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Kotak Mahindra Bank Complaints & Reviews

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Last updated Apr 25, 2024
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Kotak Mahindra Bank reviews & complaints page 108

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V
vikasgauri
from Pune, Maharashtra
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virtual debit card

Address:Pune, Maharashtra, 411001

I have ordered Virtual Debit card but after my delivery i have received the cancellation message automatically.i haven't cancelled it.
mean while i have contact with customer care then they release it.
but i haven't yet received the Debit card.
In 811 from last week there is a message showing Your Virtual Debit Card will be ready in 2 Working Days.
till when i will receive my debit card....
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V
Vince ittoop
from Idukki, Kerala
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deduction of non maintenance of balance in nro

Address:683521

I have NRE&NRO a/c with kotak it was said to me while opening that it should be jointly maintained now my NRE account was maintained so well from last 4 years now last my LIC bonus cheque credited 5000 rs to NRO a/c when i checked the whole amount is deducted from my NRO account for non maintenance of minimum balance charges.
Have no other issues with bank would like to close everything from the bank at the earliest.
Dont like...
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A
Ancy issac
from Bengaluru, Karnataka
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regarding mobile recharge from kotak application

Address:Bangalore, Karnataka, 50013

I had done 2 recharges from kotak mobile app for a bsnl mobile number on 8/8/2018, but both the recharges did not happen.
First i recharged with rs.118 and since it did not get recharged i tried again with rs.144, both the recharges did not happen
First recharge:
Time: 5:59
Reference no: m[protected]
Second recharge:
Time: 8:38
Reference no: m[protected]

Kindly refund the amount...
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A
Abhisheksawant51
from Mumbai, Maharashtra
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employee don't know how to pay the tds

Address:Mumbai City, Maharashtra, 400101
Website:www.kotak.com

Hi team,

Visited kotak mahindra bank - lokhandwala township, akurli road, kandivali east - mumbai - 400101 for paying tds of rs 59000 for sale on agreement property. Waited for almost 30 minutes no one entertain me, all executives are just roaming and asking for signing up for kotak credit card.

Everyone was diverting me to one counter where one lady was attending the customer. So met manager of the branch to...
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A
anbalagan muthuveeran
from Chennai, Tamil Nadu
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amount deducted for oneassist plan

Address:Chennai, Tamil Nadu, 600073

Received sms from Kotak bank that rs-1399/- deducted from my credit card to one assist plan on 08/08/18. Without my permission

.I haven't activated oneAssist plan to my knowledge.

I contacted kotak customer care and one assist customer care.. no response from them

Please refund my amount.

Please deactivate and refund my money asap
Date of incident : 08/08/2018
Kotak...
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S
Sahib Chadha
from Noida, Uttar Pradesh
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provided wrong information and deducted non maintenance charges.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear Sir/Mam,

I am Sahibjot Singh and I am facing big problem as the "Kotak bank" just deducted the money from my account on the basis of non maintenance bank i.e Rs "12600" which is huge amount.

I was not using this account from long back. However, one day I decided to use this account. So I reached bank i.e sector 16 branch noida and asked banker. She told me that your account is still active and if you will...
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S
Suman Naradasu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

dispute the kotak credit card amount

Address:Bangalore, Karnataka, 560048
Website:kotak mahindra

I was shocked to receive sms on freelancer and facebk ads of 5 transactions made from london, db. Me\ads and wil
I am wondering how they got my credit card details and how the transaction was made without otp.

I received only sms of the disputed transaction and called up customer service and they advised me to cancel the card.
I have blocked my card, please look in to my complaint and dispute the amount
br...
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M
mahak chahal
from Delhi, Delhi
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### service of kotak bank

Address:New Delhi, Delhi, 110044

I have salary account in kotak mahindra. i had left the company in December only. Now i am receiving mails regarding maintenance charges and all. No bank deduct amount on salray account for non maintenance of charges but the ### bank (kotak) always deduct the amount. very pathetic bank...Dear Kotak team, plaese learn from ICICI, how to differentiate between salary and saving account. kindly close my kotak account, and one more thins, i m...
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B
bashak
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan harassment/fraudulent calls made by loan recovery agents

Dated - august, 04, 2018

There was a loan in my mother's (Salma bi) name, but the recovery agency of your bank is calling my friends/acquaintances and stating that i took a loan from the bank and is not answering your calls.

I spoke to the person who was calling my friends and harassing them in my name he spoke in a crude manner and said that your mother's loan is there and we will do the same thing we are doing...
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S
sandesh kkkkk
from Faridabad, Haryana
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transaction fail

Address:Faridabad, Haryana, 121005

Dear, sir/madam

I was a transaction on date 02/08/2018-01:01:23 rs 106.90 for new pen card. But transaction is fail and my mother money deduct from my kotak bank account
Sir/madam please check my transaction details

A/n no.[protected]
Bank name. Kotak bank
Transaction by. Atm cards
Date.02/08/2018-01:01:23
Transaction no. Pcd/[protected]/nsdlpen/mumbai
Deduct amount.106.90...
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G
Gunjan Kashyap
from Dehra Dun, Uttarakhand
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I want my money back

My salary account (In kotak mahindra bank) was created in my first company, so once i left the company and joined other company and there was no credit of salary into my kotak mahindra bank account. Now my salary account in kotak mahindra bank has been converted to savings account (Without informing me or warning me) i had called customer care but all the time answering maching asked my debit or credit pin number but i forget these pin number...
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F
foroz khan
from Noida, Uttar Pradesh
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imps failed but funds deducted

Address:110094

On 1st afternoon i tried to transfer 999rs to one of my friend using kotak mahindra bank mobile application., i donot know the reason why the transfer has failed since i have done these kind of transfers many a times., after this failed transaction i have noticed that the money has been deducted. I tried contacting the customer care[protected] more than 10 times, the call did not connect. There was no email id to support.
I need...
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Ss
ßì ßék
from Hyderabad, Telangana
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upi transaction failed but amount not refunded

Address:500016
Website:kotak

My kotak crn number[protected]
A/c number [protected]

As date on 1 aug 2018 amount debited transaction of rs.200- by kotak bhim upi ref no[protected]

I transfer money from my upi vpa [protected]@kotak to
Vpa [protected]@paytm but the transaction shows as failed but my account balance got deducted but not credited to receiver account.

Please refund the amount to as same bank check...
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P
Priyod
from Lucknow, Uttar Pradesh
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putting hold on savings account due to late payment of credit card bill

Address:110067

To the managing director, good day. I have an account with kotak for over 6 years. I also have an active pl. My account has been put on hold and due to which i have been on the phone with kotak. I have requested the hold to be removed and as advised i have made a payment of the minimum due on 1st august 2018, so that the hold can be removed saying that, i can call back once the amount is paid after she had taken approval of the manager. I...
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Address:753001
Website:Kotak Mahindra Bank

Hello,

This is observed some of your relation ship manager (Arpit. Vig) taken the privilege to decide lower exchange rate for customer, where bank has applied higher exchange rate on same day same time. Today i got a exchange rate of 67.55 (Usd to inr) where as my colleague in same kotak bank got 68.30.

I could not able to understand the reason of such variation in same bank in same day.

Who...
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I
InsuranceAffected
from Kolkata, West Bengal
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kotak insurance harassment

Address:Darjeeling, West Bengal, 734001
Website:insurance.kotak.com

Policy no: 9955080 & 9957725
Place siliguri, wb
I was misguided by the agent. I paid 2lakhs to for insurance and my policy is active from 28/07/2018. The booklet instructions says that i can cancel the policy within 15 days grace period. When i talked to the customer care they denied to cancel it online, rather asked me to go the the branch. I google the branch and found location listed on google as kotak life insurance. When...
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A
abhiuts
from Delhi, Delhi
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deduct balance from my account of kotak

Address:New Delhi, Delhi, 110044

Hi sir,

I have a issue of balance deduct from my account in the month of april when i see my statement i am gone shocked because its about 4000 above deducts from my account i dont where i have to complaint they doesn't have idea how much spend time on job after then receive salary and they deduct i dont know any thing i want refund my deductions.
Date of deduction: 09/04/2018
Account no: [protected]
Mobile:...
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Address:Rajkot, Gujarat, 360001

I didn't received ATM and cheque book, which delivered successfully on 7th July, 2018 message received by courier service and they said it delivered to Rajkot branch but branch staff said they didn't received. Please do needful urgently if it is misused, bank responsible for it. Courier service said it delivered to bank branch. But branch staff refused to received. So, it is very bad service of Kotak Bank which I feel. I also attach screeshot...
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Address:500073

This bank is very fraud every time and every month they are cutting the charges.. When i open the account they said it’s a zero balance account but now they are cutting my amount without any information every month they cutting my amount 500 and above... M from hyderabad branch is sri nagar colony.. Same as charge for my wife account also 900/- rupees.. What is this noncence.....
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K
kalith
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kotak refund issue

Address:Theni, Tamil Nadu, 625533

I ordered one item in flipkar and made a payment from my kotak credit card for RS.539/-, also i made a payment from my kotak debit card main account to credit card account, due to lack of delivery they cancelled my order and refunded RS.539/- but the amount is not yet been re-credited to my credit card account. I called so many times with kotak mahindra customer care but there were not proper response, it want to be resolved my issue, refund...
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