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Kotak Mahindra Bank Complaints & Reviews

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Updated: Mar 26, 2026
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శివ శేషేంద్ర
from Bengaluru, Karnataka
Apr 13, 2017
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Address: Bangalore, Karnataka, 568068
Website: www.kotak.com

Kotak mahindra bank has fraud banking services.
Rs. 800+ charge for other atm withdraws.
10000+ charge for not maintaining a minimum balance.
1000+ for delayed credit card payments.
One purchase= service tax+conversion charge+interest charge+actual mrp….
Close all your accounts of kotak mahindra bank…
#kotak #mahindra #bank has fraud business services in all sectors. Debit cards and debit cards. They charge more money than actually, they deserve. I have been paying lot more than what i took from them. I feel it is better to take money from individual brokers than kotak mahindra bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst banking services. And wost credit card services. They don't even convert purchases to emi even after asking them twice.
Apr 18, 2017
Complaint marked as Resolved 
https://www.consumercomplaints.in/kotak-mahindra-bank-kotak-mahindra-bank-kotak-cheating-customers-with-fraud-and-cheating-business-services-c1545490
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Apr 18, 2017
Updated by శివ శేషేంద్ర
https://www.consumercomplaints.in/kotak-mahindra-bank-kotak-mahindra-bank-kotak-cheating-customers-with-fraud-and-cheating-business-services-c1545490
From past 45 days I am trying to close my personal loan, I have requested preclosure on 8 march(Service Request no:1-[protected]) and no response till now. Every time calling customer car they just have 1 reason that concern team is not picking call. Wowww corporate bank like kotak is having so poor customer service.
Contact [protected]
pan card bbkps7157n
name pirthipal singh

i dont have an account in kotak mahindra bank, if i have an account or any issue please give me account number, i will accurate my self . Please accurate the details and maintain a credit score .
Thanks.
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    Shiva Sheshendra
    from Bengaluru, Karnataka
    Apr 11, 2017
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    Address: 560068
    Website: www.kotak.com

    Shiva Sheshendra, Web Developer / PHP Developer at Ace India Office Solutions Pvt Ltd (2016-present)
    Written 34m ago
    Kotak Mahindra Bank hasfraud banking services.

    Rs. 800+ charge for other ATM Withdraws.

    10000+ Charge for not maintaining minimum balance.

    1000+ for delayed credit card payments.

    One Purchase= Service Tax+Conversion Charge+Interest Charge+Actual MRP….

    Close all your accounts of Kotak Mahindra Bank…

    #Kotak #Mahindra #Bank has fraud business services in all sectors. Debit Cards and Debit Cards. They charge more money than actually they deserve. I have been paying lot more than what I took from them. I feel it is better to take money from individual brokers than Kotak Mahindra Bank. Their fraud business should be closed immediately to save poor people from being robbed by this fraud bank. Worst Baniking Services. And Wost Credit Card Services. They dont even convert purchases to EMI even after asking them twice.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Apr 11, 2017
    Updated by Shiva Sheshendra
    Kotak Mahindra Cheating Customers with Fraud Business Services
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      Srinviasa
      Apr 11, 2017
      Resolved
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      Close Salary Account

      As i was moved to work for client location at out of India, salary may not be credited to india account. Due to that, min bal may not be maintained.

      And two times charges were deducted on single day
      Savings Account Number: [protected]
      Current Account: [protected]
      April 11 Min Bal Non maintenance Charges for Dec 16: 977.50
      April 11 Min Bal Non maintenance Charges for JAN 17: 921.73.

      There...
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      bilalrehmani
      from Delhi, Delhi
      Apr 11, 2017
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      Address: New Delhi, Delhi, 110049
      Website: www.kotak.com

      On 18th of MARCH, 2017 i received a call from kotak bank for some zero balance account. i applied to KOTAK, like zero balance account on[protected] and i Transfer 5000 INR to bank then and there for same i have got receipt from then. i received cheq book on[protected] but didnt received debit card yet i complaint on customer care for this and they registered my complain and after 2 days kotak call me and say that sir we dont have knowledge for this debit card kindly visit to your branch ..I mean Really...
      i called a man who opened my account he said that sir sorry u have to apply for another debit card he said im on holidays for 8 days when i come ill apply for u i mean what the **** is this ...and THE BEST and main part is the ****ing kotak bank cut 350 rupees from my balance as a annual debit card fees that i havent received yet i didnt receive card ... account open man said u have to apply for another card and bank deduct 350 rupees for debit card...i want complain that kotak bank is frauder do not open account...and i need my money back or debit card asap
      VERY DISPAPPOINTED FROM YOUR SERVICES, DIDN'T EXPECT THIS KIND OF BEHAVIOR FROM YOU PEOPLE.

      Name: Mr. Bilal Rehmani
      Transaction Date: [protected]
      Funding Amount: 00005000.00
      Registered Mobile NO: +91 [protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Sunnykumar77
        from Bathinda, Punjab
        Apr 11, 2017
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        TBMS charges are applied in my account without any information and they deduct my balace without any massage and don't received any debit massage I was charged three time 517.50 and 690 and 17.50 Rs twice for month of sept, oct and march This is my 0 balance salary account please solve this matter.
        Regards
        Sunny
        M.[protected]
        [protected]@gmail.com
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          rahul.bahree
          from Delhi, Delhi
          Apr 10, 2017
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          Address: New Delhi, Delhi, 110043
          Website: www.kotak.com

          On 24th of MARCH, 2017 i saw a mail stating some account facility given by KOTAK bank on same day have applied to KOTAK, like zero balance account have Transfer 5000 INR to bank then and there for same i have got receipt from then.
          Till then there is no response from bank side have called them several times a day but there is no response, even i have registered a complaint against this.
          today is 10th of APRIL, Nothing has been given by bank to me as of now.
          they are keep on saying that the need more time there is no response from back end, i wanted to know if you cant deliver some thing why you highlight that,
          VERY DISPAPPOINTED FROM YOUR SERVICES, DIDN'T EXPECT THIS KIND OF BEHAVIOR FROM YOU PEOPLE.

          Name: Mr. Rahul bahri
          Transaction ID: 207030
          Tracking Number: JS02414060
          Transaction Date: [protected]
          Funding Amount: 00005000.00
          Registered Mobile NO: +91 [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            A
            anupjana777
            from Hyderabad, Telangana
            Apr 10, 2017
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            Address: Rangareddy, Andhra Pradesh, 500074
            Website: kotak.com

            Can anyone help me telling how can any bank charge service tax and interest for Rs.1000 due in someone's credit card for 4 times on same date?
            For 1000 rupees due, they have charged Rs. 669 as interest and service tax. That too, the payment was made well before the last payment date.
            KOTAK Bank...You are great.
            I need help from consumer forum. These people charges service tax and interests as many times as they want.they always charges some amount without our notice.previously also they have charged wrongly.this time it came to my notice as i have checked the transaction history.
            Please help me in this regards.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              Darshil Shah
              from Mumbai, Maharashtra
              Apr 10, 2017
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              Address: Ahmedabad, Gujarat, 380015
              Website: www.kotak.com

              Document Submitted on 31/01/2017

              Documents rejected with query stating LLP agreement does not contain incorporation date in it on 10/04/2017.

              it took more than 2 months to them to realize it?
              and Incorporation date and status could be verified online very easily. and our PM would like to promote Digital India with this kind of slow runners?

              Also, A BANK, would you believe does not have SSL Certificate. Image attached.

              This is what PUSHES India Back.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                VenkataNagarjuna Thiruveedula
                from Gwalior, Madhya Pradesh
                Apr 10, 2017
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                Address: 560037
                Website: N

                Hi,

                This is venkata nagarjuna,

                This is regarding my payment deposit of rs. 2000/-.

                I opened kotak811 and deposited 2000/- through link i. E (Dear thiruveedula nagarjuna, go to http://t.payu.in/fiMFaz to deposit money and complete the account opening process). While kyc activation time. The same still not yet posted in my account. I got payment confirmation the same has been attached for your reference.
                My crn number.[protected]
                Please reply as soon as possible.

                Transaction id inv54ff99120
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  A
                  ani_kk2003
                  from Ferokh, Kerala
                  Apr 10, 2017
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                  Resolved

                  Address: Bangalore, Karnataka, 560027

                  Kotak Mahindra Bank — Personal loan High Preclosure charges


                  I took Kotak Mahindra Personal Loan one Year back.My Loan Account number is 59768596. I was told there will be zero preclosure charges after one year. I am a EX staff of KOTAK MAHINDR BANK Now when it try to preclose the Loan, I was Told it is 5% of Principal Amount.
                  This is a Very unfair and unethical of Kotak to lure people to get Loans saying zero preclosure charges and then asking them to pay a hefty 5% .
                  This Very bad experience has left me shocked and i am looking for further
                  coarse of action. I being a ex staff i prefer this high charges to be waiver off. None of the bank will charge for the preclosure charges. it will be 0% every where. I am not doing balance transfer or something like that i am closing the loan by paying cheque. M G road Customer care staff Ms Lohitha doesnt have the basic courtesy to tell that we will look into this when its been told to waive off. I have been writing this to the bank officials to take necessary approvals to waive off the same as its our hard earned money how can they charge so much. We are paying interest for the loan we have availed why this much charges to be lured by the customers.
                  I am looking for further course of action on this immediately.
                  Regards,
                  Anitha
                  Jun 1, 2017
                  Complaint marked as Resolved 
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Verified Support
                  May 01, 2017
                  Kotak Mahindra Bank Customer Care's response
                  Trust your issues have been addressed. ^Team Kotak
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                    pashu2010
                    from Mumbai, Maharashtra
                    Apr 10, 2017
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                    Address: Pune, Maharashtra, 411038

                    I have opened my salary account in June 2015. My CRN is 95111623. I want to close it as I am no more associated with that company. And kotak executive asked me to go to my home branch for closing account which is not posible for me. Also, I have received an email maintioning that I need to pay Non Maintenance Charges. Please close my account aa soon as possible.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      G
                      from Hyderabad, Telangana
                      Apr 10, 2017
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                      Address: 500059
                      Website: consumer complaints.

                      Dear Sir / Madam,

                      Namasthe,

                      This is regarding my personal loan (SPLN[protected]. In July, 2016 month their is no sufficient balance in my account so that the reason my emi was bounced. Than I spoken to some customer care person and paid my emi with bouncing charges to MUMBAI KALINA kotak branch. So Later on I am paying manually to Mumbai Kalina brach. After July month I never maintained low balance in my account. But now some customer care people called me and saying that their is a penalty charges in the month of Dec, 2016.

                      Could you please confirm me what was the charges and why I need to pay it? and I have the bank statement for proof.

                      I am not getting the time to meet somajiguda banch people and get activate my ECS.

                      FYI: Starting of taking loan I activated ECS eventhough they are not deducting my emi.

                      Please email Me: [protected]@gmail.com
                      Contact No: [protected]
                      Hyderabad.

                      Thank and Regards,
                      G Ramakrishna.
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        iamsachin2
                        from Koradachcheri, Tamil Nadu
                        Apr 10, 2017
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                        Address: 110059

                        Worst services i have seen in my life ...i need to generate a new netbanking password but you are blocking my account .u need to put money on my account but you are not unblocking my account and charging me lot in phones call..i will report in forums and update in facebook for your worst services .please i request don't go for this service and don't become fool .
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Indu_Singh
                          from Jaipur, Rajasthan
                          Apr 10, 2017
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                          Address: 121006

                          Dear Sir,

                          My EFT account from Amazon.com could not be credited till date.

                          EFT No =[protected]
                          Party - Amazon.com
                          Status - Paid
                          Paid Date - Mar 31, 2017
                          Type - EFT
                          Amount in $ - USD 25.77
                          Rate - 65.26
                          Amount - INR 1, 681.77

                          As per the above particulars the amount was paid to the Bank but not credited in my account No [protected].

                          Pl look into the matter and resolve soon.

                          Thanking you

                          Krishna Kumar Singh
                          +[protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            VIJAY SHABANESA
                            from Chennai, Tamil Nadu
                            Apr 10, 2017
                            Resolved
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                            Resolved

                            Address: 600080

                            First of all, Highly disappointed that there is no clear email or phone number to contact regarding the issue.
                            Kotak Mahindra is my tenant for ATM at Korattur, Chennai
                            Agreement formed with the Bank for rent of Rs.15000(excluding service tax) from 01/04/13 to 31/3/16, and Rs.17250(excluding service tax) from 01/04/2016 to 31/03/2019
                            we have reached 2017 but still i haven't received escalation of rent and i am receiving only 15000, 2250 escalation amount not received for 1 year now.
                            If Banks don't pay their rent correctly according to the made agreement then who else will?
                            Legal notice to follow if not resloved.
                            Vijay([protected])
                            Feb 21, 2022
                            Complaint marked as Resolved 
                            resolved
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              luck p
                              from Noida, Uttar Pradesh
                              Apr 8, 2017
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                              Address: New Delhi, Delhi, 110030
                              Website: KMB

                              That I am holder of A/C No.[protected], Branch At Saket, E-Block, New Delhi,
                              That I beg to say that I was gone to withdrawn balance a sum of Rs. 6, 000/- on dated 07/03/2016 around 6:03 PM at Axis bank ATM, Near Mehrauli Bus Stand New Delhi, but that time when I tried to get a above said amount, I have puted my ATM card in above said Axis ATM, also with ATM Pin, then ATM machine was counted my above said Amount but above said Amount cant withdrawn by above said ATM, and I have get Blank Receipt, even I have told this information to the guard of above said ATM, he said this ATM machines server has already down since morning, after that I had gone another ATM where I withdrawn a sum of Rs. 6, 000/- after some minuts, I have received that my balance Rs. 6, 000/- is already withdrawn from my account, after that I have gone again that Axis ATM, I have told the information to the ATM Guard he said no balance is withdrawn after your gone, that after on dated 8/03/2017 I have gone my Branch at Saket, I was told all information to Mr. Pankaj as a service Manager, he told me, you first register your information to customer care of No [protected], after that You come, so I have given all information to customer care, they said me your balance will come within 10 days, I was wait, but when my above said Deducation balance not come, I have again gone to branch and told Mr. Pankaj, then hel said again for wait, one week, I have waited, but finanly balance not come, I have gone again he said me you give me FIR, I have given, he said again, this prosejor will completed within 4 days, I have waited after that I have again branch Mr. Pankaj said again, that Axis bank said me, that we have trying to get CCTV Photos, I said how much time you will get to done it, he said I don't know, .
                              so I want to say, if my work will done within this week, I will go to consumer court, becoz I have tried so many times for own balance, they are not do my work fast, they has taken so many times, ,

                              I have enclosed FIR pls check it,
                              from Lucky Patel
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Svd007
                                from Hyderabad, Telangana
                                Apr 8, 2017
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                                811 feedback

                                Address: Hyderabad, Andhra Pradesh, 500016
                                Website: Kotak.com

                                Hi,
                                I've downloaded 811 app. App concept is very good but in terms o[censored]se it is pathetic. Full page advert stated that bank account can be opened in 5 mins, i being existing credit card customer could not open even after 8 days of aadhar verification. Wrote an email 7 days back but no response till date.

                                When opened the app, it gave 2 options new registration or log in using crn. I used crn as i am credit card. Customer.br...
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                                Rajan Talwar
                                from Delhi, Delhi
                                Apr 8, 2017
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                                Address: 500015
                                Website: www

                                Acct no 4040cd00003595 with bajaj finance (India) limited, was purchased by kotak mahindra (Acct no bf3c023368). The pending amt for this acct was paid by me and the acct was finally closed by kotak mahindra in aug 2016.

                                The noc was fwd to me by kotak that this acct stands closed with a promise that cibil will also be informed simultaneously so that my cibil report can be accordingly rectified.

                                However my cibil report never got rectified and on raising dispute with cibil i was informed that kotak has not intimated the closure of acct.

                                On my fwd the noc, issued by kotak, to cibil i was informed that the dispute raised has been sent to kotak and this acct will be closed only once intimation is recd from kotak to cibil against the rised dispute. Cibil has already sent five to six reminders since feb 17 to kotak but in vain.

                                I have also spoken to kotak customer care and fwd the request via email for taking necessary action for info the cibil to close this acct. I have been given false promises by kotak that action has been taken but the reply recd from cibil on 07 apr clearly indicates that the acct has not been closed by kotak till date.

                                Pl do the needful to avoid unnecessary harassment being caused to me since last three months.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                I have received a message about deduction of 1500 Rs/- from my account but i haven't received any amount from ATM.
                                Capgemini
                                Talwade
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                                  bibothi
                                  from Vasai-Virar, Maharashtra
                                  Apr 7, 2017
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                                  Address: Mumbai City, Maharashtra, 401303

                                  I have been attempting to get a NOC from the bank for a personal loan that was closed in Oct -16 and so far haven't been successful. Several emails have been sent with their standard blurb they will get back to me in 5 - 7 days. Is banking a joke or dealing with such bankers an issue. Can this be reported to RBI or consumer forum

                                  Loan Account Number : ISPL190655.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    Nagaraj42397808
                                    from Bengaluru, Karnataka
                                    Apr 6, 2017
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka

                                    Dear kotak team,

                                    I am ready to pay the emi. But you are not ready to resolve my simple problem.

                                    Am trying to call you have mentioned the contact no. 67175837 in the email but no use.

                                    And also I have taken acknowledgement copy for submitted complaint in the bank. Next I ll go ahead with consumer court.

                                    Acknowledgement copy attached in the mail. Find it.

                                    I did not seen this type of cheating, beggers, rascals in your service. I have spent and spoke with your customer care executives and bank officers nearly more than 35 times. My correct the date by date payment taking but not reasonable to extra amount debiting Rs 16500 (Jan 2017 to April) to continue debited but your team not respancibal persons
                                    May 12, 2017
                                    Complaint marked as Resolved 
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Apr 06, 2017
                                    Updated by Nagaraj42397808
                                    Dear kotak team,

                                    With reference to your email, still my problem didn't solved by your team. I would like to say hardly that I never seen any service of customer care Dept/executives.

                                    I am ready to pay the emi. But you are not ready to resolve my simple problem.

                                    Am trying to call you have mentioned the contact no. 67175837 in the email but no use.

                                    And also I have taken acknowledgement copy for submitted complaint in the bank. Next I ll go ahead with consumer court.

                                    Acknowledgement copy attached in the mail. Find it.

                                    I did not seen this type of cheating, beggers, rascals in your service. I have spent and spoke with your customer care executives and bank officers nearly more than 35 times.
                                    Verified Support
                                    Apr 10, 2017
                                    Kotak Mahindra Bank Customer Care's response
                                    Hi, we request you to write to us via http://bit.ly/2lrU3h9 or for immediate assistance you may call @[protected].^Team Kotak
                                    Hi,

                                    I am trying to reach all your customer care number and email since 31-Mar-2017 but still not able to connect .

                                    Amount transferred on Friday (31-Mar-2017).Haven't got reflected to destination account .

                                    transaction ref no- KKBKH[protected]

                                    worst experience with this bank till now, really pathetic service .
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