Kotak Mahindra Bank Complaints & Reviews

Hi I have used my Citibank debit card on Sunday and made 8 transactions each value of Rs-50000 however only 5 are reflecting, 3 r not reflecting !

Please credit back the money into the account else I ll surely going to escalate it in social media

I have called multiple times to kotak customer care however there is no response on the issue I raised

Complaint number - 1-[protected] which I got from...

Hi, dear sir/madam
Subject:- sending wrong persons letter to my address. Myself narinder singh s/o abhimanu singh. I have premium kcc loan account number[protected] with kotak branch azimgarh, abohar, distict fazilka 152116 punjab. I am getting letter of kalawanti devi’s loan letter’s to my address since last 2 years and we have conplained to bank officials but issue have not been solved. Full details of kalawanti devi is crn no. 36521336 account no.[protected].

Please resolve my issue because it is breaching some ones bank details and it is harassing me by send loan defaulters notice.

Hi, yesterday i. E 20th dec 2017 someone from this number ([protected]) called my father, lied to him that he is working with me and took my phone number and today i got a call from this number ([protected]) harassing me asking me to share my friend's number.
I am nowhere related to your bank and no one gave my number or name as a reference. Both these numbers are registered to your firm.
Try to find the culprit asap and at the same time i will be making a police complaint against your bank

Dear sir/madam,
We are not able to contact kotak bank of midlleton street, sikkim house, kolkata since 20.12.17., its regarding bank guarantees issue., but no response from the numbers we could trace., no proper phone nos./fax nos/or mail ids are provided at the site.,
Few nos we tried contacting [protected], 22834577, 578, 22806668, 6399.,

My account had been debited for rupees 1200 & 1100 for two unsuccessful atm transactions on 17-dec-2017. I had register a complaints for atm cash w/d dispute with sr. Number sr#1-[protected]. After 48 hours money had been credited back to my account. But on 20-dec-2017 same amount again debited from account. When i contacted to customer care they said that bank claims transaction was successful. How it can be successful transaction? Since i did't got cash from atm. This is clearly fraud by kotak mahindra bank. Money is not safe in this bank

One of family member had taken a personal loan from kotak bank in year 2007 of amount 35000/- this information given by the recovery agent, i also cross verify this information with my relative and this information is true.
As i requested recovery agent to show me the document regarding my enrolment in this loan process
And i also ask him that i am a guarantor for this loan.
Recovery agent says no, there is not your name mention in any document. So i requested him not to call me for the same i am not able to help for the same
But from last week they started calling me and talking using abusive language and treat me like i am the loan holder.
Recovery agent forces me to call my family member and told to pay the loan amount. If i said no to them, they continually call me and start harassing.
I have continuously requested them that i am not responsible for your loan recovery that is not my job but they are not listening any single word. If i disconnect the phone or not answer their call they start calling on my office phone and speak roundly with the office staff, and threatens me if i am not receiving their call they will call on office landline continuously and make trouble for me.
Please guide me to get out of this problem

Today i tried to deposit amount to my kotak account and i done through my dena bank debit card and my dena bank is debited 1000 and 1000 as i made 2 transaction but both transaction showed "net connection refused" then my dena bank account is debited by 1000 and 1000
But there is not any credited amount to my kotak account
Kindly do the credit or refund my amount as soon as possible

I have applied for a current account from kotak mahindra bank, sadar bazar, new delhi. The concerned sales exe representative (Abhishek)- ph # [protected], asked for extensive support documents. For last one month, i have not received even my account no from kotak mahindra. Also my account is debited with 30 k on 13th of dec.

The dsl representative has been misleading us on the same for last 2 week. He is not willing to give contact number of the concerned person.

Hi,

While taking the credit card they told to me its life time free card after receiving the card they charged 600 inr, and i called kotak customer care they told to me it charge card and we raise a compliant against and any way you have to pay amount and i have kotak account also it really cheating the customers. Please take action against this.

Hi, i want to file a complain against the harresment done to me by kotak mahindra bank. They are calling me and asking about someone mr. Anupam whom i have lost contact 4-5 yrs ago. They asking me about some credit card settlement which is not related to me and i am also not liable to this issue. They continuously asking me and called my office landline and uses foul languages to other staff.
They called continuously and misbehaving with other office staff. It is really a shameful activity by some reputed bank. They are really harassing me. I requested you to take some necessary action against this activity.

Bank : kotak mahindra
Person called : ms kavita (Told by him)

Landline no.[protected]

I was informed about a account opening offer in kotak mahendra bank, vijayanagar. There staff offered told me its a zero balance account and include a dmate account as well, i was asked to pay a sum of thirteen thousand (13000), which will be deposited in my new account, and can be later withdrawn, from later on the account will be zero balance. Dispite my written complaint to the branch manager no action has bean taken.

Reserve bank of india [rbi] — account put to freeze state without intimation

1 review
De debanjan lahiri on dec 20, 2017 mark as resolved

Incident date: 18.12.2017
Kotak mahindra bank
Hi sir/madam,

My account was put to a freeze state on monday morning with no clear update on the reason. I called the back end team of kotak mahindra bank and they claimed many people are facing this issue however we do not have an update on the correct issue. I was travelling with my family when this incident happened. I stopped at the branch to assist where i met mr md salman who told me its a signature issue as the associate who opened the form did apprise me that the signature needs to happen inside the box. So he made me sign another document and claimed he would need to send another signed document to my home branch. I asked him to send then and there he says we need to courier it.
Next day i reached to understand the status where i learnt that mr md salman at kalkaji branch new delhi didn't even send it. So again i had to request him to send it. Where he claims he has sent it.
I was also advised to send it to [protected]@kotak.com which was sent o 18th with no update.
Now i have a frozen account with no update as what is happening and stranded at new delhi with wife and 2 kinds below 3 years in this scorching cold with no signs o[censored]pdate.

Fraud services from kotak mahindra bank are unreliable. They rob and cheat people in the name of interest on every simple transactions they do in the credit card account. They are continually crediting and debiting amount from my credit card so that they can add more interest as a hidden charges in my account. So far, they have anonymously cheated my by debiting 12900 from my account. I manually calculated all the bills. But, this 12900 does not fit anywhere in my purchases. I repeatedly complain about the issue. Their not responding with exact details regarding 12900 deduction. They are keep calling me to inform that 12900 is debited from account which i already know. This fraud bank is not willing to explain why they have debited 12900 from my credit card account. Close your credit card accounts from kotak. They are not providing any 6% annual interest to my account. Instead, they keep charging me anonymously and taking more than 50% of my amount. I have been paying full amount every month 5000+ and they are keep adding negative balance to my account. Their softwares and websites does not show immediate changes when i make payments. But. They deduct immediately every single time. This fraud bank should be closed and help people by sharing this information to all your friends and family.

I tried to self fund 1000rs to my kotak 811 acc through my bank of india debit card on 19th dec 2017, my 1000 rs has been deducted bt is not reflecting in my kotak account, payment merchant is citrus and some error popped at the end if my transaction, plz look to this matter earliest.. Regards
Acc name waseen hassan
Acc no [protected]
Ifsc kkbk0004622

The request for closure of my saving account has been submitted at below branch on 17th may 2017.
Shastri nagar, lokhandwala complex, andheri west, mumbai-400053.
Earlier branch is not ready to close the bank account & raising one issue or the other & only after complaint to rbi, am managed to get this account closed.
There after i was struggling to get my account closing cheque despite multiple complaints, visits to the branch.
But the harrowing experience i have to face today has raised question on kotak banking ethics & way of functioning.
After raising multiple complaints & follow-ups last week i got a call from the branch to collect the cheque from the branch so i visited today.
I have been made to wait for more than an hour though they are hardly any customers in the queue since operation manager mr vaiabhav was entertaining the personal calls over his mobile.
After an hour i tried interrupting him since was getting late for my office but was shocked to hear abuses from him.
I have been told cheque will not be handled over & i can raise complaint to rbi to whom i earlier raised complaint for closing the account.
I understand the game plan of mr vaibhav was to call me at the branch & abuse me since he was not happy over my raising the complaint to rbi.

I transfer 20000rs from my sbi account to kotak 811 account but money got deducted from my sbi account and did not credited in kotak account, kindly check the issue, my crn numb[protected], account holder name raman arora. What is 24/7 customer service number. There is none i found. This is scary if money will get deduct like this and not get instant credited then why to use kotak bank. Kindly solve this issue, everyone money is hard earn not grow on trees. Dont try to do these kind of things. How i will get sleep now, 20000rs not a small amount. Kindly solve it asap. I need to clear my checks by tmmrw and money did not credited in my account.

Hi i had over due of 35000 and i was making my mind imum payment but due tto some issues missed payment for 40 days and my card was blocked and asked me to make the whole payment but even after making the payment they have changed their statment and now they are saying it is not possible to remove the collection block im sure kotak has cheated me on this issue my crn no is[protected]. I recently called up cuatomercare and asked them why havent i got any msg for my full payment and now. They are saying that pre emi closure is required then only they can send it for collection block removal. Worst service i have ever seen. Will update what happens very soon

I have been getting calls on my landline/mobile over an issue that has nothing to do with me. Agents name - prerna (Mobile: [protected]) is using abusive language, threatening to get me fired from my job. This is all after telling her that this case is against my father and i have nothing to do with it. After speaking with my father (Twice today) and me (Thrice today), she is constantly harassing me.
Number of call: atleast 30 in 3 hours today.

Exceptionally bad service from kotak - i recommend no-one to take any card/loan from them for their piece of mind.

I have a visa credit card, there was a transaction from my credit card of rs.718.59 on nov-18 2017, for amazon prime membership and rs 705.93 on 17-dec 2017.
The thing is, we already have the amazon prime membership.
And, this was the second time happening in the name of amazon prime membership. I think u guys have to respond to this and take an action, don't know this is even happening.

Hello
I'm sumesh k roy
I’ve a grievance here for you to solve it asap.

While funding my 811 account today i encountered an error saying “please try again later”during payment gateway. I’ve funded (Self funding) my 811 with 1000₹ today night, but my 811 account is not yet credited till today. Also my hdfc account got debited with 1000₹.
Please refund my money as soon as possible.
My kotak 811 account
My account:[protected]
My crn :[protected]
Ifsc : kkbk0000351

Payment reference no.[protected]

Pos 607802xxxxxx2316 citrus pay etail pos debit

Debit card
607802xxxxxx2316.
Please refund my money as soon as possible.