Kotak Mahindra Bank Complaints & Reviews

Address: Mumbai City, Maharashtra

I mrs. Dipti amit dandekar, holding an account in your bank. I, have been getting calls from your loan recovery agents since last 3 months asking for mr. Arjun bainade whom i barely know since we stay in the same society. Miss muskan who first called me saying that, mr. Arjun's mobile is not reachable. She has been calling me as my no is provided by mr. Arjun as reference number. I requested her to not to call me again and to delete my mobile no from mr. Arjun's record since i dont play any role in any of his matters, which miss muskan agreed to do the changes. I even talked to one of your manager mr. Paul who assured me that my mobile number will be deleted from mr. Arjun's record and i will not get any further calls. But, again i received similar call on thursday 7th june from miss namrata koli. On inquiring she told me that my mobile no is still there in mr. Arjun's records. Its been a high time now so please look into this matter and delete my mobile number from mr. Arjun's record and stop these calls which are causing mental harassment to me or else i will take a legal action.

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Address: Ghaziabad, Uttar Pradesh, 201005

Ad hoc statement charge ₹118 have been deducted on 01-may-2018 from my kotak account account without any information.

But i haven't asked for any such statements from bank either by visiting branch or through net banking.
And when i opened account bank said their is no charges of online or esttment.

So i need clarification from bank or reverse my ₹118 to my account.
Withfrawal - 118.00 rs...

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5 Comments

Address: Chandrapur, Maharashtra, 577302

Dear sir,

This is manjunatha d i have bank account in kotak mahindra bank and i have credit card also. Last month i made a payment of my credit card amount 1627rs it has been debited 2 times automatically, immediately i request to solve the problem at shimoga branch, till now there is no response i called so many time to customer care number no use please help me how can get my money.

Regards,
Manjunatha d
[protected]

+1 photos

Jul 12, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 11, 2018

Kotak Mahindra Bank Customer Care's response Hi!Trust you are in receipt of an email communication. ^Team Kotak

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Address: 500039

Website: WWW.kotek.com

Bank has block my credit card with out any intimation,
with out bill generation of credit card they ask for payment of outstanding amount.
after payment only they will unblock the card said by two customer care person.
after payment, today another customer care person says to re apply for new card. they can not request for the same,
upon request they said that their manager will call me in 4 hours but i haven't got any call.

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Address: Hyderabad, Andhra Pradesh, 500003

Hello all,

This is bring to your notice that inspite of paying off the full amount of the cc, still they have miss used the auto debit authorization and deducted the amount from account.

Also they have blocked my card which was issue a month back with out any notice and want to know from them, why was this.. I have a cebil score of 823..

I have asked for many reminder but there is no response from them so i am forced to reach your team for help..

Regards
Pradyut kumar pal
[protected]

Jul 11, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak

Jun 08, 2018

Updated by Pradyut13980 I have tried reaching them and all they speak in non-sense, inspite of having a CEBIL score of 823, they block my card with just an information on call is bank internal policy, where as i am salary account holder with the bank and also have they auto debit option enabled which they are miss using...

you can help then i am approacing the the COURT OF LAW and consumer court against them..

pradyut.

Verified Support

Jun 10, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak

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Gandheep

from Hyderabad, Telangana

Jun 7, 2018

Can you please stop the process because I don't want any loan

cc payment issue - Comment #3122547 - Image #0

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I have a 2 od account with kotak mahindra bank, ashok vihar, new delhi since 2012. Every year bank charges renewal fees from my 1 account but this year they charged renewal fees from my both accounts. When i requested to branch manager mr. Abhishek gupta, he said no need to pay charges from another account and we will take care of this. After few days i asked him to close my od account and gave him written application (I have a copy of receiving) because the charges is not waived off from my account. Now its almost 2 months but my problem is not solved.
I want to close my account but bank is not ready to close it.

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Address: Kolkata, West Bengal, 700019

This complain regarding my two issues currently i am facing in my kotak credit card.

1. Dispute transactions :- booked two tickets (Two & fro) form banaras to kolkata through irctc website which costs me 1323/- each but the bank has debited 4 times, so at that time i complaint to the customer care & they ask "ok" it's a dispute transactions hence will update you. I have paid total 2, 646/- which i was liable in the same month (Jan-18). Now on 6th june 2018, i am getting an information "sir you are liable to pay for the same" this is unfortunate. How come i am liable to pay, it's your issue, if you want will share you my transactions from irctc website but this un-ethical to harass your customer.

2. Regarding the second one, it's an amount of 8, 506/-. The big problem is when ever we speak to customer care, different people have different understanding to inform you, no one talk fundamental. I purchased an article from tata cliq on 19th apr-2018 with a value of 8, 506/- inr & requested the bank to facilate me the emi option, bank provide me the same on 19th apr-2018 & simultenously i returned the product to tata cliq in the same month, though i didn't like the product & 23rd apr-2018 i got the refund of 8, 506/- from tata cliq & have informed the same to bank to cancel my emi & in apr-2018 statement it's showing the bank cancel the emi on 25th apr-2018 as per the statement of may-2018, now again the one thing get calculated, receive & cancel in apr-18 & and in may it's been saying to me to pay 8, 506/- in may-18 statement. How come?? One thing is getting purchased, converted into emi & money get back to credit card in the same month & emi also cancel in the same month, than how the liablity are coming on my head, how come i am liable??

Finally this is something not expected & disappointing also from such a reputed organisation.

Jul 9, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 08, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak

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Address: 682026

Website: www.kotak.com

Kotak bank had blocked the credit card and gave me no reason for blocking the card and then because they had blocked the card, i decided to cancel the credit card and when i called, their customer care told me to submit a request after clearing outstanding bill. Funny part is, till today i didn't received my first bill. Yes card got blocked after 5days of receipt. I never wanted the card to be blocked by the bank which is the only reason for me to cancel this credit card. They're not telling the exact reason, only saying that its due to internal banking guidelines. After my card got blocked i got a welcome call from kotak and received a pin through post. How funny it is.

Jun 6, 2018

Complaint marked as Resolved

Nothing has taken by company till now. They didn't called me even once for this issur

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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D

Deepesh K Dilip Kumar

from Aluva, Kerala

Jun 8, 2018

Yes, they did called me today twice, but same executive in the gap of 1minute.
First call was regarding my issue, that i rated them bad, reason behind that etc. Then he said that he'll check the issue and call back.
After 1minute he called and said the solution in simple way. 'We can't do anything, as it is due to internal banking guidelines, sorry for you sir'. That's how the conversation ended. What an ending. Keep it ur good work kotak.

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Address: 110075

I would like to close my credit card account from kotak mahindra as i am not using this card for long time.

Here are details:-

Name - abhimanyu kumar
Date of birth - 19th september, 1988
Credit card number - [protected]
Crn[protected]

Please close this card and account as soon as possible and send me the noc on my email address [protected]@gmail.com

It has been 5 years since i paid all the amount of my credit card but you guys didn’t even send me noc. Unfortunately, i had opened bank account with your bank.

Thanks
Abhimanyu
[protected]

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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I am kotak bank user. I really use this account very sincerely for personal use but some fraud people use kotak bank account for cheat to the other people.
This is happened with me. I want justice from kotak bank. And take action that account those cheating to person.
Regarding job purpose i have paid rs-16768 in below account on 23 may 28 may and 30 may.
Ac-[protected]
Raghunandan paswan's
Kotak mahindra bank
Ifsc-kkbk0005289

Jun 6, 2018

Complaint marked as Resolved

Submit Complaint Home Questions FAQ Account Messages Notifications Complaints Sign out © 2018 Consumer Complaints Forum If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail Job & CareerNaukri.com about refund my paid amount [Resolved] Naukri.com — about refund my paid amount 1 Review Av Avinash Dhone on May 31, 2018 I have paid the total rs-16768 to in [email protected] this mail account those provided by naukri.com. Interview slot booking -2500 Training amount-8500 Mistake payment-2879 Refund amount charges-2889 Total-18768 Call by taniya-8750390951 Mail id - [email protected] She told me complete a one more process and pay the rs 2590 amount to link your account to company account then we will refund your amount and that mobile getting switch. She also told me i talking on behalf of naukri.com Plz contact me immediately otherwise i will take strongest action company under The companies act, 1956 provides for investigation of the affairs of companies under sections 235-250a of the act.in addition, the act provides for a separate process of inspection of books of accounts of companies under section 209a. The committee considered these provisions. Complaint marked as Resolved May 31, 2018 first step Interview secuirity amount -Rs-2500 After telephonic Interview Traning Amount-Rs-8500 when i have not completed the account opening Charges Rs-15500 then they said me we will refund your paid amount for that complete the process you want pay the Amount-Rs-2889 i have also complete this process but i have paid mistake payment Rs-2879 They said me this your own mistake do the you want pay onenc again Rs-2889 i have also paid this amount But after that they old me you wan complete one more process Account linking process that amount is Rs-2590 After that i have stop the payment bcz i have not a sufficient money to pay them bcz my situation is not well i am belongs to low class family i have take this amount on interest plz sir/ mam solve my problem otherwise i will do the complaint in police station and alp MCA Company [email protected]/naukri, com Contact Number-8750390951-taniya account details those i have paid amount in this account- I have paid every amount below account Kotak mahindra bank Raghunandan Paswa Ac-5812078025 IFSC-KKBK0005289 I want immediate reply within 15 to 20 min Complaint Status [May 31, 2018] Naukri.com customer support has been notified about the posted complaint. Verified Support Naukri.com Customer Care's response, Jun 01, 2018 Dear Sir/Ma'am, Greetings from Naukri.com! Thank you for writing to us and bringing this to our notice. We would like to share that this call was not made from Naukri.com or any of our associates. Please refrain from taking calls from this agency / person as they might be misusing Naukri’s name and credibility. We’ve received such complaints from other jobseekers as well in the past and on the basis of our findings we advise you to be wary of such emails and do not volunteer information on: • Credit card numbers or bank details over phone or email • Call back phone number • Monetary transactions, money-transfers, or payment for job applications, conducting interviews, or any other such employment/recruitment related benefits • Contact details for a guaranteed job or money to process visa for emigration We advise you to exercise extreme caution before acting on any such fraudulent emails/calls and always check with the actual recruiter before paying for interview, offer letter, etc. Naukri.com takes the best possible measures to protect the interest of our job seekers. As you might have received (or receive) emails from the imposters, kindly do report their complete details (Name, Mobile/phone Number, website or Email address) to us at [email protected]. Please write to us in case of any further assistance required Regards, Team Naukri Update Complaint Add Image Submit Add a Comment Updated: Jun 1, 2018 Share 0 Tweet 0 Share 0 Naukri.com Customer Care Service Customer satisfaction rating 53 % Complaints 890 Pending 96 Resolved 449 +91 12 0404 9800 www.naukri.com A-88, Sector-2, Noida, Uttar Pradesh, India - 201301 View Full Information Related Complaints Naukri.com - Cheating, fraud - taking money for resume development [60] Naukri.com - Very poor quality of Resume development and Resume Flash [46] Naukri Service - Fake contact no. +911204930050 of Naukri. Com which is demanding cash with 100% job gurantee [19] Naukri.com - Calls received asking me to pay money for generating reference id [17] Naukri.com Service - job portal compalint [16] View all Naukri.com Reviews Consumer Complaints | Submit Complaint | Sitemap | Latest Complaints | Updated Complaints | Terms of Use |

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Hi team,

This is raja ramesh, i need a quick clarification about my maintenance charges since september-2017 to february-2018, it's a huge deductions from my savings bank account. I felt very bad about this deductions without intimation or communication. I don't know why monthly balance deductions, its annually min balance maintenance is fine but every month deductions is not good.

Please check with other banks yearly maintenance charges.

Thanks,
Raja ramesh tadi.
[protected]

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Address: New Delhi, Delhi, 110059

I have bought grand i10 from samara hyundai-janakpuri in october, 2016. The loan has been arranged by samara with kotak prime for 3.5lakh. The kotak prime executive mr. Harsh committed that no extra charges/interests or any other fees will be in case of prepayment.

He had opened saving account for this in kotak mahindra bank and confirmed again that no charges will be taken in case of prepayment after 18 months.

Now, i called kotak prime and they are forcing me to pay around 5%+ gst on principal amount. I am planning to do prepayment of 60000 inr.

I have paid every installment on time but no importance is given to me by the kotak team. They are not replying me for this concern.

This is a "cheat" that kotak mahindra prime is doing right now with me. Kotak mahindra prime is playing double standard game with me.

Please help me on this case and waive off my charged for prepayment.

Regards,
Anil
Cf13525074

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Recently i've applied for a kotak 811 bank account and the company people made me to complete the full kyc and then the ank person advised me to deposit an amount of 2000 in order not to my account freezed. After sometime i've received an sms from kotak with a link stating to deposit money in my account. I followed the link and payed 2000 through my sbi debit card. Money was deducted from my card but not credited in kotak account. Transaction id inv36a1a0784a71

+2 photos

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Address: Agra, Uttar Pradesh, 122018

Hi kotak team,

Please convert my salary account to savings account.
I no longer work in india. I'm getting continous mails regarding some service charges. Would appreciate if your team could check on this and convert my account to savings.
Please deactivate my demat account, will i get my last deducted amount for demat? If yes please tell after how many days of deactivation, i will receive the amount.

Regards,
Vijitendra kumar

Jul 8, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 07, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak

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N

niklesh jain

from Hyderabad, Telangana

Jun 4, 2018

I am Niklesh Kashliwal . Kotak not issued any credit card but some amount deducted today 30/05/2018. i have no any kotak credit card but they deducted from my account. Please help me .

Niklesh Kashliwal
[protected]
niklesh.[protected]@gmail.com

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M

mkmishra47

from Tikaitnagar, Uttar Pradesh

Jun 4, 2018

Hello Sir
i want to close my saving account and salary account and credit card also. in kotak mahindra bank. because of when i deposit my money in your account thenn its not showing in my account.but showing in transaction history.2nd time i phase these type of issue. so i want to close account immediately.

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S

Satishprasadtiwari

from Mumbai, Maharashtra

Jun 4, 2018

Please help stop the promotional and unwanted messages from kotak Mahindra on my mobile.

My mobile number is [protected]

I am receiving messages regularly and below is the content

Open Zero Balance A/c with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://nsm.sg/0rpFs1 to avail this offer. *T&C apply

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Address: Bangalore, Karnataka

My credit limit is 33k, from that i used 32300 rs. But remaining amount is there like 500rs to 600rs, but kotak bank has charged over limit fee:500 on 16th april, then didn't use my card but they are charging gst and interest day by day..
Then i paid before three days then y should kotak bank has to charge auto debit failure fees.. Please deactivate that auto debit option to me. My account number is [protected]

Regards,
Pavan

Jul 6, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Verified Support

Jun 05, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak

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P

Premchand K

from Chennai, Tamil Nadu

Jun 3, 2018

+1

I am also facing the same issue. Every time i will have 1000rs left in my credit card now a days since 5 months i am getting overlimit charges of 780-1000rs extra. I dont understand y over limit when minimum 1000rs is already left in bank credit card. Pls some one look into it and help us. If require i will priovide my bank details too

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S

senthilkumarvipin

from Vepagunta, Andhra Pradesh

Jun 4, 2018

+1

I want to know the status for the complaint registered on[protected].

IT IS REGARDING WRONG DEBIT MADE FOR MY DEBIT CARD USAGE AT INDICASH ATM AT G.K.ROAD, HARUR, TAMILNADU FOR RS.1900/- ON[protected] AT 13.46 HOURS.

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Address: Junagadh, Gujarat

Website: Kotak

I send money kotak bank to other bank using upi but other bank not credited money i transfer 100 rs two time. When money not come other bank i complain to kotak bank for it. After the complain 100 is credited return in kotak bank but 100 rs not come to bank in kotak or not credited other transferred bank i send transaction number or reference no.[protected]

+1 photos

Jun 5, 2018

Complaint marked as Resolved

Complain Resolved Thanks Team...

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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Address: 560078

Website: river digital

Today at 12.08 pm 1233.4 rs got debited from my card without my knowledge. I called customer care and got to know that my card details were shared in website name river digital and thats how it got debited. I never did that and filed a complaint. Please refund the same amount to my account. It is a fraud

Trasaction reference no[protected]
Date - 3/6/2018
Time - 12:08 pm

Kotak Mahindra Bank customer support has been notified about the posted complaint.

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D

Datta121

from Burla, Odisha

Jun 4, 2018

I have transaction through UPI in Kotak 811
My transition id[protected] status is failed but my money is cut

fraud in debit card - Comment #3117996 - Image #0

fraud in debit card - Comment #3117996 - Image #1

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Address: Bangalore, Karnataka

I didn't utilise my total limit on my credit card still remain there will be 500 to 600 amount, at the end of the month that goes to -1500 cause of overe credit limit. And that too i paid minimum then also they will charge auto debit failure charges. Bloody services my account number is [protected]... And please deactivate that autodebit.
Regards,
Pavan kumar. K

Jul 4, 2018

Complaint marked as Resolved

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Jun 03, 2018

Updated by Kalavapavan Please get me back that over Limit charges twice I paid..

Verified Support

Jun 03, 2018

Kotak Mahindra Bank Customer Care's response Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak

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R

Raju Chidrawar

from Hyderabad, Telangana

Jun 4, 2018

Bank deducted 59 and 59.total. 118 got charged.. can u please explain..

over limit charges and auto debit charges issue - Comment #3118084 - Image #0

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Address: 560040

Website: kotakmahindra

I had received call from you recovery agent mr devaraj,
He refers himself to be advocate but the way he spoke seems gunda or rowdy, when i asked details of the loan (Citicorp) which he said i bought in 2008, he started abusing me and threatening me that there is arrest warrant and says who dont have any right to ask question and he say wait for a week and say save your # and hide whereever you want i will come and pick you. I dont...

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Address: 700060

Website: www.kotaklifeinsurance.com

Hi,

Myself megha r koshy, having a policy with kotak no is.02789386, (Park street branch) which i have been continuing this policy from past 4years and since i no longer stay in india so much would like to discontinue this policy and also due to lot of other issues faced with kotak.

Even after several followups the best part is no customer care even bothers to revert or entertain because they dont find it important, incase if it is related to a new policy or payment oh yes then you are entertained to great extent, anyways am sorry to say that i have to take this to consumer forum because it no longer works this way.

Kindly request you to revert back with a solution to the above mentioned issue.

And also suggest me someones contact number where i can speak and explain the problem properly.

Thanks & regards,

Megha r koshy

[protected]

Kotak Mahindra Bank customer support has been notified about the posted complaint.

Kotak Mahindra Bank Complaints & Reviews

File a complaint to Kotak Mahindra Bank

Kotak Mahindra Bank reviews & complaints page 115

unwanted harassment calls

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adhoc stmt deduction

credit card payment double credited on 8/5/2018

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credit card blocking without intimation

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cc payment issue

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irrelevant charges

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issue about the dispute transactions & unnecessary amount asking by bank to pay.

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credit card blocking

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did not receive noc

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fraud account use for cheat a person

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money debited from my savings account

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prepayment charges/car loan

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kotak 811 bank

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salary account conversation saving account

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over limit fees and request to cancel auto debit charges...

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money not refund or credited

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fraud in debit card

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over limit charges and auto debit charges issue

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loan repayment & threat of arrest

insurance policy cheated

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