Kotak Mahindra Bank Complaints & Reviews

Since last 2 months, everyday 4-5 times I got call from kotak mahindra customer care and they forcefully asking me to accept credit card which I have never applied for. When denying, they start abusing on calls and massages. This becomes everyday habit. How many numbers I will block?
I want resolution. I have the number who called me and abusive chats as well.

I tried to transfer the money from Kotak app to self Phonepe upi, but the amount is deducted from Kotak app and not received it

Amount =25000...

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is [protected]

Plz verify that someone has used cridit card with my credential I believe. It's shown on my CIBIL score lm shocked. Plz ASAP clear the issue Otherwise I will give the complaint against bank . I'm ready to support your team .this is second time complaint still your executive not responding .
Thank you
Mode laxmana rao

Dear Sir/Mam
I have my child bank account with Kotak Mahindra Bank.
I have not activated weekly alert SMS but bank started SMS bank and charged.
Lot of money deducted from my child account.
Kindly look at this matter and help to reverse charges with penalty
Account Number..[protected]

Thanking You
Sanjeev Kumar Sharma
[protected]
sanjeev.[protected]@gmail.com

My name is Himanshu Dhingra and my crn no is[protected].I took a persoanl laon for 4.3 lac which was available with offer of 0 processing fee and 14% reducing interest and I also confirmed this from customer service twice before taking the loan.When the amount was disbursed I was charged for 4300+770 gst as processing fee from my card due to which my credit limit went in negative and i was also charged for overlimit fee for 500+90 gst. I called customer service and and they reversed the overlimit fee and raised a ticket for reversal on 2 october gave me a timeline for 7 working days also promised me to give call himself but nothing happened so I called them again 3 times and got same response.I escalated it to management where Mayuri told me that it will be done within 5 working days and she will give me a call but no luck.I called several time on the escalation number but everytime I was told that Mayuri is handling the case so she will call and they have arranged a call which I never received.I tried to go further to level 3 and 4 for eascalation the number is always busy the complaint is not getting submitted online getting an error " something went wrong" .please look into this and do something for this else will see for legal support.

I deeply regret to inform you that the amount payable to me while the automatic closure of my savings account has not been received by me irrespective of repeated requests to Mr.Francis.

And Mr.Francis has been promising me it will be credited today, tomorrow for over 2 months of repeatedly asking him and so on now not attending my calls too...!

I have opened an 811 account it is closed because i have not completed my full KYC so my balance is stucked. i visit the bank and the bank told me you have to opened a new account in which you have to give cheque of Rs10000-/ after that you get your DD. i opened that account and the staff told me you have to opened securities account (deemet account).They told me they put alpha on my account i dont have to maintain the balance. On the other side the bank is deducting my money for not maintaing the money and am visiting bank again and again. I was write an application for my DD twice. Am visiting bank since last 6 month for DD and they give silly excuses and told me come after one weak or that day. After that they again give me another date.I am student i have to suffer alot because of this bank am belong a middle class familly and family is not happy by me because of this bank.
Staff is not behaving properly to me and my parent.
i have signed closure form they are not closing my account tool.
Help me ASAP to resolve this issue
Thank You.

Hi,

My name is Vandana Rawat and my card case is HD8CC03385. I got a call on 12 September that legal letter regarding my credit card payment is being delivered at my mother's home and police is among them. I was bewildered as my card used to be with hdfc and also under settlement. However the person on call said if I receive the letter I will have to make the whole payment again along +40000 interest. As per my settlement only 27000 was pending. They advised me to speak with manager. I spoke to manager and gave them my settlement letter via whatsapp and as per them paid the 27050 amount agreed upon for the final settlement and issuance of NOC.

Till now no NOC received. Even complained on rard.[protected]@kotak.com on 20 sept but no response received.

I had to chase lots of kotak representatives on call and sent emails to various kotak senior but no response. Even messaged on twitter but got a auto mail only. I will be lodging a FIR and complaint on RBI as already it's been 30+ days. I have all call recordings plus chat records.

I ordered lehenga choli on amazon price of 49999 but i received item and quality not good so i return the order amazon initiated my refund on 23 sept and done on 28 sep 2021 but hasn't recieved by my acount yet
my order id[protected]
transaction id- 3MblEQdwncKj5jlO0J
RRN no-[protected]
please give my money as soon as possible

My refund initiated but not credited in my account after 20 days also

Merchant shared ARN Details but not credited in my account

Hi Shekhar! Below are the ARN details of the transactions that were successfully refunded on[protected]

Transaction Id :[protected] Reversal Amount: 15000 ARN :[protected]
Transaction Id :[protected] Reversal Amount: 25000 ARN :[protected]
Transaction Id :[protected] Reversal Amount: 30000 ARN:[protected]
Transaction Id :[protected] Reversal Amount: 30000 ARN:[protected]
Transaction Id :[protected] Reversal Amount: 8000 ARN:[protected]

Account no: [protected]

Please provide the noc for my kotak credit card amount also done still not provide the noc

I am having a kotak credit card and I missed the payment of September 2022v due on 10th. It was active and I could see all the details of my credit card in kotak banks mobile banking app. But a representative of the bank came on 1st October 2021 to collect the dues of September 2021 which as per him I transferred the amount to his Account through Google Pay of Rs 1900. After that as he did not gave any receipt I asked him to send me the same and next day he sent a receipt but the amount paid was not reflected in the the account and next day my card was blocked and they removed everything from the mobile app and when I tried to see the details of the card message came no cards available. As there was no statement or details of my dues I emailed through grievances 1st level but no action has been taken till date. Neither they are giving the SR number or statement so that I can go for the next grievance level. I received an email from Kotak Bank credit card to pay the dues of September of Rs.2678 which I paid but the amount paid to the representative of Rs 1900 and now paid of Rs 2567 Is not reflected anywhere. My account is with Vadodara old padra branch

I have my card [protected]
CRN[protected]

I am constantly getting monthly bills etc but when I am trying to connect mobile banking etc it says no active cards.

Kindly let me know the status of my card is active or inactive?

if active - why my mobile banking is not working?
If not active-Keep the account closed ...Dont send any monthly statements.

you can reach me on my registered mobile [protected].

Also everywhere in the google contact mail id is mentioned service.[protected]@kotak.com but it is getting bounced.

I have requested the amount collection to the kotak upi and approved the request amount is debited but on the benificiery it shows payment failed, look into the issue asap...

Hi Team,

I have Been Defaulted in Making the Credit Card Payment for Rs 28, 000/-. As am Jobless from Last one Year six Months due to COVID. I Would Request you to Please Give me sometime to Clear the Dues at the Earliest. And also Would Request not to disturb any of my family members regarding the same.

Thanks & Regards

Surya Raju

[protected]

Hello,

i have done IMPS on 8 june 2021 of Rs 9000.

But unfortunately fund was not Recieved by Beneficiary.

Transfer details Below:
UTR No.[protected]
Date Time 8 juje 2021 4:13pm
Transfer amount 9000 Rupees
Beneficiary Name Humera Samim
Bank Name BANK OF INDIA
Account No. [protected]
IFSC CODE BKID0000098

I have complaint so many times to the Bank Manager but no refund provided by the bank and i also complain many times with customer care but no resolution has been provided.
I need urgent resolution please help

Regards
Arshad Ullah Khan
Mobile [protected]

Dear team
My kotak mahindra credit card has been undelivered due to reason of wrong pincode enterd.dear team please needful on top priority right pincode
Pincode:505001
Reference no:[protected]
Address GOLLAPALLI RAJU
Hno 1-20, NG tenthouse lane
Near veerabhadra towers
Ashok nagar, karimnagar
505001

Kotak Mahindra Bank Ltd.

Last Reported May 31, 2021

Credit Card

22, 139

Poor

Account Details
Last ReportedMay 31, 2021
Creditor NameKotak Mahindra Bank Ltd.
Account TypeCredit Card
Account StatusRestructured Due to COVID19
Opened DateJan 07, 2021
Closed Date
Limit---
Term---
Monthly Payment---
ResponsibilityIndividual
Balance22, 139
Highest Balance22, 139
Payment StatusRestructured Due to COVID19
Worst Payment Status---
Due to Last Payment---
Amount Past Due3704
Time 30/60/90 Days Late1/0/0
Remarks---
Payment History
Latest Status Current

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2018
2019
2020
2021 NO NO NO NO
Noticed something wrong?

You could report an error with Equifax.

Creditor Information
Kotak Mahindra Bank Ltd.

Kotak Mahindra Bank Ltd.

Last Reported Aug 31, 2021

Credit Card

22, 140

Good

Account Details
Last ReportedAug 31, 2021
Creditor NameKotak Mahindra Bank Ltd.
Account TypeCredit Card
Account StatusCharge Off/Written Off
Opened DateJan 07, 2021
Closed Date
Limit---
Term---
Monthly Payment---
ResponsibilityIndividual
Balance22, 140
Highest Balance18, 500
Payment StatusCharge Off/Written Off
Worst Payment Status---
Due to Last Payment---
Amount Past Due22140
Time 30/60/90 Days Late0/0/0
Remarks---
Payment History
Latest Status Current

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2018
2019
2020
2021 NO NO
Noticed something wrong?

I have been getting treatening calls from KOTAK mahindra bank for some person named as ASAD Ali as he has taken a loan from them and as said by the person calling given my number as reference.

got calls from [protected] and whats app pics from [protected]

I donot know this guy and not in connection also, but then they started said main "ek chor ko chupa raha hu", indirectly calling chor to me. I called them back for asking about the department they said they are from collection department and they do not have any national holiday.

I have been called by them again and again and also taking my wife's name.
I will be escalating this issue as i will be lodging a complain against Kotak Mahindra bank for harrasing me on calls also will file a complain in Police.

This is shameful i[censored] guys are giving loans without proper documentations and then harrasing someone else for it.