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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 35

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R
Ramesh payyavula
Sep 20, 2021
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I have been receiving regular Unwanted promotional sms' from your bank to open account in your bank. It's irritating me a lot as I am not interested in opening account in any bank.

Kindly remove my number [protected] from your promotional sms sending list as soon as you read this.

Thank u for your immediate action to be taken.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    A
    Akhil sharma121
    Sep 19, 2021
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    Hi iam akhil and Recently my brother died with covid and he having loan in kotak mahindra bank. My brother filled a nominee of my mom but they mention other name in the field of nominee.They mention my brother got married but up to know my brother didn't get married.They forced for death certificate of my brother and they are doing fraud. And they use abusive language when they call me. I put case against kotak executive and branch manager
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      A
      Ayeshkhan
      Sep 17, 2021
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      Address: Ground Floor, No. 160, RT Nagar Main Rd, Matadahalli, Bengaluru, Karnataka 560032

      Sir I have ordered Maybelline New York Girl's Gotta Go Out Eye Makeup Kit on 11 September 2021 & received on 13th September, but I have not received the refund. Amazon initiated refund on 14th September and was expected to come within 3-5 days on 17th September or 19th September
      Amazon gave me the reference id[protected] but Kotak Mahindra Bank has still not credited my money
      This is urgent please help me as soon as possible
      +2 photos
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        T
        Tabbu Syeda
        Sep 16, 2021
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        Yesterday 9:50 Morning I withdraw 800 from Karnataka Bank ATM ..But I didn't got Amount But my balance is deducted rupees 800 kindly help me with this
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          S
          Shilpa Jawalkar
          Sep 16, 2021
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          Regarding Car loan NOC

          Address: Pune

          So this is regarding my car LOAN NOC. I’ve closed my LOAN long back around 2-3 years ago. Now we have no idea how the NOC document thing works. Now after 3 years when I am asking for the document your team says that it had dispatched 2-3 years back you must have gotten it. But I didn’t receive any document nor I have received any call or mail regarding dispatch of NOC.

          The person named SARIKA talked rudely...
          +2 photos
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          #ultron gamer
          Sep 16, 2021
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          Address: Satpur ambad link road gat no 11 plot no 31

          I will transfer money to upi id than it's fail
          Than my kotak bank deduced 100rs
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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            J
            Juvelle Mendes
            from Bengaluru, Karnataka
            Sep 15, 2021
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            Removal of lien from beneficiary

            I made a wrong payment to beneficiary account in kotak .I contacted the beneficiary directly to refund the amount which they did .I placed a request with ICICI to send a mail to kotak to remove lein .They say they informed kotak but kotak Mahindra says they have not recieved any confirmation .None of the banks are fully co operating and both banks are playing passing the parcel.Its been 2 months...
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            A
            Atul Kumar bind
            Sep 15, 2021
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            As i am not interested in your kotak 811 online saving account don't send me such messages to me
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              M
              Muthu Kumar 0606
              Sep 14, 2021
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              I have got deducted Rs 590 many a times from my salary account for non maintenance charges. I haven't got any intimation or prior notice that I will be deducted. I haven't got any notification through any medium like text or mail while deduction. This is the 5th time in 2 months.. kindly help me in resolving this issue and help me get my money back asap.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                D
                Ddsneha
                from Noida, Uttar Pradesh
                Sep 14, 2021
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                After every 15 days, I used to get new msgs from your every agent with the same statement for the account which am not using for more than 3 years now and for which already complaint and mailed to get it closed once I already deposited the amount.
                Every time I shared the screenshots and msgs to your new agent and they say sorry and after 15 days, new person come up with the same things.
                Don't you have the compile details of every customer. Why always I have to say the same thing everytime with your new agents. Please look into this on prior and I really don't want to deal with this anymore
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  D
                  Dnyan_slr0607
                  from Pune, Maharashtra
                  Sep 13, 2021
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                  Address: Kharadi, Pune - 411014
                  Website: www.kotak.com

                  I have been using this account since 2 years and it's 0 balance basic savings account (811), My account is kept deducting rs 23.60 for the atm CW fees-dom from last month. Actually, I didn't make any withdrawals in the last 2 months.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    D
                    digitalguidetech
                    from Hanumangarh, Rajasthan
                    Sep 13, 2021
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                    Resolved

                    Me Ek Digital Marketor hu mam Mera Account Kotak Mahindra Bank hisar Branch me hai. 31/08/2021 ko mera account Freeze ho gaya mane customer care ko call kiya bataya gaya ki branch me jao Me branch visit hua manejar ne bola ap saving account use kar rahe ho business ka paisa aa raha hai document liye bola gaya next day unfreeze ho jayega but nahi hua fir 7 din ke liye bola gaya 7 din ke bad call aya ki apke account me ek payment aaya hai 8000 ka us person par case chal raha hai Fraud ka to is liye apka account freeze kiya gaya hai mane kha is me meri kya galti hai mera to kam marketing ka hai na hi me personally janta hu customer ko online hi bat hui thi Fir bol rahe hai ki Sir jab tak us ka case close nahi hoga apka payment nahi nikal sakta mera amount bhi usme hold ho gaya hai
                    +2 photos
                    Oct 15, 2021
                    Complaint marked as Resolved 
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Verified Support
                    Sep 14, 2021
                    Kotak Mahindra Bank Customer Care's response
                    Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                    sir my problem is solved
                    Kotak Mahindra Bank Customer Care's response, Sep 16, 2021
                    Verified Support
                    Hi! We are glad to know that the issue has been resolved. Thanks for writing ^Team Kotak
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                      V
                      viks351
                      from Mumbai, Maharashtra
                      Sep 11, 2021
                      Resolved
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                      Resolved

                      SPLN60018968
                      Recent event date -1sep21
                      I wrote a mail in the grievance redressal stating the bank is requesting for an amount after receiving it. An EARLIER Reply is sent by some man named Dinesh. if I look at the response he sent, I can see 2 files, where it clearly shows that Bank received the money on 31st Aug. But the BANK inspite of receiving the money made an attempt on 1st Sep in my bank account and is even asking for bouncing charges. in this fashion for last 5 times. I m disputing this from 1 year or more--WHEN CHARGES TOLD TO ME WAS 7000. BANK IS ADDING CHARGES IN THIS STYLE WHICH IS NOT FAIR PRACTICE. Whatever, rules and regulations this man Dinesh wrote is not related to the issue I am highlighting here. I HOPE SOMEONE IN THIS forum SORTS THIS FOR ME. i agree with genuine bouncing charges due to unavailability of funds. But the bank has been creating CHARGEs by communicating one thing from collection representative and doing another. Now charges they are asking is 33000, which is unfair. No proper resolution given on why bank will take payment 1 day and second day make a mandate and make bouncing charges corpus- for harassing their customer. I would like your help to resolve this for the initial amount 7000 without impacting my score.
                      Oct 19, 2021
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Verified Support
                      Sep 18, 2021
                      Kotak Mahindra Bank Customer Care's response
                      Hi! We wish to inform you that, the EMI bounce charges for Rs.750/- have been waived which was charged on 1st September 2021. ^Team Kotak
                      Hi! We have raised the request regarding the said concern to vide SR # 1-[protected] and the turnaround time for the same is 5 working days. We shall update you on the status at the earliest. Appreciate your patience. ^Team Kotak
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                        J
                        Jagannath Das 1971
                        Sep 10, 2021
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                        Address: A- 437, durga gali , Mandawali fazalpur, Delhi-110092
                        Website: Www.jagannathdas.com

                        Dear sir and madam
                        My name is jagannath das, my kotak mahindra bank debit card misplaced, so kindly deactivate my debit card immediately
                        My card number is [protected] and my account number is [protected]
                        Jagannath das
                        [protected]
                        East Delhi preet vihar branch
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Kindly deactivate my kotak mahindra bank debit card and issue new debit card for me
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                          V
                          Vivek_528
                          Sep 10, 2021
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                          Hello Kotak Mahindra Bank,
                          Stop sending me SMS for opening a account with no maintenance fee. I have never subscribed to your bank but you guys are annoying me by sending frequent messages. It's kinda getting worse. Daily I get 2 3 messages from your bank and there is no option of blocking the messgaes. You guys think this is your marketing strategy. Even if people are intrested but you annoy them with this many spam messages they change their decision and i will also suggest them not take any account from your bank. I need to stop getting messages from your bank ASAP.I don't want any account in your bank nor messages from your bank.
                          DO NOT SEND ME MESSAGES.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            G
                            gnanapradeep veeraragavula
                            Sep 9, 2021
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                            Hello @kotak
                            Today I got to know that Kotak has charged 23.60 RS eight times, even there is no message from bank. Need some clarification regarding this. I would be better if it is notified atleast for deduction.
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                              A
                              Ansar Mohamed
                              from Bengaluru, Karnataka
                              Sep 8, 2021
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                              My crn is 30865979.. My mobile no is [protected]..I tried to purchase in Amazon using Kotak emi scheme via NetBanking.. I tried twice but it was transaction failure both times.. But I was shocked & suprised to see that two loan has be generated with LAN: CFB5410056 & CFB5409871.. Kindly cancel the loan at the earliest
                              By
                              ANSAR MOHAMED A
                              Call me at the earliest to [protected]..
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                V
                                vish03
                                from Umbergaon, Gujarat
                                Sep 8, 2021
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                                Address: IFSC CODE - KKBK0000833

                                Since 30th of August 2021 I'm asking Amazon.in for refund Transaction to my Kotak Mahindra Bank account.
                                purchase was done through Kotak app via Kaymall - amazon.
                                Amount debited with kotak ref no[protected].
                                Amazon completely disappointed me regarding information for reference number.

                                Customer care said refund will be initiated to original payment source which is my Kotak Mahindra debit card.

                                Amazon India playing blame gave toward my bank regarding technical issue for reference number.

                                Please help me to get back my Hard Earn Money back in my saving account.
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  M
                                  Mohsin Nathani
                                  Sep 7, 2021
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                                  Resolved

                                  Address: 307, Lalmiya Appt. Behind Mirjhashami Masjid, Saiyadwada, Variyali Bazar, Surat

                                  Hello Mohsin Here

                                  i have a 811 kotak account i transfer 4000rs through imps to sbi account which is also mine

                                  but

                                  the amount deducted from kotak and not reflected in sbi, which has me worried

                                  pls solve this issue

                                  mobile number ; [protected]

                                  ac no: [protected]
                                  ifsc code : KKBK0002854
                                  Sep 8, 2021
                                  Complaint marked as Resolved 
                                  Thanks you Kotak Mahindra Bank, My Problem is been resolved
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Sep 08, 2021
                                  Updated by Mohsin Nathani
                                  Hello @KotakBank

                                  Will you pls respond, today is the last date and i have to make a payment

                                  But, My money is stuck

                                  pls help
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                                    Q
                                    Quds
                                    from Kolkata, West Bengal
                                    Sep 6, 2021
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                                    I am having a kotak mahindra credit card and the outstanding amount is Rs. 1608/-. I was paying the amount from august or September 2020, and the last amount which I had to pay was Rs. 1608 in February 2021. But they wanted me to pay Rs. 5000/-. When I have asked the reason, they denied to give any reason, from February till now, everytime different executive calls me everytime and whenever I escalate my issue, they didn't call back to me. Today I had a conversation with Harmeet from Kotak and he misbehaved with me and talk to me like he is rowdy. I told me to get the information first then ask me anything. He threatened me to pay Rs. 4000/-. I told him, I have all the data of my payment and the call as well as WhatsApp records of all the kotak mahindra credit card executives. Instead of giving solution, he is threatening me. Such a fraud credit card dept kotak mahindra has.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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