Kotak Mahindra Bank Complaints & Reviews

There were two transaction being performed from my kotak credit card without my knowledge with about 500 rs for some claro ivr recargas about which i have no idea. It is totally fraud and is not at all acceptable in terms of such a secure bank. Not sure how it happened, the amount could have been quite big. I am afraid..
This happened with me on 25th sep, 2018 at about 10 in the morning. Although, i have requested to block my card but still would request to resolve the concern and check for these fraud transactions.
I can see many such complaints not sure if they are ever resolved but should be as it is about money earned by hardwork

Waybill no [protected] shipment is not delivered to my address despite giving correct address...other stuffs from amazon and paytm get delivered to the same address by bluedart but my bank credit card is not going to deliver on my address..so i want to make a complaint against the courier boy...i am also going to complain about you guyz in consumer forum.

I have opened an 811 account online. My account number is [protected] by the name of ambika kapoor. No one has visited for verification nor i have received my debit card /cheque book. Even in your app i clicked on book an appointment section 7 days back but no one came. I opened this account so that i can receive salary of next month but its 5 days left and what should i do.

This is to complain against one of your employees neha rane who in the pretext of collecting credit card emi used foul languages against me and my mom. She called my mom a beggar when asked for a time of two three days. This behaviour is ridiculous. If this is the case i will have to file a complaint against her to the police station. I request you to please look on this matter. Her name is neha rane from dombivli kotak credit department.

Please help me, i did a transaction inr 6000 rupees from my kotak 811 acount with kotak app to my friend's upi id.
My transaction got failed, and my money deducted from my account and i am very disappointed about my money,
Please help me to back my account
Account [protected]@gamil.com
And plese solved my issue as soon as possible.
Thank you very much...

Dear sir
I am complaining against kotak mahindra bank. Bank have give me information in may that if i deposit 10000 inr in my 811 account by 31st may 2018 i will get amazon voucher of 250 inr by 31st august but till date i have not received yet. I have contacted customer care for so many times but not got resolution yet.
So kindly look into this matter.
I have all the proofs regarding this matter see attachment
My mobile number is [protected]

Dear team,

Greetings! I am writing this email with much grief and disappointment. My name is mausam goswami and lately i have been receiving collection calls on your behalf from several associates.

According to them they keep calling me with some payment that needs to collected for a credit card issued by barclays bank. I have pulled out my credit report recently and nowhere it is mentioned that i have used any money or made any transactions.in fact i have never applied any credit card from barclays bank till date. Moreover if there is any evidence of making transactions then i would certainly cooperate and do the needful.

Please help. I am becoming depressed and having anti-depression pills.

Please contact me via email at [protected]@gmail.com and call me on [protected]

Thanks.

Respected,
I taken car loan from kotak mahindra prime ltd., madurai.
Due to my business loss & financial situation, i can't able pay my due for last few months. For this cause, collection agent (Hari haran) from kotak mahindra prime ltd,. (Who did n't having proper id proof) deals me by using abused words, unethical behavior and he (Collection agent) beat me severely, i upload the photo copy for proof... I also compliant to mr. Kanagavel (Direct staff, car loan, madurai) regarding this problem but he reply me "it will happen usually if any customer didn't pay due" and he supports to those collection agent.
So i need a resolution for this problem, pls help me from this unethical behavior persons. Myself & my family so afraid from this activities of kotak mahindra bank... Pls save us...
Thanks

Date of incident : 17/09/2018
Incidental place : sivakasi
Collection agent name : hari haran (Accused)
Collectin agent phone :[protected]
Direct staff : kanagavel ([protected])

Note : in sivakasi police station, already some case suit to those particular collection agent & his manager for this same reason by some other customer

Thanks,
By
P jeya eswaran,
48/26, odai street,
Sivakasi - 626123.
Loan account number : cf14216650
Ph. No: [protected]
Email id : [protected]@gmail.com

I am being harassed by kotak mahindra bank, someone stole the copy of my pan card and driving licence, and got the credit card in my name, and they are saying that the card was issued, my personal assistant. I am a poor man i can't afford a personal assistant, i met with the banker and ask for the following information but they are refusing to do so:
1. Please have the forensic test done of my signature and the documents that i filled at the time of credit card request.

2. Please provide the contact details - (Such as, mobile number, e-mail id, and permanent address) of the person to whom i requested for the credit card and gave my pan card details and driving license details.

3. Please provide the contact details of the person who did the verification, and please share the copy of verification report.

4. Please provide the contact details of the person who delivered the card to whom it was delivered.

5. Please provide the contact details of the persons to whom add-on card was issued, also please provide me the evidence if i signed any consent for add-on card, because the person - (Sunny kumar bansal) you spoke of was my colleague in my previous organization was not my family member.

I can be contacted on [protected]

Phoenix arc has spoiled my credit rating by updating wrong information.
I have raised this issue to highest level in kotak and phoenix. They accepted mistake happened from kotak side. But still no correction happened.

1) [protected] - r1cp142382
The status is already “closed”. The status was changed last week.
The actual concern is:
Dpd from march 2018 to july 2018 were changed to “900” (Refer to the screenshot below)
Till last week the dpd’s were “xxx” –

- dpd’s cannot be changed since it was already a settled account in 2013. Post 2013 this a/c was not reported
- dpd’s should be “xxx” post settlement happened 2013. Phoenix cannot report me post 2013 since the a/c was settled.

Action required from your side – correction in dpd “march 2018 to july 2018” to “xxx”

2) [protected] - b1c0169460 (Refer to screenshot below)
No change in status it is still “written off and sold”

Respected sir/ madam, my name is mr. Rajesh vanga and myself had taken) kotak mahindra bank account. And they charged me rs 3185, i complained about this to home branch (Hyderbad) and they said that its backend fault and they will rectify it. I had received money rs 1358 only, and now they charged agin 177 from my account. Now they are not responding my complaint, i am suffering mental stress because of this annoying charges. Please help me out here.

I have converted my account to salary account with minimum zero balance and when I have received my salary they deducted around to 2000 as maintenance charges minimum balance and they freeze my account.

Even they are not unfreezing and not refunding my amount. Customer care not pick up the call. third class bank and services I request users not to open account in Kotak Mahindra,

I did a wrong account transfer on 13th sept 2018, i have made a complaint to your bank 1-[protected] reference no, everytime i had called up customer care and asked for call back, and no one informed that i need to visit bob bank, today i was said to viait bob bank and handle myself, i will go but this should be informed earlier by your bank, which they dint. Unhappy with the service.

Today i.e 19/09/2018, i had also visited BOB bank but they said that it is supposed to be handled by Kotak and when i told that Kotak executive gave resolution that is wrong and they dint receive any email from kotak as its a different branch.

Kotak should send the email to the branch email id, thats a common sense

Sharmistha mukherjee

I am Bhaumik Desai. MY kotak loan number is :SPLN60506955. I had applied for personal loan from KOTAK on August 2017. I was wanted to get PL of 2.5lac. they asked me to do balance transfer from my 11.69 ROI loan to kotak, Doing that they will give additional 2.5lac. I asked multiple time for ROI but they said I will get to know it before disbursal. After blocking me to apply to other bank they approved only 60k after 20 days they offered me the loan with higher interest and made me helpless to agree for that Higher rate. Also the rate of interest which was acknowledged in mail was 12.99 and they gave me a loan at higher rate 13.1630%. LOAN which I balance transferred was of 11.69%

For their benefits they opened my account in KOTAK bank. They will link all account and without intimating they will block your money which can cause your EMI bounce which will lead your CIBIL downwards. When you call to the bank they will make stories and round and round talks.

Also they sent credit-card to me without my knowledge. They misused my documents.

I must say don't apply for any kind of service from KOTAK. They are frauds. Even employees of KOTAK banks agree that they don't have clarity in their products they are completely frauds. By using their products one day you might get defaulter or your CIBIL will go downwards.

Thanks,
Bhaumik
[protected]

I requested cheque book through sms on 15- september-2018 & received msg on 17-sept :-dear customer, velex tried to deliver your kotak bank shipment, awb: [protected]. You may contact us on [protected]/[protected] between 10 am to 6 pm. I called on both the #s but not reachable. And today i recd msg from kotak:-dear customer, we are pleased to inform you that your cheque book has beendispatched vide awb? [protected] thru velex courier courier on 17-sep-2018, however i have not received the cheque book. Please let know the status.

I did a wrong account transfer on 13th sept 2018, i have made a complaint to your bank 1-[protected] reference no, everytime i had called up customer care and asked for call back, and no one informed that i need to visit bob bank, today i was said to viait bob bank and handle myself, i will go but this should be informed earlier by your bank, which they dint. Unhappy with the service. Sharmistha mukherjee

Mene new zero balance pr account khola tha kotak mahindra bank me... Jisme ek online sms aya kotak mahindra bank ki trf se deposit ka... Fr mene sms ke link ko open kra jisme mene axis debit card ke through mahindra me 1000rs ka tranction kiya 7sep ko... Axis bank se money deducted hua lekin mahindra me money received nhi hua.. Aj 8day ho gaye... So please

My bank account no. [protected] l have registered complaint in customer care against not received complete cash from axis bank atm, sharifa road, amrut nagar on 01 sept 2018 at 10.50 pm when i have done second transaction of rs 10000 but received only rs 8000. Please check my atm photage and add my deduction amount rs. 2000 in my account. Kindly reply me on my registered email address. Thank you

Hi,
Kotak bank team
I am deepak kumar gupta, i have applied credit card by online 20 days ago, also i have submitted all documents (Pan, aadhar card, itr 2018) to your executive as per your bank's requirement on 7th sep 2018. And my credit card reference number is[protected]. But still i didn't get any reply from your side and i would like to know how much time will take to process.
So i want reply and fast process from your end.
Thanks

Respected sir,
I requested to open 811 kotak mahindra bank account and the representative who came to me opened my demat account without my knowledge. He took the signature on a booklet and when i asked him about that he said its a formality and your account will be opened. Then he opened my demat account. Now my money of rs 1179 has been deducted and paid to kotak securities. But i didn't want to open any demat account what would i do with that. My salary is not enough that i will buy shares. I want the refund and its been over a month that i have opened the account. Then i called the bank manager he said that he will help in closing the account and i will get the refund. Then he took the signature on closure form but till today my account is not closed neither i got my refund. I need the refund its all about my earnings. Please help me to gwt the refund. Now i am calling that agent and the managar, they are not answering me. Please help me. Are these the policies of the bank to cheat the customer. I want an action against them they are fooling people by opening there demat account without the knowledge of the customer. Please help.

Regards
Princy aggarwal
Account number: [protected]