Kotak Mahindra Bank Complaints & Reviews

Hi, i want to file a complain against the harresment done to me by kotak mahindra bank. They are calling me and asking about someone mr. Anupam whom i have lost contact 4-5 yrs ago. They asking me about some credit card settlement which is not related to me and i am also not liable to this issue. They continuously asking me and called my office landline and uses foul languages to other staff.
They called continuously and misbehaving with other office staff. It is really a shameful activity by some reputed bank. They are really harassing me. I requested you to take some necessary action against this activity.

Bank : kotak mahindra
Person called : ms kavita (Told by him)

Landline no.[protected]

I was informed about a account opening offer in kotak mahendra bank, vijayanagar. There staff offered told me its a zero balance account and include a dmate account as well, i was asked to pay a sum of thirteen thousand (13000), which will be deposited in my new account, and can be later withdrawn, from later on the account will be zero balance. Dispite my written complaint to the branch manager no action has bean taken.

Reserve bank of india [rbi] — account put to freeze state without intimation

1 review
De debanjan lahiri on dec 20, 2017 mark as resolved

Incident date: 18.12.2017
Kotak mahindra bank
Hi sir/madam,

My account was put to a freeze state on monday morning with no clear update on the reason. I called the back end team of kotak mahindra bank and they claimed many people are facing this issue however we do not have an update on the correct issue. I was travelling with my family when this incident happened. I stopped at the branch to assist where i met mr md salman who told me its a signature issue as the associate who opened the form did apprise me that the signature needs to happen inside the box. So he made me sign another document and claimed he would need to send another signed document to my home branch. I asked him to send then and there he says we need to courier it.
Next day i reached to understand the status where i learnt that mr md salman at kalkaji branch new delhi didn't even send it. So again i had to request him to send it. Where he claims he has sent it.
I was also advised to send it to [protected]@kotak.com which was sent o 18th with no update.
Now i have a frozen account with no update as what is happening and stranded at new delhi with wife and 2 kinds below 3 years in this scorching cold with no signs o[censored]pdate.

Fraud services from kotak mahindra bank are unreliable. They rob and cheat people in the name of interest on every simple transactions they do in the credit card account. They are continually crediting and debiting amount from my credit card so that they can add more interest as a hidden charges in my account. So far, they have anonymously cheated my by debiting 12900 from my account. I manually calculated all the bills. But, this 12900 does not fit anywhere in my purchases. I repeatedly complain about the issue. Their not responding with exact details regarding 12900 deduction. They are keep calling me to inform that 12900 is debited from account which i already know. This fraud bank is not willing to explain why they have debited 12900 from my credit card account. Close your credit card accounts from kotak. They are not providing any 6% annual interest to my account. Instead, they keep charging me anonymously and taking more than 50% of my amount. I have been paying full amount every month 5000+ and they are keep adding negative balance to my account. Their softwares and websites does not show immediate changes when i make payments. But. They deduct immediately every single time. This fraud bank should be closed and help people by sharing this information to all your friends and family.

I tried to self fund 1000rs to my kotak 811 acc through my bank of india debit card on 19th dec 2017, my 1000 rs has been deducted bt is not reflecting in my kotak account, payment merchant is citrus and some error popped at the end if my transaction, plz look to this matter earliest.. Regards
Acc name waseen hassan
Acc no [protected]
Ifsc kkbk0004622

The request for closure of my saving account has been submitted at below branch on 17th may 2017.
Shastri nagar, lokhandwala complex, andheri west, mumbai-400053.
Earlier branch is not ready to close the bank account & raising one issue or the other & only after complaint to rbi, am managed to get this account closed.
There after i was struggling to get my account closing cheque despite multiple complaints, visits to the branch.
But the harrowing experience i have to face today has raised question on kotak banking ethics & way of functioning.
After raising multiple complaints & follow-ups last week i got a call from the branch to collect the cheque from the branch so i visited today.
I have been made to wait for more than an hour though they are hardly any customers in the queue since operation manager mr vaiabhav was entertaining the personal calls over his mobile.
After an hour i tried interrupting him since was getting late for my office but was shocked to hear abuses from him.
I have been told cheque will not be handled over & i can raise complaint to rbi to whom i earlier raised complaint for closing the account.
I understand the game plan of mr vaibhav was to call me at the branch & abuse me since he was not happy over my raising the complaint to rbi.

I transfer 20000rs from my sbi account to kotak 811 account but money got deducted from my sbi account and did not credited in kotak account, kindly check the issue, my crn numb[protected], account holder name raman arora. What is 24/7 customer service number. There is none i found. This is scary if money will get deduct like this and not get instant credited then why to use kotak bank. Kindly solve this issue, everyone money is hard earn not grow on trees. Dont try to do these kind of things. How i will get sleep now, 20000rs not a small amount. Kindly solve it asap. I need to clear my checks by tmmrw and money did not credited in my account.

Hi i had over due of 35000 and i was making my mind imum payment but due tto some issues missed payment for 40 days and my card was blocked and asked me to make the whole payment but even after making the payment they have changed their statment and now they are saying it is not possible to remove the collection block im sure kotak has cheated me on this issue my crn no is[protected]. I recently called up cuatomercare and asked them why havent i got any msg for my full payment and now. They are saying that pre emi closure is required then only they can send it for collection block removal. Worst service i have ever seen. Will update what happens very soon

I have been getting calls on my landline/mobile over an issue that has nothing to do with me. Agents name - prerna (Mobile: [protected]) is using abusive language, threatening to get me fired from my job. This is all after telling her that this case is against my father and i have nothing to do with it. After speaking with my father (Twice today) and me (Thrice today), she is constantly harassing me.
Number of call: atleast 30 in 3 hours today.

Exceptionally bad service from kotak - i recommend no-one to take any card/loan from them for their piece of mind.

I have a visa credit card, there was a transaction from my credit card of rs.718.59 on nov-18 2017, for amazon prime membership and rs 705.93 on 17-dec 2017.
The thing is, we already have the amazon prime membership.
And, this was the second time happening in the name of amazon prime membership. I think u guys have to respond to this and take an action, don't know this is even happening.

Hello
I'm sumesh k roy
I’ve a grievance here for you to solve it asap.

While funding my 811 account today i encountered an error saying “please try again later”during payment gateway. I’ve funded (Self funding) my 811 with 1000₹ today night, but my 811 account is not yet credited till today. Also my hdfc account got debited with 1000₹.
Please refund my money as soon as possible.
My kotak 811 account
My account:[protected]
My crn :[protected]
Ifsc : kkbk0000351

Payment reference no.[protected]

Pos 607802xxxxxx2316 citrus pay etail pos debit

Debit card
607802xxxxxx2316.
Please refund my money as soon as possible.

I get call form [protected] anil from kotak mahindra bank. He is asking 100 rs demand for interview. I paid 100rs amount to paytm. And take a telephone interview then selected job for bank operation but he is demand money for bond rs 950. I also paid 950rs. I call to anil but not respond. Paytm~[protected], whatsap no~[protected]
Paytm~[protected], whatsap no~[protected]

It has been one month. Cheating kotak mahindra bank has stolen 12900 from my account and added negative balance in my credit card account. I have complained them several times. They are not ever considering. There is no explanation about 12900 debit from my account. So, i'm here to post 12900 complaints until they solve my issue. It has been one month. Cheating kotak mahindra bank has stolen 12900 from my account and added negative balance in my credit card account. I have complained them several times.

Dear all,

This bank is such fraud service provided
My kotak's savings bank account service activated without any intimation or my approval amt of 2, 049/- deducted form my account

Here i also complaints at kalawad road branch but does not get satisfied answer, even i also complaints on mail - service. [protected]@kotak.com
But not responded, this mail has no longer to use

How this charges like this is very ridiculous and looting a customer

Hi all,

From my savings account inr 1000 has been deducted towards ksec without any intimation & customer care service is also doesnt work efficiently to address our queries. Amount deduction was not at all intimated to me during the opening of account.

I need a quick resolution & should get to know why the amount has been deducted. Its really very disappointing service from kotak.

Dear Kotak Team,

I have opened a saving account 811 on Nov 26, 2017 having CRN NO. 2427XXX52.
I am presently a article & already have a saving account with other bank.
I do not require any digital account right now.
I have try to contract your customer care for closue of account but unable to do so.
I have also forget my net banking password for request u for closue of account.
Your service are highly appreciable and executive are also nice

Kindly close my account.

Sikander Kumar
Email id-sikandar.[protected]@gmail.com

I have initaited transction to my kotak bank account from sbi debit card and the account was debited from mh account but not credited to my kotak account. So help me out. I don't know. How this has happend even i had strong internet connection. So please resolve it. I am in deep trouble.
Name:chandan kumar roy
Transaction id:[protected]

I wrongly transferred 25k into rzrpkoin11bhu8q insted of rzrpkoin11bhu8q8.. The transaction reference no :[protected].
Its imps icici bank transaction. Already raised complaint to icici bank. They have forwarded to kotak mahindra bank. Please help me to reverse money. Its an emergency situation please help. Also tell how much time it will take for reverse the amount

I was asking for each and every single rupees that was included in 12900 rupees issue. Kotak bank never gave clear information about it. They think i'm stupid and don't know how to download credit card statements from my account. When i asked them to explain what 12900 includes. They gave previous credit card bills and telling me to look in to that. The credit card bill shows 12900 is debited from account. It never explained what are the things it includes. Still waiting for complete explanation after 3 weeks. This is my 6th review in consumer complaint.

My husband opened an account with kotak bank thippasandra branch. The person who opened it told that there was something called family savings account which is a zero balance account. So i opened an account which should have been a 0 balance account. The person who opened an account forgot to update the promo code. Because of this amount of rupees 531 and 413 in the month of july. We went to bank and they reversed rupees 350 and 450. So the difference amount of rupees 144 wasn't reversed saying that it is gst. Then we said ok and we raised our complaint to update the promo code again in july. Then there wasn't any update about it till november.in november i was again charged rupees 413 and 413. So we went to bank and they reversed rupees 350 and 350. Again the difference amount 126 is gst. So this time i raised my concern and asked the branch to reverse the 126 also. Because one time i can pay for other person's mistake. This is the second time i'm charged hence i'm ready to pay 126 for another person's negligence. I'm asking the branch to pay me 126 as it is there employees mistake. But the executives speak as if they are doing some favor for me. And no one from the branch apologized for this mistake