Kotak Mahindra Bank Complaints & Reviews

I have opened an 811 account it is closed because i have not completed my full KYC so my balance is stucked. i visit the bank and the bank told me you have to opened a new account in which you have to give cheque of Rs10000-/ after that you get your DD. i opened that account and the staff told me you have to opened securities account (deemet account).They told me they put alpha on my account i dont have to maintain the balance. On the other side the bank is deducting my money for not maintaing the money and am visiting bank again and again. I was write an application for my DD twice. Am visiting bank since last 6 month for DD and they give silly excuses and told me come after one weak or that day. After that they again give me another date.I am student i have to suffer alot because of this bank am belong a middle class familly and family is not happy by me because of this bank.
Staff is not behaving properly to me and my parent.
i have signed closure form they are not closing my account tool.
Help me ASAP to resolve this issue
Thank You.

Hi,

My name is Vandana Rawat and my card case is HD8CC03385. I got a call on 12 September that legal letter regarding my credit card payment is being delivered at my mother's home and police is among them. I was bewildered as my card used to be with hdfc and also under settlement. However the person on call said if I receive the letter I will have to make the whole payment again along +40000 interest. As per my settlement only 27000 was pending. They advised me to speak with manager. I spoke to manager and gave them my settlement letter via whatsapp and as per them paid the 27050 amount agreed upon for the final settlement and issuance of NOC.

Till now no NOC received. Even complained on rard.[protected]@kotak.com on 20 sept but no response received.

I had to chase lots of kotak representatives on call and sent emails to various kotak senior but no response. Even messaged on twitter but got a auto mail only. I will be lodging a FIR and complaint on RBI as already it's been 30+ days. I have all call recordings plus chat records.

I ordered lehenga choli on amazon price of 49999 but i received item and quality not good so i return the order amazon initiated my refund on 23 sept and done on 28 sep 2021 but hasn't recieved by my acount yet
my order id[protected]
transaction id- 3MblEQdwncKj5jlO0J
RRN no-[protected]
please give my money as soon as possible

My refund initiated but not credited in my account after 20 days also

Merchant shared ARN Details but not credited in my account

Hi Shekhar! Below are the ARN details of the transactions that were successfully refunded on[protected]

Transaction Id :[protected] Reversal Amount: 15000 ARN :[protected]
Transaction Id :[protected] Reversal Amount: 25000 ARN :[protected]
Transaction Id :[protected] Reversal Amount: 30000 ARN:[protected]
Transaction Id :[protected] Reversal Amount: 30000 ARN:[protected]
Transaction Id :[protected] Reversal Amount: 8000 ARN:[protected]

Account no: [protected]

Please provide the noc for my kotak credit card amount also done still not provide the noc

I am having a kotak credit card and I missed the payment of September 2022v due on 10th. It was active and I could see all the details of my credit card in kotak banks mobile banking app. But a representative of the bank came on 1st October 2021 to collect the dues of September 2021 which as per him I transferred the amount to his Account through Google Pay of Rs 1900. After that as he did not gave any receipt I asked him to send me the same and next day he sent a receipt but the amount paid was not reflected in the the account and next day my card was blocked and they removed everything from the mobile app and when I tried to see the details of the card message came no cards available. As there was no statement or details of my dues I emailed through grievances 1st level but no action has been taken till date. Neither they are giving the SR number or statement so that I can go for the next grievance level. I received an email from Kotak Bank credit card to pay the dues of September of Rs.2678 which I paid but the amount paid to the representative of Rs 1900 and now paid of Rs 2567 Is not reflected anywhere. My account is with Vadodara old padra branch

I have my card [protected]
CRN[protected]

I am constantly getting monthly bills etc but when I am trying to connect mobile banking etc it says no active cards.

Kindly let me know the status of my card is active or inactive?

if active - why my mobile banking is not working?
If not active-Keep the account closed ...Dont send any monthly statements.

you can reach me on my registered mobile [protected].

Also everywhere in the google contact mail id is mentioned service.[protected]@kotak.com but it is getting bounced.

I have requested the amount collection to the kotak upi and approved the request amount is debited but on the benificiery it shows payment failed, look into the issue asap...

Hi Team,

I have Been Defaulted in Making the Credit Card Payment for Rs 28, 000/-. As am Jobless from Last one Year six Months due to COVID. I Would Request you to Please Give me sometime to Clear the Dues at the Earliest. And also Would Request not to disturb any of my family members regarding the same.

Thanks & Regards

Surya Raju

[protected]

Hello,

i have done IMPS on 8 june 2021 of Rs 9000.

But unfortunately fund was not Recieved by Beneficiary.

Transfer details Below:
UTR No.[protected]
Date Time 8 juje 2021 4:13pm
Transfer amount 9000 Rupees
Beneficiary Name Humera Samim
Bank Name BANK OF INDIA
Account No. [protected]
IFSC CODE BKID0000098

I have complaint so many times to the Bank Manager but no refund provided by the bank and i also complain many times with customer care but no resolution has been provided.
I need urgent resolution please help

Regards
Arshad Ullah Khan
Mobile [protected]

Dear team
My kotak mahindra credit card has been undelivered due to reason of wrong pincode enterd.dear team please needful on top priority right pincode
Pincode:505001
Reference no:[protected]
Address GOLLAPALLI RAJU
Hno 1-20, NG tenthouse lane
Near veerabhadra towers
Ashok nagar, karimnagar
505001

Kotak Mahindra Bank Ltd.

Last Reported May 31, 2021

Credit Card

22, 139

Poor

Account Details
Last ReportedMay 31, 2021
Creditor NameKotak Mahindra Bank Ltd.
Account TypeCredit Card
Account StatusRestructured Due to COVID19
Opened DateJan 07, 2021
Closed Date
Limit---
Term---
Monthly Payment---
ResponsibilityIndividual
Balance22, 139
Highest Balance22, 139
Payment StatusRestructured Due to COVID19
Worst Payment Status---
Due to Last Payment---
Amount Past Due3704
Time 30/60/90 Days Late1/0/0
Remarks---
Payment History
Latest Status Current

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2018
2019
2020
2021 NO NO NO NO
Noticed something wrong?

You could report an error with Equifax.

Creditor Information
Kotak Mahindra Bank Ltd.

Kotak Mahindra Bank Ltd.

Last Reported Aug 31, 2021

Credit Card

22, 140

Good

Account Details
Last ReportedAug 31, 2021
Creditor NameKotak Mahindra Bank Ltd.
Account TypeCredit Card
Account StatusCharge Off/Written Off
Opened DateJan 07, 2021
Closed Date
Limit---
Term---
Monthly Payment---
ResponsibilityIndividual
Balance22, 140
Highest Balance18, 500
Payment StatusCharge Off/Written Off
Worst Payment Status---
Due to Last Payment---
Amount Past Due22140
Time 30/60/90 Days Late0/0/0
Remarks---
Payment History
Latest Status Current

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
2018
2019
2020
2021 NO NO
Noticed something wrong?

I have been getting treatening calls from KOTAK mahindra bank for some person named as ASAD Ali as he has taken a loan from them and as said by the person calling given my number as reference.

got calls from [protected] and whats app pics from [protected]

I donot know this guy and not in connection also, but then they started said main "ek chor ko chupa raha hu", indirectly calling chor to me. I called them back for asking about the department they said they are from collection department and they do not have any national holiday.

I have been called by them again and again and also taking my wife's name.
I will be escalating this issue as i will be lodging a complain against Kotak Mahindra bank for harrasing me on calls also will file a complain in Police.

This is shameful i[censored] guys are giving loans without proper documentations and then harrasing someone else for it.

I got scammed by the name of Kotak Mahindra Bank by shine app. And I transferred total amount of Rs 1440(Rs90+ Rs1350).So please help me to get my money back.

My Name is Rajkiran Patkar - I have cleared my consumer loan on 5th Oct but still Kotakconsumer load department is charging for 250 rs -- I do not want any charges as I have already paid to you, I NEED MY NOC

Staff is calling and using abusive language. Speaking indecent language in my friend and close by circle . Calling them and harassing

My account was opened in Aug 2015 and even after submitting the I'd proof the bank entered incorrect name. Since then I've been following up with Bank to correct my name and they'll say that it'll take 15days/ 1week/ 7working days etc to correct this. But till now it's not updated and it's been 6yrs. This is really frustrating and it's like torture as my verification fails when I submit my id and bank account for some other process since the name doesn't match. Please check this I need my name to be corrected immediately do that the verification can be easy.

My credit card no [protected]
I want to settle my outstanding in EMI with waive of overdue charges facing financial crisis due to covid pandemic
But ur recovery agent stealing my data my contact list and harassing my relatives and known which is against supreme court and RBI guidelines .I m mentally torched by ur recovery agent take action against them and provide me best EMI options for me.i m in big financial crisis I can't pay anymore a big amount .

My name is Nigam Patel and I had ordered (Prestige Edge Gas Table PEBS 03 L- Black 3 Burner Stove ) of RS.7627/- in Amazon on -11/08/2021. and after -14/08/2021. I returned this order due to personal reason. And on - 01/10/2021.
Amazon initiated the amount to my card but I still didn't get the money. Amazon sent this reference number
(7gF[protected]JzD) and told me to fill charge dispute form but Kotak Mahindra Bank...

Kotak Credit Card Collection Agency In noida— credit card agent harassing me and my family

11.10.2021 Delhi
Dear sir/madam,
I m Deepika Pandey wife of mr.Arjun Pandey.I having credit card no. Ending xxxx9935. My husband card payment minimum balance is due since one months. Because of some personal problem we cound not pay our minimum payment to kotak credit card since 1 months on tuesday one person from collection agencies his name mr. Manish his mobile no. Is [protected]. call me and He started giving warning to me, mera paise dedo wrna tere husband ko maar duga even the money amt is 11840 but he said paid 25000 immidately other wise sare pariwaar ko maar duga.gaali dene laga mujhe.jab maine kaha police complaint karugi toh kehta ja kisi k baap se ni darta.. I politely asked him what's your name, whats your agencies name? He refused to answer me anything and started very bad behavior with me and also abuse me that i have to give him money anyhow otherwise he will called me daily .even he said he come my house one kotak credit card man behave like this in front of my collegue is not good I didn't understand what is the way of collecting money.
Sir i am not a criminal or not a fraud person who will take their money and run away. I had just missed my payment due date and i was about to pay this month. But i am very hurt and my children are also scared. I dont want to continue my account with your bank and will make the payment also but before i make the payment i want you to solve this problem and i want that man and their agencies should apologize me. And should never call me again

Hope you will understand me and will not disappoint me. And solve my problem.

Thanking you,