Kotak Mahindra Bank Complaints & Reviews

Yesterday 24/12/17 night around 10.30pm i recharged my mobile. The amount has deducted from my account but the mobile has not been recharged, neither the sms is sent nor any addup of the amount is done. I want the matter to be solved as soon as possible otherwise i will close my account. If the amount is not utilised to our purpose then what is the use of providing online mobile recharge facility to the customer. I want amount to be refunded as early as possible.

I have a kotak 811 account while i tried to fund my account using net banking from sbi bank the payment was successful from sbi while the money did not get credited into my kotak account.
How much time will it take to credit into my account.
The merchant used to make this transaction is citrus payments pvt limited.
Hope this problem will be solved soon.

I had open an account (Kotak 811) some days ago.
A/c no. [protected], crn.[protected]. I akshay kumar account holder in your bank added fund of rs.20000 through my debit card. The money was debited from my other account but didnt credited in my kotak account. Its been 72 hour and running, i still dont know about my money.
Transaction ref. No:[protected]

I am using my kotak 811 account. On 21 dec2017 i have funded my account using my debit card with rs 20000. The amount got debited from my bank account but was not credited to my kotak 811 account. When i call customer care they every time say that we will solve this issue soon. But 3 days have passed and the issue is unresolved and my money got stucked with them.
Please help me i require my money urgently.
Kotak bank is spoiling its name by doing this.
Please dont play with customers money.
Please solve my problem soon and credit my money as soon as possible

Hi,

My father was recently expired on 13/11/2016

We have visited governorpet branch of kotak mahindra bank and given a request for transmission and following up also but they are unable to provide us the transmission procedure

Securities details:
Trading account no:97gj9
Dp id: in300610
Client id: 10575903

Vijayawada governorpet contact person name is kotha venkata sai kumar
Branch manager name is srinivas

In the demat account my father is holding more than 5 lakhs worth shares but they are unable to send us the procedure how to transfer those shares.

Can you please provide us the procedure how to transfer those shares to my demat account trading and the documents required.

Even i have opened the trading and demat account also but i dont know whether it is opend or not.

Please send us the contact person name, mailid and mobile no to whom we need to get in touch for all these procedures.

Regards
Madupalli rajesh
Mobile no: [protected]

My customer id number is[protected]. I transfered 20000rs on 22nd dec from my sbi debit card into this # kotak bank account but money did not got credited. This fraud bank made me wait 2days now. I need to gve payments ahead and i am stuck becz of this cheat trash kotak bank. Return my 20000rs or i will send a legql notice to your fraud bank. This is mental harrasment. My own money i cant get back. I will go to rbi and to mediator also. What u guys think u can rob anyone money lke that. Its my hard earn money. I wont tolerate this nonsense. Update my balance asap and finish this matter. Return my 20000rs u liers

I added 1000 rs in my kotak 811 account and my canara account got debited for 1000 rs but no money got credited in my kotak account on 21/12/17. They said my money will get refunded back to my canara account in 1 or 2 days and now it's day 3 and yet no refund. So, please look into it and refund back my money as soon as possible.
E-mail: [protected]@gmail.com
Contact no.: not adding for privacy issue....

5 weeks passed, kotak mahindra bank has charged me 12900 as i had cancelled product and emi. I asked for the exact details why they have debited 12900 from my credit card account. Still no details sent to my email as promised by their support team. This fraud bank has charged double money for every single purchase i made. Their policies are not clear and they have many hidden charges. They enable emis without even asking permissions. They disable emis on their own without any permission. They charge for this emi conversions around 1000 rupees every time. My proper account balance was normal. Because of these fraud kotak bank business tricks it went to negative balance. They are telling me to pay the whole money as i have been asking them to send me detailed information about 12900 for last 5 weeks. Please share this post and make other realize how fraud cheating this kotak bank is doing in every account.

Sir my name is p s shanmugam i am a business man i from name is lakshmidallmill we are manifacture in toordall orid dall moong dall and others we are kotak custemer in 12 years in our bank we are asking austrila higer education going to m. Arch so we need education loan in kotk branch manger and send the mail in melbone university offers mail in november 9th take the manger asking phone no problem we just 5 days i give him loan still not answer in bank side i am a big coustemer in our bank thats worst bank for kaotak no responce your bank we many more time asking our barnch direct and phone call so we leave our bank accounts

Subject-close of corporate salary a/c[protected] name (Arul srinivasan)

Dear sir,

I am very sorry to inform you that in avoidable circumstance that i have changed my job. Now you are requested that please close my above a/c no. [[protected]] for permanently and arrange a demand draft after deducting your charges in my favour (Arul srinivasan) & send it at my address {s/o srinivasan, no:115, pambar dam, marampatti (Po), uthangarai (Tk), krishnagiri (Dt), pincode:635207)}

Thanks & regards

Arul srinivasan
A/c no [[protected]]

Transfered my money from my sbi into kotak bank using my sbi debit card. 20000rs did not get credited again. This is second tme happened. They hve problem in there server and same issue happening again and again. Big bank lke this cheating and cant repair there server is shocking. I wanted to use my money today but they did not credited it. There phone customer service is pathetic also. No one help. Kindly return my 20000rs and credit in my account or i will send a legal notice to kotak mahindra for cheating. Its been more then 12hrs now i am waiting. Will never use kotak in future.

Dear sir/madam,
I am sumaiya begam.
I have savings account in kotak mahindra bank in hyderabad.
Today (December 22, 2017), i have transfer inr. 990 to my friend with my mobile banking.
He doesn't receive the payment from my account.
But, from my account the payment has been reduced.
Below, i mention the reference number and my account number which i received from the bank after the money transaction.
Reference number :[protected]
I want to know about the transaction payment details.
I am requesting you to please solve my problem.
I am also try to contact the customer care of kotak mahindra bank. But, no one is answering.
Here below, i am mention the customer care numbers which i was used to contact the bank.
[protected] and[protected] no one is response to the call.
If customer has any problem, it will be the bank responsibility to solve the customer problem.
I believe that i will receive any solution from this complain. So, help me.
If you have any query, about the transaction please contact me with my email: [protected]@gmail.com
If i didn't get any response from the bank side.
I will be make very serious issue. Because, i am having so balance reduction problem with this bank.
Otherwise, i will be close this bank account.
Sincerely,
Sumaiya

It's provided very poor banking because kotak mahindra bank are freeze my a/c. (811).
I have to complain about my account blocked and i'm also complain customer care and home branch but they do not have any solution...
That account open online
Account no. Is [protected]
Crn[protected]
Bank employee are saying to we have no idea about 811 a /c.

I was trying to withdrawal some cash from kotak mahindra bank (Shop no. 20, vasant place, sector 6, r. K. Puram, new delhi 110 022) on 15th dec, 2017 by using my pnb debit card. I received instant message the rs. 1900 has been deducted from you account. But i did not received any cash from atm machine, some technical error message was flashing from screen. So i thought that this amount will auto credit to my account. But now it's 22st dec, and there is no amount credited to my account till date. Please help me.

Note: bank statement also attached.

Transaction remarks.: atm wdr[protected] sec6, main mrkt, rk pura\

Dharamvir
[protected]

I've filed original complaint 2 months bank and kotak mahindra closed this as resolved without doing anything at all.

Hello,
My cibil report shows an account from kotak bank with number bf1p027874. When i disputed this since i never had any account/loa /relationship with kotak bank, i got message asking me to check with kotak bank.

Kotakbank - bf1p027874 does not belong to me no change - please get in touch with your credit institutions for the required correction.

Hence i kindly request kotak bank officials to fix this error and remove this entry from my cibil report.

Kasi viswanadh yakkala

My account was put to a freeze state on monday morning with no clear update on the reason. I called the back end team of kotak mahindra bank and they claimed many people are facing this issue however we do not have an update on the correct issue.

I visit the branch and update my signature and aadhar card copy but till date i don't any update from bank and customer care.

I also upload mitc from and pan card to [protected]@kotak.com. I need my money urgent so how i draw a money i have no idea.

Kindly please solve the issue asap.

I applied for personal loan in Kotak. They took document on 30 Nov 2017 and told me that it will done in 4-5 working days, But today it's been more than 20 days and It's not done just because they don't care about their customers. The thing which should not take 2 hours also they took hole week(Verification).They also don't care of any mail communication from customers. I did mail I did calls and many follow up for my loan process but I am feeling really helpless with this personal loan process. I never had a account in Kotak so I don't know about other banking but please be careful while taking loan if at all when you need in less time duration. I am facing problem, for what I applied loan for I didn't get in that time duration also. Still they making me roam for completion of this process

Hi I have used my Citibank debit card on Sunday and made 8 transactions each value of Rs-50000 however only 5 are reflecting, 3 r not reflecting !

Please credit back the money into the account else I ll surely going to escalate it in social media

I have called multiple times to kotak customer care however there is no response on the issue I raised

Complaint number - 1-[protected] which I got from...

Hi, dear sir/madam
Subject:- sending wrong persons letter to my address. Myself narinder singh s/o abhimanu singh. I have premium kcc loan account number[protected] with kotak branch azimgarh, abohar, distict fazilka 152116 punjab. I am getting letter of kalawanti devi’s loan letter’s to my address since last 2 years and we have conplained to bank officials but issue have not been solved. Full details of kalawanti devi is crn no. 36521336 account no.[protected].

Please resolve my issue because it is breaching some ones bank details and it is harassing me by send loan defaulters notice.

Hi, yesterday i. E 20th dec 2017 someone from this number ([protected]) called my father, lied to him that he is working with me and took my phone number and today i got a call from this number ([protected]) harassing me asking me to share my friend's number.
I am nowhere related to your bank and no one gave my number or name as a reference. Both these numbers are registered to your firm.
Try to find the culprit asap and at the same time i will be making a police complaint against your bank