Kotak Mahindra Bank Complaints & Reviews

My personal loan was running in hdfc

Kotak offer me
1. Interest rate reduced.
2. No hidden charges.
3. No any foreclosures.

Kotak bank agent (Nidhi, ankur) have lied to me and have given me loan. After my refusal and without my permission, have them submitted the dd/cheque in my hdfc loan account. I don’t want any loan from you. Get back you loan.

Dear sir, this is to bring to your that i have credit card from your bank card number-
[protected] i was making payments on time every month but because my father in law who
Suffered from cancer, i had to pay 5, 87, 000 towards his hospital bill. Because of that my account
Went delinquent i have good intentions to clear my dues and i am requesting time till end of this month so that
I can get my salary (31st oct 18) if not bif i will pay at least my minimum due.
But i am getting calls from collection agency siddhi sai services rep name santosh
Has been threatening me and my spouse that they will come with hooligans at my house & office
And will beat us and degrade us in our society and office to get money.
I can share call recording with you where he been abusing me and my spouse,
To give e. G (Madar chod, bhen chod, randi ki aulad, teri aukat nahi,
Tere office mein aake tujhe chodunga saali randi,) i am requesting you to please take strict
Action and sent apology letter to me or else i am taking you to court as i have call recording for the same,
Which i can share it with you as well.
Extremely rude and abusive, i have told him clearly i have applied for loan once i get that
I will pay but loan did not got approved so i had planned to pay by eom once i get my salary,
But he was not ready to listen he kept on abusing.
He says his name is santosh his manager is kailash, the nos im getting the calls from are:
[protected]
[protected]
[protected]
And many more
Late payment or not, this is not the way your organization can allow employees to talk to customers.
I would appreciate a prompt reply, and what action has been taken against the said employee.
If i do not get a satisfactory answer shortly, i would take legal recourse via police and customer
Courts available to me.
However, he calls persistently and talks with a demeanor, i believe not fitting your company.

Dear sir,
My name naval saini from bangalore, i have opened kotak 811 account in the last year 2017 initially kotak bank not charge any withdrawal charges but after my full kyc, you started withdrawal charges will effect from my account activation during the month of jan to mar 2018 you people debited everything whatever is there in my account some rs. 1200/- without my prior consent or my information i am really disappointed for this... I called kotak bank customer care but they also very arrogant persons they don't even listen the customer they are behaving like a police... I want my full amount refund whatever charge by bank for atm withdrawal fees and remove whatever pending charges for deducting is there in my account... My current account balance is 0.

I you not resolved the issue within the time i will escalate this to your senior level or rbi or social media..

My account no:- [protected]
Mob:-[protected]/[protected]

Thanks
Naval saini
[protected]

I'm not able to understand that why the bank has deducted tbms amount from a kotak811 account i was informed earlier that no extra charges will be deducted from your account but still the bank has deducted a amount can you please explain this why kotak bank has deducted the amount can you please resolve my problem or guide me to solve this issue please.

Hello my a/c number is [protected]. Kotak bank has deducted rs. 177 in 4 tranches from my account as charges for cash deposit. Why has this amount being deducted from my account? I need clarification and refund for these unauthorised charges. Nothing such was communicated to me by the bank. This is not acceptable. Kindly look into it and revert asap....

Hello Sir/Mam,

I request you to get my refund immediately, because Kotak Bank has been deducted Rs 4596.

So, can you please take it urgent and help me to get my refund of Rs 4596 from bank.

I go to branch and talk with them for refund they told me that bank will pay in next 15 days.

but after more than 25 days there is no any result.

Please see below details for transaction...

Dear sir
It was a bed experience with opening a account with your bank as i was given my account on 18 september 2018 to your bank manager mr vibhor ji and mr abhishek ji. With a chq amount of rs 5, 11, 000.00 dated 20/09/2018. But chq was cleared on 03/10/2018, and my account is opened on 09/10/2018, after this till date 18/10/2018 my chq book is not delivered to me. I am calling to your manager mr. Vibhor and mr abhishek but both are not picking my phone and not give the valid reason for delay for opening my account and delay of my chq book. When my account is opened on 09/10/2018 and my amount is transfer in my account on 10/10/2018. Why my chq is cleared on 03/10/2018. Who is responsible for this. I am complain to rbi, banking lokpal and also go to consumer court.
I want to know that how many days took you for opening of a account as per rbi guide lines.
Please revert me

—

Kotak Mahindra Bank starts deducting my balance. First of all Bank Deduct my 118 INRR as Net Banking Pin Regeneration (Which I'd Not done before or I don't need) After contacting customer support/Branch. They told that it can't be refund but We promise that in future bank'll never deduct amount from your account. But the bank is one of the totally fraud and lier. I have rated 10 out of 10 before but Now I am giving -10 (minus ten) to the bank. Bank is started to deducting my balance from my account. My 11 INR has deducted and the reason is TBMS. What the ### is this TBMS. I hate the bank. Too much people complaining here for just the reason TBMS. Kindly resolve this issue otherwise I've to go on high court.

I have applied for cheque book on 13 october.. I have not received it until now.. I don't have any information regarding dispatch status. Please provide information about dispatch and tracking and to which address you are sending

I have not received any sms regarding the dispatch of my cheque book.

I do not even know to which address you have dispatched it.
I

I have been charged TBMS thrice I. E. 59+59 on 15 oct 2018 without any intimation. I am holding an account with Kotak Mahindra bank 811 account and maintaining it well but these people I don't know why charging TBMS charges that to twice a day. I need this amount back on my account or else I should have authority to know why it got deducted without prior notice.

Hi team,

Writing this email on behalf of my mother as my email id is registered with you.

Email id : [protected]@gmail.com

Mom visited kotak mahindra bank kandivali lokhandwala branch to
Withdrawal 200000 rupees from bank on 07/09/2018.

Cash withdrawal was done then today on 14/10/2018 after checking my
Mom statement 784 rs charges was deducted from her account.

At the time of withdrawal at counter no one intimate her about the
Withdrawal charges then what is this charges for?.

If there were some charges we would have not withdrawal it.

To withdrawal our money why will we would pay you the charges.

Kindly reverse the charge as soon possible or else close my account.

Call me on my number [protected]. If you want to confirm with my mother
You can confirm also.

Also when i called name: mr. N. Pohare.

Address: kotak infinity, 6th floor, zone ii, bldg no. 21,
Infinity park, general ak vaidya marg, malad (E),
Mumbai - 400097

Some person : mr sharad shetty spoke to me and he was very rude and
Arrogant spoke to me.

When i asked him i want to speak with mr mr. N. Pohare... He said bada
Admi mai sab se baat nahi kar sakta,

Who is this bada admi??..

This is how you treat your customer?.

Do mr n. Pohare know how there staff treat customers on behalf of them.

Regards,
Abhishek h sawant.
[protected].

My daughter remitted large amount from canada. Her canadian bank has stated in writing, “kotak mahindra (Km)” accepted the wire transfer on 11 october.
I enquired with my km relationship manager (Rm) on 11 october, who informed me; he was out of office and will attend to me in short time. Neither my rm nor anybody else from the bank did anything for me that day.
I visited the bank on 12 october and i was asked to...

I have been charged TBMS twice I. E. 59+59 on 15 oct 2018 without any intimation. I am holding an account with Kotak mahindra bank 811 account and maintaining it well but these people I don't know why charging TBMS charges that to twice a day. I need this amount back on my account or else I should have authority to know why it got deducted without prior notice.

Thanks..

Dear Sir,
i had applied for a personal loan for 200000 i am a 811 a/c holder, my salary is also credited in this a/c, i am using your credit card also & its limit is 32000 /-my crn is[protected], PL referance id is - pl352543
i am not finding any status .
Please share status on my mail DEVENDERA.[protected]@GMAILCOM
please share if it is possibel .

We have already visited your m g road branch office and talked to your legal team and other collection executives but there is no any use of it. As in the mail we have received your mob no we called for our help. Please understand we need gst statement for deduction of my account. We will settle payment and do not continue wirh it. Please help us with the person who can give us the gst no. We had called and met them. We have a very bad experience by your credit card executives. They are harrasing us and raising their voice while calling for the payment. One of the executive called us as he is police sub inspector for demanding payment. Why they are behaving like this. Please help us with the person who we can meet and talk to them. We will pay you the amount we have used and request to wave off interest. Please tell us where we want to meet you. Please let us know how much amount you have collected from us.

Ad hoc statement charge ₹93 have been deducted on 13-oct-2018 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online statements.

So i need clarification from bank or reverse my ₹93 to my account.

I have done a payment of 10000 at anand hospital and it shwoed me unsuficiant fund and the payment was not successful but from my card 10000 was deducted and in the app also it is not showing so my friend had to pay the amount now i have paid two times i want my credit card refund back as it was not successful and i tried 3 times and it showed the same message and it was not successful plz look into it

Hi team,

Writing this email on behalf of my mother as my email id is registered with you.

Email id : [protected]@gmail.com

Mom visited kotak mahindra bank kandivali lokhandwala branch to withdrawal 200000 rupees from bank on 07/09/2018.

Cash withdrawal was done then today on 14/10/2018 after checking my mom statement 784 rs charges was deducted from her account.

At the time of withdrawal at counter no one intimate her about the withdrawal charges then what is this charges for?.

If there were some charges we would have not withdrawal it.

To withdrawal our money why will we would pay you the charges.

Kindly reverse the charge as soon possible or else close my account.

Call me on my number [protected]. If you want to confirm with my mother you can confirm also.

Regards,

Hi,
I have paid all the EMI on time though sometimes I haven't call the customer support to inform for my busy schedule so ecs request bounces few times. I never paid late if you can check the statement you can get to know. I have paid total 1016+1817=2816 Rs extra as charges. now i can see 220 rs still I have to Pay. I have contacted the support I explained everything.They told me that the extra charges will be reversed. I have the mail communication also. But those amount never reversed. just adjusted which I pay extra. THe phone banking ops are arguing with me and not ready to understand my word as they dont know what is the meaning of reverse and what is adjust. I need all those amount back else I am very afraid of taking loans further from kotak bank. I am kotak customer from very long time and these things proved the immaturity of the bank and their employees. Please call me for more clarification. I need the extra amount i have been charged to refund.

I’m an existing 811 edge account holder since long time. I’ve a grievance here for you to solve it asap.

While funding my 811 account on 6th october 2018 via debit card with rs. 5000, the process kept loading and finally ended up debiting my boi account and left 811 uncredited with no reference number. I have been waiting since a week.. There's no response from you people. I want my money to credited in my account asap.

If you cant handle it, better to cease self funding section from the app. Because payment gateways like citrus are of no use in real time scenario.

My credentials

Crn[protected]
Acc - [protected]
Kkbk0007462