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Kotak Mahindra Bank Complaints & Reviews

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Updated: Mar 26, 2026
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Kotak Mahindra Bank reviews & complaints page 43

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L
Loveneet12
Jun 11, 2021
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I am getting wrong message from kotak Mahindra bank to pay loan amont but name is someone other and i don't take any loan from bank.
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    Nandish gowda s
    Jun 10, 2021
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    I have withdraw money only once on this month but daily 23.60 Amount deducting
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      shailesh kumar newar
      Jun 10, 2021
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      Address: 14/2,, OLD CHINA BAZAR STREET,KOLKATA

      This is to bring your kind attention that after going through the Bank statement it has come to our knowledge that as agreed/promised the interest amount is not credited to our Account. Please note that at the time of opening the subject Current account, your representative Mr. RAJ KUMAR SINGH had assured us that whatsoever amount you park in your account above 5 Lacs you will get interest but to our dismay the same is yet to be credited.

      Please let us know the reason behind of non credit of interest amount.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        Saachi2918
        Jun 10, 2021
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        Resolved

        My 811 account was closed by bank. After contacting customer care they told they will be sending DD of sum rupees that was present in my account at time of closure. Again after followup they told they don't have proper address so it was not delivered. So I provided the full address. And later I found that customer care is not satisfying my need on call. After that I dropped mail for followup. Still not getting my reply nor my money.
        Aug 12, 2021
        Complaint marked as Resolved 
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Verified Support
        Jun 20, 2021
        Kotak Mahindra Bank Customer Care's response
        Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
        I am not able to mail you at your mentioned email ID "Social.[protected]@kotak.com".

        Can you please give me correct ID or some different ID to mail you my details.
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          Pranay Mall
          Jun 9, 2021
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          Address: Mumbai

          My Kotak credit is blocked permanently from over an year, I have already made all the dues as per the bank still they are charging me for a blocked card. Is this not a fraud? Over 5000 rs is due as per the bank of a blocked card. When I ask them to mail the complete statement, the bank says talk to customer care. When I call the customer care, they ask for mpin which is not even recognised by me. I have paid over 2 lac rs to Kotak credit card not swiping more than 1 lac as well. How can a bank charge on a permanently blocked credit card. Shame on such a bank
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            ranbirsinghf10
            Jun 9, 2021
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            Hello Kotak Bank,

            I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

            I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
            My mobile number is [protected]

            Thanks
            Ranbir
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              vijay1716
              Jun 9, 2021
              Resolved
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              Resolved

              Address: Delhi

              Dear Sir /Madam,
              my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. I am not working Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
              My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
              This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
              Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
              How does kotak Mahindra Bank hire a recovery agent

              Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

              Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh [protected]

              Regards
              Vijay Kumar
              Mobile number
              [protected]
              Card no. [protected]
              Jun 11, 2021
              Complaint marked as Resolved 
              Dear Sir /Madam, my credit card No.is Card no. 4147671603820899 in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is sick Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service. My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this. This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs. Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset How does kotak Mahindra Bank hire a recovery agent Recovery agent Phone No.+91 9911135334/+ Very dirty Language used 917838060527/+919873453396 Neha Very dirty Language used Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar +919319467968 Regards Vijay Kumar Mobile number 9891923051 Card no. 4147671603820899
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Jun 09, 2021
              Updated by vijay1716
              Dear Sir /Madam,
              my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is Covid- 19 situation I am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
              My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
              This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
              Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
              How does kotak Mahindra Bank hire a recovery agent

              Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

              Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar [protected]

              Regards
              Vijay Kumar
              Mobile number
              [protected]
              Card no. [protected]

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                Y
                yashshr09
                Jun 7, 2021
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                Frequent account opening sms on my phone number [protected]
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                  ganesh sashidharan
                  Jun 7, 2021
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                  As i checked in Kotak mobile application for personal loan, it shown as i am eligible for 3lac loan.
                  Got a call from customer service agent of kotak and he rejected my application as i am not eligible for the loan.
                  When i can see i am eligible in kotak application itself how i got rejected?
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    prads88
                    Jun 2, 2021
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                    Due to this pandemic and some personal medical problems i have lost my job and facing financial issues.I hve kotak credit card for which i am paying monthly amount watever is possible with me and that too like 10-15k.Than too this people are calling and haraassing me to make more payment or else they are saying we will take your all house belongings. And they are calling to relatives and harassing them which is totally wrong.I need solution for this asap.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      Pradip Bhalala
                      Jun 1, 2021
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                      Address: A/52, Prabhunagar Soc., Mahadevchowk MOTAVARACHHA

                      Branch - sarthana jakatnaka
                      City - surat
                      2 din se CDM MACHINE bandh hai
                      ESC katnevala hai to money kaha dalne jahe.
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                        CA ABHIJIT BALKRISHNA GAIKWAD
                        Jun 1, 2021
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                        I had availed two unsecured loans from Bajaj Finance where my dispute was going on in the court of law, but suddenly Bajaj Finance sold out their portfolio to Kotak Mahindra Bank and both these are purposely disturbing my Cibil record and Kotak Mahindra Bank is not responding to the mails and not providing the ownership details that how they suddenly became the owner of these loans.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          nilaynarain
                          May 31, 2021
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                          Address: Vadodara (M Corp. + OG)

                          Sir, My name is Nilay B Narain and i had availed a Car loan and after completion of Car loan had taken additional top up loan, i had repaid most of the EMIs but due to financial condition there was some over dues ( last three 3 / 4 EMIS) as i was away to nurse my mother in law who was seriously ill and unfortunately we lost her. However when i return back to vadodara my car was towed away mid highway. My loan is closed as out of 36 EMIs only last three 3 EMis were pending . Mr. Tadvi told me the my case is in approval at surat and since one month i was following up with him but he always told me don't worry once approval comes it will be settled. I was told by Mr. tadvi that i need pay rs. 1.5 lacs and close the loan and i was ready to pay the amount in two installment, however when i met Mr. Jadhav in spoke very rudely and told me i need to pay 2.60 as 1.5 was only for that date. I am totally confussed and suspect that my car they have sold to someone and are now playing with the words.

                          Pl suggest

                          Your customer Nilay Narain

                          Loan a/c no CF 14706840
                          Car No Gj06 FC 5591
                          Nilay B Narain
                          [protected]
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                            S
                            Satya Chaitanya
                            from Visakhapatnam, Andhra Pradesh
                            May 28, 2021
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                            Hello Kotak Bank,

                            I am getting frequent sms from Kotak Mahindra bank regarding "Hi 85200XX, Open a Kotak 811 Zero Balance A/c, book an FD and apply for an 811 #DreamDifferent Credit Card. T&C Apply Click http://1kx.in/DgXWkbMLw2o -Kbank".

                            I am not intersted in this and I would like to unsubscribe from your promotional sms. Please kindly take action to stop it as soon as possible.
                            My mobile number is [protected].

                            Thanks
                            Satya Chaitanya G
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Rathore02
                              May 28, 2021
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                              सर जी 27.05. 21 को irctc पे टिकट बुकिंग की पर टिकट बुकिंग नहीं हुई लेकिन कोटक महिंद्रा बैंक अकाउंट से मेरा पेमेंट 379.66 डेबिट हो गया है कृपया मुझे पेमेंट रिफंड करने की कृपा करें..
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                rana paresh
                                May 25, 2021
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                                My name is paresh rana having kotak credit card number [protected], which i have never requested for they have simply given me this card and now charging me for the same infact i have never used this card as i had never requested for it. I request your goodselves to kindly solve my problem. my contact details are [protected]
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                  V
                                  May 24, 2021
                                  Resolved
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                                  Resolved

                                  My NRE account was debited with Rs 22 lakhs+ on 20/5/21 for wire transferring my money to my account in US bank (BBVA, USA0, but it has not reached there. I am in touch with my branch, but they have not yet been able to provide me with the note accompanying the transfer, asto which exact bank and IFSC code they have sent the money.
                                  Normally wire money reached instantaneously.
                                  Vasdev Bhagia
                                  Aug 6, 2021
                                  Complaint marked as Resolved 
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
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                                    asam8096
                                    May 22, 2021
                                    Resolved
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                                    Resolved

                                    I purchased the mobile in Amazon but mobile is cancelled due to exchange problem
                                    May 24, 2021
                                    Complaint marked as Resolved 
                                    I purchased the mobile in Amazon but it was cancelled due to exchange mobile failed but Amazon intiated the refund but not received
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    May 22, 2021
                                    Updated by asam8096
                                    Refund intiated Amazon but amount not credited so kindly requested to credit my amount
                                    May 23, 2021
                                    Updated by asam8096
                                    I purchased the mobile in Amazon but it was cancelled due to exchange mobile failed so I requested to credit my refund please help me

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                                      anukau
                                      May 19, 2021
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                                      Sir,
                                      I Koushij Biswas, a Kotak Mahindra Bank customer of SB account
                                      No -[protected], my debit card no-[protected], I have withdrawn
                                      Rs 6000-00 (Six Thousand only) from the SBI ATM at Chandannaagar Station of ATM iD-S1BW[protected] on[protected] at time 5-44 pm, But I have not received the cash of Rs.6000-00 from the ATM but my SB Account was debited for Rs.6000-00 and cash not dispensed from the saim SBI ATM,
                                      and till today the amount of Rs.6000-00 not reversed n credited to my SB account. So please look into the matter and arrange to credit Rs.6000-00 to
                                      my SB Account No-[protected] at the earliest.

                                      Thanking you,

                                      Koushik Biswas SB Ac No-[protected]
                                      Mobile No-[protected]
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                        ssshembale
                                        May 19, 2021
                                        Resolved
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                                        Resolved

                                        Address: Ground and mezzanine Floor Jarvari Society, opposite P K International School, Pimple Saudagar, Pune, Maharashtra 411027, India

                                        I have opened saving account (Account no. [protected], CRN is[protected] online in Kotak Mahindra Bank. Then I have visited to nearest branch 'Pimple Saudagar-Pune' to submit KYC doc's and its verification.

                                        Then they told me to apply for ATM card and cheque book through mobile banking application. I have applied it. I received cheque book on the registered address; but not received ATM card till date whereas I have opened this account in Sept-2019. I got very bad experience from Kotak bank.

                                        Now I changed my address. but bank is not going to update it though I have registered rent agreement.

                                        Please help me to provide ATM/Debit card for my account on this address: Vanalika, 2AB Wing, Flat no. 104, Lavale Phata, Mulshi Road, Pirangut, Pune-412115
                                        Aug 6, 2021
                                        Complaint marked as Resolved 
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                        Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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