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Kotak Mahindra Bank Complaints & Reviews

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Updated: Feb 5, 2026
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Kotak Mahindra Bank reviews & complaints page 55

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T
Thakurthavani
Aug 15, 2020
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Address: "Ajay", Shiv Park, St.no.1, Block No.E, Miranagar, Raiya Road, Rajkot -360007, GUJARAT

I am holding saving acc. No.[protected] at rajkot branch.
But i am not using my debit card on dated : 15/08/2020. But my account amount deduct without any otp messages.

I didn't obtain any otp on my registered mobile number.
And deduct my amount in various transactions about rs.12, 881/- from my account without my information.

And bank also not given my any otp and i don't share my otp anybody or my debit card number.

I also lodge fir in this case at rajkot commissioner office, cyber crime branch, rajkot for this fraud.

But bank is close today on 15th august 2020. So, i can't meet the bank officials in this matter today.
So, please take some actions and solve this matter as early as possible.
Kotak Mahindra Bank customer support has been notified about the posted complaint.
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    Vikas Soni 20
    Aug 12, 2020
    Resolved
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    Fraud transactions on my credit card

    On Aug 4th, 2020 at 10:40 pm I received few SMS regarding deduction of several transactions on my credit card, while I saw first two transactions SMS I called on customer care and request to block my credit card immediately over the IVR options as this is only the way to block the credit card but, instead of blocking my credit card I received the information that all the banking channels are blocked but it's not enough, I was continuing receiving...
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    rinkschana
    Aug 12, 2020
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    Address: 13167 st.no. 1 vishkama colony link road ludhiana

    This side Gurmeet Singh Channa owner of jap enterprises
    I have rigistered complaint many with bank branch manager as well as DOD department Pragun several time with my concirn . they only answer me sir we will tell you about your concirn please wait give some time from last month. we alredy send mail to our senior. many time physically i walk to branch my issue regarding kamal mam she said me sir pkease wait i will call you.
    same answer from my branch manager mr. inder singh he also cover all the issue and said me only please wait i talk tomy senior and resolved the issue soon.but he done.today my third cheque bounce i contact these all
    person on phone today. no body bother. hope pls u solved my cocirn..
    thanks wiht regards
    hope to recieve ur call soon
    Aug 7, 2021
    Complaint marked as Resolved 
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
    Verified Support
    Aug 14, 2020
    Kotak Mahindra Bank Customer Care's response
    We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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      MuraliRknr
      Aug 11, 2020
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      regarding debiting my bank account no 9713722469

      Dear sir

      I had/have a credit card outstanding of rs 66060 in card ending[protected]
      1038. This amount was paid on 8th aug, 2020 @ 9 am in the morning. I had a balance of rs 19000 in my account (As mentioned in the subject line) @ the time of making this payment. But ironically my account no mentioned above was put on hold & myself not able to use the funds nor make payment to my credit card due (At least minimum...
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      I got a kid
      Aug 9, 2020
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      I have a 811 saving account in you, my account has trapped and my money were transferred to another bank account of someone, whom i dont know person till now, when i visited one of your branch i didn't get propper response from the staff now i got loss of 18000, i never recommend this bank for anyone worst bank for customer service.
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
      On same day u have given a written complaint to branch, but they gave me careless response.
      On same day I have given a written complaint to branch, but they gave me careless response.
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        A
        Abhishek Nagwekar
        from Mumbai, Maharashtra
        Aug 8, 2020
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        Address: Kotak bank Mira rd

        Hi there,
        I've already raise a ticket i'd[protected]. My phonepe register no. Is[protected]
        I made couple of transaction from phonepe to merchant kamal traders for rs. 925.00 & rs. 2144.00 when contacted, he is denying about the payments. Now, i am following up on this from may 05, 2020 with kotak bank. I've requested my kotak bank for a charegeback. They assured me that the amount will be credited back to my account. I am worried about my hard earned money. I raise a ticket for this and also lodge a police complain as per bank manager and submitted to them. They assured me that money will be credited to my account in 45 days. Unfortunately, more than 3 months have passed and now they closed my case without any action. I want you to investigate and credit my money asap.
        My detail are,
        Abhishek nagwekar
        Hand phone number - [protected]
        1) trans i'd p2005041148477675318122
        Date 04/05/20
        Amt 925.00
        Utr[protected]
        2) trans id
        P2005042243052209435693
        Date 04/05/20
        Amt 2144.00
        Utr[protected]
        +1 videos
        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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          P
          Premchand K
          from Chennai, Tamil Nadu
          Aug 8, 2020
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          Address: Jubilee road no.36 Kotak Mahindra Bank Hyderabad Telangana

          Sir i have opted for mortorium till august 31st 2020 for my personal loan bearing personal loan account number spln60553792. It was approved with and received reference number. However i started receiving contiouns calls from kotak team stating mortorium is rejected, however i have not received any email confirmation on that. Its been 2.6 years i paid my loan emi with out any delay. To my surprise even after mortorium approval i was lieved charges of 750rs dated august 8th 2020. Sir if they change rules on their own to whom we should inform. Kindly take an action against them and help me to update my mortorium till august 31st 2020.
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
          Verified Support
          Aug 10, 2020
          Kotak Mahindra Bank Customer Care's response
          Hi! We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
          Aug 14, 2020
          Updated by Premchand K
          Provide valid email address
          Aug 14, 2020
          Updated by Premchand K
          Provide valid email address
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            M
            Meera Shekar
            Aug 8, 2020
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            loan collection agent harassment

            Hello team,

            I had taken personal loan from kotak and have been paying properly fr 2years, due to medical issues at home i couldnt pay my dues on time

            Unfortunately i had pending of 2 months emi..

            Loan recovery agents had gone to my home when i was in office in my 2nd shift.. Nd abused me nd my parents in front of my neigbours nd stayed in my home till 7pm..

            My friends in facebook have...
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            Abhinav Mandliya
            Aug 8, 2020
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            bank charge unnecessary for generate net banking password

            Address: Mumbai

            I have kotak 811 account and my account no. Is [protected] i have been charged with unnecessary chargers of rs 80.83 on my account. Without any notification please solve this problem asap... They charge for net banking password change and they didn't inform about the charges...
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            S
            Saudagar Rakate
            Aug 6, 2020
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            My name is saudagar rakte my crn number is[protected]
            Few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error message at kotak app. Now its been 5 days, they didn't respond. Thats it.
            Please help me to solve my problem
            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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              Pizzuzg
              Aug 5, 2020
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              We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^team kotak mahindra bank customer care number [protected]...
              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                Waseem Denter
                Aug 3, 2020
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                Address: Hyderabad

                811 savings account plzzz
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                  S
                  Stitch Well
                  Aug 3, 2020
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                  I have opted for moratorium for june july august and one lady named rimi claimed to be off kotak bank made personal comment on me and my wife.

                  They sent their goons at my office and at my home.
                  When i told them i have emailed the nodal officer ms t kamat. They laughed and said paise to hum niklwa lenge kahi se.

                  Due to their continuous harassment i am facing personal issues as well. I have informed them i will make the payment from september depending on the situation yet they're harassing me and keep calling me all day.
                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                    R
                    Ragvendra Rao
                    Aug 2, 2020
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                    In regards to my Personal Loan No:- APAC SPLN62963459
                    I have opted for MORATORIUM for the month of June July and August as per Banks mail to me on 5th June 2020, late i received mail from bank of 5th July 2020 with ref no 1-[protected], confirming that the request for moratarium has been processed.
                    But i am getting calls from collection team that your moratarium is not confirmed and i am continously harrassed by the collection team.
                    I have no information that my moratorium is not processed or declined, but still this kind of harssment.
                    I am totally broken because of this, as i am not getting full salary and on top this kind of harassment, very unprofessional approach by Kotak.
                    Hope this matter would be resolved at the earliest.

                    Thanking You
                    Ragvendra Rao
                    [protected]
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      M
                      Mohammed Asrar
                      from Chennai, Tamil Nadu
                      Aug 2, 2020
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                      Hello team,

                      Crn:[protected]

                      Due to covid19 my family is facing financial crisis and not able to manage my family needs. For this i have applied credit card payment moratorium for the month of june to august. Request no :1-[protected]

                      Its my humble request could you please approve my credit card payment moratorium till august because i am facing financial issue and i am not able to maintain my family due to covid 19.

                      I will ensure that i will make the payments once this fix.

                      In my family 4 members are there please approve this and do the needful.

                      Regards,
                      Mohammed asrar
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                        Ñíkhîl Yãdûwãñshî
                        Aug 1, 2020
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                        Address: Bhanpur Bhopal

                        Mere phone me kotak 811 app nhi chal raha usme error code 954 aa raha please solve my request
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          hpgowala
                          Aug 1, 2020
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                          My Name Hanuman Prasad Gowala .
                          I took a personal loan from the kotak mahindra bank.
                          I have always been paying with my payment timely.
                          I also paid in lockdown . And I took the moratorium for June to July August . because i am job less due to COVID-19. But some collection agency
                          Making pressure .
                          And some people sit at home every day. Where my wife lives alone and thus they are creating mental tension.
                          In this way the collection team of Kotak Mahindra Bank is creating tension, please take any action as soon as possible.
                          I have already paid the installment of march april may EMI.
                          Collection Agent Member Regularly Pressurize . I am already apply online for moratorium and visit personally bank on 14.07.2020. Ref No# -[protected].

                          CRN Number[protected]
                          Name -Hanuman Prasad Gowala
                          Mob- [protected]
                          Agent Number- [protected]
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                            Amanjyot Singh Tetra
                            Jul 31, 2020
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                            Address: Mulund west

                            I was not getting salary for 4 months and my salary account with kotak dried up due to Covid-19, i quited my previous org and joined a new company with greated package i gave them my kotak account as it was salaried account and i like kotaks services, but this is really disappointing, when i recieved my salary post 4 months they have put an hold of around 15k as TMBS charges, i mean why in the hell would you do that when a person is down and basically salary less for around a qauter, i did not expect this form kotak
                            Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                              Salva Adi narayana
                              from Hyderabad, Telangana
                              Jul 30, 2020
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                              Today my account is autodebit with 1500 rs without my notice bank deducted my account.

                              During this panic situation where everyone struggle for money.. Bank doing deducting my money without my notice.

                              Please refund asap.
                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                Sai mohammad
                                Jul 29, 2020
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                                Resolved

                                Wrong account transfer amount rs 5000 29 july. Please refunded my amount in my account
                                Aug 7, 2021
                                Complaint marked as Resolved 
                                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                                We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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