Kotak Mahindra Bank Complaints & Reviews

I will transfer money to upi id than it's fail
Than my kotak bank deduced 100rs

I made a wrong payment to beneficiary account in kotak .I contacted the beneficiary directly to refund the amount which they did .I placed a request with ICICI to send a mail to kotak to remove lein .They say they informed kotak but kotak Mahindra says they have not recieved any confirmation .None of the banks are fully co operating and both banks are playing passing the parcel.Its been 2 months...

As i am not interested in your kotak 811 online saving account don't send me such messages to me

I have got deducted Rs 590 many a times from my salary account for non maintenance charges. I haven't got any intimation or prior notice that I will be deducted. I haven't got any notification through any medium like text or mail while deduction. This is the 5th time in 2 months.. kindly help me in resolving this issue and help me get my money back asap.

After every 15 days, I used to get new msgs from your every agent with the same statement for the account which am not using for more than 3 years now and for which already complaint and mailed to get it closed once I already deposited the amount.
Every time I shared the screenshots and msgs to your new agent and they say sorry and after 15 days, new person come up with the same things.
Don't you have the compile details of every customer. Why always I have to say the same thing everytime with your new agents. Please look into this on prior and I really don't want to deal with this anymore

I have been using this account since 2 years and it's 0 balance basic savings account (811), My account is kept deducting rs 23.60 for the atm CW fees-dom from last month. Actually, I didn't make any withdrawals in the last 2 months.

Me Ek Digital Marketor hu mam Mera Account Kotak Mahindra Bank hisar Branch me hai. 31/08/2021 ko mera account Freeze ho gaya mane customer care ko call kiya bataya gaya ki branch me jao Me branch visit hua manejar ne bola ap saving account use kar rahe ho business ka paisa aa raha hai document liye bola gaya next day unfreeze ho jayega but nahi hua fir 7 din ke liye bola gaya 7 din ke bad call aya ki apke account me ek payment aaya hai 8000 ka us person par case chal raha hai Fraud ka to is liye apka account freeze kiya gaya hai mane kha is me meri kya galti hai mera to kam marketing ka hai na hi me personally janta hu customer ko online hi bat hui thi Fir bol rahe hai ki Sir jab tak us ka case close nahi hoga apka payment nahi nikal sakta mera amount bhi usme hold ho gaya hai

SPLN60018968
Recent event date -1sep21
I wrote a mail in the grievance redressal stating the bank is requesting for an amount after receiving it. An EARLIER Reply is sent by some man named Dinesh. if I look at the response he sent, I can see 2 files, where it clearly shows that Bank received the money on 31st Aug. But the BANK inspite of receiving the money made an attempt on 1st Sep in my bank account and is even asking for bouncing charges. in this fashion for last 5 times. I m disputing this from 1 year or more--WHEN CHARGES TOLD TO ME WAS 7000. BANK IS ADDING CHARGES IN THIS STYLE WHICH IS NOT FAIR PRACTICE. Whatever, rules and regulations this man Dinesh wrote is not related to the issue I am highlighting here. I HOPE SOMEONE IN THIS forum SORTS THIS FOR ME. i agree with genuine bouncing charges due to unavailability of funds. But the bank has been creating CHARGEs by communicating one thing from collection representative and doing another. Now charges they are asking is 33000, which is unfair. No proper resolution given on why bank will take payment 1 day and second day make a mandate and make bouncing charges corpus- for harassing their customer. I would like your help to resolve this for the initial amount 7000 without impacting my score.

Dear sir and madam
My name is jagannath das, my kotak mahindra bank debit card misplaced, so kindly deactivate my debit card immediately
My card number is [protected] and my account number is [protected]
Jagannath das
[protected]
East Delhi preet vihar branch

Hello Kotak Mahindra Bank,
Stop sending me SMS for opening a account with no maintenance fee. I have never subscribed to your bank but you guys are annoying me by sending frequent messages. It's kinda getting worse. Daily I get 2 3 messages from your bank and there is no option of blocking the messgaes. You guys think this is your marketing strategy. Even if people are intrested but you annoy them with this many spam messages they change their decision and i will also suggest them not take any account from your bank. I need to stop getting messages from your bank ASAP.I don't want any account in your bank nor messages from your bank.
DO NOT SEND ME MESSAGES.

Hello @kotak
Today I got to know that Kotak has charged 23.60 RS eight times, even there is no message from bank. Need some clarification regarding this. I would be better if it is notified atleast for deduction.

My crn is 30865979.. My mobile no is [protected]..I tried to purchase in Amazon using Kotak emi scheme via NetBanking.. I tried twice but it was transaction failure both times.. But I was shocked & suprised to see that two loan has be generated with LAN: CFB5410056 & CFB5409871.. Kindly cancel the loan at the earliest
By
ANSAR MOHAMED A
Call me at the earliest to [protected]..

Since 30th of August 2021 I'm asking Amazon.in for refund Transaction to my Kotak Mahindra Bank account.
purchase was done through Kotak app via Kaymall - amazon.
Amount debited with kotak ref no[protected].
Amazon completely disappointed me regarding information for reference number.

Customer care said refund will be initiated to original payment source which is my Kotak Mahindra debit card.

Amazon India playing blame gave toward my bank regarding technical issue for reference number.

Please help me to get back my Hard Earn Money back in my saving account.

Hello Mohsin Here

i have a 811 kotak account i transfer 4000rs through imps to sbi account which is also mine

but

the amount deducted from kotak and not reflected in sbi, which has me worried

pls solve this issue

mobile number ; [protected]

ac no: [protected]
ifsc code : KKBK0002854

I am having a kotak mahindra credit card and the outstanding amount is Rs. 1608/-. I was paying the amount from august or September 2020, and the last amount which I had to pay was Rs. 1608 in February 2021. But they wanted me to pay Rs. 5000/-. When I have asked the reason, they denied to give any reason, from February till now, everytime different executive calls me everytime and whenever I escalate my issue, they didn't call back to me. Today I had a conversation with Harmeet from Kotak and he misbehaved with me and talk to me like he is rowdy. I told me to get the information first then ask me anything. He threatened me to pay Rs. 4000/-. I told him, I have all the data of my payment and the call as well as WhatsApp records of all the kotak mahindra credit card executives. Instead of giving solution, he is threatening me. Such a fraud credit card dept kotak mahindra has.

I Bhupesh Grover vide A/C no. 3612625 with citi financial .
I had cleared my account on 20th August 2006 making a payment of Rs 3100 in full & final settlement. Letter of settlement & payment receipt [protected] for same amount.
Please update your accounts accordingly
For any further communication my mobile number is [protected] & email id is "[protected]@yahoo.co.in"
Please confirm action taken in this regard by email

For the past 5 years Kotak Mahindra Bank has been debiting charges for maitainence of demat account and debit card despite me repeteadly telling them that i have closed the demat account and discontinued the debit card.
Every year they keep the money for a month and then later reverse it saying it was a technical issue after raising complaint and over and above promise that this will not happen again.
This year again i was charged wrongly and on raosing complaint for reversal they say that only one reversal is possible in a year and tht they have reversed my debit card charges.
I have to bear the demat charges for no reason, and also due to these deductions my ECS transaction bounced and for that too kotak has charged me.

I have now decided to go to RBI and complaint about this fraudulent transactions being done by the Bank itself.

My mutual fund purchase transaction submitted on 26th aug is not processed yet and today is Sept3. Money debited from my bank account on transaction date. Sent an email to [protected]@kotak.com but no further updates. Talked to customer service executive who assured resolution by end of day but to no avail. Case# assigned is CAS-716661-R3P3

This is pathetic how this firm considered to be a premium financial services entity in the...

Dear Sir/ Madam,

I want to return my POS machine, which was issued to me about 6 months ago. Your bank officer had told me that no monthly charges would be charged but they are unduly charged from my current account. Kindly credit back these charges into my account and deactivate my POS at your earliest.
My details below for your reference.
TID: 0355851A
Name : VRINDA ENTERPRISES

Regards
Rimpal Kumar

Hi my name is shaloo lohchab and i have an account with bank acc with kotak mahindra bank. i have a loan from dhani for which my ecs in last month got return as we had couple of family memeber loss bcoz of covid and we were not able to check on balance. but for that the bank has deducted more than 3k from my acc. i was not aware of any such return bcoz i nver got any msg call or email from bank informing abt sme and even the charges were not reflecting on the app. I call the customer care then we came to know what are the deduction. i ist my hunble reuquest to the bank kindly waive off those charges and refund the money as bcoz of pandemic we are struggling on every front . the customer care is not ready to listen