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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 116

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K
Kalavapavan
from Bengaluru, Karnataka
Jun 3, 2018
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Address: Bangalore, Karnataka

My credit limit is 33k, from that i used 32300 rs. But remaining amount is there like 500rs to 600rs, but kotak bank has charged over limit fee:500 on 16th april, then didn't use my card but they are charging gst and interest day by day..
Then i paid before three days then y should kotak bank has to charge auto debit failure fees.. Please deactivate that auto debit option to me. My account number is [protected]

Regards,
Pavan
Jul 6, 2018
Complaint marked as Resolved 
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2018
Kotak Mahindra Bank Customer Care's response
Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
I am also facing the same issue. Every time i will have 1000rs left in my credit card now a days since 5 months i am getting overlimit charges of 780-1000rs extra. I dont understand y over limit when minimum 1000rs is already left in bank credit card. Pls some one look into it and help us. If require i will priovide my bank details too
I want to know the status for the complaint registered on[protected].

IT IS REGARDING WRONG DEBIT MADE FOR MY DEBIT CARD USAGE AT INDICASH ATM AT G.K.ROAD, HARUR, TAMILNADU FOR RS.1900/- ON[protected] AT 13.46 HOURS.
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    gop29
    from Surat, Gujarat
    Jun 3, 2018
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    Address: Junagadh, Gujarat
    Website: Kotak

    I send money kotak bank to other bank using upi but other bank not credited money i transfer 100 rs two time. When money not come other bank i complain to kotak bank for it. After the complain 100 is credited return in kotak bank but 100 rs not come to bank in kotak or not credited other transferred bank i send transaction number or reference no.[protected]
    +1 photos
    Jun 5, 2018
    Complaint marked as Resolved 
    Complain Resolved Thanks Team...
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      bhaswardweep kashyap
      from Bengaluru, Karnataka
      Jun 3, 2018
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      Address: 560078
      Website: river digital

      Today at 12.08 pm 1233.4 rs got debited from my card without my knowledge. I called customer care and got to know that my card details were shared in website name river digital and thats how it got debited. I never did that and filed a complaint. Please refund the same amount to my account. It is a fraud

      Trasaction reference no[protected]
      Date - 3/6/2018
      Time - 12:08 pm
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      I have transaction through UPI in Kotak 811
      My transition id[protected] status is failed but my money is cut

      fraud in debit card - Comment #3117996 - Image #0
      fraud in debit card - Comment #3117996 - Image #1
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        K
        Kalavapavan
        from Bengaluru, Karnataka
        Jun 3, 2018
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        Address: Bangalore, Karnataka

        I didn't utilise my total limit on my credit card still remain there will be 500 to 600 amount, at the end of the month that goes to -1500 cause of overe credit limit. And that too i paid minimum then also they will charge auto debit failure charges. Bloody services my account number is [protected]... And please deactivate that autodebit.
        Regards,
        Pavan kumar. K
        Jul 4, 2018
        Complaint marked as Resolved 
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Jun 03, 2018
        Updated by Kalavapavan
        Please get me back that over Limit charges twice I paid..
        Verified Support
        Jun 03, 2018
        Kotak Mahindra Bank Customer Care's response
        Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
        Bank deducted 59 and 59.total. 118 got charged.. can u please explain..

        over limit charges and auto debit charges issue - Comment #3118084 - Image #0
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          P
          prashantawanti
          from Bengaluru, Karnataka
          Jun 2, 2018
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          loan repayment & threat of arrest

          Address: 560040
          Website: kotakmahindra

          I had received call from you recovery agent mr devaraj,
          He refers himself to be advocate but the way he spoke seems gunda or rowdy, when i asked details of the loan (Citicorp) which he said i bought in 2008, he started abusing me and threatening me that there is arrest warrant and says who dont have any right to ask question and he say wait for a week and say save your # and hide whereever you want i will come and pick you. I dont...
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          Megha rachel koshy
          from Kolkata, West Bengal
          Jun 2, 2018
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          Address: 700060
          Website: www.kotaklifeinsurance.com

          Hi,

          Myself megha r koshy, having a policy with kotak no is.02789386, (Park street branch) which i have been continuing this policy from past 4years and since i no longer stay in india so much would like to discontinue this policy and also due to lot of other issues faced with kotak.

          Even after several followups the best part is no customer care even bothers to revert or entertain because they dont find it important, incase if it is related to a new policy or payment oh yes then you are entertained to great extent, anyways am sorry to say that i have to take this to consumer forum because it no longer works this way.

          Kindly request you to revert back with a solution to the above mentioned issue.

          And also suggest me someones contact number where i can speak and explain the problem properly.

          Thanks & regards,

          Megha r koshy

          [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            S
            Sanjay RDC
            from Delhi, Delhi
            Jun 1, 2018
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            Address: New Delhi, Delhi

            My bank account in your model town delhi branch has created a dummy charge in mca for rs 100 lacs on my company.

            The said charge for rs 100 lacs was never availed by us but on checking during a new loan being taken by us it was found that this charge is standing in our company name.

            We met the branch incharge and he wants 15 days time, we cannot afford and request closure of lien today. Sincere request it is sos urgency pls.

            Our company name is rdc steels and allied services and old a/c no. Is[protected].
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              S
              sanjay meghani
              from Mumbai, Maharashtra
              Jun 1, 2018
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              Address: Rajkot, Gujarat, 363330

              10 emi regular 1 to 10 date and your agent payment let. 11 to 20 date. And not regular rcevie payment and you are panlti to costomer your agent folt and payment customer received. What is this

              It is shere my all friends and all family by whatsapp and facebook twitter all sociaal media. Is screen short.
              Your agent neme anirudhshingh. Halvad
              +1 photos
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                Shweta!!!
                from Mumbai, Maharashtra
                May 31, 2018
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                Address: Mumbai City, Maharashtra, 400095

                I am a kotak credit card user and this call was regarding the kotak credit card bill payment. I got a message from kotak when the statement was generated yesterday (30th may 2018) in which the due date was mentioned as 15th june. Today i got a call from a kotak executive and he was forcing me to make the minimum payment by tomorrow ie. By 1st june. When asked why, he started talking rudely. His name is suraj singh, [protected]. He is a total goon. His junior pedro dias [protected] uses languages such as "*my name* ko utha le jaunga". I have a proof of his dirty abusive messages.

                Unfortunately, kotak has hired goons and gundas of the world in the recovery department. This kind of a behaviour is not at all tolerated. Please suggest, as i am planning to take a legal action on this.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  RUKHSANA ANSARI
                  from Mumbai, Maharashtra
                  May 31, 2018
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                  Address: Mumbai City, Maharashtra
                  Website: www.kotak.com

                  It almost 3 4 month of opening 811 account and applied for debit card. They have charged me for debit card but yet nothing is received they are saying the delivery person is unable to find my house but how that is possible when amazon flipkart postman every one can find my house but how is that possible if 811 is unable to deliver my debit card then close my 811 account asap
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    M
                    Museeb Syed
                    from Mangalore, Karnataka
                    May 30, 2018
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                    Address: 560051

                    Hi team,

                    With respect to my above stated car loan had recently applied for a top up loan with kotak. For which a new crn ie., *3810 received a credit of rs. 412752 on 28th may 2018.

                    Interest rate towards my car loan was confirmed as 9% during sanctioning of the loan however, when the welcome kit was received it is bought to my notice that the loan disbursed was a collateral loan with 15% interest rate which was never my requirement.
                    Also, it was then brought to my understanding that the emi of inr 14800 will be deducted from kotak saving account plus the inr 12000.00 emi will be deducted from my standard chartered salary account.
                    This came in as a big surprise to me since the conversation that i had with executive was totally different to what it was presented.

                    This was clearly a miscommunication on the product. Since, the executive did not understand my requirement and proceeded with loan approval.

                    Am really not sure how the cts calculation was done by the bank during the processing of this loan that this eligibility was derived since, my income per month is 66000.00 and i have a personal loan of 13801 + joint homeloan with emi 34100 + car loan 12000.

                    I am really frustrated as well as disappointed with the way the process of this loan has taken place which has put me into a financial crisis which will lead to defaults registration under my cibil history.

                    Hence would request you to cancel the loan that is been approved and retrive the amount from the kotak saving account with above crn.

                    Would request you to kindly take this email as a written confirmation on cancellation of the above loan.

                    I am happy to walk up to a branch to get this sorted and if needed i would lodge a complaint in consumer court since its my financial obligation.

                    Hope i will get a better solution for my complaint.

                    Regards,
                    Museeb syed
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      U
                      from Coimbatore, Tamil Nadu
                      May 30, 2018
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                      Address: 600002

                      Dear sir,

                      I'm holding salary account with kotak mahindra bank for the past 7 years and maintaining good service with them. For the past 4 years kotak mahindra bank is debiting 330rs+12 rs on may month stating that it's for prime minister insurance scheme, where as i've not at all opted for this bloody scheme.

                      I don't know how they are debiting my hard earned money without my signature on standing instructions. When i called customer care for the past 3 years they didn't give proper response and yesterday i've approached parry's branch, they also not giving proper response as they don't have records that i've opted this scheme.

                      How come you debit my money without my confirmation. I want the money back (Last 4 years) which was debited to credit back to my account.

                      My bank account number is [protected]

                      Regards,

                      Yuvaraj.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        S
                        sureshLS
                        from Hyderabad, Telangana
                        May 30, 2018
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                        Website: WWW.KOTAK.COM

                        I am suresh, i've joined kotak probationary officer program in 2013 at manipal, at the time of joining i did submit my original academic certificates (10th, intermediate and engineering). Latterly, i've cleared my kotak personal loan which i borrowed 4 years ago. All my colleagues who have joined with me had received their original documents already two years ago however i'm the only one still wondering who to contact to get my certificates back. Please, could someone help me in this regard.

                        Regards,

                        Suresh
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Y
                          youraj singh
                          from Sitapur, Uttar Pradesh
                          May 29, 2018
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                          Address: Lucknow, Uttar Pradesh, 226016

                          Hi
                          This is inform to that my account Ballance not update kotak bank side and also complaint registered but no buddy response
                          [protected] amazon refund my Ballance but no any update bank side
                          I am contact kotak bank helpline but hi is not found any update bank side so what I am doning because my Ballance is invisible
                          Please any busy help bank is unnesserry charger account and no confirmation customer no received any msg this is very poor policy is kotak bank.
                          Please help me
                          My account[protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          May 29, 2018
                          Updated by youraj singh
                          No buddy any contacts me by kotak mahindra bank

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                            parmilasingh
                            from Delhi, Delhi
                            May 29, 2018
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                            Address: 110074

                            As i'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account contact me on [protected].
                            It was previous companies responsibility to deactivate the salary account as i am not associate with them for long time. Even i had requested the same. If i am not associated with them then how can i maintain the balance. So requesting kotak team to close my account.

                            You can contact me on - [protected]@gmail.com
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              T
                              Tallycom world
                              from Mumbai, Maharashtra
                              May 28, 2018
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                              Mere closing letter dene ke bad bhi paisa cut huaa or bank ki galti hone per bhi refund nhi aaya jo ki 23.60 rs tha. Same day 1062 cut huaa uska koi resoan nhi bataya gya so me aapko complain aage government ko ker rha hu. So aap ya to mera paise return deve ya me aapki complain court me submit kera deta hu or aapka bank se me account close ker deta hu
                              +1 photos
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                                PreethamReddy
                                from Hyderabad, Telangana
                                May 28, 2018
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                                Address: Hyderabad, Andhra Pradesh, 500072

                                Sir,

                                My name is preetham reddy took a loan with worst and filled with criminal bank kotak. I get nearly 30 to 40 calls a day from kotak speaking to in bad language, threatening and mentally harassing me am unable to work in my office. Loan account number spln59659611. Please help me out to file a legal complaint against this bank. I never expected this kind of rowdies are running this kotak bank.
                                +6 photos
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                                  Nupur Rai
                                  from Gurgaon, Haryana
                                  May 28, 2018
                                  Resolved
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                                  Resolved

                                  Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

                                  To whomsoever it may concern,
                                  My credit card was hacked a few days ago. I spoke to one the customer care people and got my card blocked. I even filled up the dispute form and mailed it in. Now, as its been blocked, i told the customer care person, i will not be paying the bill. Why i am still being charged for it and why hasn't any action been taken? Please put the money back and stop asking me to pay the bill.
                                  Jul 2, 2018
                                  Complaint marked as Resolved 
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Jun 01, 2018
                                  Kotak Mahindra Bank Customer Care's response
                                  Hey there! Looks like you’re in a fix. Can we help? Plz write to us via http://bit.ly/19WK9Vg or for immediate assistance you may call once again @ [protected].^Team Kotak
                                  Plz
                                  My account no. [protected] as name tohid Warsi in your bank . My complaint is deduction of Rs.249 without making any transaction.

                                  So please revert me back about this action
                                  Here is my contact number [protected]
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                                    madeash
                                    from Guwahati, Assam
                                    May 27, 2018
                                    Resolved
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                                    Resolved

                                    non compliance with rbi guidelines on minimum balance charges

                                    Address: Mumbai City, Maharashtra, 400051
                                    Website: www.kotak.com

                                    To,

                                    KOTAK MAHINDRA BANK LIMITED
                                    CIN: L65110MH1985PLC038137
                                    27BKC, C - 27, G-Block, Bandra-Kurla Complex, Bandra East, Mumbai - 400051. Tel No.: +[protected], Fax No.: +[protected]. Website: www.kotak.com

                                    I would like to update you all that its been 4 Months now still my issue with Kotak Mahindra Bank Limited is NOT RESOLVED. Bank Charges still have not been reversed for my connected family...
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                                    Anil Rewale
                                    from Mumbai, Maharashtra
                                    May 25, 2018
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                                    Address: Mumbai City, Maharashtra, 400058

                                    As i'm no longer employee of previous employer. The salary will not credit to my account. Request you to please close my account contact me on [protected].
                                    It was previous companies responsibility to deactivate the salary account as i am not associate with them for long time. Even i had requested the same. If i am not associated with them then how can i maintain the balance. So requesting kotak team to close my account.

                                    You can contact e on [protected] or [protected]@gmail.com
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Today call me some person from this number ([protected]) and told me for office job & marketing if it's office job then why I will pay for IRDA Fees? When I did say I am LIC Authorised Agent From 5 years he cut my call
                                    KOTAK is very bad when it comes to sms delivery . OTP is sent only via sms and it takes more time and i have to cancel the transaction everytime . Often i face this problem while doing critical transactions. KOTAK should resolve this issue immediately either by sending the otp by email or improve their sms delivery.
                                    Dear kotak bank team,
                                    Actually I received a call since 11 may 2018.this caller name as aarohi from kotak bank janakpuri branch. She told me surely, my credit card may be made defenatively. But today I checked my status not approved so I want complaint against kotak executive aarohi. For miss commitment.
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