Kotak Mahindra Bank Complaints & Reviews

I got a personal loan in kotak bank for 1000000 rupees including two balance transfer cheques to my past loan accounts. I returned the balance transfer cheques to bank and given my letter to reduce my emi. They were claimed to pay 22215. I have informed their representatives that bank only had spend 3, 71, 131 so my emi would be 7807 for five years tenure. And i gave them the screen shot from the month of april to july reference of imps transfer to their corporate account. They said fine. Later from another mobile numbers saying i have not paid my emi.
And august month two of them or came to my hall and inquired how to i made the payments and i had clarified them everything also they got my compiled information of all the payments and related information about their related transactions. I send to the person kotak bank e-mail id also.
In september they were messaging in whats app i have not made my emi payments for four month. It was a most worried conversation to their bank representatives. I cant explain everything here. I feel like to hear story from me always.
Loan account number spln63248148
My imps transfer to the account ([protected]) ifsc (Kkbk0000631)

From account ([protected]) date (14april2020) imps reference number[protected] rupees (7807)
From account ([protected]) date (21may2020) imps reference number[protected] rupees (7807)
From account ([protected]) date (13july2020) imps reference number[protected] rupees (7807)
From account ([protected]) date (13july2020) imps reference number[protected] rupees (7807)

The specified last two transactions are paid by different account, since they were presenting in my account ([protected]) for collection. Four times in the month of july2020. I really not understood their employees are collecting my transfer details and confirming me.
Later their employees are speaking with me not made the emi.
I am not given all my times to give entertain to their bank employees.
Really i felt much worried.
Email also written to the bank customer care with all the information on 14july2020. Nothing they did. Putting collection cheque and always call me for harassing.
E - court not accepting this issue they only address bail related petitions. They informed in my form. Later i found this place for inform.

Kotak bank relationship manager told me that they're opening up a lifetime zero balance current account but after a year i got charged the aqb non-maintenance fees of ~rs 6000 for consecutive 2 quarters w/o any information from the bank side.

Initially, i didn't kept the funds in my account as i was unaware of the aqb & created a fd of the amount but team didn't even bothered to inform me that i'll be charged for not maintaining the aqb & not even told me once it was charged for 1 quarter.

I want the reversal of the charges as i've deposited the amount couples of months back to maintain aqb once i came to know.

Crn#:[protected]

We have two LAP Loans from Kotak Bank. We had applied for Moratorium on them as per government norms. First moratorium was approved but we had not intimation about the second one. After reminders also we were not informed about the same. When we were charged interest the following month we came to know that the moratorium has not been approved. Later we wrote to them and I think we got moratorium for two months and not three. Till date also I am not clear if the moratorium was for 2 or 3 months and on what basis this was given. When asking for statement, we were told that we will be charged for the same. We hardly receive any statements over email. they are given only if we ask and that to with lot of follow ups. We have been charged also for the same at times.
WE have taken a Covid Loan from Kotak also. We always thought bribe was a thing for PSU's. But to everyone's surprise, we paid bribe to get approval of our Covid Loan. And again we are being asked to pay to get a SOA.
Such unprofessionalism was very unexpected from a reputed bank like Kotak.

Collection agents harrasing me by abusing me, calling my friends who has given reference to me and calling women at night times

Mo no.[protected] ketanbhaivyas
mailid [protected]@gmail.com a/c no.[protected] 0831rajkotdr.yagnik Road otherwise no solution I within in two daysIwill close my saving a/c and demat a/c

They have falsely handed over a credit card to me which i have not even recieved and they are sending regular bill messages to me to pay it without even using it. I tried to contact and complained on mail, centre and on KEYA and calls but they ignored my concern totally.
They are not providing any service regarding this and i am not able to operate anything because even my debit card pin has some problem which are not being solved.
They also never call back or revert anywhere.i have been trying to reach them since 5 months now.

I have opened a salary account in kotak mahindra bank in the month of november' 2019. While opening the account, their executive assured me that it is a zero balance account and their is no charges if you don't keep any amount in the bank. After few months when i started depositing my salary in the account they charged me balance maintenance charges for 4 months which is around 2400/- even they have shift my account from salary account to saving account which is required to maintain 10000/- without my consent. After months of discussion on email they reversed 1500 amount for 3 months and remaining they deducted in the name of taxes. They didn't even provided me any passbook or cheque book.

The person who opened our account misguided us and didn't provide any support or help after opening the account and making excuses all the time and at the end said that he can't do anything, you yourself have to contact through email.

I request everyone please don't trust these looters.in the beginning they are very good to you, after opening the account they don't even respond your calls and if they receive they make excuses. Thank you

Dear sir
An amount is rs 3004 getting debited from my kotak mahindra bank
Yet when i credits any amount of this account the account number is [protected] and crn number is[protected] account holder name is ashish kumar mishra for some ecs related i'm a job less person. Sir please refund my dedicated amount this is my hard earned money going on i guess very big farud going on. Please do the needful stop the ecs.

Thanks

Regards to
Ashish kumar mishra
Mobile number is
[protected].

Respected sir/madam,

My name is punit verma
I stay at himnagar hooghly dankuni - 712311.

This is to bring to your kind notice that, i have availed a personal loan from kotak mahindra bank, appejay house parkstreet. Kolkata.
I was working in an organisation named bma wealth creators ltd as regional head and unfortunately the company was shut down in the month of september 2019 due to which i am...

I got a phone call from a lady named disha sharma, she offered me kotak mahindra bank job and asked to forward documets.
After an hour she made another lady named manita(she told that she is working for kotak mahindra bank as hr in navy mumbai) call me and
said that I got shortlisted for bank job. Need to pay 1800rs for application form.
They have provided me even reference. code number. They both asked if I have any...

To
Consumer Complaint Department,
Mr Muralikrishna Cheruvu--Kotak Life Insurance,
Ms Kalparupa Datta--Kotak Life Insurance,
Ms Shradha Chavan--Kotak Life Insurance,
Concerned officials of Kotak Life Insurance Company,
IRDAI Complaint Department

Details:

IRDAI TOKEN NUMBER FOR COMPLAINT REGISTERED ON 10/08/2020:
[protected]Further Escalation done by IRDAI)br...

Sir, I inform today applying in credit card I am employed in government sector please kindly consider my request and also submitted the employee proofs and salary slips. Application ref No.[protected] With regards Penkey Suresh [protected]

I have been receiving calls from some guys saying they are calling for a Loan recovery which we took back in 2008. As citi financials was acquired by kotak they are trying to recover the loan amount. Tt's not the only phone but, they are also trying to reach my relatives and telling about the loan that is pending. One recovery agent regularly visits my brother's office to inquire about the loan amount. They have never given anything in writing and this has been going for past 6 months. This is mental harassment, why would a recovery agent ask for money from my brother and relative on my behalf. I and my family are trying to communicate Kotak bank but not getting any traction.

Finally, I convinced them to send me an email and including the thread below.

From:
Date: Tue, Aug 18, 2020 at 11:47 PM
Subject: neft & outstanding confirmation mail
To:

Dear Sir

As per your discussion with our telephonic team, please find below required details

Customer Name:

Loan No: 13333014

Amount: 39107/-

This is a confirmation email for the above account once we receive the payment of Rs: 39107/- your
the account will be considered as Close.

You will receive an NDC letter after the payment is made by contacting our customer services team, also the same will be updated on to your CIBIL records.

Repayment of your Personal Loan account Number 13333014

with Citicorp Consumer Finance (India) Limited (Earlier known as CitiFinancial Consumer Finance India Ltd) and hereafter referred as “CITICORP”, which has been transferred to Kotak Mahindra Bank Limited (KOTAK)

As you would be aware, CITICORP has sold, assigned and transferred your loan to KOTAK on 26 November 2014 pursuant to which KOTAK has become solely entitled to receive and collect all dues payable in repayment of the above referred loan.

Payment options

We are accepting payment through Online (Net Banking), NEFT, Or Walk into any nearest Kotak Mahindra Bank Branch & Deposit Pay Order (PO), Demand Draft (DD), and Cash & Cheques

NDC Process

1) Once Payment is cleared in the system you have to call Toll free No [protected] & need to tell them the Reference No mentioned on Closure Letter for the generation of NDC (No Due Certificate).

2) After the NDC is generated Customer will receive the hard copy of the NDC at your Address.

NEFT DETAILS

Please find the below NEFT details and Online Process

Kindly make the payment and confirm the same

Particulars

Kotak Bank

Account Type

Current Account

Account No

RAR7071380

Beneficiary Name

IFSC CODE

KKBK0000631

Bank Name

Kotak Mahindra Bank Ltd

Branch Code

631

Bank Branch

Kalina

Thanks & Regards,

Girish Shinde

5th Floor, Adamas Plaza

166/16, CST Road, Kalina,

Santacruz- East.

Mumbai-400098

Description: Description: Description: Description: cid:_1_07CE93FC07CE8CF[protected]Save Papers Save Trees…

Description: Description: Description: Description: Description: Description: cid:image001.[protected]@01CDF893.7A18F7B0

Dear Sir,

Sub : A/C No. [protected] & CRN No[protected]
Closing of my above Bank Account

I have observed that since the month of January 2020, you have been deducting amounts from my account continuously till now.

Due to the Pandemic, I have not been able to deposit any money in my account. This is because I have lost my job, and there is no source of income. I have called many times in your Bank to inform you about the same, but the deduction never stopped.

I request you to refund all the deducted amounts due to Non Maintenance of Minimum Balance since January 2020 and oblige. Non Maintenance of Minimum Balance was out of my control, hence it would be correct to refund my deducted amounts back to me, and consequently close my account.

Please treat this letter as my authority to close this account.

Thanking you,

Yours faithfully,

Savio Rocky Dsouza

With respect to the above subject, we Right Interior Solutions Pvt Ltd, has availed a loan facility vide Loan account Number CSG[protected]. And have opted for Moratorium during this time of pandemic. In this time of moratorium, your Executive visited our directors residence asking for pending EMI’s respective of answering all their calls. Contact person who regularly use to call is Mr. Trimurthy and his mobile no. [protected]

As you are aware that we have opted for moratorium, how did you sent your executive for collection of EMI’s ?

For Moratorium we have sent the mail to the below email ID’s in the month of April & June 2020.

Pay.[protected]@kotak.com
Santhoshkumar.[protected]@kotak.com
Poovanna.[protected]@kotak.com

EXPLAIN ?

Directors

Raymond Rosario [protected]
[protected]@rightinterior.in

Biju Thomas [protected]
[protected]@rightinterior.in

Today i submitted my phd application... To finish the application process i have to pay 1500rs... I used kotak mahindra bank, the transaction was failed but the amount was deducted from my account. Kindly do me a favour.
Transaction reference number : [protected])

Team may i know when would i be getting my rupees back 449.
Refund reference number[protected]
Date of transaction - 8 july 2020
Date of refund processed 12 july 2020
Order i'd[protected]
Refund amount -449
Transfer mode used by merchant upi

Kindly treat this case is on critical basis.
If need any more details please let me know [protected]

Best regards,
Gaurav

Dear manager,
Kotak mahindra bank

Work from home online agents cheated me and my money transfer to kotak mahindra bank account.

Here i have mentioned upi id's.
Kindly help us if you can do anything from your bank side.

1st payment : [protected]@paytm, laxmidevi, amount - 694.00
2nd payment - [protected]@paytm, laxmidevi, amount - 1568.00
3rd payment - [protected]@kotak, p sravan kumar, amount - 8168.00

Same way they cheated lot of people and my complaint also posted.

https://www.consumercomplaints.in/data-solutions-work-from-home-word-to-pdf-conv...⇄

Please help me.

Thank you.

I am holding saving acc. No.[protected] at rajkot branch.
But i am not using my debit card on dated : 15/08/2020. But my account amount deduct without any otp messages.

I didn't obtain any otp on my registered mobile number.
And deduct my amount in various transactions about rs.12, 881/- from my account without my information.

And bank also not given my any otp and i don't share my otp anybody or my debit card number.

I also lodge fir in this case at rajkot commissioner office, cyber crime branch, rajkot for this fraud.

But bank is close today on 15th august 2020. So, i can't meet the bank officials in this matter today.
So, please take some actions and solve this matter as early as possible.

On Aug 4th, 2020 at 10:40 pm I received few SMS regarding deduction of several transactions on my credit card, while I saw first two transactions SMS I called on customer care and request to block my credit card immediately over the IVR options as this is only the way to block the credit card but, instead of blocking my credit card I received the information that all the banking channels are blocked but it's not enough, I was continuing receiving...