Kotak Mahindra Bank Complaints & Reviews

Dear Team,

i am holding a kotak bank account from last 6 years. my account has been debited on 24/02/2021 for Rs. 885/- as an annual debit card charges. what kind of debit card you are providing, how is it so costly. No prior information for that. this is just ridiculous. i am going to close my kotak account it is happened like this.
Please fix it and refund my deducted amount.
Thanks
Suraj Kumarbr...

Hello hope you are doing well.
I am living in Ireland ( Europe) because of my masters on 15th feb according to here in morning Someone made 4, 5 fake transactions from my credit card in India. I will attach those msg screenshots also because of this fraud. I blocked my mobile banking and debit card, credit card So now I am in big trouble If I will need my account how can I use it? One last thing I was facing was an issue also from my kotak app also lasting 4, 5 days . So I believe with my kotak bank You guys solve my problem and credit my fake transaction amount as soon as possible. So guide me also how can i open my mobile banking, debit card also . my registered ID in account - [protected]@gmail.com.
Mo- [protected]
[protected]

Hi Team,

My account CRN No : 83842600, is locked from December 2020. During Initial call with the customer care, they requested to submit self attested PAN card and passport so that they can unfreeze my account, which I did share it with nriservices team on 15-Dec-2020.
Still the issue is not resolved in spite of multiple follow up with relationship manager, email to nriservices.

I had requested my relationship manager (Kaushal S) to help with the account, as I have outstanding medical and insurance bill to settle down, which is incurring additional interest, but again the relationship manager nor his manager does not respond to my email request.

Thankg,
Geetha

My account has been deducted for Rs.885. for annual fee on debit card.
I changed my account type last year and your executive told that there wont be any charges were present on the bank account and debit cards.
I don't know why you are trying to deduct now.
If this goes on and I wont get any reimbursement for the money which was deducted, I will cancel my kotak bank account.
Can you update and provide me the refund asap

12000 got deducted from my account without informing!! i dont know whats wrong with kotak services!! really disappointed with the services. i need my money back in my account as soon as possible.

I have not authorised deduction of Rs 1399/-.

Please refund my money

Dear Sir / Madam

Above mentioned in subject my Policy 02234386, which maturity date was on 10th of February 2021, but till now (18th February 2021) my maturity amount is not yet credited to my account, i have called Kotak life so got to know there is ECS rejection ?? But no one from Kotak Life called me nor informed me about this, after 7 days of maturity date i got to know, when i have called many times ??

Please note i need money on an urgent basis because of that i am going to surrender policy.

Now I would like to know what is the status of my payment ?? I need money urgently so please make sure to credit on an immediate basis. based on this payment i have committed another payment which would hit on 19th February 2021 to may bank account, request you to please look in to this matter and do the needful.

if you have any query please let me know on my mobile no [protected]

Looking forward to seeing your quick response.

Regards
Praveen Kumar Jain (HUF)

Requested sir
i have o.D account in your kotak bank.Than first we have informed bank to swep the proprty on new property in september to wc team sachin jadhav.But he did nit repsporend as he shoud, then i mail them for forclosed the account them mr varunsenior of sachin he started but i have to not yet got my first docoument

i have lots of problem but can't metion
the [censored]uation yet
11 feb bm wc hl an rk team we all were on conference for 45 min but no solution
now my condition is like sandwich

please help me to solve

10000 thousend Money cut from my account But the ATM did not withdraw money. ATL / 1450/800004 / KEDIA PETROL KUSHI 140221 /08.33 Ref.no.[protected] pay return money for me in side imege. Ac.[protected]. My name Umesh kumar. IFSC KKBK0000352. Thanks

I am wrongly transferred money to another account, kindly help me to recover this amount.
Txn no[protected] on dated 05/11/2020 in kotak Mahindra Bank.
They are hold this account and advise me to lodge complaint through NPCI portal.

[protected]

There was a fraudulent transaction done on dec 3rd 2020 in my mothers kotak mahindra bank account of rs 30000 ( rupees thirty thousand ) this occurred
While we were out of the city. I immediately blocked the account and all access to it there was a request number given to me by the bank as ( 1-[protected] request no )
i have made endless follow ups with kotak mahindra bank, filed police complaint, submitted all documentation what was asked by the bank.
They have given shadow credit of the amount of rupees 30000 and i was told that the investigation is going on and approximately it would take about 90 days or earlier for the bank and they will send an update about the status of the same . My mother is a senior citizen and had to personally be present to visit the bank to file complaints etc ...we have visited the bank made endless calls. There is hardly any updates . I have to keep calling the customer care and am told that here would be a revert . Theres hardly any !! Please revert as to when the amount of shadow credit will be credited to my account..and what is the status ????
Being in a different city at the time of this fraudulent transaction, it was simple harassment especially for my mom (who is a senior citizen and also suffers from diabetes and pressure problems) to get documents, run here and there to file a complaint ..for no fault of hers...
Please revert.

ID 25845246 SANJAY PEGWAR Documents regarding Home loan amount 1930000/-transfer with Top up not respond from Mr. lalwani at Indore.all documents has already submitted to email and telephonicaly discused to mr. lalwani.
ID 25845246 SANJAY PEGWAR Documents regarding Home loan amount 1930000/-transfer with Top up
From: S K PEGWAR forwarded on Tue, 09 Feb 2021 19:45:19 Add to address book
To:pranav.[protected]@teleperformancedibs.com, vinkesh.[protected]@kotak.comShow full headers | Hide Details
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Dear Sir

With reference to Appointment with lead ID 25845246 SANJAY PEGWAR is scheduled on 2/9/2021 6:45:00 PM hours on telephone the all relevant documents are enclosed for balance home loan amount transfer with Top up for early process. With regards
Sanjay Kumar Pegwar
[protected]

I'm Parikshith I've cancelled a order in amazon and refund (reference no.[protected] and amt of 449 rupees)has initiated from Amazon side but the amount has not credited in my bank account and even after providing all the information about refund related reference no. And raising a complaint from bank side the complaint has declined they are asking for new reference number about refund from Amazon side, I dono who is playing in this hope my problem will be solved as soon as possible.

Contact No. - [protected]

Thank you

Parikshith

Below is the list of service requests raised for reversal of IMPS.
1-[protected] (Rejected in 20 Days, Reason: customer not accessible for debit confirmation)
1-[protected] (Rejected in 4 Days, Reason: Not provided)
1-[protected] (Rejected in 1 Days, Reason: Not provided)
1-[protected] (Rejected in 3 Days, Reason: Not provided)
1-[protected] (Rejected in less than 24 hours, Reason: Not provided, ) br...

Name: SHARIK
Email: [protected]@gmail.com
Mobile number: [protected]
CRN: [protected]
Type of customer: Existing Customer
Complaint: Dear Sir,

I am customer of your bank for more than 3 years and but very sadly, on 27 January 2021, I transferred 24000 rupees to someone And the transaction has been successful, money has also been debited from the account.But not yet reached his account Today it has been a long time, due to one mistake, I have to go through so much trouble, only you are responsible. Please give me my money back as soon as possible And solve the problem of this transaction in its own way please help me
Thanks

Branch: Borivali (E) M.G. Road
Incident time: 5th Feb 2021, Approx. 07:15 Pm

Today my friend went to withdraw money from Kotak ATM. She received a torn note from the ATM, Kotak bank was connected to the ATM so she requested the security guy to exchange the note. Guy took the note, went inside, came back and said the bank is now closed so come tomorrow. She requested the guy to change the note today as coming tomorrow was not possible on which the guy adamantly said 'Chal Chal Nikal' (Get lost).

Is this the way now staff will behave to the Kotak service users? This is how staff will respond to a lady customer?

I expect strict actions should be taken with such staff and this should not happen again with anyone.

I had a bank transaction fraud last year on 4th Jan 2020 and in that i lost 50, 000. The same day I had lodged a police complaint with cyber cell and asked the bank to freeze my account. After the incident i kept on following with the bank on the same. But I didnt receive any response. They lied about sending me a letter through courier in March 2020 as I havent received any letter. As I am working in Hyd my dad kept on following with the...

I got a call from the bank in 2019 and they asked me if I wanted to activate CPP plan. I clearly said no but they activated it without my permission. I called them back and they said that they would send cancellation request to bank. However no action was taken and the plan remained active. The plan automatically renewed on 13th April 2020 and when I asked bank about the deduction they did not say it was for CPP. Instead they said it was a fraud. Recently i came to know it was for CPP and asked them how to deactivate. They told me to call toll free number but it is always busy and no one even calls back.

Sir
I had ordered Fastag through the subject bank online on 21st Jan 2021at 21:18:38 hrs vide Order ID-FTPGSR[protected].Payement of Rs400 was made on line through Transaction Ref No-T01030.
Later as per the bank requirement i had mailed my vehicle RC book copy at email address provided by the bank at my mob [protected] as a text message. Unfortunately nothing happened after that .Neither I recieved the Fastag nor any refund, ,
Submitted for your further action.

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