Kotak Mahindra Bank Complaints & Reviews

I have ordered the product on 5th August 2021 i ordered 2 jeans pant one t-shirt and one pair of shoes worth rupees of 3958.65 i got the email that amount is refunded in my source bank account but amount is not credited

Sir,

A couple of times I have requested to change my credit card billing cycle. Currently, my credit card payment due date is the 2nd day of every month. But my salary is credited after the 2nd day and between nd and 5th of every month. In this scenario, I could not able to repay the credit card bill on the last due date. For this reason, a couple of times i approached your customer service platform and placed request of billing cycle change. But my request was rejected. I am so worried about this. Please do the need ful and change my billing cycle.

My service request reference numbers:
Date of request: 18th July 2021
SR Number: 1-[protected]
Date of request: 21st July 2021
SR Number: 1-[protected]

Sir/ Ma'am
My name is Ruchi Miglani and I am a customer of the Kotak Mahindra bank

My details:
• Name: Ruchi Miglani
• CRN: 89015087
• Bank account: Corporate salary account since the year 2015.
• Branch: 3B2 Mohali

Problem:
• On Saturday, 12th June 2021 at 3: 12 pm, 2 fraud transactions were conducted from my credit card using Mobikiwk as the merchant...

This is after struggling for more than 6 months now.
I have tried opening 811 online Kotak Mahindra bank account couple of months back. From that moment I have been receiving minimum of 10-15 calls everyday for taking Credit card.

Firstly how can my personal number be made public to a third party vendors and agents and what not every agent making marketing calls on daily basis.

Secondly there is no real sensibility even after asking to stop calling further I still receive 10+ calls everyday from kotak mahindara credit card.

How to go about with this issue further very seriously.

118rs has been deducted from my account for some service i never asked or availed. However this isn't just one time this has happen to me. There are further many other deduction made instantly from my account if you want to clarify it with the bank the bank insist on calling the customer care executive for reliable answer to your queries.

I the undersigned, Mayur A Patel, has opened a zero balance saving account for Demat account
with your bank on 28 April 2020, through online link send by Kotak bank employee Hardik patel
( mobile:[protected]). Now my problem is that inspite of zero balance saving account my
account is debited for AMB NON maintenance charge and suddenly debited 7 times AMB non
maintenance for previous month in 1 day on date 16-June-2021....

Dear Sir

Myself Dinesh Balaji I have not paid my 3 month credit card bills due to personal reasons and my mother expired in the month of May due to COVID so I had financial crisis so only I was not able to pay.So the Kotak Mahendra Collection agents treat customers very badly and I had personally experienced it they mentally torture by continuously calling and they also verbally abused me and they texted me with abusive words this is not professional So I’m mentally upset. Please do consider this and take necessary action against this person

I’ll pay by this month end since I am out of station for work
And I am attaching the messages sent by the collection agent

Thanking You
Regards
Dinesh Balaji L
Kotak Mahindra Bank
Credit card No 4166 xxxx xxxx 9299
Mobile No [protected]

Hi sir
due to some personal reason I’m not paid may 10th mom expired because of CORONA I was unable to pay credit card bills for past 3 months so I get continue calls from collection department the use very abusive words and scold and keep on giving mental torture after 20th ill pay since I’m outof station

My credit card details
Kotak mahindra Bank
Dinesh Balaji L
4166…….. 9299

Respected Team,
Do stop all the promotional messages sending to [protected]

My account has been debited with INR 59/- towards ECS/TBMS without prior notice, I need my amount back on my bank or give me the reason at least..

Hi Kotak Mahindra Team,

I had this account as my Salary account with ING Vysya since long, but when it got transferred to Kotak Mahindra bank still my salary getting credited but since my salary is no been credited over a years time now, when yesterday i called Kotak customer service to check if i can operate my 811 account so came to know they have piled you $77000.00 charges on my account IS IT A SOMEKIND OF JOKE ????

Why i was never informed by SMS or email about the amount due or charges are getting accumulated, I would have closed down the account long back.

Since i called them yesterday upfront that's when they were informing me, this is unacceptable i cant accord to pat this much unnecessary charges which was never informed neither by phone call, message or email.

My phone number is [protected] please call me regarding solving this issue, would appreciate it.

Thank you

I'm availing a Credit Card ending with number 6343 against a Fixed Deposit (F. D) of Rs. 15, 000.
The customer care is harrassing me from 2 week before due date and calling me 4 -5 times a day.
They don't have manner to speak with the customer. After getting calls a week regularly, I mentioned them that I have a Credit Card against my FD with there bank. But the bank officials of Credit Card department says me that, have you thrown money in our bank or what.
Is that a way to speak with customer, that too 2 week ago from my due date?
I have linked all my screenshots of call from Bank Officials below, all the unknown numbers are from Kotak Bank Credit Card department, I have call records too, but there isn't a way to select it.
I'm feeling very much depressed after getting calls regularly.
Hope would find a resolution soon.
Thank you very much.

Ankit Choudhary
M. No. - [protected]
Email - [protected]@gmail.com

Hi Team, This is Venkata kotamma from Kondakaur branch, my husband deceased one year back 29/07/2020. Before deceased date he deposited 90000. We provided all required documents to get that money.. But the manager is prolonging from last one year saying internet is not coming/ system is not working like that.
Could you please help me to resolve this issue as its completed one year.

Branch details.
Kondakavur branch
Narsaraopet, Guntur, Andhara pradesh, 522601

I haven't applied for credit card but received message about credit card application -
We have received your Kotak Bank Credit Card application no.[protected].Please give us 15 days to process it.Visit www.kotak.com to check application status

Please cancelled this credit card

My name is snehal tomke. i had kotak bank credit card which is now blocked due to non payment. i have lost my job but was still able to pay little little amount every month. but due to pendamic i am not able to pay anymore. i am getting calls from recovery agent guy whos name is abhijit palaskar to pay or do settlement. they forced me to do settle and now forcing me to pay the first installment. i have not yet received the settlement letter but they are still forcing me to pay it. another guy from recovery department name sachin is calling my sister and my father and using abusive language on calls and harasing them. i have told them i need some time to do the settlement but these guys are not listning. i have never given them my sister or father mobile number but they are still calling them and harasing them. recover agent numbers are sachine - [protected].
abhijit palaskar - [protected]

Credit card closure & noc details

As, I am Rashmi S maintaing an a/c in SBI main branch bearing PAN no.AZDPR4847A, While going through the printed statement of cibil received from the SBI, we noticed that surprisingly that the loan a/c no.BF7C045416 of your bank showing outstanding arrears and I dont have any a/c in your kotak mahindra bank and its showing a/c type is consumer loan, This a/c directly or indirectly doesnot relate to me and its affecting my cibil score, So I kindly requesting you to verify this matter as soon as possible, If there is any co-operation required from my end in this regard, then please contact me at my registered mobile number:[protected]
please consider my request and kindly do the needful & oblige

I don't know why you are stealing mobile numbers with your unwanted sms irritating create account with us ! Why can't you send sms to your customers only or put advertising on webpages ! Who gave you rights send sms who are not your customers ! Do you think we are fools ? Stop sending sms to others without their concern ! Your messages are always annoying Nearly i blocked many but still finding ways to come in ! This is absolute madness ! Send sms to your customers only not all people Such a violation !

Undue charges on loan account

I was asked to pay 70000 at the start of this year by a recovery agent as a settlement to my outstanding dues on the kotak credit card, I kept receiving arbitration notice and the agent asked me to ignore them.. she didn't give me any settlement letter but kept promising that last month way my last EMI, she lied about the outstanding amount t and disappeared when I made my last payment, now I'm getting calls from her colleagues to pay more and they are threatening me to send people home.. this is so traumatic to suffer, nobody is helping me from the bank neither am I getting any call backs from the authority.. I have paid 7 emis and settled my credit card due but I'm being forced to pay more.. this is really scary and I'm scared for my life.