Kotak Mahindra Bank Complaints & Reviews

Hi there,
I've already raise a ticket i'd[protected]. My phonepe register no. Is[protected]
I made couple of transaction from phonepe to merchant kamal traders for rs. 925.00 & rs. 2144.00 when contacted, he is denying about the payments. Now, i am following up on this from may 05, 2020 with kotak bank. I've requested my kotak bank for a charegeback. They assured me that the amount will be credited back to my account. I am worried about my hard earned money. I raise a ticket for this and also lodge a police complain as per bank manager and submitted to them. They assured me that money will be credited to my account in 45 days. Unfortunately, more than 3 months have passed and now they closed my case without any action. I want you to investigate and credit my money asap.
My detail are,
Abhishek nagwekar
Hand phone number - [protected]
1) trans i'd p2005041148477675318122
Date 04/05/20
Amt 925.00
Utr[protected]
2) trans id
P2005042243052209435693
Date 04/05/20
Amt 2144.00
Utr[protected]

Sir i have opted for mortorium till august 31st 2020 for my personal loan bearing personal loan account number spln60553792. It was approved with and received reference number. However i started receiving contiouns calls from kotak team stating mortorium is rejected, however i have not received any email confirmation on that. Its been 2.6 years i paid my loan emi with out any delay. To my surprise even after mortorium approval i was lieved charges of 750rs dated august 8th 2020. Sir if they change rules on their own to whom we should inform. Kindly take an action against them and help me to update my mortorium till august 31st 2020.

Hello team,

I had taken personal loan from kotak and have been paying properly fr 2years, due to medical issues at home i couldnt pay my dues on time

Unfortunately i had pending of 2 months emi..

Loan recovery agents had gone to my home when i was in office in my 2nd shift.. Nd abused me nd my parents in front of my neigbours nd stayed in my home till 7pm..

My friends in facebook have...

I have kotak 811 account and my account no. Is [protected] i have been charged with unnecessary chargers of rs 80.83 on my account. Without any notification please solve this problem asap... They charge for net banking password change and they didn't inform about the charges...

My name is saudagar rakte my crn number is[protected]
Few days back kotak app stop working in my device with the error code 954, after that concern i called to customer care, they said due to multiple crn login in one device your imei blocked, or said visit to branch, after that i followed that procedure, but branch employees dont take it seriously, and said this is not a mobile repairing center, then i called to customer care again at branch and spoke to branch employee to talk them, after that customer care executive said drop a mail to rco department with this concern with screenshot of error message at kotak app. Now its been 5 days, they didn't respond. Thats it.
Please help me to solve my problem

We are sorry to hear about your problems. We would like to make things right for you. Drop us an email at social.[protected]@kotak.com with your contact details. We assure you that your issue will be dealt with in the best possible manner. ^team kotak mahindra bank customer care number [protected]...

811 savings account plzzz

I have opted for moratorium for june july august and one lady named rimi claimed to be off kotak bank made personal comment on me and my wife.

They sent their goons at my office and at my home.
When i told them i have emailed the nodal officer ms t kamat. They laughed and said paise to hum niklwa lenge kahi se.

Due to their continuous harassment i am facing personal issues as well. I have informed them i will make the payment from september depending on the situation yet they're harassing me and keep calling me all day.

In regards to my Personal Loan No:- APAC SPLN62963459
I have opted for MORATORIUM for the month of June July and August as per Banks mail to me on 5th June 2020, late i received mail from bank of 5th July 2020 with ref no 1-[protected], confirming that the request for moratarium has been processed.
But i am getting calls from collection team that your moratarium is not confirmed and i am continously harrassed by the collection team.
I have no information that my moratorium is not processed or declined, but still this kind of harssment.
I am totally broken because of this, as i am not getting full salary and on top this kind of harassment, very unprofessional approach by Kotak.
Hope this matter would be resolved at the earliest.

Thanking You
Ragvendra Rao
[protected]

Hello team,

Crn:[protected]

Due to covid19 my family is facing financial crisis and not able to manage my family needs. For this i have applied credit card payment moratorium for the month of june to august. Request no :1-[protected]

Its my humble request could you please approve my credit card payment moratorium till august because i am facing financial issue and i am not able to maintain my family due to covid 19.

I will ensure that i will make the payments once this fix.

In my family 4 members are there please approve this and do the needful.

Regards,
Mohammed asrar

Mere phone me kotak 811 app nhi chal raha usme error code 954 aa raha please solve my request

My Name Hanuman Prasad Gowala .
I took a personal loan from the kotak mahindra bank.
I have always been paying with my payment timely.
I also paid in lockdown . And I took the moratorium for June to July August . because i am job less due to COVID-19. But some collection agency
Making pressure .
And some people sit at home every day. Where my wife lives alone and thus they are creating mental tension.
In this way the collection team of Kotak Mahindra Bank is creating tension, please take any action as soon as possible.
I have already paid the installment of march april may EMI.
Collection Agent Member Regularly Pressurize . I am already apply online for moratorium and visit personally bank on 14.07.2020. Ref No# -[protected].

CRN Number[protected]
Name -Hanuman Prasad Gowala
Mob- [protected]
Agent Number- [protected]

I was not getting salary for 4 months and my salary account with kotak dried up due to Covid-19, i quited my previous org and joined a new company with greated package i gave them my kotak account as it was salaried account and i like kotaks services, but this is really disappointing, when i recieved my salary post 4 months they have put an hold of around 15k as TMBS charges, i mean why in the hell would you do that when a person is down and basically salary less for around a qauter, i did not expect this form kotak

Today my account is autodebit with 1500 rs without my notice bank deducted my account.

During this panic situation where everyone struggle for money.. Bank doing deducting my money without my notice.

Please refund asap.

Wrong account transfer amount rs 5000 29 july. Please refunded my amount in my account

I'm loan account holder of cf16692333 in kotak mahindra prime car finance.

I have taken moratorium for the month of april and may 2020. And it has been approved by kotak mahindra prime but at the time of moratorium kotak mahindra prime also presented cheque for auto renewal to my bank account. So i have been debited with extra charges like cheque bounce etc... So kindly take immediate action against it and revert my debited amount back.

My order from Amazon was canceled and i still dint receive my refund. When I contacted Amazon they said the refund was processed from there end and I had to contact the bank. When I tried calling the bank they were not responding properly and were disconnecting my call. I want my refund asap.

I have applied for moratorium for the period or june, july and august in kotak website as i lost my job and submitted my proof of resignation letter also

but this kotak has rejected my moratorium request and they are asking me to pay june and july month payment also they are threatening me to send legal notice

this is against RBI loan moratorium and they are no way understanding the customer problem during this coronavirus problem also.

Somebody please help this make me sleepless nights and very much upset with this kotak bank

I have orders 5 mobiles. Please I m not received this mobile product.please request registr I will complain

I add money in kotak 811 using citrus payment gateway money is debited from my account but not credited in kotak account