Claimed

Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Jun 22, 2026
Complaints 4833
Resolved
1327
Unresolved
3506
Contacts

File a complaint to Kotak Mahindra Bank

Having problems with Kotak Mahindra Bank?

File a complaint and get it resolved by Kotak Mahindra Bank customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Kotak Mahindra Bank reviews & complaints page 52

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
ranbirsinghf10
Jun 9, 2021
Report
Copy

Hello Kotak Bank,

I am getting frequent sms from Kotak Mahindra bank regarding "Open Zero Balance A/c for DBT with Kotak Mahindra Bank & get Assured Cashbacks on transactions. Click here http://w2t.in/AAFjhnh to avail this offer. *T&C apply".

I am not intersted in this and I would like to unsubscribe from your promotional sms.Please kindly take action to stop it as soon as possible.
My mobile number is [protected]

Thanks
Ranbir
Kotak Mahindra Bank customer support has been notified about the posted complaint.
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    V
    vijay1716
    Jun 9, 2021
    Resolved
    Report
    Copy
    Resolved

    Address: Delhi

    Dear Sir /Madam,
    my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. I am not working Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
    My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
    This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
    Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
    How does kotak Mahindra Bank hire a recovery agent

    Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

    Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh [protected]

    Regards
    Vijay Kumar
    Mobile number
    [protected]
    Card no. [protected]
    Jun 11, 2021
    Complaint marked as Resolved 
    Dear Sir /Madam, my credit card No.is Card no. 4147671603820899 in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is sick Covid- 19 situation am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service. My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this. This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs. Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset How does kotak Mahindra Bank hire a recovery agent Recovery agent Phone No.+91 9911135334/+ Very dirty Language used 917838060527/+919873453396 Neha Very dirty Language used Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar +919319467968 Regards Vijay Kumar Mobile number 9891923051 Card no. 4147671603820899
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Jun 09, 2021
    Updated by vijay1716
    Dear Sir /Madam,
    my credit card No.is Card no. [protected] in your bank. Kotak is the bank's credit card.Your recovery agents are bothering me a lot. Troubled for money. My father is Covid- 19 situation I am very upset and they are coming to my home and office giving me mental stress for money. Please stop them, if my circumstances are correct, I will pay the money. I beg you with folded hands Please stop them. I will never have your money, so what will I do after stopping. Please prevent these recovery agents. The money is there, I will give next month only.I am spoken with Miss Use Language. Please do not stop them otherwise I can complain in the Police.I will make full payment in a month. Your service to me was a very dirty recovery agent. Now let's talk rainy. I will never use Kotak Mahindra bank either. Very Bad Service.
    My Facebook ID is being hacked and my friend & My Family Members is being called saying that I am a defaulter. I ran away with bank money. Said this.
    This recovery agent is defaming me and what about me. I ran away from the bank carrying ₹ 1.19 Lakhs.
    Sir i request you You take any concrete action on this man. This man is spoiling the name of kotak Mahindra Bank and is also a speaker for abusing the customer. No action should be taken on this, otherwise I should file a complaint in the consumer court.I get annoyed and misbehaved by repeated calls.Many people call me and abuse me.What a mistake that made me so upset
    How does kotak Mahindra Bank hire a recovery agent

    Recovery agent Phone No.+91 [protected]/+ Very dirty Language used[protected]/[protected] Neha Very dirty Language used

    Address:- kotak Mahindra Bank Branch :- Vasant vihar Delhi & kirti nagar Delhi Bankers Name : Dinesh Kumar [protected]

    Regards
    Vijay Kumar
    Mobile number
    [protected]
    Card no. [protected]

    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      Y
      yashshr09
      Jun 7, 2021
      Report
      Copy

      Frequent account opening sms on my phone number [protected]
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        ganesh sashidharan
        Jun 7, 2021
        Report
        Copy

        As i checked in Kotak mobile application for personal loan, it shown as i am eligible for 3lac loan.
        Got a call from customer service agent of kotak and he rejected my application as i am not eligible for the loan.
        When i can see i am eligible in kotak application itself how i got rejected?
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          P
          prads88
          Jun 2, 2021
          Report
          Copy

          Due to this pandemic and some personal medical problems i have lost my job and facing financial issues.I hve kotak credit card for which i am paying monthly amount watever is possible with me and that too like 10-15k.Than too this people are calling and haraassing me to make more payment or else they are saying we will take your all house belongings. And they are calling to relatives and harassing them which is totally wrong.I need solution for this asap.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            P
            Pradip Bhalala
            Jun 1, 2021
            Report
            Copy

            Address: A/52, Prabhunagar Soc., Mahadevchowk MOTAVARACHHA

            Branch - sarthana jakatnaka
            City - surat
            2 din se CDM MACHINE bandh hai
            ESC katnevala hai to money kaha dalne jahe.
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              C
              CA ABHIJIT BALKRISHNA GAIKWAD
              Jun 1, 2021
              Report
              Copy

              I had availed two unsecured loans from Bajaj Finance where my dispute was going on in the court of law, but suddenly Bajaj Finance sold out their portfolio to Kotak Mahindra Bank and both these are purposely disturbing my Cibil record and Kotak Mahindra Bank is not responding to the mails and not providing the ownership details that how they suddenly became the owner of these loans.
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
              Helpful
              1 other people found this review helpful
              1 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                N
                nilaynarain
                May 31, 2021
                Report
                Copy

                Address: Vadodara (M Corp. + OG)

                Sir, My name is Nilay B Narain and i had availed a Car loan and after completion of Car loan had taken additional top up loan, i had repaid most of the EMIs but due to financial condition there was some over dues ( last three 3 / 4 EMIS) as i was away to nurse my mother in law who was seriously ill and unfortunately we lost her. However when i return back to vadodara my car was towed away mid highway. My loan is closed as out of 36 EMIs only last three 3 EMis were pending . Mr. Tadvi told me the my case is in approval at surat and since one month i was following up with him but he always told me don't worry once approval comes it will be settled. I was told by Mr. tadvi that i need pay rs. 1.5 lacs and close the loan and i was ready to pay the amount in two installment, however when i met Mr. Jadhav in spoke very rudely and told me i need to pay 2.60 as 1.5 was only for that date. I am totally confussed and suspect that my car they have sold to someone and are now playing with the words.

                Pl suggest

                Your customer Nilay Narain

                Loan a/c no CF 14706840
                Car No Gj06 FC 5591
                Nilay B Narain
                [protected]
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  S
                  Satya Chaitanya
                  from Visakhapatnam, Andhra Pradesh
                  May 28, 2021
                  Report
                  Copy

                  Hello Kotak Bank,

                  I am getting frequent sms from Kotak Mahindra bank regarding "Hi 85200XX, Open a Kotak 811 Zero Balance A/c, book an FD and apply for an 811 #DreamDifferent Credit Card. T&C Apply Click http://1kx.in/DgXWkbMLw2o -Kbank".

                  I am not intersted in this and I would like to unsubscribe from your promotional sms. Please kindly take action to stop it as soon as possible.
                  My mobile number is [protected].

                  Thanks
                  Satya Chaitanya G
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    Rathore02
                    May 28, 2021
                    Report
                    Copy

                    सर जी 27.05. 21 को irctc पे टिकट बुकिंग की पर टिकट बुकिंग नहीं हुई लेकिन कोटक महिंद्रा बैंक अकाउंट से मेरा पेमेंट 379.66 डेबिट हो गया है कृपया मुझे पेमेंट रिफंड करने की कृपा करें..
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      R
                      rana paresh
                      May 25, 2021
                      Report
                      Copy

                      My name is paresh rana having kotak credit card number [protected], which i have never requested for they have simply given me this card and now charging me for the same infact i have never used this card as i had never requested for it. I request your goodselves to kindly solve my problem. my contact details are [protected]
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        V
                        May 24, 2021
                        Resolved
                        Report
                        Copy
                        Resolved

                        My NRE account was debited with Rs 22 lakhs+ on 20/5/21 for wire transferring my money to my account in US bank (BBVA, USA0, but it has not reached there. I am in touch with my branch, but they have not yet been able to provide me with the note accompanying the transfer, asto which exact bank and IFSC code they have sent the money.
                        Normally wire money reached instantaneously.
                        Vasdev Bhagia
                        Aug 6, 2021
                        Complaint marked as Resolved 
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                        Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                        Helpful
                        Found this helpful?
                        1 Comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          A
                          asam8096
                          May 22, 2021
                          Resolved
                          Report
                          Copy
                          Resolved

                          I purchased the mobile in Amazon but mobile is cancelled due to exchange problem
                          May 24, 2021
                          Complaint marked as Resolved 
                          I purchased the mobile in Amazon but it was cancelled due to exchange mobile failed but Amazon intiated the refund but not received
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          May 22, 2021
                          Updated by asam8096
                          Refund intiated Amazon but amount not credited so kindly requested to credit my amount
                          May 23, 2021
                          Updated by asam8096
                          I purchased the mobile in Amazon but it was cancelled due to exchange mobile failed so I requested to credit my refund please help me

                          Helpful
                          4 other people found this review helpful
                          4 found this helpful
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            anukau
                            May 19, 2021
                            Report
                            Copy

                            Sir,
                            I Koushij Biswas, a Kotak Mahindra Bank customer of SB account
                            No -[protected], my debit card no-[protected], I have withdrawn
                            Rs 6000-00 (Six Thousand only) from the SBI ATM at Chandannaagar Station of ATM iD-S1BW[protected] on[protected] at time 5-44 pm, But I have not received the cash of Rs.6000-00 from the ATM but my SB Account was debited for Rs.6000-00 and cash not dispensed from the saim SBI ATM,
                            and till today the amount of Rs.6000-00 not reversed n credited to my SB account. So please look into the matter and arrange to credit Rs.6000-00 to
                            my SB Account No-[protected] at the earliest.

                            Thanking you,

                            Koushik Biswas SB Ac No-[protected]
                            Mobile No-[protected]
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              ssshembale
                              May 19, 2021
                              Resolved
                              Report
                              Copy
                              Resolved

                              Address: Ground and mezzanine Floor Jarvari Society, opposite P K International School, Pimple Saudagar, Pune, Maharashtra 411027, India

                              I have opened saving account (Account no. [protected], CRN is[protected] online in Kotak Mahindra Bank. Then I have visited to nearest branch 'Pimple Saudagar-Pune' to submit KYC doc's and its verification.

                              Then they told me to apply for ATM card and cheque book through mobile banking application. I have applied it. I received cheque book on the registered address; but not received ATM card till date whereas I have opened this account in Sept-2019. I got very bad experience from Kotak bank.

                              Now I changed my address. but bank is not going to update it though I have registered rent agreement.

                              Please help me to provide ATM/Debit card for my account on this address: Vanalika, 2AB Wing, Flat no. 104, Lavale Phata, Mulshi Road, Pirangut, Pune-412115
                              Aug 6, 2021
                              Complaint marked as Resolved 
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
                              Helpful
                              Found this helpful?
                              1 Comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                Altaf dhule
                                from Pune, Maharashtra
                                May 18, 2021
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Kotak bank

                                Dear sir

                                This is to bring at your notice that My misses has open this 811 zero balance account and CRN no is[protected] .Today due to Certain reason i have taken payday loan of 3000rs due to the current condition of job loss .from That 3000 rs kotak bank has deducted unknow charges called lein charges of 1260 rs from the only amount i had in bank is 3000 rs which was also a Loan for needs ..pls i request you to help because i cant bear so called deduction of 100 rs without any fault or reason .my account is active .I took the screen shot from NetBanking where it is marked as Lien user .Reason for deduction is mention as TMBS charges i am not aware of anything like TMBS nor informed once through Customer call or sms or email.Still without informing Kotak bank has deducted 1260 rs .Which is very much required for me..pls help me out regarding such cheating from major bank .Also i am sharing the screen shot where you can see the remark is Xelerate- TMBS[protected].

                                I am very helpless and disappointed because at this time i can arrange any financial assistance from anywhere i took this unwanted loan of 3000 rs for medicine of my mom for diabetic .in such need also amount got deducted which was never ever notified ..
                                Aug 12, 2021
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 20, 2021
                                Kotak Mahindra Bank Customer Care's response
                                Hi! We're so sorry that you were inconvenienced. We request you to share your concerns and registered contact number at Social.[protected]@kotak.com and we will be happy to look into this for you. ^Team Kotak
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  M
                                  Mohsin Rajwani
                                  from Pune, Maharashtra
                                  May 17, 2021
                                  Report
                                  Copy

                                  I had registered for nps and have selected my kotak mahindra bank as my pop bank for nps.

                                  My pran is generated. However, kyc verification is pending from kotak bank. The nps status right now says "Freeze due to KYC verification is pending at Bank".

                                  The kyc verification is now supposed to be completed by bank.

                                  Its been more than 12 days and the kyc is still not verified by the bank. I need to make investment before this month end but the bank is being a blocker. Without kyc verification, i can't invest any further in nps.

                                  I tried to reach kotak bank NRI customer support but no one is responding.
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    S
                                    SAhul Chak
                                    May 16, 2021
                                    Report
                                    Copy

                                    My kotak crn number[protected]
                                    A/c number [protected].

                                    As date on[protected], amount debited transaction of rs.23000/- by kotak bhim upi ref no[protected] and Transection Id[protected].

                                    I have transfer money from my upi VPA [protected]@kotak to
                                    Vpa [protected]@SBIN0000641.ifsc.npci but the transaction shows as failed but my account balance got deducted but not credited to receiver account.

                                    Please refund the amount to as same bank check & clear the transaction failed issue.
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      R
                                      Ravikeerthi
                                      May 11, 2021
                                      Report
                                      Copy

                                      Address: Bangalore, karnakata

                                      I have an an charges of 1770 saying tbms charges. Which is completely irrevelent. Need explaination on this. You can check on CRN[protected]
                                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                      Today i took loan of 3000 in need from trubalance when i see account balance it was left on 1240 rs..1760 rs was deducted as TMBS charges lien charges .what kind of charges is this i dobt know nor kotak has notified about this ..i request kotak to look into this already customers are facing personal issues in life and they are harrasing like this by deducting money which is irrelevant
                                      Helpful
                                      Found this helpful?
                                      1 Comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        F
                                        Faisal AS BA
                                        May 11, 2021
                                        Report
                                        Copy

                                        Today Around 2 Am I Was Transfering 3000Rs To My Paytm Account The Transaction Was Failed But The Amount Debited From My Account
                                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit