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Kotak Mahindra Bank Complaints & Reviews

1.5
Updated: Nov 7, 2025
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Kotak Mahindra Bank reviews & complaints page 55

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M
Meera Shekar
Aug 8, 2020
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loan collection agent harassment

Hello team,

I had taken personal loan from kotak and have been paying properly fr 2years, due to medical issues at home i couldnt pay my dues on time

Unfortunately i had pending of 2 months emi..

Loan recovery agents had gone to my home when i was in office in my 2nd shift.. Nd abused me nd my parents in front of my neigbours nd stayed in my home till 7pm..

My friends in facebook have...
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Abhinav Mandliya
Aug 8, 2020
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bank charge unnecessary for generate net banking password

Address: Mumbai

I have kotak 811 account and my account no. Is [protected] i have been charged with unnecessary chargers of rs 80.83 on my account. Without any notification please solve this problem asap... They charge for net banking password change and they didn't inform about the charges...
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Saudagar Rakate
Aug 6, 2020
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My name is saudagar rakte my crn number is[protected]
Few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error message at kotak app. Now its been 5 days, they didn't respond. Thats it.
Please help me to solve my problem
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    Pizzuzg
    Aug 5, 2020
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    We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^team kotak mahindra bank customer care number [protected]...
    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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      Waseem Denter
      Aug 3, 2020
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      Address: Hyderabad

      811 savings account plzzz
      Kotak Mahindra Bank customer support has been notified about the posted complaint.
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        S
        Stitch Well
        Aug 3, 2020
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        I have opted for moratorium for june july august and one lady named rimi claimed to be off kotak bank made personal comment on me and my wife.

        They sent their goons at my office and at my home.
        When i told them i have emailed the nodal officer ms t kamat. They laughed and said paise to hum niklwa lenge kahi se.

        Due to their continuous harassment i am facing personal issues as well. I have informed them i will make the payment from september depending on the situation yet they're harassing me and keep calling me all day.
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          Ragvendra Rao
          Aug 2, 2020
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          In regards to my Personal Loan No:- APAC SPLN62963459
          I have opted for MORATORIUM for the month of June July and August as per Banks mail to me on 5th June 2020, late i received mail from bank of 5th July 2020 with ref no 1-[protected], confirming that the request for moratarium has been processed.
          But i am getting calls from collection team that your moratarium is not confirmed and i am continously harrassed by the collection team.
          I have no information that my moratorium is not processed or declined, but still this kind of harssment.
          I am totally broken because of this, as i am not getting full salary and on top this kind of harassment, very unprofessional approach by Kotak.
          Hope this matter would be resolved at the earliest.

          Thanking You
          Ragvendra Rao
          [protected]
          Kotak Mahindra Bank customer support has been notified about the posted complaint.
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            M
            Mohammed Asrar
            from Chennai, Tamil Nadu
            Aug 2, 2020
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            Hello team,

            Crn:[protected]

            Due to covid19 my family is facing financial crisis and not able to manage my family needs. For this i have applied credit card payment moratorium for the month of june to august. Request no :1-[protected]

            Its my humble request could you please approve my credit card payment moratorium till august because i am facing financial issue and i am not able to maintain my family due to covid 19.

            I will ensure that i will make the payments once this fix.

            In my family 4 members are there please approve this and do the needful.

            Regards,
            Mohammed asrar
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              Ñ
              Ñíkhîl Yãdûwãñshî
              Aug 1, 2020
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              Address: Bhanpur Bhopal

              Mere phone me kotak 811 app nhi chal raha usme error code 954 aa raha please solve my request
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                H
                hpgowala
                Aug 1, 2020
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                My Name Hanuman Prasad Gowala .
                I took a personal loan from the kotak mahindra bank.
                I have always been paying with my payment timely.
                I also paid in lockdown . And I took the moratorium for June to July August . because i am job less due to COVID-19. But some collection agency
                Making pressure .
                And some people sit at home every day. Where my wife lives alone and thus they are creating mental tension.
                In this way the collection team of Kotak Mahindra Bank is creating tension, please take any action as soon as possible.
                I have already paid the installment of march april may EMI.
                Collection Agent Member Regularly Pressurize . I am already apply online for moratorium and visit personally bank on 14.07.2020. Ref No# -[protected].

                CRN Number[protected]
                Name -Hanuman Prasad Gowala
                Mob- [protected]
                Agent Number- [protected]
                Kotak Mahindra Bank customer support has been notified about the posted complaint.
                We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                  Amanjyot Singh Tetra
                  Jul 31, 2020
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                  Address: Mulund west

                  I was not getting salary for 4 months and my salary account with kotak dried up due to Covid-19, i quited my previous org and joined a new company with greated package i gave them my kotak account as it was salaried account and i like kotaks services, but this is really disappointing, when i recieved my salary post 4 months they have put an hold of around 15k as TMBS charges, i mean why in the hell would you do that when a person is down and basically salary less for around a qauter, i did not expect this form kotak
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                    S
                    Salva Adi narayana
                    from Hyderabad, Telangana
                    Jul 30, 2020
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                    Today my account is autodebit with 1500 rs without my notice bank deducted my account.

                    During this panic situation where everyone struggle for money.. Bank doing deducting my money without my notice.

                    Please refund asap.
                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                      S
                      Sai mohammad
                      Jul 29, 2020
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                      Wrong account transfer amount rs 5000 29 july. Please refunded my amount in my account
                      +1 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Kotak Mahindra Bank customer support has been notified about the posted complaint.
                      We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at Social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^Team Kotak
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                        V
                        Vinesh27
                        Jul 28, 2020
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                        I'm loan account holder of cf16692333 in kotak mahindra prime car finance.

                        I have taken moratorium for the month of april and may 2020. And it has been approved by kotak mahindra prime but at the time of moratorium kotak mahindra prime also presented cheque for auto renewal to my bank account. So i have been debited with extra charges like cheque bounce etc... So kindly take immediate action against it and revert my debited amount back.
                        Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                          Keerchris
                          Jul 26, 2020
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                          Resolved

                          Address: 8-7-171/3A raja reddy colony old bowenpally Road no 1, Raja reddy colony old bowenpally

                          My order from Amazon was canceled and i still dint receive my refund. When I contacted Amazon they said the refund was processed from there end and I had to contact the bank. When I tried calling the bank they were not responding properly and were disconnecting my call. I want my refund asap.
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                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Kotak Mahindra Bank customer support has been notified about the posted complaint.
                          unable to identify customer please share account details
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                            V
                            Vijay Kuppusamy
                            Jul 24, 2020
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                            Address: 22,GOUND FLOOR,ING VYSA, HOUSE,MG ROAD,BANGALORE

                            I have applied for moratorium for the period or june, july and august in kotak website as i lost my job and submitted my proof of resignation letter also

                            but this kotak has rejected my moratorium request and they are asking me to pay june and july month payment also they are threatening me to send legal notice

                            this is against RBI loan moratorium and they are no way understanding the customer problem during this coronavirus problem also.

                            Somebody please help this make me sleepless nights and very much upset with this kotak bank
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                              E
                              Elango En
                              Jul 24, 2020
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                              Address: 225 kamaraj Nagar. Thorapadi.vellore.632002
                              Website: Flipsaless@ybl

                              I have orders 5 mobiles. Please I m not received this mobile product.please request registr I will complain
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                              Kotak Mahindra Bank customer support has been notified about the posted complaint.
                              Jul 24, 2020
                              Updated by Elango En
                              Please contact [protected].my language is Tamil. Another number is [protected]. I have orders 8.7.2020 this date. Immediately salve this problem. I m n poor family please sir/madam

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                                Tarun jayas
                                Jul 24, 2020
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                                I add money in kotak 811 using citrus payment gateway money is debited from my account but not credited in kotak account
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                                  hrehan
                                  Jul 23, 2020
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                                  Dear sir,
                                  I am your very old customer and having a good relation with the bank from last so many years.
                                  I have taken a personal loan and the loan account no is spln[protected], name baresh balakrishnan
                                  885 vishal nagar society, nr govindhwadi, isanpur, ahmedabad 382443, gujarat
                                  I have applied for moratorium from june to august 2020 due to not getting full salary. At present i am working in quba architectural products and they are not giving me full salary and having a deduction of almost 50% and also same i am not getting on time and the company has also given us the mail that the salary deduction will there upto sept 2020.
                                  Because of that i have applied for moratorium from june to august 2020. But i am sorry to say that i have not received the confirmation for july & august and the kotak bank employees mr sumit shah [protected]/ mr imdadh hussain momin [protected]/ mr atul [protected] are presurizing me to pay the emi for july 2020. And telling me that your request for moratorium has been rejected by bank and if you dont pay your cibil will be bad and calling me daily for the same.
                                  I have requested them and told that rbi has already extended the moratorium for 3 months but why you are not giving.
                                  So i request you to please look in to this on priority basis.
                                  Thanks & regards

                                  Baresh balakrishna
                                  [protected]
                                  Kotak Mahindra Bank customer support has been notified about the posted complaint.
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                                    hrehan
                                    Jul 23, 2020
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                                    Dear sir,
                                    I am your very old customer and having a good relation with the bank from last so many years.
                                    I have applied for moratorium from june to august 2020 due to not getting full salary. At present i am working in quba architectural products and they are not giving me full salary and having a deduction of almost 50% and also same i am not getting on time and the company has also given us the mail that the salary deduction will there upto sept 2020.
                                    Because of that i have applied for moratorium from june to august 2020. But i am sorry to say that i have not received the confirmation for july & august and the kotak bank employees mr sumit shah [protected]/ mr imdadh hussain momin [protected]/ mr atul [protected] are presurizing me to pay the emi for july 2020. And telling me that your request for moratorium has been rejected by bank and if you dont pay your cibil will be bad and calling me daily for the same.
                                    I have requested them and told that rbi has already extended the moratorium for 3 months but why you are not giving.
                                    So i request you to please look in to this on priority basis.
                                    Thanks & regards

                                    Baresh balakrishna
                                    [protected]
                                    Kotak Mahindra Bank customer support has been notified about the posted complaint.
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