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Kotak Mahindra Bank Complaints & Reviews

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Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 43

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P
prads88
Jun 2, 2021
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Due to this pandemic and some personal medical problems i have lost my job and facing financial issues.I hve kotak credit card for which i am paying monthly amount watever is possible with me and that too like 10-15k.Than too this people are calling and haraassing me to make more payment or else they are saying we will take your all house belongings. And they are calling to relatives and harassing them which is totally wrong.I need solution for this asap.
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    Pradip Bhalala
    Jun 1, 2021
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    Address: A/52, Prabhunagar Soc., Mahadevchowk MOTAVARACHHA

    Branch - sarthana jakatnaka
    City - surat
    2 din se CDM MACHINE bandh hai
    ESC katnevala hai to money kaha dalne jahe.
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      C
      CA ABHIJIT BALKRISHNA GAIKWAD
      Jun 1, 2021
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      I had availed two unsecured loans from Bajaj Finance where my dispute was going on in the court of law, but suddenly Bajaj Finance sold out their portfolio to Kotak Mahindra Bank and both these are purposely disturbing my Cibil record and Kotak Mahindra Bank is not responding to the mails and not providing the ownership details that how they suddenly became the owner of these loans.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        N
        nilaynarain
        May 31, 2021
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        Address: Vadodara (M Corp. + OG)

        Sir, My name is Nilay B Narain and i had availed a Car loan and after completion of Car loan had taken additional top up loan, i had repaid most of the EMIs but due to financial condition there was some over dues ( last three 3 / 4 EMIS) as i was away to nurse my mother in law who was seriously ill and unfortunately we lost her. However when i return back to vadodara my car was towed away mid highway. My loan is closed as out of 36 EMIs only last three 3 EMis were pending . Mr. Tadvi told me the my case is in approval at surat and since one month i was following up with him but he always told me don't worry once approval comes it will be settled. I was told by Mr. tadvi that i need pay rs. 1.5 lacs and close the loan and i was ready to pay the amount in two installment, however when i met Mr. Jadhav in spoke very rudely and told me i need to pay 2.60 as 1.5 was only for that date. I am totally confussed and suspect that my car they have sold to someone and are now playing with the words.

        Pl suggest

        Your customer Nilay Narain

        Loan a/c no CF 14706840
        Car No Gj06 FC 5591
        Nilay B Narain
        [protected]
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          S
          Satya Chaitanya
          from Visakhapatnam, Andhra Pradesh
          May 28, 2021
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          Hello Kotak Bank,

          I am getting frequent sms from Kotak Mahindra bank regarding "Hi 85200XX, Open a Kotak 811 Zero Balance A/c, book an FD and apply for an 811 #DreamDifferent Credit Card. T&C Apply Click http://1kx.in/DgXWkbMLw2o -Kbank".

          I am not intersted in this and I would like to unsubscribe from your promotional sms. Please kindly take action to stop it as soon as possible.
          My mobile number is [protected].

          Thanks
          Satya Chaitanya G
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            R
            Rathore02
            May 28, 2021
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            सर जी 27.05. 21 को irctc पे टिकट बुकिंग की पर टिकट बुकिंग नहीं हुई लेकिन कोटक महिंद्रा बैंक अकाउंट से मेरा पेमेंट 379.66 डेबिट हो गया है कृपया मुझे पेमेंट रिफंड करने की कृपा करें..
            +2 photos
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              R
              rana paresh
              May 25, 2021
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              My name is paresh rana having kotak credit card number [protected], which i have never requested for they have simply given me this card and now charging me for the same infact i have never used this card as i had never requested for it. I request your goodselves to kindly solve my problem. my contact details are [protected]
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                V
                May 24, 2021
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                Resolved

                My NRE account was debited with Rs 22 lakhs+ on 20/5/21 for wire transferring my money to my account in US bank (BBVA, USA0, but it has not reached there. I am in touch with my branch, but they have not yet been able to provide me with the note accompanying the transfer, asto which exact bank and IFSC code they have sent the money.
                Normally wire money reached instantaneously.
                Vasdev Bhagia
                Aug 6, 2021
                Complaint marked as Resolved 
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                  A
                  asam8096
                  May 22, 2021
                  Resolved
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                  Resolved

                  I purchased the mobile in Amazon but mobile is cancelled due to exchange problem
                  +1 photos
                  May 24, 2021
                  Complaint marked as Resolved 
                  I purchased the mobile in Amazon but it was cancelled due to exchange mobile failed but Amazon intiated the refund but not received
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  May 22, 2021
                  Updated by asam8096
                  Refund intiated Amazon but amount not credited so kindly requested to credit my amount
                  May 23, 2021
                  Updated by asam8096
                  I purchased the mobile in Amazon but it was cancelled due to exchange mobile failed so I requested to credit my refund please help me

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                    A
                    anukau
                    May 19, 2021
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                    Sir,
                    I Koushij Biswas, a Kotak Mahindra Bank customer of SB account
                    No -[protected], my debit card no-[protected], I have withdrawn
                    Rs 6000-00 (Six Thousand only) from the SBI ATM at Chandannaagar Station of ATM iD-S1BW[protected] on[protected] at time 5-44 pm, But I have not received the cash of Rs.6000-00 from the ATM but my SB Account was debited for Rs.6000-00 and cash not dispensed from the saim SBI ATM,
                    and till today the amount of Rs.6000-00 not reversed n credited to my SB account. So please look into the matter and arrange to credit Rs.6000-00 to
                    my SB Account No-[protected] at the earliest.

                    Thanking you,

                    Koushik Biswas SB Ac No-[protected]
                    Mobile No-[protected]
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      ssshembale
                      May 19, 2021
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                      Address: Ground and mezzanine Floor Jarvari Society, opposite P K International School, Pimple Saudagar, Pune, Maharashtra 411027, India

                      I have opened saving account (Account no. [protected], CRN is[protected] online in Kotak Mahindra Bank. Then I have visited to nearest branch 'Pimple Saudagar-Pune' to submit KYC doc's and its verification.

                      Then they told me to apply for ATM card and cheque book through mobile banking application. I have applied it. I received cheque book on the registered address; but not received ATM card till date whereas I have opened this account in Sept-2019. I got very bad experience from Kotak bank.

                      Now I changed my address. but bank is not going to update it though I have registered rent agreement.

                      Please help me to provide ATM/Debit card for my account on this address: Vanalika, 2AB Wing, Flat no. 104, Lavale Phata, Mulshi Road, Pirangut, Pune-412115
                      Aug 6, 2021
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                        A
                        Altaf dhule
                        from Pune, Maharashtra
                        May 18, 2021
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                        Address: Kotak bank

                        Dear sir

                        This is to bring at your notice that My misses has open this 811 zero balance account and CRN no is[protected] .Today due to Certain reason i have taken payday loan of 3000rs due to the current condition of job loss .from That 3000 rs kotak bank has deducted unknow charges called lein charges of 1260 rs from the only amount i had in bank is 3000 rs which was also a Loan for needs ..pls i request you to help because i cant bear so called deduction of 100 rs without any fault or reason .my account is active .I took the screen shot from NetBanking where it is marked as Lien user .Reason for deduction is mention as TMBS charges i am not aware of anything like TMBS nor informed once through Customer call or sms or email.Still without informing Kotak bank has deducted 1260 rs .Which is very much required for me..pls help me out regarding such cheating from major bank .Also i am sharing the screen shot where you can see the remark is Xelerate- TMBS[protected].

                        I am very helpless and disappointed because at this time i can arrange any financial assistance from anywhere i took this unwanted loan of 3000 rs for medicine of my mom for diabetic .in such need also amount got deducted which was never ever notified ..
                        +2 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 20, 2021
                        Kotak Mahindra Bank Customer Care's response
                        Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                          M
                          Mohsin Rajwani
                          from Pune, Maharashtra
                          May 17, 2021
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                          I had registered for nps and have selected my kotak mahindra bank as my pop bank for nps.

                          My pran is generated. However, kyc verification is pending from kotak bank. The nps status right now says "Freeze due to KYC verification is pending at Bank".

                          The kyc verification is now supposed to be completed by bank.

                          Its been more than 12 days and the kyc is still not verified by the bank. I need to make investment before this month end but the bank is being a blocker. Without kyc verification, i can't invest any further in nps.

                          I tried to reach kotak bank NRI customer support but no one is responding.
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                            S
                            SAhul Chak
                            May 16, 2021
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                            My kotak crn number[protected]
                            A/c number [protected].

                            As date on[protected], amount debited transaction of rs.23000/- by kotak bhim upi ref no[protected] and Transection Id[protected].

                            I have transfer money from my upi VPA [protected]@kotak to
                            Vpa [protected]@SBIN0000641.ifsc.npci but the transaction shows as failed but my account balance got deducted but not credited to receiver account.

                            Please refund the amount to as same bank check & clear the transaction failed issue.
                            +1 photos
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                              R
                              Ravikeerthi
                              May 11, 2021
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                              Address: Bangalore, karnakata

                              I have an an charges of 1770 saying tbms charges. Which is completely irrevelent. Need explaination on this. You can check on CRN[protected]
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Today i took loan of 3000 in need from trubalance when i see account balance it was left on 1240 rs..1760 rs was deducted as TMBS charges lien charges .what kind of charges is this i dobt know nor kotak has notified about this ..i request kotak to look into this already customers are facing personal issues in life and they are harrasing like this by deducting money which is irrelevant

                              TBMS charges in March - Comment #3834533 - Image #0
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                                F
                                Faisal AS BA
                                May 11, 2021
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                                Today Around 2 Am I Was Transfering 3000Rs To My Paytm Account The Transaction Was Failed But The Amount Debited From My Account
                                +1 photos
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                                  A
                                  anar.ali.1428
                                  May 10, 2021
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                                  Kotak Mahindra Bank is fraud bank...8/5/21 in this date, the bank is charged me 152 rupees and it is without any information.. and still now by bank balance show is 0 ..when i click on view details then show 31 rupees. But its ghow main balance zero..

                                  So i want to say that, please refund my money either i will close my account..

                                  This is a fraud bank.. because my bank account is a zero balance account...no minimum balance required...pls report all..

                                  CRN:[protected]
                                  Account no: [protected]
                                  Contact email: [protected]@gmail.com
                                  +1 photos
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                                    9
                                    9289467335
                                    May 9, 2021
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                                    Address: Noida sector 8
                                    Website: Kotak Mahindra Bank

                                    Mere ko bahut urgent hai abhi mil jaaye image mil jaaye passbook ka Mera mere ko nahin Mili hai mere ko bahut argent hai abhi mere pass book ki image mil jaaye bus mere ko apply karna hai kuchh jaldi jitni jaldi ho use jaldi mil jaaye mere pass book ki image
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                                      R
                                      Ritesh Malve
                                      May 7, 2021
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                                      Request no. 1/[protected]

                                      I raised a request for lien removal on 21st April and TAT was 7 working days and all amount is deducted from my account and nothing is pending but still lien is not removed from my account and for an minimal Charge of Rs.1000/- more than 1.5 lakhs is being kept on hold in my account from more than 30 days and no one bothered to even help me in getting this resolved as from last 7 days due to Medical Emergency I am struggling on short of Cash and wherein my hardly earned money is being blocked by the loan team where they are simply harrasing me in getting my lien amount removed. I got multiple assurances stating that the amount will be released in 24 hours and then even after a week no resolution is provided than I was said that there is 50% of manpower working due to which it is getting delayed than again I was told that the senior will call me from Concerned dept within 6 hours but even that has not happened. I need to file and case if this is not done.
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                        S
                                        sandystorms
                                        May 4, 2021
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                                        Wrongful deductions

                                        Website: ktak.com level1

                                        REMINDER 9

                                        Sent: Sunday, May 02, 2021 at 7:26 PM
                                        From: "sandeep nanda"
                                        To: vipinkumar.[protected]@kotak.com
                                        Cc: service.[protected]@kotak.com
                                        Subject: Fw: Re: Legal Notice_ reminder 8
                                        PLEASE REPLY OVER MAIL..SINCE ME & MY FAMILY IS IN THE GRIP OF CORONA VIRUS & MYSELF ON OXYGEN SUPPORT. HENCE UNABLE TO TALK AT LENGTH.

                                        Sent: Sunday, May 02, 2021 at 11:59 AM
                                        From: "sandeep...
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