Kotak Mahindra Bank Complaints & Reviews

To
The kotak bank
Branch manager
Pokhran branch
Thane

Sub: request to refund unwanted aqb charges deducted by the bank.

Ref: a/c no - [protected]

Dear sir/ madam,

With the reference to my saving account no mentioned above myself mustafa juzer darukhanawala informing you that your branch has deducted unwanted aqb charges of rs.885.00 from my account so i am requesting you to credit my account which has been deducted by your side.

Further in previous month also your branch had deducted amount of rs.1600 and refunded only rs.1400, so why are you deducting the aqb charges every time as my saving account is of zero balance amount.

Further informing & requesting you last time that please credit my full amount which has been deducted from your side or else i will close my account and make complain against your branch in your zonal office and in ombudsman department.

Your cooperation will be highly appreciated in this matter.

Thanking you
Warm regards
Mustafa darukhanawala.

Through the customer service of kotak we got the number of subhash nagar branch employee mahesh for opening up of new 0balance account.
The odacity of mahesh he abused was unprofessional and rude, and refused to speak to us when we spoke about 0 balance said he would only deal with people who have money to keep in banks.
We have recorded conversation of this incident.
I work for world 's biggest credit card company and we are a bank holding company too, i have never seen nor experienced such behavior of an employee. Even after warning him thati wil email the ceo his language got worse.
I want to complaint against this person, if i don't get an apology from him verbally i will go to social media and make sure kotak mahindra which is diligently marketing one side on 0balance accounts and higher rate of interest this is how their employees are treating consumers.

Dear team,

We transfer the money rs. 5000/- at dtd 18/10/2017 from kotak mobile aap. To account no. Oo4o[protected]Cosmos bank).
Beneficiary not received payment.

Kindly request to you please resolve this issue on urgent bassis.

Money transfer reference no.[protected]

Name - ashok wahul
Mob. [protected]

Hi,

I am kotak mahindra salary account holder from last 2 years but i m not happy with your service.
I have lost my debit card 6 months ago, i have requested many times for new debit card through customer care and through walk in at home branch but i did not any proper guidance for same.
I requested them to deliver debit card at nearest kotak branch (Ram wadi, nagar road) but they told mi its not possible and it's against bank rule.
Many times i have visited my kotak home branch (Aundh, pune) but they are not ready to handover my debit card as they told me, card will deliver on my official address which is comer zone it park, yerwada but same is relocated to giga space it park, viman nagar. Every time they delivered my debit card on old address so i told them to handover card to me (Customer) only but they are not ready. I have requested for correspondence address change but same was not done. From last 8 months i am suffering with this pathetic service.
I hope i'll get proper solution of this problem. If this issue will not resolve within 8 days then i am going to close this account as your service is very bad and hopeless.

Regards,
[censored]al durgude.
Cont no. [protected]
Mail id - [censored][protected]@gmail.com

Dear sir,

I am the customer of kotak mahindra bank,
My account name sayed mohammed haider zaidi
And my credit card post the blue dart courier services and the courier dispatch 27.10.17 to excepted date 28.10.17 to late this process and i conform this courier today than answer my courier return

Regard's
Sayed moh, haider zaidi
[protected]

Hi, on 2nd nov 17 i have transferred 5000 rs using kotak upi service. Same has deducted from my account but beneficiary has not received money. I was wait for one day but amount has not credited to my account. So yesterday raised complaint to customer care but they told me to wait for next day... Still i have not received refund.

Same issue happen 3rd time. Every time i need to wait for 2-3 day for refund.

This...

Hi, i used my credit card at filing station on june 23rd 2017 ant bheemaredy & sons petrol bunk for fuel my credit card ending with [protected] debited amount of rs..700 but it receipt was not generate in their swipe machine hence they collected cash from me even my above mentioned card also debited money till not refunded
Disputing mony i raised query many times not solved if it not solved by this week i will go for consumer court

Maine kotak mai zero balance accout khola by kotak mahindra 811 app. Mera address verification k liye ek agent aaya jisse maine apne husband ka bhi account open karwaya usne thumb verification pan card aur aadharcard k through ac open kiya jb Maine uska Diya CRN No. Aur jo maine app k through entry ki to ek naya CRN mila, Jo agent ne Diya uske me 500/- ka transaction kar chuki hu jo ki exist hi nai karta, ek hi id par do account kaise open kar skte hai aur who nai same bank mai...ab naa to koi meri baat sun raha hai naa hi customer care koi help karte hai please help me my name Deepika Tomer and my contact no is [protected] pls resolve the issue

Hi.. I'm hitesh more.
Mobile no. [protected]
Today i was swipe card and wait for money but i had not received money.
After that i swipe again but i had not received money again but i have received 2 time massage of money deduction from account
But both of time i have not received any cash..
Sereaosly. This is too much
I want my cash back as soon as possible
I. Also called on that customer care number but number is not working
Please tell me how can i get back my cash
My mail id [protected]@gmail.com
Please revert me back
Any information i[censored] want regarding account details please call me

Respected sir,
I, p. S. Gurjar hereby giving you complaint that one person named mr. Amit from delhi has called me from delhi and one more person has called me on 7/10/2017 and asked us to pay rs. 8500/ to your trust for settlement of arrears with abn amro, (Which i have not used at all) i paid the amount but till today no closure letter and cibil clearence has recived pl do something card no [protected]

My account balance shows amount deducted rs 531 for non maintenance on aug17 and again rs 531 for non maintenance on sep2017

What kind of a bank is kotak mahindra, that they charge deductions wrongfully??? That too without any prior intimation

Is this not some kind of a scam going on???
Please refund my hard earned money back immediately or else i will have to close my account and say good bye to kotak forever.

Hi,

My name is aashish arora.
My dad "inder arora" took loan in 2008 and the loan got settled in "2012" from citifinancial.

In 2014 citifinancial acquired by kotak bank.

After 5 years of settlement my dad getting calls to pay the loan but he already paid it.

I dont know what happened to kotak bank... To make me embarrass kotak mahindra bank calling my facebook friends and telling a story and asking some of my facebook friends that "inder arora" father of "aashish arora" is a friend with you?

If they say yes... They tell them... That aashish arora phone number is not connecting and they gave your number for alternative number during taking loan.

First of all i didnt take the loan... My dad did... Second how can them harass me by calling facebook friends and telling them that my dad didnt pay the loan.

My literally so embarrased right now friends from facebook calling me that how can i give their number.

I mean what kind of way it is to get the money... Am really in depression that what would be people thinking of me that i am some kind of scam?

I didnt do anything i dont even knew about the loan back then i was even 17 that time and the thing is its not about money how can they call my friend and tell a lie.

May be i need to delete my facebook account or what... I dont want these guys to bother my facebook friends unnecessarily... Please let me know what should i do?

If they are doing with me they would doing with other person also. This should be stop

My friends were getting call by this number - [protected]

You can contact me on - [protected]
Please check this if i need to fir also i will do that

Thanks

I am sumaiya. I am using kotak mahindra bank as the salary account bank.
Yesterday, i got salary on morning after that, evening when i am checking my account it is showing like 250 rupees reduction without any transaction details.
It is not only happened with me my colleague also face the problem on last month. My colleague got 1300 rupees reduction without valuable reason. We raise complain in the last month also but we did not got any reply from the bank side.
On my transaction details is not showing the clear details about the balance reduction.
My ac. No : [protected]
It showed like reason of balance reduction closing balance 250.
I want the clear reason and reduction.
Otherwise, i am going to close the kotak mahindra bank account.
Not only me, my colleague and other members also going to close the salary account.
If we would not get refund, we will going to raise complain with our company manager to change/replays with the salary account kotak mahindra bank with any other bank.

I have been trying to connect customer care from last 5 days but in no vain as your system keeps on asking to press xxx numbers but still unable to connect customer care in spite of being charged on every call and that too for very long period which is very frustrating. I wanted to resolve the issue of being charged for non maintenance of a/c. I dont know how to go for it as i m always unable to connect your so called customer service centre.

My account has been deducted for Rs.885. for annual fee on debit card.
While taking the account I got an update from your executive that there wont be any charges were present on the bank account and debit cards.
I don't know why you are trying to deduct now.
If this goes on and I wont get any reimbursement for the money which was deducted, I will cancel my kotak bank account.
Can you update and provide me the...

Dear sir,

This is to inform you that during october, 2017. A total amount of 41899.00 was shifted
To upi/vpa account by [protected], ram sharma, from cp, new delhi branch duly approved
By me.

Now, i would like to transfer all amount from upi/vpa to my original account [protected]
In the name of krishna kumar singh.

The amount were transferred to vpa as on following dates:

[protected].00

[protected].00

[protected].00

_
41899.00

I have no use o[censored]pi/vpa (Means petty expenses) on this account. So, please be
Transferred to my account no [protected] and oblige.

Thanking you,

Yours sincerely;

Krishna kumar singh
A/c no [protected]

Phone no [protected]

Ref no 98404983

I have opened account of 811 which is zero balance account and one of rep came and verified aadhar and all then started. I have 1000 rs. I requested for cheque but not debit card but they deducted money for debit card also. Now they started deducting low balance as balance is zero as of now. They are cheating customers. Advertising zero balance account is giving fake info.

17 oct. Ko sham me mere 3500 kat liye gaye koi wajha ke bina mujhe mera paisa chahiye warna mera account band kar do itana ganda bank hai jo bina information ke kat liya aap ke costumer care wale bat karane ko razi nhi to bataiye ab ham kya kar jaldi batiye ga paisa milega ya nhi yadi nhi to jaldi bank band kar dena kaun rakhna chahega or itane paise nhi hai na mere pas jo bar bar katwaunga ok

Please note, on 1st november, i tried to transfer 600rs to another acc using kotak mahindra bank mobile application but transfer has failed, after that i tried again but same issue i found, main problem is my money has been deducted from my acc, i tried to call customer care but call not connected. I already waiting since last 30 hrs but my money not get refund, so please let me know as soon as possible.

My imps ref no is[protected]

Dear all,

My personal loan no is 59657009. I have paid all the emi's and no any over dues but still continue banks is sending legal notice again gain to my home town..

Why they are sending the legal notice.???.. I am unable to understand..

This is very bed my family member are worried about this.. I am not staying
With them...

Still now 04 letter got...

One letter received from p. Ganesan (Arbitrator) from chennai for attain in the court

Second letter received from kmbl... 11 oct 17
Ref no... Not mention..

When ever they want they hold the fund from my sb a/c
Last month they have hold 06 times.. Without any mails or call..

I have never seen this type of service from any banks..

I am felling very bed for this and planning to closed all family member account (22 sb a/c and 04 current a/c)..

Regards,
Customer
[protected]