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Kotak Mahindra Bank Complaints & Reviews

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Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 116

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A
Anil Khurana
from Gurgaon, Haryana
Jun 4, 2018
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Address: New Delhi, Delhi, 110059

I have bought grand i10 from samara hyundai-janakpuri in october, 2016. The loan has been arranged by samara with kotak prime for 3.5lakh. The kotak prime executive mr. Harsh committed that no extra charges/interests or any other fees will be in case of prepayment.

He had opened saving account for this in kotak mahindra bank and confirmed again that no charges will be taken in case of prepayment after 18 months.

Now, i called kotak prime and they are forcing me to pay around 5%+ gst on principal amount. I am planning to do prepayment of 60000 inr.

I have paid every installment on time but no importance is given to me by the kotak team. They are not replying me for this concern.

This is a "cheat" that kotak mahindra prime is doing right now with me. Kotak mahindra prime is playing double standard game with me.

Please help me on this case and waive off my charged for prepayment.

Regards,
Anil
Cf13525074
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    N
    Nitin Rao Ayirneni
    from Hyderabad, Telangana
    Jun 4, 2018
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    Recently i've applied for a kotak 811 bank account and the company people made me to complete the full kyc and then the ank person advised me to deposit an amount of 2000 in order not to my account freezed. After sometime i've received an sms from kotak with a link stating to deposit money in my account. I followed the link and payed 2000 through my sbi debit card. Money was deducted from my card but not credited in kotak account. Transaction id inv36a1a0784a71
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      V
      Vijitendra Verma
      from Noida, Uttar Pradesh
      Jun 4, 2018
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      Resolved

      Address: Agra, Uttar Pradesh, 122018

      Hi kotak team,

      Please convert my salary account to savings account.
      I no longer work in india. I'm getting continous mails regarding some service charges. Would appreciate if your team could check on this and convert my account to savings.
      Please deactivate my demat account, will i get my last deducted amount for demat? If yes please tell after how many days of deactivation, i will receive the amount.

      Regards,
      Vijitendra kumar
      Jul 8, 2018
      Complaint marked as Resolved 
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Verified Support
      Jun 07, 2018
      Kotak Mahindra Bank Customer Care's response
      Hey there! Looks like you’re in a fix. Can we help? Please write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected]. ^Team Kotak
      I am Niklesh Kashliwal . Kotak not issued any credit card but some amount deducted today 30/05/2018. i have no any kotak credit card but they deducted from my account. Please help me .

      Niklesh Kashliwal
      [protected]
      niklesh.[protected]@gmail.com
      Hello Sir
      i want to close my saving account and salary account and credit card also. in kotak mahindra bank. because of when i deposit my money in your account thenn its not showing in my account.but showing in transaction history.2nd time i phase these type of issue. so i want to close account immediately.
      Please help stop the promotional and unwanted messages from kotak Mahindra on my mobile.

      My mobile number is [protected]

      I am receiving messages regularly and below is the content

      Open Zero Balance A/c with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://nsm.sg/0rpFs1 to avail this offer. *T&C apply
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        K
        Kalavapavan
        from Bengaluru, Karnataka
        Jun 3, 2018
        Resolved
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        Address: Bangalore, Karnataka

        My credit limit is 33k, from that i used 32300 rs. But remaining amount is there like 500rs to 600rs, but kotak bank has charged over limit fee:500 on 16th april, then didn't use my card but they are charging gst and interest day by day..
        Then i paid before three days then y should kotak bank has to charge auto debit failure fees.. Please deactivate that auto debit option to me. My account number is [protected]

        Regards,
        Pavan
        Jul 6, 2018
        Complaint marked as Resolved 
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 05, 2018
        Kotak Mahindra Bank Customer Care's response
        Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
        I am also facing the same issue. Every time i will have 1000rs left in my credit card now a days since 5 months i am getting overlimit charges of 780-1000rs extra. I dont understand y over limit when minimum 1000rs is already left in bank credit card. Pls some one look into it and help us. If require i will priovide my bank details too
        I want to know the status for the complaint registered on[protected].

        IT IS REGARDING WRONG DEBIT MADE FOR MY DEBIT CARD USAGE AT INDICASH ATM AT G.K.ROAD, HARUR, TAMILNADU FOR RS.1900/- ON[protected] AT 13.46 HOURS.
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          G
          gop29
          from Surat, Gujarat
          Jun 3, 2018
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          Resolved

          Address: Junagadh, Gujarat
          Website: Kotak

          I send money kotak bank to other bank using upi but other bank not credited money i transfer 100 rs two time. When money not come other bank i complain to kotak bank for it. After the complain 100 is credited return in kotak bank but 100 rs not come to bank in kotak or not credited other transferred bank i send transaction number or reference no.[protected]
          Jun 5, 2018
          Complaint marked as Resolved 
          Complain Resolved Thanks Team...
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            B
            bhaswardweep kashyap
            from Bengaluru, Karnataka
            Jun 3, 2018
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            Address: 560078
            Website: river digital

            Today at 12.08 pm 1233.4 rs got debited from my card without my knowledge. I called customer care and got to know that my card details were shared in website name river digital and thats how it got debited. I never did that and filed a complaint. Please refund the same amount to my account. It is a fraud

            Trasaction reference no[protected]
            Date - 3/6/2018
            Time - 12:08 pm
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            I have transaction through UPI in Kotak 811
            My transition id[protected] status is failed but my money is cut
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              K
              Kalavapavan
              from Bengaluru, Karnataka
              Jun 3, 2018
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              Address: Bangalore, Karnataka

              I didn't utilise my total limit on my credit card still remain there will be 500 to 600 amount, at the end of the month that goes to -1500 cause of overe credit limit. And that too i paid minimum then also they will charge auto debit failure charges. Bloody services my account number is [protected]... And please deactivate that autodebit.
              Regards,
              Pavan kumar. K
              Jul 4, 2018
              Complaint marked as Resolved 
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Jun 03, 2018
              Updated by Kalavapavan
              Please get me back that over Limit charges twice I paid..
              Verified Support
              Jun 03, 2018
              Kotak Mahindra Bank Customer Care's response
              Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
              Bank deducted 59 and 59.total. 118 got charged.. can u please explain..
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                P
                prashantawanti
                from Bengaluru, Karnataka
                Jun 2, 2018
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                loan repayment & threat of arrest

                Address: 560040
                Website: kotakmahindra

                I had received call from you recovery agent mr devaraj,
                He refers himself to be advocate but the way he spoke seems gunda or rowdy, when i asked details of the loan (Citicorp) which he said i bought in 2008, he started abusing me and threatening me that there is arrest warrant and says who dont have any right to ask question and he say wait for a week and say save your # and hide whereever you want i will come and pick you. I dont...
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                M
                Megha rachel koshy
                from Kolkata, West Bengal
                Jun 2, 2018
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                Address: 700060
                Website: www.kotaklifeinsurance.com

                Hi,

                Myself megha r koshy, having a policy with kotak no is.02789386, (Park street branch) which i have been continuing this policy from past 4years and since i no longer stay in india so much would like to discontinue this policy and also due to lot of other issues faced with kotak.

                Even after several followups the best part is no customer care even bothers to revert or entertain because they dont find it important, incase if it is related to a new policy or payment oh yes then you are entertained to great extent, anyways am sorry to say that i have to take this to consumer forum because it no longer works this way.

                Kindly request you to revert back with a solution to the above mentioned issue.

                And also suggest me someones contact number where i can speak and explain the problem properly.

                Thanks & regards,

                Megha r koshy

                [protected]
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  S
                  Sanjay RDC
                  from Delhi, Delhi
                  Jun 1, 2018
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                  Address: New Delhi, Delhi

                  My bank account in your model town delhi branch has created a dummy charge in mca for rs 100 lacs on my company.

                  The said charge for rs 100 lacs was never availed by us but on checking during a new loan being taken by us it was found that this charge is standing in our company name.

                  We met the branch incharge and he wants 15 days time, we cannot afford and request closure of lien today. Sincere request it is sos urgency pls.

                  Our company name is rdc steels and allied services and old a/c no. Is[protected].
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    S
                    sanjay meghani
                    from Mumbai, Maharashtra
                    Jun 1, 2018
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                    Address: Rajkot, Gujarat, 363330

                    10 emi regular 1 to 10 date and your agent payment let. 11 to 20 date. And not regular rcevie payment and you are panlti to costomer your agent folt and payment customer received. What is this

                    It is shere my all friends and all family by whatsapp and facebook twitter all sociaal media. Is screen short.
                    Your agent neme anirudhshingh. Halvad
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      Shweta!!!
                      from Mumbai, Maharashtra
                      May 31, 2018
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                      Address: Mumbai City, Maharashtra, 400095

                      I am a kotak credit card user and this call was regarding the kotak credit card bill payment. I got a message from kotak when the statement was generated yesterday (30th may 2018) in which the due date was mentioned as 15th june. Today i got a call from a kotak executive and he was forcing me to make the minimum payment by tomorrow ie. By 1st june. When asked why, he started talking rudely. His name is suraj singh, [protected]. He is a total goon. His junior pedro dias [protected] uses languages such as "*my name* ko utha le jaunga". I have a proof of his dirty abusive messages.

                      Unfortunately, kotak has hired goons and gundas of the world in the recovery department. This kind of a behaviour is not at all tolerated. Please suggest, as i am planning to take a legal action on this.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        R
                        RUKHSANA ANSARI
                        from Mumbai, Maharashtra
                        May 31, 2018
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                        Address: Mumbai City, Maharashtra
                        Website: www.kotak.com

                        It almost 3 4 month of opening 811 account and applied for debit card. They have charged me for debit card but yet nothing is received they are saying the delivery person is unable to find my house but how that is possible when amazon flipkart postman every one can find my house but how is that possible if 811 is unable to deliver my debit card then close my 811 account asap
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          M
                          Museeb Syed
                          from Mangalore, Karnataka
                          May 30, 2018
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                          Address: 560051

                          Hi team,

                          With respect to my above stated car loan had recently applied for a top up loan with kotak. For which a new crn ie., *3810 received a credit of rs. 412752 on 28th may 2018.

                          Interest rate towards my car loan was confirmed as 9% during sanctioning of the loan however, when the welcome kit was received it is bought to my notice that the loan disbursed was a collateral loan with 15% interest rate which was never my requirement.
                          Also, it was then brought to my understanding that the emi of inr 14800 will be deducted from kotak saving account plus the inr 12000.00 emi will be deducted from my standard chartered salary account.
                          This came in as a big surprise to me since the conversation that i had with executive was totally different to what it was presented.

                          This was clearly a miscommunication on the product. Since, the executive did not understand my requirement and proceeded with loan approval.

                          Am really not sure how the cts calculation was done by the bank during the processing of this loan that this eligibility was derived since, my income per month is 66000.00 and i have a personal loan of 13801 + joint homeloan with emi 34100 + car loan 12000.

                          I am really frustrated as well as disappointed with the way the process of this loan has taken place which has put me into a financial crisis which will lead to defaults registration under my cibil history.

                          Hence would request you to cancel the loan that is been approved and retrive the amount from the kotak saving account with above crn.

                          Would request you to kindly take this email as a written confirmation on cancellation of the above loan.

                          I am happy to walk up to a branch to get this sorted and if needed i would lodge a complaint in consumer court since its my financial obligation.

                          Hope i will get a better solution for my complaint.

                          Regards,
                          Museeb syed
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            U
                            from Coimbatore, Tamil Nadu
                            May 30, 2018
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                            Address: 600002

                            Dear sir,

                            I'm holding salary account with kotak mahindra bank for the past 7 years and maintaining good service with them. For the past 4 years kotak mahindra bank is debiting 330rs+12 rs on may month stating that it's for prime minister insurance scheme, where as i've not at all opted for this bloody scheme.

                            I don't know how they are debiting my hard earned money without my signature on standing instructions. When i called customer care for the past 3 years they didn't give proper response and yesterday i've approached parry's branch, they also not giving proper response as they don't have records that i've opted this scheme.

                            How come you debit my money without my confirmation. I want the money back (Last 4 years) which was debited to credit back to my account.

                            My bank account number is [protected]

                            Regards,

                            Yuvaraj.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              S
                              sureshLS
                              from Hyderabad, Telangana
                              May 30, 2018
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                              Website: WWW.KOTAK.COM

                              I am suresh, i've joined kotak probationary officer program in 2013 at manipal, at the time of joining i did submit my original academic certificates (10th, intermediate and engineering). Latterly, i've cleared my kotak personal loan which i borrowed 4 years ago. All my colleagues who have joined with me had received their original documents already two years ago however i'm the only one still wondering who to contact to get my certificates back. Please, could someone help me in this regard.

                              Regards,

                              Suresh
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Y
                                youraj singh
                                from Sitapur, Uttar Pradesh
                                May 29, 2018
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                                Address: Lucknow, Uttar Pradesh, 226016

                                Hi
                                This is inform to that my account Ballance not update kotak bank side and also complaint registered but no buddy response
                                [protected] amazon refund my Ballance but no any update bank side
                                I am contact kotak bank helpline but hi is not found any update bank side so what I am doning because my Ballance is invisible
                                Please any busy help bank is unnesserry charger account and no confirmation customer no received any msg this is very poor policy is kotak bank.
                                Please help me
                                My account[protected]
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                May 29, 2018
                                Updated by youraj singh
                                No buddy any contacts me by kotak mahindra bank

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                                  parmilasingh
                                  from Delhi, Delhi
                                  May 29, 2018
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                                  Address: 110074

                                  As i'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account contact me on [protected].
                                  It was previous companies responsibility to deactivate the salary account as i am not associate with them for long time. Even i had requested the same. If i am not associated with them then how can i maintain the balance. So requesting kotak team to close my account.

                                  You can contact me on - [protected]@gmail.com
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    T
                                    Tallycom world
                                    from Mumbai, Maharashtra
                                    May 28, 2018
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                                    Mere closing letter dene ke bad bhi paisa cut huaa or bank ki galti hone per bhi refund nhi aaya jo ki 23.60 rs tha. Same day 1062 cut huaa uska koi resoan nhi bataya gya so me aapko complain aage government ko ker rha hu. So aap ya to mera paise return deve ya me aapki complain court me submit kera deta hu or aapka bank se me account close ker deta hu
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                      PreethamReddy
                                      from Hyderabad, Telangana
                                      May 28, 2018
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                                      Address: Hyderabad, Andhra Pradesh, 500072

                                      Sir,

                                      My name is preetham reddy took a loan with worst and filled with criminal bank kotak. I get nearly 30 to 40 calls a day from kotak speaking to in bad language, threatening and mentally harassing me am unable to work in my office. Loan account number spln59659611. Please help me out to file a legal complaint against this bank. I never expected this kind of rowdies are running this kotak bank.
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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