Kotak Mahindra Bank Complaints & Reviews

Hi guys, please dont get credit card in kotak mahindra bank. They are charging 1500 rs for direct marketing. I didnt start my usage but i got the statement to pay 2000rs with gst. Still i didnt create my passwd in credit card but i received a statement to pay 2000rs. I didnt apply. They called me offered this product. Please be aware of this kotak mahindra bank. They are cheating us

I have got message for debit of 1000/- and 4000/- at 12:27 pm on 28/07/2018 for facebk ads.

I have blocked my credit card vide request number 1-[protected]

My name is anil kumar gandhi
My registered number is [protected]

My credit card is kotak league card.

I have not used my credit card and this is fraud transaction done by someone else.

Please help me in resolution of the same.

Dear sir

My name subhash crn[protected]. I have deposit my a/c rs 20100 on 27/07/2018 and i found that my account balance is rs 19982. I called customers support for debit balance they told me that the bank cut the charges for net physical pin on 13/3/2018 delivered me but i have not received any pin yet now. So plz close my a/c due to unnecessary debit balance.

Subhash
Crn.[protected]
Mobile no [protected]

Hi i am a kotak mahindra nri custumer
At the time of opening account it was said to me that i have no need to maintain any amount in the bank account as it is salary account and zero balance account
Today morning i found 2 transactions of ruppes 1062 and 1416 saying aqb non maintainance for quarter month june & july
I called customer care for the same and they said that account need to maintain rupees 10000 during non salary time
But my account balance was never less than 20000.
That is wrong deduction of 2478 rupees from a bank
Please raise a complain
When custmer is not getting any salary bank is sucking big amount from the account even if the customers is maintaining the required amount to be maintain.
A/c number - [protected]
And [protected]
Name gaurav gadhri
Contact number - [protected]

Fraud for the job in the kotak mahindra bank by aliya arora on 1 jully 2018 in banks. From company [protected]@alerts. Shine.com
Alliya arora contact me for job in kotak mahindra bank as operation manager her email id [protected]@outlook.com & mobile no is 91 [protected]
She arrange one round of interview so for document registration she told me to pay 2850 i have paid for telephonic interview, then i received a call from kotak mahindra bank that side from one lady (Mobile - [protected]) she told me to pay again 8000 for document varification so i refuse to pay the amount... And i again contact to alliya arora to refund my previous paid amount of rs 2850 she said she'll refund within ¹5 days.. And now she blocked me and not receiving call from my other number.
I have all her call recordings and messeges..

Dear sir,

This is to bring to your notice that a sum of rs.10000- transferred through mbanking from uco bank, lower circular road, kolkata-17 being account no [protected] to my above savings bank account no-[protected]and ifsc code kkbk0005690 on 01.06.2018 13:06:18 pm imps no[protected]. But by mistake i had mentioned wrong account no as a result the amount wrongly transferred to other account holder vide account no[protected]. But for the same ifsc code. How if possible that the ifsc code of other branch account number. I had intimated the matter to my kotak bank through an application but they said that the amount credit into nasik branch. So they are unable to do any thing and they advised to contact uco bank.

So now i am requesting you to transferred the amount to my uco bank account no-[protected].

I have a kotak credit card and due to unavoidable circumstances i missed the payment in the month of june and july however on 26th of july i paid the entire balance in full by visiting the branch and since then i have been following up with the customer service representatives about the block removal the answers are as follows
1. The block is from collection team they will look into it
2. You can call the collection head navneet singh whose number is always switched off. Called the customer service to inform the same they gave me 2 numbers one of rahul singh and the other one of ram nivas
Called ram nivas his statement was their is nothing i can do you can re apply for credit card after 3 months however i was promised by the rep that once the card is paid in full the card will be good to use again
Worst experience ever

Sir
I am anand

I was lured by abn bank to take a loan in 2008 and when i saw a statement for loan amount has not reached my account but the statement was dispatched and emi was not as per the agreement.

I called up the customer care several times and without any resolution, i returned the total loan amount through a cheque,

But they did not close my account instead they started deducting the emi from the amount which i settled.

I pursued rbs banks/ abn amro bank through email and telephone.
Now it seems that kotak mahindra had taken up the loan.

Some unknown person called me and directed me to meet krishna varanasi, deputy manager, kotak mahindra bank in samajiguda, hyderabad 82. I mailed all the documents regarding the issue but the problem persisted

They were mentally harassing me and threatening me that they will put me jail and one vikram choudhary (Mob no -[protected]) calming to be station officer of parliament street ps was threatening me that he will wipe out all my family.

In this situation, i filed a complaint in consumer court in hyderabad and the harassment stopped for a next 5 years

Now the kotak goons has started again their torture on me and are continuedly calling my office number and threatening not only me but all our staffs

One lady and one man named vinoth sharma (Mob no [protected]). They even searched our office address and were calling all my seniors and officers.

For the past four days, thousands of calls are made to my office number and my senior officers by theses collections goons from several numbers which include [protected], 3518, [protected]

Kindly, help me out in identifying the hidden goons of kotak mahindra bank make them public and mail me the solutions to the unethical menace.

Service request no: 1-[protected]: fulfillment your ppor bank employee closed this ticket they said i received the one refund from the merchant on june 19. They did not even check the merchant name and the transaction amount just closes the service request number. What a poor employe in india. They don't even know how to do there job. I need a resolution suspend that employe who closes the ticket by saying that refund received. Its your employe fault. I need my refund

Dtd. 25/07/2018
To
Head - credit card department
Barclays bank plc
601/603 ceejay house
Shivsagar estate
Worli mumbai : 400018
Sub.: urgent request for issue of no due certificate and to remove my name from the defaulter list of cibil record
Ref.: my credit card no. [protected] expired on september 2010
Respected sir
Please refer to my above referred credit card number (Copy of credit card attached herewith).
In regard to settlement of dues i received your offer letter ref. No. Settlement no. Mum/bcgold/73271 dtd. 23/04/2010 with an option of making emi's in 3 installments i. E. Rs. 5 000 each. Copy of the letter is attached herewith for your kind reference.
Subsequent to above referred letter i received a phone call of ms. Sameera shroff from your office with an offer of making total payment of rs. 14 000/- if i make the full payment in one time and assured me that upon making this payment of rs. 14 000/- i will get the no due certificate on the next day of making payment.
As assured by her i made the entire payment of rs. 14 000/- (Rupees fourteen thousand only) in cash on 28th april 2010 as per your receipt no. C 1256924 (Copy of the receipt is also attached herewith for your kind reference).
Sir now there is no balance due from my side against the above credit card and in spite of making the entire payment i have not yet received the no due certificate from your side and also my name is reflecting in defaulter list of cibil record as per control number[protected]Member id : bn[protected].
I am facing lot of problem for applying of home loan with no fault of mine and therefore i humbly request you to kindly look into the matter seriously and issue me the no due certificate at the earliest and take the necessary action to remove my name from the defaulter list of cibil record and oblige.
Your kind co-operaiton and confirmation by return email will be highly appreciated.
Thanks and best regards
Sameer amirali merchant

After opening the zero balance account in kotak mahindra bank branch ghod dhod road surat (Guj.) in october 2017. They shifted the account to savings account without any information/confirmation, after that they deducted annual monthly balance maint fees from my a/c twice, complaining several times to customer care cell as well as to branch manager in writing for the samein march 2018. But no result. They are still deducting the amb fees from my 811 (Zero) balance account. Total amount debited rs.2301/- till 12th june 2018. Hoping for refund. Another rs. 1000 deducted from my account on 16.07.18.

I am using kotak credit card where i have taken a loan on card for 90 days. And i have paid the total payment when bill genereted, but still kotak credit card is charging interest on my credit card because of there tricki style.

I am in process to completely close all relation with kotak credit card/bank/share trading accounts.

This is the worst company which i have started a transaction.

Respected finance minister ji, pls help us,
I anjita mishra have saving a/c-[protected] in kotak mahindra bank in allahabad,
since dt.26/4/2018 I was tried to widraw 10000 Rs. in SBI ATM From KOTAK MAHINDRA bank debit card, Money not dispensed due to power cut but amount debited in my acount,
i had done complain in banking obdusman (RBI) complain no.[protected] dt.1june2018,
also done complaint in Honarble CPGRAMS banking cell complain no.DEABD/E/2018/10562 Dt.6/6/2018, DEABD/E/2018/12945 Dt 9th july& DEABD/E/2018/13602
In ATM log provided by SBI and same I was received from kotak mahindra bank, clearly shown that transaction failed
but as of now bank only mentally harassed me but not return 10000Rs. Pls help me.
Anjita mishra.
Allahabad
Mobile no.[protected]

I had recieved a reversal letter for my credit card from Kotak Mahindra Bank on 4th June, 2018. As per reversal letter I had cleared the revised total due amount of Rs 13, 200 (Mobile Receipt Reference No. (MB[protected] on 8th June, 2018. But ironically my card became deactivated after making the payment. Moreover, after clearing all the dues its showing that there is still outstanding payment and getting regular calls from Bank for clearing the same. Even there was a recoverable hold balance on my savings account which is also not refunded yet.
A person from Bank Mr. Rakesh Agarwal( Apeejay House, Kolkata, collection dept.) had confirmed me repeatedly that it will take not more than seven days to get activated with increased limit and all. Now he is not receiving the calls. Is this unprofessional attitude or a just a smooth way to cheat customers ? I have both savings and current account with Kotak Mahindra Bank.But now I have started losing faith on Kotak Mahindra Bank due to the series of miss-commitments from your designated executives.
I am looking for a quick solution. Its my humble request to take care of the situation and make my card activated with full limit and refund the amount of hold balance at the earliest.

Sir i am bhawna soni maine monster india mai cv upload kiya jiske bad mere pas mr. Raghav pawar ka call aya unka no.-[protected] se unhone reg fee mangi 1550/- rs. Maine unhe by paytm acc-[protected] par paid kiya uske bad unhone mujhse document verification fees 5500/- mangi maine paid kiya trainig latter fees mangi maine unhe 13500/- paid kiya n last fees unhone 42500 mangi jab mai nhi de payi to unhone meri id block kar mera amount not refund karne kah diya plz sir mujhe help kijiye.

I have added amount to my Amazon pay balance to recharge but the amount has been deducted and not yet recharged. It's been 10 days, I haven't received my amount to my bank account I.e. 62.50 rs.it was on 10 of July but Amazon refunded the amount to kotak but from kotak the amount has not been credited to my account till now. On July 20 also I was trying to recharge through my kotak account but the amount has been deducted and my number has not yet recharged. Waste service . Customer care people also not giving a solution.

Mere pas amzon se refund aya but abhi tak reflect nhi hua mere avount me jo ki[protected] ko reflect hona tha amzon pe bat ki to unhone bola bank me bat kro yaha se initiate ho chuka but bank me koi thk se information nhi de rha hai...mai 10 bar call kr chuki yahi bol rhe ki amzon pe bat kro..jbki amzon pe bat krke maine refrence no bhi le lita fir bhi koi hwlp nhi kr rhe bank wale.

For a partially paid loan from Citicorp Finance Ltd. which I intend to pay back. Persons from ISGBL Collection AC calling me to pay the pending amount of RS. 37000 on behalf of Kotak Bank Ltd., Santacruz Branch, Mumbai, telling that Citicorp has been taken over by Kotak Bank Ltd. While I expressed my intention to pay, I was told to transfer the money by NEFT to ISGBL Collection AC in Kotak Bank at Mumabi branch with A/C details. When requested them to give a few days time to verify the authenticity of their organization they started abusing me, calling at my office EPABX number more than 80 times in a day and irritating the office person to that extent that my employer gets irritated of me. I have already filed a complain with Mumbai Police mentioning the person and his mobile number. Am not sure if there will be any action. I stay in Dubai now. What do I do now?

Havnt recvd welcome kit from Kotak Mahindra Bank due to negligence of their employee Neeraj and Hussain. Its been 5 months now.
I had openend my savings account with the Bank in the month of Februry 2018. In spite of regular followup, I didnt recv the welcome kit, which has cheque book, debit card and other details. Probably they have sent it to a wrong address, however, they dont repsond and they are not resolving my problem.

Kotak is not at all a customer centric bank.
The employees within Kotak are not upto date with the RBI guidelines.

kotak treat the customer with their own policy and make feel insecure. No influence they have to the merchant.
The escalation portal (L1/ L2 /L3 /L4) does not work at all. Even after requesting to share the manual escalation matrix, they keep it within themselves so that customer can not reach higher. The helpline is helpless also. Never open any account in Kotak...my personal recommendation