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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 38

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A
Amitvadsariya
Aug 9, 2021
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Address: 500016
Website: Kotak

16 july received call from kotak bank +[protected]
Saniya
15:11 pm
And saying apply creditcard its free and welcome bonus 30000 and free air ticket and movie ticket and much more
I have also call record but after card apply not welcome bonus points received and when i m calling your bank says no point received this time
Why
Plz reply
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Aug 12, 2021
Updated by Amitvadsariya
Why not one replying
Chor bank hai chor
Aug 18, 2021
Updated by Amitvadsariya
What can i do close your card
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    M
    md sharib007
    Aug 9, 2021
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    Address: kotal mahindra bank jasola near apollo hospitals new delhi

    6th aug 2021 i received a mail that my account is freezed because of legal notice received from cybercell mumbai.
    my account freezed without any prior notice.
    I am a student and i kept my all expenses and college fee amount in my bank account only.
    now i am in trouble i can't even withdraw a single penny from my own account.
    my account num is [protected] branch- jasola, new delhi
    Ifsc- KKBK0004618.
    Please i want to get my money back.
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    i went to branch but they are also not helping me
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      S
      Steeven Konapalli
      Aug 7, 2021
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      Address: I don't know

      I have paid 2650 rupees in telling fake job role on Kotak Mahindra Bank . I have taken msg on [protected].
      I have paid on this number[protected]@upi
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Hi! Kotak Mahindra Bank does not ask for any money from potential recruits. Readers and/or interested/prospective candidates should be cautious about any correspondence or person who promises them a job/job interview in return for money. Further we request you to kindly lodge FIR against them.^ Team Kotak
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        S
        sushila1257
        Aug 7, 2021
        Resolved
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        Resolved

        Address: 1257 PANA PAPOSIAN NARELA DELHI NARELA, PANA PAPOSIAN Narela North Delhi India 110040

        Respected Sir,
        credit card number [protected] Name Sushila Devi...
        I am a Saving Account Holder in kotak mahindra bank .
        sir without my permission issue a credit card and start dues & penality on it without my permission bank put Auto Debit on it.

        Sir Recovery Department also harassment me on mobile...
        I pay settlement amount rs 1700/- for close the card.. in jan 2020...

        But Bank recovery department again call me for payment...

        sir i don, t have any source of income I am a house wife...
        please resolve this problem...
        Sep 9, 2021
        Complaint marked as Resolved 
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Verified Support
        Aug 09, 2021
        Kotak Mahindra Bank Customer Care's response
        Hi! We request you to kindly contact our Collections Manager Mrs. Swati Ganatra on his mobile number [protected], respectively between 09:30 - 18:30 (Mon-Sat) to assist you regarding your concern. ^Team Kotak
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          S
          Suchit Pradhan
          Aug 6, 2021
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          Address: Bangalore

          They keep calling to opt for Credit card again and again even though I have requested not to call 1000 times already.

          They even call 3-4 times a day by different calling Agents from different numbers and keep harassing all the time.

          If it does not stop, I will file a complaint to the higher authority.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          I am in support of this. I have raised complaint on same thing. I hope we get justice.
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            T
            Tejas Chandrakant Patil
            Aug 6, 2021
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            Resolved

            I have ordered the product on 5th August 2021 i ordered 2 jeans pant one t-shirt and one pair of shoes worth rupees of 3958.65 i got the email that amount is refunded in my source bank account but amount is not credited
            +7 photos
            Aug 9, 2021
            Complaint marked as Resolved 
            Sovle
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              A
              Ayyalasomayajula syamsundar
              from Mumbai, Maharashtra
              Aug 6, 2021
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              Sir,

              A couple of times I have requested to change my credit card billing cycle. Currently, my credit card payment due date is the 2nd day of every month. But my salary is credited after the 2nd day and between nd and 5th of every month. In this scenario, I could not able to repay the credit card bill on the last due date. For this reason, a couple of times i approached your customer service platform and placed request of billing cycle change. But my request was rejected. I am so worried about this. Please do the need ful and change my billing cycle.

              My service request reference numbers:
              Date of request: 18th July 2021
              SR Number: 1-[protected]
              Date of request: 21st July 2021
              SR Number: 1-[protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Hi! We’d like to keep you as a happy customer. Please write to us at Social.[protected]@kotak.com along with your registered Mobile or CRN number for us to assist you. ^Team Kotak
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                R
                ruchi75
                Aug 5, 2021
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                Resolved

                Harassment by credit card department

                Sir/ Ma'am
                My name is Ruchi Miglani and I am a customer of the Kotak Mahindra bank

                My details:
                • Name: Ruchi Miglani
                • CRN: 89015087
                • Bank account: Corporate salary account since the year 2015.
                • Branch: 3B2 Mohali

                Problem:
                • On Saturday, 12th June 2021 at 3: 12 pm, 2 fraud transactions were conducted from my credit card using Mobikiwk as the merchant...
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                R
                rockyani
                Aug 5, 2021
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                Address: Bengaluru

                This is after struggling for more than 6 months now.
                I have tried opening 811 online Kotak Mahindra bank account couple of months back. From that moment I have been receiving minimum of 10-15 calls everyday for taking Credit card.

                Firstly how can my personal number be made public to a third party vendors and agents and what not every agent making marketing calls on daily basis.

                Secondly there is no real sensibility even after asking to stop calling further I still receive 10+ calls everyday from kotak mahindara credit card.

                How to go about with this issue further very seriously.
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  B
                  BharatSingh1985
                  Aug 5, 2021
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                  Address: Sector 70, Chandigarh( PUnjab)

                  118rs has been deducted from my account for some service i never asked or availed. However this isn't just one time this has happen to me. There are further many other deduction made instantly from my account if you want to clarify it with the bank the bank insist on calling the customer care executive for reliable answer to your queries.
                  +1 photos
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    Address: SURAT MEZZANINE LALGATE BRANCH, Surat, Gujarat

                    I the undersigned, Mayur A Patel, has opened a zero balance saving account for Demat account
                    with your bank on 28 April 2020, through online link send by Kotak bank employee Hardik patel
                    ( mobile:[protected]). Now my problem is that inspite of zero balance saving account my
                    account is debited for AMB NON maintenance charge and suddenly debited 7 times AMB non
                    maintenance for previous month in 1 day on date 16-June-2021....
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                    D
                    Dinesh Balaji Lydia
                    Aug 3, 2021
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                    Dear Sir

                    Myself Dinesh Balaji I have not paid my 3 month credit card bills due to personal reasons and my mother expired in the month of May due to COVID so I had financial crisis so only I was not able to pay.So the Kotak Mahendra Collection agents treat customers very badly and I had personally experienced it they mentally torture by continuously calling and they also verbally abused me and they texted me with abusive words this is not professional So I’m mentally upset. Please do consider this and take necessary action against this person

                    I’ll pay by this month end since I am out of station for work
                    And I am attaching the messages sent by the collection agent

                    Thanking You
                    Regards
                    Dinesh Balaji L
                    Kotak Mahindra Bank
                    Credit card No 4166 xxxx xxxx 9299
                    Mobile No [protected]
                    +4 photos
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      D
                      Dinesh Lydia
                      Aug 3, 2021
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                      Hi sir
                      due to some personal reason I’m not paid may 10th mom expired because of CORONA I was unable to pay credit card bills for past 3 months so I get continue calls from collection department the use very abusive words and scold and keep on giving mental torture after 20th ill pay since I’m outof station

                      My credit card details
                      Kotak mahindra Bank
                      Dinesh Balaji L
                      4166…….. 9299
                      +2 photos
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        R
                        Rahul Rithvik
                        Aug 3, 2021
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                        Respected Team,
                        Do stop all the promotional messages sending to [protected]
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          V
                          Vikas Kewalramani
                          Aug 3, 2021
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                          Resolved

                          Address: Vadodara

                          My account has been debited with INR 59/- towards ECS/TBMS without prior notice, I need my amount back on my bank or give me the reason at least..
                          +1 photos
                          Aug 3, 2021
                          Complaint marked as Resolved 
                          Called the Customer Service and they told me the amount was deducted as I linked the Groww account to my bank.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            S
                            Shehnu
                            Aug 3, 2021
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                            Address: Malad west mumbai

                            Hi Kotak Mahindra Team,

                            I had this account as my Salary account with ING Vysya since long, but when it got transferred to Kotak Mahindra bank still my salary getting credited but since my salary is no been credited over a years time now, when yesterday i called Kotak customer service to check if i can operate my 811 account so came to know they have piled you $77000.00 charges on my account IS IT A SOMEKIND OF JOKE ????

                            Why i was never informed by SMS or email about the amount due or charges are getting accumulated, I would have closed down the account long back.

                            Since i called them yesterday upfront that's when they were informing me, this is unacceptable i cant accord to pat this much unnecessary charges which was never informed neither by phone call, message or email.

                            My phone number is [protected] please call me regarding solving this issue, would appreciate it.

                            Thank you
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              C
                              ChoudharyWala01
                              Aug 2, 2021
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                              Address: Dakshinee Housing Estate, Phase -1,House No - B2, Near Dutta Bagan Shiv Mandir

                              I'm availing a Credit Card ending with number 6343 against a Fixed Deposit (F. D) of Rs. 15, 000.
                              The customer care is harrassing me from 2 week before due date and calling me 4 -5 times a day.
                              They don't have manner to speak with the customer. After getting calls a week regularly, I mentioned them that I have a Credit Card against my FD with there bank. But the bank officials of Credit Card department says me that, have you thrown money in our bank or what.
                              Is that a way to speak with customer, that too 2 week ago from my due date?
                              I have linked all my screenshots of call from Bank Officials below, all the unknown numbers are from Kotak Bank Credit Card department, I have call records too, but there isn't a way to select it.
                              I'm feeling very much depressed after getting calls regularly.
                              Hope would find a resolution soon.
                              Thank you very much.

                              Ankit Choudhary
                              M. No. - [protected]
                              Email - [protected]@gmail.com
                              +7 photos
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Lakshmi0420
                                Aug 2, 2021
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                                Address: Kondakavur branch, narsaraopet, guntur,522601

                                Hi Team, This is Venkata kotamma from Kondakaur branch, my husband deceased one year back 29/07/2020. Before deceased date he deposited 90000. We provided all required documents to get that money.. But the manager is prolonging from last one year saying internet is not coming/ system is not working like that.
                                Could you please help me to resolve this issue as its completed one year.

                                Branch details.
                                Kondakavur branch
                                Narsaraopet, Guntur, Andhara pradesh, 522601
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  A
                                  anantajabe25
                                  Aug 1, 2021
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                                  Resolved

                                  I haven't applied for credit card but received message about credit card application -
                                  We have received your Kotak Bank Credit Card application no.[protected].Please give us 15 days to process it.Visit www.kotak.com to check application status

                                  Please cancelled this credit card
                                  Sep 2, 2021
                                  Complaint marked as Resolved 
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 02, 2021
                                  Kotak Mahindra Bank Customer Care's response
                                  Hi! Sorry for the inconvenience caused. We have forwarded your concern to the relevant team to cancel the credit card application, appreciate your patience in the interim. ^Team Kotak
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                                    S
                                    snehaltomke
                                    Jul 31, 2021
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                                    Address: row house 195, indira shankar nagari, paud road, kothrud pune 38

                                    My name is snehal tomke. i had kotak bank credit card which is now blocked due to non payment. i have lost my job but was still able to pay little little amount every month. but due to pendamic i am not able to pay anymore. i am getting calls from recovery agent guy whos name is abhijit palaskar to pay or do settlement. they forced me to do settle and now forcing me to pay the first installment. i have not yet received the settlement letter but they are still forcing me to pay it. another guy from recovery department name sachin is calling my sister and my father and using abusive language on calls and harasing them. i have told them i need some time to do the settlement but these guys are not listning. i have never given them my sister or father mobile number but they are still calling them and harasing them. recover agent numbers are sachine - [protected].
                                    abhijit palaskar - [protected]
                                    +2 photos
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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