Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Last updated Apr 25, 2024
Complaints 4806
Resolved
1326
Unresolved
3480
Quick Links
Statistics
Share
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Kotak Mahindra Bank
Customer Service Contacts

Kotak Mahindra Bank Phone Numbers

Toll free
1800 02 6022
548
406

Kotak Mahindra Bank Website

Kotak Mahindra Bank Head Office Address

27 BKC, C 27, G Block, Bandra Kurla Complex, Bandra (E)
Mumbai
Mumbai City District
Maharashtra
India
400051

Kotak Mahindra Bank reviews & complaints page 169

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vansh999
from Meerut, Uttar Pradesh
Report
Copy

Deduct 742.82 Rs in My account without any transaction

Address:110028

Hi, I am Vansh sharma from New Delhi My account number is [protected]. Bank Kotak mahindra bank. Your bank without any transaction deduct 742.82 in my account. Please explain why ?? Please help to resolve this issue.
Hi, I am Vansh sharma from New Delhi My account number is [protected]. Bank Kotak mahindra bank. Your bank without any transaction deduct 742.82 in my account. Please explain why ?? Please help to resolve this issue....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Shanthi satish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Credit card payment - clearance

Address:560047
Website:WWW.KotakMahindrabank.com

Dear sir/madam,

I have made the payment to kotak mahindra bank and cleared all out standing. But bank has not cleared in their system, still it is showing, out standing and since last 5 -6 months, i have been sending the mails to customer support and collection agent to rectify the same but there is no response from any one. I have applied for personal loan which is got rejected due to poor credit score. Iam in very bad situation,...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ArunPrabu E
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan high preclosure charges

Address:Chennai, Tamil Nadu, 600039
Website:www.kotak.com

I took kotak mahindra personal loan one year back. My loan account number is 59788927. I was told there will be zero preclosure charges after one year.
Now when it try to preclose the loan, i was told it is 5% of principal amount.
This is a very unfair and unethical of kotak to lure people to get loans saying zero preclosure charges and then asking them to pay a hefty 5%.
This very bad experience has left me shocked and...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
Chaithu4u
from Bengaluru, Karnataka
Report
Copy

Personal Loan issue

Address:560034

I have applied for a person loan in Kotak bank and it's been almost one month. The loan amount already approve 10 days back and till now i have not received the loan amount to my account and my liabilities showing as I already taken loan. I tried reaching Kotak team multiple times through email and phone([protected]) till now i have not received any response from kotak. i need your help on this matter....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
parneeta narayan
from Pune, Maharashtra
Report
Copy

Deducted amount from the kotak mahindra bank still pending not reversal made

Address:411033
Website:www.kotakmahindrabank.com

Dear sir/mam,
Hereby I inform you that I am the customer of Kotak Mahindra bank from 2014. I have given one reversal request in September 2016 for the deduction of lum sum amount around 2969/- from my Kotak Mahindra bank my request no. Is 1-[protected]. Still this request is pending. At the time of request made customer care told me that it will reverse within 4 working days in my account. When I called to the bank concerned person...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shashanka1
from Giddalur, Andhra Pradesh
Report
Copy

Deduct money for showing non maintenance balance

Address:Faridabad, Haryana, 121002

Hello, this is shashank .My complaint is Kotak bank has charged non maintenance balance inr 1380(690 for 2 times) on 31st march .they shows that it for non maintenance balance but i do not know why ..as i am using it since 1.8 yrs it was never happened but this time they suddenly deducted amount without any information, any mail or message .they did it with me .when i called them they said you have to maintained 10000 rupees for avoiding...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jan Subs
from Bengaluru, Karnataka
Report
Copy

Cheating public in name of kotak jifi (Neo account creation)

Address:Bangalore, Karnataka, 560102
Website:kotakjifi.com

Full page newspaper front-page ad showed as if account creation is all online just giving details of aadhaar and pan number. I selected zero-balance account. Still asked me to transfer rs.5000 online from my existing debit card.
When i call customer care, they talk about "appointment" to collect documents like application, pan number, etc. It is not online account creation as advertised. Cheating. Cheating. Cheating. Don't do business...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
Kabir Nagar
Report
Copy

TBMS CHARGES deducted 9 times today

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:Kotak mahindra bank

Without my permission or knowledge KOTAK BANK. GREATER NOIDA BRANCH debited TBMS charges 9 TIMES on 31st March from my NRO account. Seems like there annual targets were not being met so illegally debited many customers without letting them know . I am one the Victims. My account balance was never low since I hold an NRE account still they robbed my account.
I need my Rs. 1552 reversed back from Kotak in the next 48 hrs or i am escalating...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjayw9000
from Pune, Maharashtra
Report
Copy

Regarding TBMS Charges

Address:411004
Website:www.saiconinc.com

Hello Team,
I have been charged a TBMS (Low Balance) changes repeatedly in this month however I holds the salary account in your bank. I was told, you will never be charged to this TBMS charges but it has been deducted without informing me.
I didn't received any notification from the bank for this deduction so I am requesting you to refund my funds as is quickly basis.

My Name: Sanjay Tukaram Waydande
Account...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
prashantronics
from Mavelikara, Kerala
Report
Copy

Kotak Smart Advantage Plan

Address:Bangalore, Karnataka, 560102
Website:customer.kotaklifeinsurance.com

Kotak Smart Advantage Plan of life insurance is one of the worst policies i think. I took this plan through one of my friend who was a agent in kotak. But this has performed as the worst policy for me. Till now i have paid almost 1.20lack as premium( anual of 15k from 2009). Inspite of market doing good from 2009, the fund value is showing as around 64K which is almost half of the premium paid.!!! even i switched the fund as per their guidlines...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
srinu879
from Hyderabad, Telangana
Report
Copy

Credit card bill issue

Address:Hyderabad, Andhra Pradesh, 500064

Hi every one .. this month march 11 /2017 i get the mesge form the bank creadit card depotment..without im using creadit card ..that day..i got mesage from bank...without using how can they are sending the bill for me..i cannot understand ..(transaction of some amount...hads beenmade on mkotak creadit card ..at..www.PAYREF.INFO...).IM SO MANY TIMES CALL TO CUSTEMER CARE BUT THEY DIDNOT NOT RESPONE FOR THE MY ISSUE....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Karsan Chauhan
from Ahmedabad, Gujarat
Report
Copy

Fake ESC

Address:Ahmedabad, Gujarat, 380015
Website:www.kotak.com

Dear Sir,

All of a sudden there were 2 Fake ECS' have been hit on my Kotak Mahindra Savings Account.

1 was from ICICI and another one was from Bajaj finserv.

I called ICICI and Bajaj both for the details but as per their records there has not been any loan or ECS in my account and they are blaming Kotak bank for the same.

However, Kotak Bank has charged me for ECS bounce back as...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
Venkatrajan
from Bengaluru, Karnataka
Report
Copy

Auto Debit Failure debit

Address:Bangalore, Karnataka, 560045

I am a new one for credit card and I have two times debited the amount (575+575=1150) from my credit card. first time I raise the complaint for deactivation of auto debit & amount return, which is debited from my account. The representative said "we took complaint for auto debit and it will be return to your account"at the same time I raised request for EMI conversion. next time I paid before due date, but again they debited from my account...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chanderbhatt
from Gurgaon, Haryana
Report
Copy

Regarding your staff

Address:New Delhi, Delhi, 110017
Website:www

Dear sir/madam yesterday i was visit on Barakhamba Road regarding closing my car loan. Your reception area is good and staff also but when i was enter cash counter to submit my cheque i was surprised. Your staff( male) is not behave like a gentlemen he was rude. i was asked some question but he was busy with their staff in gossip.. They don't have time for customer.. Its not good for company and your reputation . I wish and hope you will...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Ajis Glinton
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Collecting 696 for every month.

Address:Bangalore, Karnataka, 560068
Website:www.kotak.com

I have created account in ING vysya salary on march its converted to the Kotak after that every month they are detecting Rs.694 from my account i went and asked to the bank person i didn't get any proper reply. in my account statement there is no indication of any charge. I[censored] people can help me help or atleast, please give note for every kotak account holders. my CRN:37811747...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
Address:Bangalore, Karnataka

I tried to withdraw an amount of Rs.5000 on the 14th of this month from the citi bank ATM located in my office cafeteria(Huawei Technologies India pvt, bangalore). My account is in Kotak bank. Right after I made the withdrawal attempt, I received a receipt saying that my transaction had failed. But my account got debited with Rs.5000. On 14th itself, I lodged a complaint at the Kotak bank portal on the link: http://www.kotak.com/kotak_bank_cusotmer_service_center.htmlbr...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
Address:New Delhi, Delhi, 110081
Website:Kotak

Dear sir,

I open an account in kotak bank online. i deposited dated. 12-March-2017 online 5000. (Transaction ID: 199363).
This is my Tracking Number: JS02337523.

Still we doesn't received any document for above, we called many time to your costumer no. still no response. Its seems to be fraud. Please investigate in top priority base, other wise i shall take legal action on bank.

Kind regardsbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pratikfouzdar
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kotak Demat Account Issue

Address:500032
Website:www.kotaksecurities.com

It is a fact of disgrace that I had to submit a complain as there has been no justified action taken on this ground.

I opened an account with kotak in last june, 2016 where a kotak representative Srinivas Nalla (phone number - [protected] Madhapur Hyderabad branch) came up to my office to help me opening this account.I filled all the related documents for opening and at the time of filling the documents I clearly mentioned him...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
thehulk58
from Delhi, Delhi
Report
Copy

Deducting money in saving account

Address:Gurgaon, Haryana
Website:www.kotak.com

It is not a trustful bank. i am very disappointed i earn money working day and night they trapped me did not tell me that they will change my zero balance salary account type at time of account opening and they started deducting 1000 rupee every month(non minimum balance maintenance fee) which means a lot for me now i realized they deducted 4000 rupees so far. i am very disappointed   they are saying they will return only 2000 rupee if...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pradz15
from Bengaluru, Karnataka
Report
Copy

Charging for a debit card that's deactivated 2 years back

Address:560083
Website:www.kotak.com

I'm was holding salary account with this bank for past 3 years where they upgraded my debit card to gold, now I had to convert to savings account where they asked to maintain MAB and converted my debit card to regular which i did, all of a sudden they took 570 from my account when asked for reason they replied that my debit card (which was replaced earlier) now its dormant and hence the charge how stupid of these ppl to charge for a debit...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy