Kotak Mahindra Bank Complaints & Reviews

As a citizen of this country, I felt compelled to alert you about the situation because it involves the reputation of a bank's brand value.

As a loan recipient, I have failed to pay my regular EMI'S over the last two years, which I have paid, if not in full, but as much as workable from my end, and am doing my best to regularise my account as much as possible from this month forward.

I am not disputing the fact that banks have every right to pressurize and take steps to ensure that payments and dues are clear from their end, but there are a few agencies that call in the bank's name, using very abusive language, and above all, attempting to assassinate the character of a woman, which is not expected IN OUR COUNTRY !
As a citizen of our country, I respectfully beg the bank of such repute to take appropriate steps and measures, as the words or messages used by them are extremely humiliating to those who hear them. I understand dues must be paid, but Sir, I hope not at the expense of assigning someone's character, making threatening phone calls to her coworkers, in-laws, and acquaintances, and defaming her.
They call from different numbers and if said all is recorded, they say nasty things that nothing can be done against them post-filing a complaint as well. The numbers they call from shows spam in TRUECALLER WHEN VERIFIED and are from the Delhi area and the bank should take a measure as this kind of threat are not at all accepted by bank of such repute.

From last 3 months I was getting lot of calls from Kotak Mahindra bank for credit card and I was every time rejecting that. Every one use to requesting me to sit it’s already approved and it will be dispatching soon after your approval, some use to warn me saying you must take it as it as approved so need your own card details so and so which was indirect approach. One day one lady named “Shwetha” called saying Kotak Mahindra bank credit card and I said dodnt call me again, she asked me sir you please mention N/A for application so that you will never get again call from Kotak bank from for credit card, I said her to do it, she confirmed my mobile number and demanded otp from me and I gave it assuming it’s for DND process, but hopeless lady had applied for credit card instead of activating DND process. I can e to know all these when I received the credit card courier call from blue dart.
These people say one thing and do one thing in background, and first of all they do not have rights to talk to individual for offers and all, we as an individual there is no way that we can raise a complaint for this, because at last They say it’s a business tactic, they can speak as they wish and convince people. It’s totally wring approach and in fact it’s extreme approach they have done for me. I request please take my request seriously and resolve it so that these things should not happen to anyone as a courtesy.

Name of the caller : Shwetha
Phone number : +[protected]
Date of communication: 25-Feb-2021

Bank made no prior disclosure on ecs charges when I signed up for Amazon pay. I had the auto payment method closed despite my ecs was being deducted. Their customer care asked me to add more amount into the account to release previous on hold amount. Upon doing so they infact freezed the added amount. No proper email address, no ecs breakup. Fraud is the word for this bank and their lying staff. Closing this account for good.

I was charged annual fees first month itself. When I was applied for the credit card, it was lifetime free credit card and it was free of annual card fees. But now it was charged to me

Error!
The combination of CRN & Account Number is not as per bank records. Please check the Account number & CRN entered.

PODIYA ANANDU
from Andra Pradesh

My loan amount had transferred to my kotak account. Total amount he transferred was ₹88, 263. But only ₹75, 696.50 was updated as my account balance. Remaining ₹12, 566.50 was updated as my lien and i am not able to withdraw that amount. Please help me with this.

Maine kotak 811 account open kia tha November 2021 me. Abhi tk meri kyc nhi hopai .main nearby branch me bhi contact kr chuka hu vha se bhi koi solution nhi mila. Jiske karan mere dwara kia gya deposit bhi mere account se release nhi ho rha h na hi m account run kr pa rha hu. Customers care me call krke appointment le chuka hu koi ata hi nhi appointment date pr.

Kotak has rejected my request for foreclosure letter without any reason.

& they are not issuing the foreclousre statement to me.

Kotak mahindra bank
Due to security reasons, kotak bank app does not work no OS versions lower than android 6 s iOS 11. please upgraded your phone OS to experience.

Someone has taken loan from of minor amount. I am not Guarantor nor reference for this person, But these guys are Harassing me with the calls and blank calls full day. This is horrifying they steal information online and start making calls . This is breach of privacy. this is literally harassment for the person who is not even aware that some person has taken loan somewhere. I have NEVER taken loan from this bank and don't even wish to.
These people know this is illegal and harassment and still they are doing this. Attaching the list of contact numbers received so far.

My first EMI- dated[protected] for personal loan- My account was debited twice. The customer care number for delhi region does not work. I don't know how to raise a query.

I have received a call to open zero balance account so I opted for my wife. While applying it was never informed what document I need to submit and my account was activated after I transfer some amount in that account Kotak Bank deactivated the account and asked to visit nearest branch for KYC. So we visited Mira bhayander branch where it has been a really bad customer experience and now it's been 2 months and the account is still inactive. I have my money which I cannot remove nor can I close the account...

Some one unknown person taken loan from Kotak Mahendra bank with id CFB 3494676.

bank continue calling (200+ calls/week) me for loan recovery .

my name Daxesh mandaliya, Vadodara Gujarat
mob: [protected]

pleases me in this trouble

Reagrds

Daxesh Madandaliya

The processes and the management of the bank is making a super delay in current account activation process, and the bank employee took 50k cheque on 18/02/2022 with all documents, but after 12 days too the account activation process not even started.

And the bank executive name vinod never Share ant details, not responds to calls, not share any details with you.

Very bad service by kotak mahindra bank.

This is very serious issue, the executive behaving like an government employee, like i[censored] ask or check the status he say we don't open your account,

And he forcefully took 50k cheque and next day he came to shop and tell he senior less the job without informing him.

The employee in Kotak mahindra bank are Rasist, behave according to your religion/cast

All the employee are new joininee including vinod, if you ask any question like activation process he say iam new I don't know.

Hi,

I have taken a mojo card of Kotak Mahindra Bank, while taking the card I was told that its a free card, its not even 3 months that I got the card, they have charged the annual fee of rupees 1180, for no reason.
And the customer care executive was so rude, she is directly telling nothing can be done and she won't take any complaints regarding this matter.

I had been issued Zeta meal vouchers of Kodak from my company.
I received a message on 17th feb'22 about using my balance in Zeta that the Zeta program may be discontinued in 31st March'22.

I have considerable balance in my Zeta as food vouchers and the spends were minimal since two years of pandemic.

I was of the understanding that the card is valid till 2026 and I am in sudden inconvenience because of this.

It becomes rather impossible to spend the balance in just one month time on food/non-alcoholic beverages without which there's risk of amount being forfeited.

It is my request to kindly extend the service validity of the vouchers or provide an alternate arrangement of redeeming the unused amount in cash.
Regards,
Shamsher S

Hi, I’m getting a lot of calls from Kotak Mahindra Credit Card recovery agents but the unfortunate part is that I never ever had any Kotak credit Card. My number is [protected] and agency callers have been calling me every now and then. I’ve tried explaining them that this is not the right number and they need to check their records but start using rubbish and bad language. They have tried to blackmail me and threaten me today and i’m not sure what should i do now. Below are couple of numbers from which i received recent calls.

[protected]
[protected]

I don't want any sms from your bank thank you

Hello Sir,

With all due respect, I would like to draw you attention towards Mental harassments and public defamation done by the Bank.
I too have Proof with to Prove it, like call recording and Call Details from my cell number as well as My family Members.
I have taken a Personal Loan against SPLN60975270 loan number.
I agree that i have defaulted Payments towards my loan since i am facing Economical crisis from last one year but still i made payment towards the bank.
But from last 3 Months, i am seeing that collecting agent is calling Persons, whom i did not mention in my reference Number and using abusive language.

It is a clear case of Public defamation and Mental harassment.

I have made complaint against such kind of Behaviors earlier also, but did not got any appropriate response that why i am writing directly to Level 1 as well as to RBI.
Everytime i got a response that nothing has been done Wrong from the Bank.

An the kind of languages they are speaking, towards My family member is not appropriate.
Getting call fron one person Named Mahi sharma whose Mobile number is [protected] and[protected]. Also they are using multiple mobile number for Harassment purpose.

I even got threat call from these numbers that they will send guys to my home and will see me and my family.
This is very serious situation as they are defaming me infront of entire society.

Sir/Madam, I have never asked for any kind of settlement nor i have any intention to go for any settlement.
I intent to pay off my entire loan, but these kind of harassments and Public defamation is totally illegal.

Kind Regards
Dewanshu Shekhar

Hi Team,

I have made payment 27k in the month of jan 2022, the kotak employee named Naveen who was looking into my issue asked me to make the payment so that I can receive the settlement mail, till date I haven’t received any.

Whenever I ask for update he just says his laptop was broken blah blah.

And now I am receiving arbitration mail from Advocate, none of the employees were responsible from kotak bank, and they even talk rude. I have text messages saved.

I want someone else from other states except Telangana and Andhra Pradesh. They just don’t understand

Here are the contact details of Naveen from kotak bank- +[protected]