken including online test, 2 persons called me they said we r from kotak bank, gurgaon n said the process, said to join diploma course in banking n management n said to deposit rs.46000n they gave me receipt for this course fees from itm university. Next round rs.38000 for laptop n tab. I deposited wrongly this amount into given account which i deposited diploma course fees. They said i wrongly deposited said will be refunded after this account auditing is over n gave other account, i again deposited rs.38000 to given account. I paid rs.2850 for registration to consultancy n rs.6000 for background verification. They gave one letter in that they mentioned training will be from june 26th in hyderabad but due to non payment of gst charges they kept hold and after paying gst charges they gave me loi letter that training will be from september 20th in hyderabad. Recently i paid to them rs.20000 for gst charges n rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected]. After depositing all money process also still they r demanding rs.20000 for clearing online exam with good marks. Totally amount i sent to them is 178850.
                          Here particulars of the amounts i paid.

                          1. Date: 6-4-2018 transaction id :[protected] rs.2850 deposited to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

                          2. Date[protected]. Deposited via paytm imps reference number :[protected]
                          Rs.6000 to moinuddin idrisi a/c no : [protected], ifsc code: sbin0016582, sbi

                          3. Date[protected] rs.10000 deposited to anilkumar lenkalapally
                          A/c no : [protected],
                          Ifsc : sbin0015517, textile park branch, warangal

                          4. Date :[protected] rs.20000 atm id : s5nc[protected] deposited to anilkumar lenkalapally
                          A/c no : [protected],
                          Ifsc : sbin0015517, textile park branch, warangal

                          5. Date :[protected] deposited via paytm imps reference number :[protected]
                          Rs.16000 to anilkumar lenkalapally
                          A/c no : [protected],
                          Ifsc code : sbin0015517,
                          Textile park branch, warangal

                          6. Date :[protected] rs.37600 atm id : s5nc[protected] deposited to anilkumar
                          Lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

                          7. Date :[protected] rs.400 money transfer via imps bank id :[protected] to
                          Anilkumar lenkalapally a/c no : [protected], ifsc : sbin0015517, textile park branch, warangal

                          8. Date :[protected] rs.38000 atm id : s5nc[protected] deposited to dussa kiran a/c no: [protected], ifsc code : sbin0007456, sbi.

                          Recently on[protected] i deposited rs.5000 and on 3-7-2018 rs.15000 towards gst charges total rs.20000 and on[protected] i deposited rs.25000 for library security deposit fees for job training in itm university to sbi account no : [protected].

                          Now they r telling cant cancel my profile n amount will not be refunded, here below r their phnos n emails and receipts of paid money in attachment.
                          Please do me favour n make to get my money refunded.
                          Phnos and emails of persons doing all this process.

                          Nilanjan roy - [protected], rm. [protected]@gmail.com
                          Namita goel - [protected], rm. [protected]@gmail.com,
                          Abhishek gupta - [protected], rm. Fc.[protected]@gmail.com,
                          Shashank rajdev - [protected], srj. [protected]@gmail.com, [protected]@kotak.com, test. [protected]@kotak.com

                          Haripriya - [protected]
                          [protected], [protected],
                          [protected]
                          Please do me favour n make them to refund my money to my bank account
                          My bank account details :

                          Andhra bank,
                          K. Guru raghavendra kumar,
                          A/c no: [protected]
                          Ifsc code : andb0000385,
                          Newtown, anantapur-515001,
                          Andhra pradesh.

                          Yours sincerely
                          K. Guru raghavendra kumar
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Avdubey
                            from Kanpur, Uttar Pradesh
                            Dec 3, 2018
                            Report
                            Copy

                            Address: Lucknow, Uttar Pradesh, 91

                            Dear sir

                            Avneesh kumar dubey

                            Deat 01/12/18 ko kotak mahendra bank account ([protected]) se upi ke madhyam se account ([protected]) sbi bank ke upi account me balance (5000) transfer kr raha tha jiska re no[protected] h wah payment fash gya h aur abhi tk kisi bhi account me credite nahi huwa h kripya balance wapas karne ki kirpya kare
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              W
                              wwe now
                              from Kanpur, Uttar Pradesh
                              Dec 2, 2018
                              Report
                              Copy

                              Address: New Delhi, Delhi, 110059

                              Have apllied for kotak credit card 10 days ago but till now the status is under processing.
                              But i got informed from your customer care officer that the application takes not more than 7 days to be processed.
                              I want to know my application status as early as possible.
                              Please do the needful and take imediate action
                              My application no[protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              I Koka Nageswararao have Kotak Bank 811 account bearing account number [protected] which was inactive because of non usage.unless I have cheque book and debit card I will not be in a position to operate the account. My request is to activate my account and provide me customer care number
                              I didn't not any credit card, i have reached one inactive credit card so how can I paid credit card fee
                              kapil chandne's reply, Nov 23, 2018
                              Kotak bank deducted my 232rs
                              Helpful
                              Found this helpful?
                              2 Comments
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Anubhav Shetty
                                from Belur, Karnataka
                                Dec 2, 2018
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Dakshina Kannada, Karnataka, 574174
                                Website: Kotak

                                I having credit card of kotak with crm 43778100. Till nw my payment r intact. I have done imps of r's 15500 frm axis bank on 9th nov. Due date is 7th nov. Kotak is stating it is credited on 15th and i have been charged interest for 8 days actually it should be 2 days. I am dissatisfied with service. Kotak has been telling it is credited 15th. Please show proof. I have sent statement to them showing transaction done with all details
                                Aug 6, 2021
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Hi, thank you for reaching out. Please DM us your registered contact number. We are here to help! Regards, Team Axis Bank.
                                Helpful
                                Found this helpful?
                                1 Comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  H
                                  Hars hsingh
                                  from Noida, Uttar Pradesh
                                  Dec 1, 2018
                                  Report
                                  Copy

                                  Address: New Delhi, Delhi, 110070
                                  Website: www.kotakbank.com

                                  I was submitting request for mobile updation on 5 th november 2018 but till now it is not updated. When on 8 th november 2018 again i visited to branch one of employee said network is not working. Then again i was visited to branch (Vasant kunj) on 1 st november 2018, till date mobile number is not updated when raise a question why mobile number is not updated they replied your mobile number is written in the form is wrong. I don't understand when i visited branch on 8th november they didn't informed me. Even on 5 th november she confirmed the number and today she refused. Employee of vasant kunj branch very badly misbehaving with me. Even teller instructing their gaurd to thrown me out from the branch. They are using abusing language and their office boy held my hand for pushing me out. I need immediate action especially two people... Is this way they treating their customer.. What type of service quality they giving us.. Taking one month for mobile updation...
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Even after giving complaint in kotak mahindra bank i am getting nasty calls and sms from above subjected person.
                                  My personal loan account number SPLN60048506
                                  Respected sir/madam,
                                  I have an 811 kotak account. At time of opening the account i was informed that it is a zero balance account but now tbms charges were deducted from my account.
                                  On 14 November 2018, 153.88ruppes were deducted from my account. I want an explanation to this and my complaint to be resolved as soon as possible.
                                  Helpful
                                  Found this helpful?
                                  2 Comments
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    V
                                    vishwanadhan
                                    from Delhi, Delhi
                                    Dec 1, 2018
                                    Report
                                    Copy

                                    I am kotak flexi plan ii (Regular) policy holder bearing no. 00646534. Kindly send me statement of returns accrued on my policy as of now so as to enable me to withdraw the same. Kindly mention me the documents required and location of branch where i should approach for claiming my amount. This is my email address : [protected]@gmail.com

                                    Hope details are furnished at the earliest
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      P
                                      prolayd93
                                      from Hyderabad, Telangana
                                      Dec 1, 2018
                                      Report
                                      Copy

                                      Address: 500062

                                      Hi,
                                      I am prolay chakraborty i have an account in kotak bank, 21/11/2018 09:52:19 i was try to withdrawal 500 in sweep my debit card in karur vysya atm locations dr as rao nagar road 500062. Money not withdrawal but my balance was debited in my account. I was 100 time try to reached to kotak customer care but they did't pick up my call,
                                      Even i was contact to near kotak branch, they are also not help me. Next day i was contact to kotak customer contact centre [protected], they raise a complaint service request number: sr#1-[protected], but still not refund my money. Please help me...
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        F
                                        Faizal Pathan
                                        from Ahmedabad, Gujarat
                                        Dec 1, 2018
                                        Report
                                        Copy

                                        Address: Ahmedabad, Gujarat, 380051
                                        Website: Kotak.com

                                        I want to bring to your notice a case of pathetic customer service and negligence in resolving a customer issue from kotak 811 saving acount ahmedabad. Here is sequence of activities happened
                                        Bank blocked my account due to failure addres verification without inform me. Then i visit my home branch twice with document. But i didnot get any revert back my accout was still blocked.
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit