Kotak Mahindra Bank Complaints & Reviews

I have been facing a lot of issue with kotak since last 4 months. Every time they have been doing some issues to the loan process, approval, disbursal, unauthorised emi withdrawal for the un-disbursed loan. I would like to know how to sort out this matter. Still my money is pending. It affects my credit score and they didn't return the amount which was withdrawn from my bank account. The only response i receive is it will get credited today, but it never happens. Even after sending multiple emails, most of the time i have never received a proper response from their side. No proper team co-ordination in the loan division. No email/phone/sms intimation. They gave me so much of stress as i am unable to pay off my other monthly commitments. Kindly help.

I had opened a 811 account through mobile app later got it converted into edge account in a branch visit.
But when i reopened the app a fresh new 811 account got regeneted on its own.
So their were 2 accounts, 1 was unwanted.
I went to the branch but they denied closing the account. And said me to wait 6 months for automatic freeze.

Rahil mehta
[protected]

Dear sir,
My name is piyushkumar khimjibhai moradiya. My employee id no is 81784. I have resigned from kotak mahindra bank. And my resignation last date was 12/07/2017. My due payment was rs 2607. I have send cheque of rs 2607 in kotak mahindra bank ltd below address.

Exit helpdesk
Kotak mahindra bank limited
Kotak infiniti, 2nd floor, building no. 21,
Infinity park, off western express highway,...

Hello,
I am kumar guarav singh, having account no [protected] in kotak mahindra bank.
In april and may, 1380rs were deducted from my account unnecessarily. I talked to your customer care and they said, it will be refunded in september but now october is going to end but i have not received my money. I visited your sec 18, noida branch few days before, your executive told me to contact customer care as it will take more than month from bank process. She did not do anything. I tried many times but not able to contact your customer care executive now and it costs me every time to listen unwanted scheme.

Can you let me know how much time it will be needed to return the money?

Seriously, frustrating service provided by kotak mahindra bank.

Hoping for positive and quick response.

Dear sir/ma'am,

This is highly irresponsible behavior and treatment to the new customer who is willing to open a saving account in your kotak mahinder bank, mg road indore branch.

Mr amarendra singh with mobile number +91-[protected] promised me that my account will be opened within 24 hours. I visited your bank i think on 8-9 oct 2017 and mr amarendra singh opened my account with a balance of rs. 10000 (Which i though can be opened with zero balance but he said that zero account balance saving account can only be opened through paytm which i did not understand and i agreed to open a saving account at rs 10000 balance.)

My account details are :

Crn numner :[protected]

A/c number : [protected]

Name : utkarsh tiwari

Mobile no. : +91-[protected]

Email id : [protected]@gmail.com

As mr. Amarendra singh asked me transfer the amount the rs. 10000 through this link :
Dear utkarsh tiwari, go to http://t.payu.in/oqL18J to deposit money and complete the account opening process.

I immediately transferred the amount through my idbi bank.

I called mr amarendra singh but the visiting card he gave me had a number of someone else who was sitting in bhopal branch and he refused to help. I called mg raod indore branch but no one received and then i called your toll free number on 17th oct 2017 but i have not not received any response yet. Finally i got connected to your mg road indore branch and now i have to take all the efforts and write you the mail for the my saving account.

Please update me asap else revert my money.

Please find the attached scan copy provided to me.
Please find the attached transaction receipt
Please find the attached recent call with mr amarendra ji.

Best regards,

Thanking you,

Utkarsh tiwari

Mobile no : +91-[protected]

I was using a kotak urbane credit card, which i request to deactivate on april 2015 before i was travelling abroad. Recently i was back and came to know that this was not done. Recently i came to know that some penalty is put on the card and i am getting the payment statement of 1800. From past one month i have been trying to contact you customer care to sort this issue. But no one has responded till now.

I have opened savings a/c in kotak date-14th aug-17. But yet i have not received debit card and net banking pin. Only i get cheque book. I had enquired in branch but there is showing card status close. How can they close debit card without any call. I didn't get any call from bank. Also i applied to dmat trading a. C. And i get all documents and kit of regarding trading account on the same registerd adderess but not received debit card on same. Address. So request to you please confirm me when will get my card. Its urgent...

Dear si r,
I just opened shop at patel marg in jaipur and open bank account in your bank branch of mansarowar at jaipur.in the starting i met mr abhishek who is working account open department and he assured me that after open account in bank, bank will give swipe machine in 5 days after account open and also told me that after account open your bank branch team member will come to my shop and help me how to use net banking.

But after almost 20 days spend neither i got swipe machine and nor any banking officer help me in use net banking.. I really disappointed after seeing bank service which is worst today scenario where other banks are working like any thing.

I have salary account in icici bank and prevallge customer of the bank and service which i got in this bank from last 15 years is great.

I am hoping same service in this bank but very sorry to say you fail to give same service and i do agree that i made big mistake to open my firm accounts in your bank.

Shoe bank
Jaipur
Crn[protected]

Sir
Recently i have submitted all the required documents to the personnels who came from your bank for opening our salary account. But my account is not activated yet. I have been given the cheque book and debit card by your bank. But i have not recieved any activation message yet. My name is avdesh sharma
I have been given account no.[protected]
Crn. No.[protected]
Please send me my account activation details on this contact no [protected]. I have submitted all the neccesary documents to the employeee of your bank who came to our company for account opening

Please take corrective action regarding this issue. I am attaching the pic for your consideration.

Deduction in my account

Dear sir,

This is the complaint about the too much deduction of money made to me by kotak mahindra bank regarding amb non maintenance charges. After having 3700 rs in my account, i was getting the messages of amb non maintenance charges and there was the deduction of 1200 rs. From my account. As for non maintenance charges this much amount is not legal to deduct so i want the reversal of the money immediately as i am facing shortage of money.

Regards

Name - nidhi tiwari
Mobile no-[protected]
Account no.- [protected]
Ref no.[protected]
Branch. - okhla industrial area phase-2
New delhi 110020

Dear kotak team
I have my salary account in your bank and in my mobile app its shows that i am eligible for 270000 loan so if i proceed for 170000 loan for 3 year its shows your request is submitted but afterwards no response

Now i am getting application reference number #plk4z0adym

My colleagues are getting easily personal loan without verification from their mobile app from other banks

Then why kotak taking so long?

To whom so ever it may concern,

Want to register a complaint against
Poonam patil - [protected]
Fuzel khan - [protected]

This two people are fooling me around since last 10 to 12 days for my credit card activation.
Poonam had called and taken my payment due with credit card of rs.9250/- and promised me that she will active my card by in 2 days and still not activated the card and they dont...

Hi,

It is to inform that i p. Vajra rani, closed the four wheeler account in kotak mahindra bank and also got clearance certificate. But still it is reflecting in cibil

Due to which my cibil score is reducing.
Its been more than a year i am facing this issue which is still not yet resolved.
No proper response from kotak mahindra bank. Did not expect such a customer service. I have personally sent them email to their head office email address. Hope to get the response asap

Kindly look into this and remove the account details from cibil.

To,
The manager,
Kotak mahindra bank,
Laxmisagar branch,
Khordha.

Subject: complaint letter for reversal my charges inr 343.85

Sir/ madam,

I am an account holder in your bank since last 3 months. My 811 number is [protected]. I want to bring this to your kind attention that some amount (Rs.343.85) has been debited from my account against debit card annual fee for 2017.
So requesting you to kindly look into this matter seriously and reverse my amount as earlier possible.

Dear sir / madam,
This is to inform you that i have taken credit card from your esteemed bank and since then iam paying the amount without fail till now and i have paid rs 21000 on september 5th 2017 at kotak mahindra bank banjara hills branch. But i got a call from your telecalling team to convert the two transaction into emi transaction one of 9650 at shah suiting and shirting and another of rs 999 of moto e4plus mobile online from flipkart and for the same i got the sms that your your transaction had made into emi but on last two weeks back i got sms to pay the full amount that is not possible from my side as recently, due to acute financial crisis in our family iam not in a position to pay the full amount, requesting you people to make the whole amount in 4 to 5 emi's other wise cancelled my credit card.

Regards,
Mohammed zaheeruddin
Cc no [protected]
Kotak mahindra bank
Contact : [protected]

I applied housing loan with LIC HFL, they are rejected my loan, i asked the question they told you have already 2 existing loan with canara bank that to more then Crore, when i checked in my cibil report i came to know, still no one responding, Canara Bank has been others Loan account are mapped to my PAN Number.

below is the account number is mapped to my PAN Number (AIBPN7456Q)

C16P596792

requesting you kindly rectify and update to cibil to get loan

Regards

Naveen

I'm trying to call kotak customer support center from last week continuous but always my call get disconnected instantly. Do really customer support exist or they are busy in advertising 811.
I have requested for pvr gold card online which has been accepted then why do i have been sent league card? I'm already using 6 banks credit card but this type of service is exceptional. I have broken league credit card in 4 pieces you can collect it back. If you can issue pvr gold card then contact me.
Even i tried to find email id for kotak credit card customer service but none exist. Only option for credit card users was to submit email from their kotak web portal itself for which also i tried to use and get failed every time. Wow! Great service.

An amount debited in my kotak bank account through net banking ref. Pg-[protected] on 4.10.17 rs.855/-to vediocon d2h, as per kotaak cus care fund received to vediocon and as per beneficiary fund not receive to beneficiary, as per vediocon fund reverted back to kotak a/c ref. # [protected], but not credited in my a/c till today. I have already lodge complaint earlier but still no resolution.

Anand raj mehta
[protected]

Iam not want the kotak mahindra bank account. It is not used for me. Iam not get benifit in the kotak mahindra bank account. Because of iam not transfer the amount and not saving amount of money. Iam not intersted in savings the money and trnsfer the money.
So please deactivate my kotak 811 mahindra bank account because of iam not intersted in this

In the begginning i enables auto debit to my credit card latter after a month i disabled auto debit payment even though i am get charged every month. This happening since 4 months. This is not fair at all. Every month i am getting autodebit failed and i am getting deduced around 600 rupees and few other charges also applied. Get me a solution for this.
I never thought kotak mahindra bank will do like this to a customer. I am not happy with the services