Kotak Mahindra Bank Complaints & Reviews

Hi Team,
This is in reference to unauthentic deduction of INR 588.82 done from by account balance on dated 23rd May 21 regarding Credit card dues.
I would like to notify that almost 2 years back i have blocked my Credit Card due to non-usage and haven't requested for reissuance.
moreover, have verified the Credit card status on mobile App which says, "No Credit Cards available".
Please investigate and refund the amount deduct from bank account no. [protected]

Regards,
Rakesh Mahor
[protected]

I took Credit Card from Kotak Mahindra Bank in Dec 2016. Everything was going smooth I am using. but after covid situation my business complete shutdown as I have a small travel agency. After that I struggled a lot. and some how I managed and paying some partial amount. till last july 2021. But every time Bank recovery agent was calling and scolding me. and this time they harassed my parents (as they are senior citizen) My dad age is 74 & my mother age is 66 threatening like hell telling them your son is chor.
Apni Maa ke jevar bech ke paide de and all Bank ka paisa khaya.

They are calling 100 times in each cell number (Me/My Wife/ Mother & Father)

My family member will not pay the credit amount. Its me who agree them to pay from next month but Their senior is not agree and talking rubbish also he informed their team to threatening my family their.

I am sharing the calling numbers from where we are getting harassment calls you can check the recorded tapes what I speak and what they speak like hell.

Senior - [protected]
Executive - [protected]
[protected]
Above are the numbers who threatend my family in case anything happen to them blame will come to KOTAK Bank My father is a hear patient and my mother is a blood pressure patient.

Tarun Rijhwani

PLEASE DON'T STRUGGLE AFTER TAKING LOAN FROM KOTAK BANK.

My Loan reference number: SPLN59922640

I had taken personal loan from Kotak Mahindra Bank 3 years before and paying my EMI's regularly. I don't have any clarity about the outstanding payment that i need to make. When i attempted multiple times to dial and check with the bank, the number doesn't work. Below issues i'm facing...

1. After several reminders to the customer representatives, the bank doesn't share me the loan repayment schedule till date. (i'm on the 3rd year)

2. Write-to-Us option available in website doesn't have an email ID. If you check it will take you to a never ending loop to select multiple options, multiple pages, I bet you will never find one single email ID to write to. This is absolute cheating.

3. Customer support Toll FREE number 1860 DOESN'T WORK ANYTIME. Bank has kept a number just for eye-wash.

4. When one single EMI fails, you will be bombarded with call harrassment from 3rd party comapanies. They don't bother to listen to what issue you are facing

5. Kotak Mahindra Bank by far is the worst bank in my experience as a customer. Such a customer unfriendly bank which i strongly suggest to everyone not to take up any loan product or think twice before availing their service.

In my experience HDFC, ICICI, Axis provide superior customer service and offers ease of banking experience.

My Car Loan no. CF18729693 is integrated with ECS with my Citibank and funded enough. ECS is not functioning properly from the Kotak side. I have been penalized every month, even after supplying the bank statement with fund availability. Kotak charging as check bounce and messing my credit score, Called customer care .ref 1-[protected]. No one is addressing. Is there a way to change my Car loan banking?

Hello, I have received a Notice from The appointed Sole Arbitrator for initiation of Arbitratin Proceedings in respect of my Personal Loan. The Arbitration is to take place in Chennai. The letter received earlier was from the Law firm asking this arbitrator to invoke the arbitration clause, stating that I had failed to pay back the entire loan amount after three of my EMI's bounced. However, I had made that payment regularly before last 2 years. Due to COVID situation, I have two pending emi but I receive a notice from arbitrator to come in front of court. I don't know how to handle this situation. From this month onward I'm paying my emi regularly and I have informed my relationship manger about my delay emi which I will pay by next month. Still I received a notice from kotak but I have asked my relationship manager about the notice, he had no idea about that.

16 july received call from kotak bank +[protected]
Saniya
15:11 pm
And saying apply creditcard its free and welcome bonus 30000 and free air ticket and movie ticket and much more
I have also call record but after card apply not welcome bonus points received and when i m calling your bank says no point received this time
Why
Plz reply

6th aug 2021 i received a mail that my account is freezed because of legal notice received from cybercell mumbai.
my account freezed without any prior notice.
I am a student and i kept my all expenses and college fee amount in my bank account only.
now i am in trouble i can't even withdraw a single penny from my own account.
my account num is [protected] branch- jasola, new delhi
Ifsc- KKBK0004618.
Please i want to get my money back.

I have paid 2650 rupees in telling fake job role on Kotak Mahindra Bank . I have taken msg on [protected].
I have paid on this number[protected]@upi

Respected Sir,
credit card number [protected] Name Sushila Devi...
I am a Saving Account Holder in kotak mahindra bank .
sir without my permission issue a credit card and start dues & penality on it without my permission bank put Auto Debit on it.

Sir Recovery Department also harassment me on mobile...
I pay settlement amount rs 1700/- for close the card.. in jan 2020...

But Bank recovery department again call me for payment...

sir i don, t have any source of income I am a house wife...
please resolve this problem...

They keep calling to opt for Credit card again and again even though I have requested not to call 1000 times already.

They even call 3-4 times a day by different calling Agents from different numbers and keep harassing all the time.

If it does not stop, I will file a complaint to the higher authority.

I have ordered the product on 5th August 2021 i ordered 2 jeans pant one t-shirt and one pair of shoes worth rupees of 3958.65 i got the email that amount is refunded in my source bank account but amount is not credited

Sir,

A couple of times I have requested to change my credit card billing cycle. Currently, my credit card payment due date is the 2nd day of every month. But my salary is credited after the 2nd day and between nd and 5th of every month. In this scenario, I could not able to repay the credit card bill on the last due date. For this reason, a couple of times i approached your customer service platform and placed request of billing cycle change. But my request was rejected. I am so worried about this. Please do the need ful and change my billing cycle.

My service request reference numbers:
Date of request: 18th July 2021
SR Number: 1-[protected]
Date of request: 21st July 2021
SR Number: 1-[protected]

This is after struggling for more than 6 months now.
I have tried opening 811 online Kotak Mahindra bank account couple of months back. From that moment I have been receiving minimum of 10-15 calls everyday for taking Credit card.

Firstly how can my personal number be made public to a third party vendors and agents and what not every agent making marketing calls on daily basis.

Secondly there is no real sensibility even after asking to stop calling further I still receive 10+ calls everyday from kotak mahindara credit card.

How to go about with this issue further very seriously.

118rs has been deducted from my account for some service i never asked or availed. However this isn't just one time this has happen to me. There are further many other deduction made instantly from my account if you want to clarify it with the bank the bank insist on calling the customer care executive for reliable answer to your queries.

Dear Sir

Myself Dinesh Balaji I have not paid my 3 month credit card bills due to personal reasons and my mother expired in the month of May due to COVID so I had financial crisis so only I was not able to pay.So the Kotak Mahendra Collection agents treat customers very badly and I had personally experienced it they mentally torture by continuously calling and they also verbally abused me and they texted me with abusive words this is not professional So I’m mentally upset. Please do consider this and take necessary action against this person

I’ll pay by this month end since I am out of station for work
And I am attaching the messages sent by the collection agent

Thanking You
Regards
Dinesh Balaji L
Kotak Mahindra Bank
Credit card No 4166 xxxx xxxx 9299
Mobile No [protected]

Hi sir
due to some personal reason I’m not paid may 10th mom expired because of CORONA I was unable to pay credit card bills for past 3 months so I get continue calls from collection department the use very abusive words and scold and keep on giving mental torture after 20th ill pay since I’m outof station

My credit card details
Kotak mahindra Bank
Dinesh Balaji L
4166…….. 9299

Respected Team,
Do stop all the promotional messages sending to [protected]

My account has been debited with INR 59/- towards ECS/TBMS without prior notice, I need my amount back on my bank or give me the reason at least..

Hi Kotak Mahindra Team,

I had this account as my Salary account with ING Vysya since long, but when it got transferred to Kotak Mahindra bank still my salary getting credited but since my salary is no been credited over a years time now, when yesterday i called Kotak customer service to check if i can operate my 811 account so came to know they have piled you $77000.00 charges on my account IS IT A SOMEKIND OF JOKE ????

Why i was never informed by SMS or email about the amount due or charges are getting accumulated, I would have closed down the account long back.

Since i called them yesterday upfront that's when they were informing me, this is unacceptable i cant accord to pat this much unnecessary charges which was never informed neither by phone call, message or email.

My phone number is [protected] please call me regarding solving this issue, would appreciate it.

Thank you

I'm availing a Credit Card ending with number 6343 against a Fixed Deposit (F. D) of Rs. 15, 000.
The customer care is harrassing me from 2 week before due date and calling me 4 -5 times a day.
They don't have manner to speak with the customer. After getting calls a week regularly, I mentioned them that I have a Credit Card against my FD with there bank. But the bank officials of Credit Card department says me that, have you thrown money in our bank or what.
Is that a way to speak with customer, that too 2 week ago from my due date?
I have linked all my screenshots of call from Bank Officials below, all the unknown numbers are from Kotak Bank Credit Card department, I have call records too, but there isn't a way to select it.
I'm feeling very much depressed after getting calls regularly.
Hope would find a resolution soon.
Thank you very much.

Ankit Choudhary
M. No. - [protected]
Email - [protected]@gmail.com