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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints page 18

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R
Rimona
from Kolkata, West Bengal
Jul 12, 2022
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For the past few months I am unable to pay the EMI in time due to financial crisis.

I need some time for clearing the dues and I request you to please postpone my EMI dues for the next six months.

It is very painful to get the threatening calls from collection department which lead me in depression stage.

Hence urging you to look my matter on an urgent basis.

Since financial crisis has arrived suddenly and wont be able to pay at this moment so request you to kindly look my matter from humanity ground.

Please postpone my EMI payments post six months so that in the meantime I can settle and come out from my financial crisis.

Hope to get cooperation from your end and resolve my matter asap.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Jul 12, 2022
Updated by Rimona
Please resolve my matter
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    V
    VandanaSharma17
    from Delhi, Delhi
    Jul 12, 2022
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    I got a call from Kotak Mahindra Bank and they tell me we are providing the credit card without any chargeable fee you do not pay any any other annual fee or any other amount for this card so when they said this point so I said yes I am okay with it then they deliver me the credit card after sometime they deduct the amount from my account for the credit card charges which is 590 rupees so why you providing in the fake information for increase the selling of credit card this is wrong how can you do these wrong things with your valuable customer please provide me the right solution and refund of my amount this is very wrong to do with me. And money doesn't grow on any tree, if money is a big thing for you then money is a big thing for the customer too.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      J
      JMR PCP
      Jul 11, 2022
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      Address: India

      I have been getting continuous messages frequently even more than 5 sms one day. I don't even have an account in kotak bank then how come I'm getting these messages and it's annoying.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Harsha teja R
        from Hyderabad, Telangana
        Jul 11, 2022
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        Kotak Mahindra bank is not informing the customer about any lien balances and high charges levied on my account.
        I use a Kotak 811 account but still it levied charges for “Average Monthly Balances”
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          D
          Divyani Tripathi
          Jul 11, 2022
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          For Debit unfreeze of kotak account, we have visited nearest branch of Talegaon Dhabade (Pune). Its been a week no solution or status has been given. I am behind the manager but being ignored with wague reasons.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Hi! It is unfortunate to note that your recent experience with us has not been up to your satisfaction. We are here to help you out. Just drop us an email from your registered email id at social.[protected]@kotak.com by mentioning your contact number. We will connect with you to discuss ^Team Kotak
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            R
            Raghu kc Raghu kc
            Jul 8, 2022
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            I've noticed some irregular deduction from my savings account and I've complained about the same to regional bank. They don't seem to be resolving my issue. Kindly resolve my issue or else I'm closing my account.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Hi! It is unfortunate to note that your recent experience with us has not been up to your satisfaction. We are here to help you out. Just drop us an email from your registered email id at social.[protected]@kotak.com by mentioning your contact number. We will connect with you to discuss ^Team Kotak
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              V
              Vibhu Jaidka
              Jul 8, 2022
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              Address: Ludhiana punjab

              Are you fed up with fast life ? So visit Kotak bank. You feel relaxed as they take minimum 10 days for account opening.

              When there was no technology around PSU banks used to open account in one hour flat .

              When size grows so grows the fat and ultimately to be hospitalised. I heard their top team wants bonuses for this relaxed functioning. Great 3 cheers.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                V
                Vibhu Jaidka
                Jul 8, 2022
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                Address: Ludhiana

                Are you fed up with fast life ? So visit HDFC bank. You feel relaxed as they take minimum 10 days for account opening.

                When there was no technology around PSU banks used to open account in one hour flat .

                When size grows so grows the fat and ultimately to be hospitalised. I heard their top team wants bonuses for this relaxed functioning. Great 3 cheers.
                Jul 8, 2022
                Complaint marked as Resolved 
                .
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  A
                  asfack ahamed
                  from Madanapalle, Andhra Pradesh
                  Jul 8, 2022
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                  Resolved

                  Kotak Mahindra Bank IPhone 12 Cashback not received

                  I purchased iPhone 12 on[protected] using my Kotak Bank Debit Card. There was an offer Cashbck that when used Kotak bank debit card i will be receiving cashback of 5000 within 120 days of the transaction. Its been more than 120 days and cashback is not received yet.

                  I contacted merchant who is APTRONIX and till then no response.

                  I am attaching the invoice....
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                  K
                  kaushik_bk
                  from Surat, Gujarat
                  Jul 7, 2022
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                  Dear Kotak Mahindra Prime Ltd Team,

                  I am having a loan with your Kotak Mahindra Prime Ltd. and my loan number is CF[protected].

                  My Self Kaushik and My used car loan continue with Kotak Mahindra Prime and Loan No. : CF[protected]. Every month 5th of date EMI deduct in my saving account but this month July -2022 not deduct EMI on 5th of date this current month and still now not deduct so I will contact to Kotak Mahindra Prime has told me your EMI is bounce for insufficient fund but in my saving account already I have sufficient balance for EMI. And still waiting to not deduct EMI in my savings account

                  I have call for collection manger called from he says you have penalty of insufficient funds and you have check with your saving account for the rejected of ECS but m saving account already sufficient fund. I have sent mail for all top level management and nodal officer grievance, RBI and etc but the result is zero, no one employee from Kotak Mahindra prime ltd answered to me.

                  Same Activity 3rd times with me.
                  1st: Sep/Oct 2020
                  2nd: March/April 2021
                  3rd: July 2022

                  Same Problem issue in the last year and i have complained against Kotak Mahindra Prime Bank and same mistake repeatedly in this current year.
                  And by the way, my savings account also deducts a charge for EMI bounce so please refund my bounce charge and strictly warring to you people of this type of same mistake again and again.

                  Please stop making fool of customer. I am seriously spoiled with your service. I have money in my account there is no-deduction and I will not to pay penalty as well as stress for non deduction.

                  This kind of behavior towards client is ridiculous.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    B
                    bhawnaj
                    from faridabad, Haryana
                    Jul 7, 2022
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                    Address: [email protected]

                    Dear Kotak Bank,
                    My Crn no is[protected] . my smart emi card payment already deducted in my account in 05/07/2022 in morning and afternoon 235 rs automatic cut in my account without any information. please refund my money .
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      Srinu3369
                      from Hyderabad, Andhra Pradesh
                      Jul 6, 2022
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                      My account debit was blocked 1 month over still in freeze only when I'm asking to bank they are saying wait for some time still how many days i want to wait.plzz I'm begging u .i have my money on my account plzz unfreeze my debit I'm in emergency situation.plzz help me plzz help me.
                      Jul 6, 2022
                      Complaint marked as Resolved 
                      Sir nearly 1 month over I'm daily calling to customer care and i visited branch also they are saying wait for some wait for some time.how many days i want to wait sir.plzz sir i have my money in my account I'm in emergency situation plzz help me
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        S
                        Santosh Kumar00
                        Jul 5, 2022
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                        Lien Tbms

                        Address: Muzaffarpur , Bihar

                        I am too victim of this fraud. I was told that this is zero balance account. I don't have to maintain any balance If I don't want to, said by the Sales person. Now I am being charged randomly for low balance. Charge Lien Tbms....
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                        S
                        Safura Ahmed
                        Jul 5, 2022
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                        I had taken loan from Kotak Mahindra for Rs.6000 and the dues date is 5th of every month. However, instead of deducting the amount on 5th they are charging late amount for no reason.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          T
                          Tejdeep_Singh
                          from Delhi, Delhi
                          Jul 4, 2022
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                          Kotak 811 Savings Account

                          Address: India

                          Hello,

                          I have also faced a similar problem. I was told this is a zero-balance account, so I don't have to maintain any minimum balance. But when I got a refund from a product that I returned, I was charged 401.99 as Charge lien TBMS. This was my first transaction, and I have no idea what services I'm being charged when I haven't availed anything!!

                          LIEN amount- 401.99
                          Reason- CHARGE LIEN TBMS
                          Remark-...
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                          S
                          Santhoshgorit
                          from Siddipet, Andhra Pradesh
                          Jul 3, 2022
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                          I'm not customer of kotak811 bank, even though I'm receiving frequent message from kotak bank to open zero balance account and other message from bank .
                          I'm getting irritated of such message In my mobile from your bank .
                          So kindly, stop messaging from your side
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            K
                            Kripper kP
                            Jul 3, 2022
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                            Resolved

                            Salary not Credited

                            I have a salary account in Kotak and my salary is supposed to be credited in my bank on 30 june 2022 but after 4 days still it is not credited. And I have checked with my employer and they told me they have already sent the salary to bank. And I checked this with other employees as well and they have received the money on 30 june.Kindly check the issue on priority...
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                            Shashwat Dubey`
                            Jul 2, 2022
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                            Address: 16/1 SALORI TELIYARGANJ PRAYAGRAJ UTTAR PRADESH 211004

                            Hi,
                            Kotat bank charged me. I wanted to know reason of below charges.
                            They are charging me tree times.
                            I suffer with this issue.
                            They are telling zero balance maintenance.
                            I must want to know about this issue.
                            I want the reason.
                            Please, give a resolution.
                            If are you taking money like this from my account, then how will i continue relationship with the kotak mahindra bank.

                            Example :
                            Chrg: atm bi fee-dom/xx6325/[protected]/140522
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              A
                              Abhishek Jadhavar
                              Jul 2, 2022
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                              I get spam messages from Kotak Mahindra Bank for opening a bank account. I would like these spams to be stopped as soon as possible. Also, I would like to know from where they got my precious mobile number.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                S
                                Shashwat Dubey`
                                Jul 1, 2022
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                                Address: 16/1 Salori Teliyarganj Prayagraj, Uttar Pradesh 211004

                                My account number is [protected] and
                                Kotak bank has charging me 10.48 and again 10.03 suddenly for 30 times in a day, what's the wrong is happening in my saving account. I want a proper solution on this issue. What is ATM BI FEE-DOM charges??
                                Are you want us to keep continuing account in your bank or what? Kindly give me solution for this issue.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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