Kotak Mahindra Bank Complaints & Reviews

Cheating by kotak...take money but not do policy

Pls cancel this order i have already received the same last week they sending multiple times

Hello sir,
I am Deepak Saini, I was using credit card of Kotak Mahindra Bank card no is [protected]. Last year before lockdown I got stuck and couldn't pay the credit card payment, so I got call From Miss Ritu Gupta kotak card department Noida ( up). I ask miss Ritu Gupta to settle my account she said it would be done you would have to pay 46500 rupees, I was unaware of processor of credit card settlement because I never used it before this one, so I decided to settle my account and I said yes to Miss Ritu Gupta and she send one person, who credit card payment collector, His name is Mr. Ramesh, so he came to me and I paid cash payment to him. They send me message of payment receiving. After that Ritu Gupta told me she would send Noc in two days, I did trust on her but she didn't send any Noc to me so I used to message her and did call many time but I didn't get any response from her side, finally after few months I got message for pay the credit card payment that time I realized I got cheated by that Miss Ritu Gupta.
That is what happened to me, after that every month I got message and call for pay the credit card payment I told them what happened with me and obviously I had paid full payment in one shot. Last month one person message me and told me he is kotak bank lawyer from tees Hazari court Delhi and you have to pay the rest of credit card payment, I told him I did it already last year in June, so he said this time if you pay 7500 then I would provide you NOC, so I thought I would have to clear this mess and did payment of 7500rs through online. He told me he would give me that NOC in two days but since I didn't get any Noc, means I got cheated again.
I do not understand why the bank system is that much corrupted, everyone just want to cheat customers.
Now With some hope I am raising my complaint so please resolve this and Provide me my Noc, I did mention my credit card no. So you can check the all detail when I paid one shot payment to settle account and why I got cheated all times.
Hoping for unbiased justice and to get my Noc.
Here is my credit card no. [protected]
Deepak Saini

Thank you

Last 2 years i have not deposit my policy premium

This is to let you know I have deposited 100000 amount in the deposit machine, the time between deposit and confirmation by the machine, the machine ran out by the server issue. By which I did not get any confirmation by the bank and by the deposit machine.

Deposit Machine - Kotak Mahindra Bank (Frazer town)
Time & Date - : 20.03.2021 / 05.00 pm

Account debited without authorization and prior notice.
There is no reference number generated for same it states they have credited to my credit card but the amount is debited from saving account and is not credited to credit card.
Note: I didn't did any transaction at my end it was done by Kotak bank team without the authorization also there are no dues on credit card.

Hello Team,

Hope you are doing good.

I ham contacting you with respect to above mentioned subject.

Date:-since 12/3/2021
Number:-[protected] (Nagaraj), [protected] (Kotak Collection Dept)

Description :- I oblige and agree that there is delay in payment, however we have not tried avoiding any calls from the team. The above mentioned numbers are harassing us and abusing us, which includes Namratha and her Father who is old.

Also, the agent Nagaraj has threatened us informing that he will inform everyone in the locality I stay and inform Namratha to be fraud.

Kindly note, I being customer of kotak bank since 2016, have never made this mistake.

Messages are very vulger and harrasing someone in this condition is not going to fetch any thing.

I would request you to kindly take immediate action towards such associates.

I have been holding a Kotak Debit & Credit card, since the last 5+years. I wish to bring your notice that an amount of INR 819 (10th Feb 2021) + INR 819 (10th Mar 2021) = INR 1638/- has been debited from my credit card. which was not executed by me.

I requested to kotak, to refund the amount & stop unnecessary transactions on an immediate basis.

And, I temporarily blocked my mobile banking, net banking & other...

ACCOUNT NUMBER-[protected]
IFSC -KKBK0004607
given application for closure of my account till 3 months, , but i havnot
any responce till now
KINDLY SHUT DOWN MY ACCOUNT AT FIRST PREFERENCE
VIBHU BANSAL
[protected]

Hello,

I created Kotak 811 Savings account online using my Aadhaar.

After two days my account was blocked for use stating "Name Mismatch", how can a name mismatch happen if all the details (including my photograph) are fetched from Aadhaar UIDAI Portal through OTP.

Is this a cheap trick to make customers visit the bank branch for Full KYC or a careless mistake from the bankside that makes customers...

Dear as I know from the recovery agent my sister is using kotak card and have some dues .She is stuck in USA. [protected] this number call regularly at my mother's number and using bad and abusing language .So please do the needful.

Regards

I am availing loan from 2017 and no emi bounced before lockdown but bank charged penalty in moratorium period.
I have mailed but not given proper response.

I made a UPI transaction of Rs. 10509 and the transaction as failed but the money also got debited from my account. CREDIT MY MONEY BACK ASAP.

I used kotak credit card on covid lockdown timing, and due to financial problems, not able to pay complete a amount, but paid minimum amount for few months. Last month got a call from kotak mahindra collection agent, I explained complete problem and financial difficulties to repay amount. I got below email from collection agent and I agreed to follow the schedule and repay the amount.
______________________________________________
Dear M PRABHU,

This refers to your above mentioned Credit Card & the discussion you had with representative of the Bank, in which you had requested for the reversal of late payment and interest charges. In view of special circumstances explained by you & as a goodwill gesture, we have agreed for the reversal of the charges levied on your aforesaid Credit Card, on your current outstanding balance of Rs. 76505.44 /-& you are now advised to pay the revised outstanding of Rs. 66500/-in 4 shots /- post reversals as on 24.02.2021 incorporating the following terms & conditions & as per the scheduled repayment plan.

Your repayment schedule will be as below.

EMI DATE

EMI AMOUNT

25.02.2021

16625

12.03.2021

16625

12.04.2021

16625

12.05.2021

16625

Please note that the amount mentioned above will have to be realized by the Bank on or before the agreed date of repayment as mentioned in this letter. The subject Credit Card Account shall continue to accrue Interest and penal charges as applicable till the amount agreed is received in full.

In the event of default in repayment as agreed herein above and/or any cheque issued by you not being honoured, the above reversal shall be rendered null and void and you would be required to pay the entire outstanding at that point of time forthwith. This is without prejudice to the right of the Bank to initiate appropriate legal action against you, for recovery of the outstanding dues and for dishonour of any cheque issued by you towards the above instalment.
______________________________________________

Based on the above agreement, I paid first installment on[protected] and ready to pay other installment on time. Meanwhile, I have transferred Rs, 91000 to my kotak mahindra bank account to pay PEROSNAL loan emi's. To my surprise, kotak mahindra blocked my entire money and not allowing to pay emi. I got to know that, the amount was blocked from credit card department. I called customer care executive to unblock my account, but there is no proper response. They asked me to pay extra amount to unblock the account, I explained that I don't have money on other account, so can't pay it. I requested customer care to allow me pay from my blocked account or requested bank itself take action and auto debit it. But the customer care executive not agreed, I spoke to senior manager, collection department, collection agent etc
None of them giving proper response, they are not taking any action... The recent update from collection department is that it might take one month to unlock my account. When i asked why Rs. 91000 blocked for around rs. 50000 outstanding amount, no response. Whenever I talk kotak mahindra agent or customer care, they say it is pending from department x, y, z ( some internal department). I don't see any improvement. Finally, the agent told me that it might take 15days to 1 month to unlock my account.As a customer when I delay payment for a day, the kotak mahindra bank put so many charges( late payment, over limit, financial charges, interest charges, gst charges, card processing charges etc) and steal my money from bank. But when there is unreasonable delay from kotak mahindra bank, they are speechless, no response, max sorry from them. The kind of process they follow is daylight robbery from customer, I need strict action against kotak mahindra bank and kotak mahindra bank must be fined for difficulties causing to customers. Also, I need immediate response for my problem and componsation for putting me so much trouble, causing mental and psychological problems.

Respected Sir,

I have Resigned in Kotak Life and got NOC for the same. I get NOC from them. My Pan card is still showing on IRDA portal. please remove the same.
Name : Diganta Banerjee
Pan : ENXPB2738C
Mail : [protected]@gmail.com

I'm Deshakumar having 2 credit cards in kotak..I'm keep on paying my cards due for past 1 year but still I'm getting dues..

I called kotak customer care they gave collection manager no. Whenever I call he says in meeting else never picked my call more than 40 times...

I whatsapp him but not even responding...

I have a doubt that kotak cards doing FRAUD and collection managers willfully avoiding queries...

Kotak card collection manager
Chennai Egmore

Manager no. [protected]

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is [protected]

I would like to bring your kind attention toward a wrong entry by kotak bank in my cibil report.
The account number shown in cibil report is BF3C100220 (Consumer loan) which is not belong to me it was added in 2017.
I raised a dispute over wrong entry of this account and cibil informed me to contact kotak bank in this regard.
I therefore request you to kindly validate this account and delete concerned entries from my cibil account.
Name Nandish A

You are requested to delete entry (BF3C100220) from my cibil report

The loan EMIs were paid in October 2012 to BANK KOTAK MAHINDRA PRIME LTD. We did not receive NOC for loan terminations.
Chevrolet Beat Car: DL3CAE4866
Ch. No: MA6BF482DAT013229, E. NO: B12D1209205KC3.
Please issue an post NOC at system address.
Mob: [protected]

I would like to inform, without my knowledge my salary account is blocked .
My mother has undergone a surgery I have to make payment and I could not, kindly help me I am need of money kindly help me .
I did not hear from RM and suddenly account is frozen its a sheer negligence of the appointed person.
Please help me