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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 33

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D
DevrajD
from Hyderabad, Telangana
Oct 12, 2021
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Hi my name is KOKKILIGADDA DEVAIAH, , I am using kotal last two years .. starting with ok this ok account but now this account charges unnecessary points .. even I did not using my atm card through withdrawal more than 5 times but how theses bank charges... Please solve these problem..
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    Nileswar Narzary
    Oct 11, 2021
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    Address: Bangalore Karnataka pin 560043 branch kalyan nagar IFSC code kkbk0008066
    Website: Cash deposit

    I went to deposit cash ta 10 or 20 but your bank didn't take savings account i don't deposit he said i open current account to deposit 10 or 20 that app staff is not good he is very bad and
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Your bank staff is not good whay not accept in your bank 10and 20rupes not I have 3000 rupees bat not accept
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      Yau
      Oct 10, 2021
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      What the hell is happening.. Why are you charging every day 23 rupees as ATM charge ?? Minimum 5 txn are allowed what is happening here I lost my 459 rupees in just last 10 days from 1 Oct to 10 Oct .. Solve my quries or else close my AC I don't want to serve it any more
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Ishita Somaiya
        Oct 10, 2021
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        Hi I am Ishita Somaiya. On 10th October, the kotak bank deducted 590 rs as ecs charges because I failed to pay last month 100rs SIP .
        That 590 rs was my college exam fees, and If I don't pay it on time then they will not let me appear for the examination.
        I really need that money.
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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          Mubarak sheikh
          Oct 10, 2021
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          Dear team

          kotak Mahindra Bank kept my account on hold for no reason i went to bank directly in person and asked they are saying penalty charges for some transaction but I didn't make any transaction for penalty reasons kindly check and please release my account and do the needful
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            A
            Altafmansoori44
            Oct 10, 2021
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            Hi I am Altaf mansoori
            My bike no MH47BA5604
            My misktakly I take eastern express highway that located in wadala
            In this bridge only 4 wheeler vihicel allow I want to go manish markwt I open the google map for manish market I going with google map suddenly I saw that one traffic police stop me and told me show driving licenece nd I show after that I told me this highway for 4 wheeler I told him my mistakely I going on this highway bcoz of google map he told me mujse mat sikha nd mera key bike nikal diya he told me give me 1000 rupees i say I don't have that much money I told me I will put on jail and he touring me for money i say sir ya galat bolre hai ho he told me muje mat sikha jada bolega to fir karunga aise bolra ta matlab uniform ka Misuse karre ha or bht rudely baat karra hai after that he fine me 2200rupees
            Aise nhi hota hai kindly take action this traffic police
            Aam admi ka Barosa nhi rahga police wale k upar
            My request is kindly take action
            Regard
            Altaf
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            toh kotak mahindra bank me kyu dala h bey
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              M
              macmagic34
              from Mumbai, Maharashtra
              Oct 9, 2021
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              Resolved

              Amount not received in kotak 811 account

              Address: Bhayandar west

              Hi,
              I made ₹50000 deposit thrice today in my kotak 811 account. For the first two deposits I can see the amount in my account. But the last 50000 amount is not shown. I got the confirmation in the kotak app that it has been added and all. But I don't see it as balance.
              I have also attached my another bank's statement from where I had sent the money into kotak 811 account.

              Please get back to me at the earliest...
              +1 photos
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              A
              Ansar Ahmed and Imrana Begum
              Oct 9, 2021
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              Address: C1, 19A, Yamuna Vihar, Shahdara, New Delhi, Delhi 110053
              Website: www.kotak.com

              I applied for kotak credit card and after 2-3 weeks they rejected and not refund rhe money, please refund my money...
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                ayn vera
                Oct 9, 2021
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                On 9 October 2021, I received multiple calls from a certain Neha Sharma . She called me to tell me a certain Venugopal Iyengar had given my number as their alternate contact and apparently Kotak would issue
                me those notices, as this venugopal is not receiving those.
                After telling her multiple times that neither do I know him nor do I have anything to do with it, she used rude and threatening language with me, saying she will make sure I receive a notice on behalf of mr venugopal. She did not listen to me, in fact insisted that it was not her problem. As I don't know him, never gave him my number for any matter. I don't know how he got my number and used it. If he is not responding bank regarding payment, it is not my concern neither I am responsible for it. And I tried telling this multiple times to your employee but she hung up the call on me.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  Avin Shah
                  Oct 9, 2021
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                  Address: surat

                  I am receiving calls and messages from various numbers from Delhi, Vadodara, Gujarat High court, Ahmedabad etc for recovery of outstanding loans of KOtak mahindra bank and bajaj finance. Every time i had informed that i have no account in Kotak Mahindra Bank nor Bajaj Finance. I had checked every number in truecaller and all the numbers are reported as Spam. I had also reported in cyber cell on[protected]. Further i am also mentioning all the numbers from where i am receiving the calls.
                  1) [protected] - Ashok desai - delhi
                  2) [protected] - Sheetal gupta - delhi
                  3) [protected] - Vikram choudhry - Gujarat high court
                  4) [protected] - Legal dept. Bajaj Finance.
                  5) [protected] - Brijesh from delhi kotak bank.
                  6) Margi Patel - Kotak head office Ahmedabad.
                  I am requesting you to please look in to matter since someone has used my documents and taken loan from bajaj finance and kotak bank under my name. Calls for appearing in court are also coming on me. I have attached mailed received from Kotak bank regarding outstanding loan. Furthermore Ashok desai from delhi told me that your total outstanding is Rs. 52, 000 and if you want to settle i will share you link and pay 10, 000 only towards full and final settlement. I replied that i am not going to pay even 1 rupee since i had not taken any loan.
                  Kindly help me out and report this as fraud
                  +1 photos
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Hi! We're so sorry to hear about your experience. We request you to kindly share your loan account number for which you receiving collection calls at Social.[protected]@kotak.com along with the registered number or CRN and the concerns to be mentioned in the mail for enabling us to assist you further. ^Team Kotak ^Team Kotak
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                    O
                    orbitude
                    from Kochi, Kerala
                    Oct 7, 2021
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                    I am getting multiple (upwards of 2-3 calls a day) asking if i require a Kotak Credit Card. This has been going on for months now and is continuing despite me taking my time to explain to them that I am not interested and to please remove me from the call list.

                    Please take care of this lest I will be forced to explore other options.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      Nitisharora777
                      Oct 5, 2021
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                      Address: Kotak mahindra bank jalandhar bus stand

                      Whenever I recieved money from anyone. For example if someone send me 1200. But i recieve 1000something or 1100 something. I suffer this problem too many times. Kotak bank is fraud bank. Without any reason bank deduct money from my account. I think bank ceo was very poor and cheap and kotak customer care was never pick up the calls. Whenever i try too call. This is 6th time now. Money has deduct from my account
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        Seeka sai teja
                        from Hyderabad, Andhra Pradesh
                        Oct 5, 2021
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                        Address: Malakpet, Hyderabad

                        My name is seeka sai teja and i had ordered a product of rs. 1299 from amazon on 25/09/2021 & i cancelled this order due to personal reason. And on 03/09/2021 amazon initiated the amount to my account but i still didn't get the money. Amazon sent this reference number 74332741272127190397674 and told me to fill charge dispute form but indian bank doesn't have such policy. So please kindly respond to this complaint it's very urgent.
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                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Kiran0848
                          from Hassan, Karnataka
                          Oct 2, 2021
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                          Address: 301,KADANURU(V)(P)

                          I have been using this account from last 1.5 years and my kotak account is salary savings account but now i have noticed that my account is keep deducting from rs.23.60 on the daliy basis for the atm cw fees-dom. As per my knowledge there are 5 transactions are free in a month i have charged 3 times till toady, your bank is keep charging rs.23.60 from my account which is not good...
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            VaibhavKute
                            Oct 1, 2021
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                            Alert!
                            Mandate reference no: HDFC00000000xxxxxx issued to KOTAK MAHINDRA BANK LTD with value Rs. 100000.00 and frequency MNTH is received today for processing.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Kumaraaa
                              Oct 1, 2021
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                              Address: Amazon
                              Website: Amazon

                              RESPECTED SIR / MADAM,

                              Greetings of the day

                              SUB = AMOUNT COULDN'T CREDIT TO MY KOTAK MAHINDRA BANK ACOUNT

                              13/ 08 2021 at that time I did online purchase on Amazon.com but unfortunately I canceled my order .my order amount was (₹12060) once I canceled my order I received only( ₹100) my balance( ₹ 11960 )amount was not received. I can attached my order details files in below pls check that and give me a proper response
                              +2 photos
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Refund initiated amazon but not receive

                              Refund initiated amazon but not received - Comment #3901619 - Image #0
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                                shubhamald
                                Oct 1, 2021
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                                Hello Kotak Bank,

                                I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

                                I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
                                My mobile number is [protected]

                                Thanks
                                Shubham Vishwakarma
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  Pavan enna
                                  Oct 1, 2021
                                  May 17, 2023
                                  This thread was updated on May 17, 2023
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                                  Kotak secure one policy no.GO000036

                                  I want to cancel my kotak secure one insurance policy I'm totally unsetisfide with this insurance policy kotak costumer exicutive no. Not respond I try many time costumer miss lead me.i want refund my money back which is 2938/-
                                  Name pavan meena
                                  Policy no GO000036
                                  Kotak group secure one insurance policy
                                  MOBILE no [protected]
                                  Email [protected]@gmail.com...
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                                  Aditya Pamulapati
                                  from Hyderabad, Telangana
                                  Oct 1, 2021
                                  Resolved
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                                  Resolved

                                  I am Aditya Pamulapati holding a savings 811 account in your bank.
                                  So, few hours ago I ordered an Image debit card in your kotak mobile application and the total amount deducted was Rs.468 which is way higher than the amount that initially showed up as Rs.234. As this seemed suspicious, I called your customer care and got mis leading information saying the extra amount of Rs.234 was an annual charge but thanks to my home branch executive who confirmed that there won't be any extra charges in addition to the amount of Rs.234 and the kotak bank cheated me by imposing an extra charge. In order to confirm legally, I requested your customer care executives for an invoice but those guys were so rude and unprofessional and said there won't be any invoice for the purchase of the debit card. Initially neither the extra amount wasn't showed up on kotak application nor your customer care executives will not be sending the invoice which clearly indicates that Kotak is not at all accountable and don't care about their customers by imposing those illegal charges. I asked the executive to cancel the debit card but that guy confirmed that the refund will not be credited and the card will be not be delivered which is a huge cheating in the current corporate society as the basic privacy policy of any company is to refund the amount to the customer if the ordered product is cancelled.
                                  Nov 3, 2021
                                  Complaint marked as Resolved 
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 03, 2021
                                  Kotak Mahindra Bank Customer Care's response
                                  Hi! Apologies for any inconvenience caused. Seems we have made you unhappy. Let us take a quick look at this for you. We request you to write to us at Social.[protected]@kotak.com along with your contact details and we’ll reach out to you. ^Team Kotak
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                                    meenaku
                                    from HYDERABAD, Andhra Pradesh
                                    Sep 30, 2021
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                                    Fraud bank, they are charging for credit card for no reason, how many times should I pay. Every month they are charging even though there is no dues
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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